Before I retired in 2021 I had a list of big ticket items to purchase...new mattress, laptop, cell…read morephone, sofa & loveseat. It was in the time of COVID and we had to wait for 9 months for the delivery of our new sofa and loveseat. It arrived and...I hated it. The color was blah, my feet didn't touch the floor, the seats seemed lopsided with the stuffing. Then, the tears in the seams started. We purchased the furniture from Adirondack Furniture Company so I sent them pictures of the issues. They sent out a repairman. He did a great job, but the next year there were more rips in the fabric and pilling and fabric pulling apart, which we spent extra for the uber durable upholstery. This past spring, bless their hearts, I sent another email about rips in the head rests. Well, the furniture company, Adirondack Furniture Company, reached out to me and offered 100% store credit to get all new furniture 4 years after our purchase date. People...I think this is unheard of in today's world. Today I ordered a new custom recliner (for Buddy) and a new sofa, and I still have a store credit to apply to a chair for me...all expenses, including delivery and removal of the old furniture, is being covered by Adirondack Furniture Company. These folks stand behind their products! I am incredulous.

Beautiful furniture, lamps, clocks. High quality wood, no particle board. Absolutely worth going to…read moresee what they have. Biggest issue? If you are unable to use the stairs to enter and exit the store, then you are going to have to either pass up the chance to visit the showroom or see if they will allow you to enter via another means. The loading dock is not wheelchair accessible. This is a huge problem for persons with ambulatory concerns. The store has a location in (north) Utica, New York that is a ground floor showroom. If you like the Adirondack style, then I want to mention and encourage you to visit ADK Home in Old Forge, New York. They have a Facebook page but they don't display much in inventory there. Visit before and after snowfall. Friday nights is an "art walk" event that the local galleries sponsor. Their website is https://www.facebook.com/WildernessInteriors/

Pre mother's Day visit and Hafner's is in full bloom! So many beautiful plants, flowers, trees, and…read moreso much more! Unbelievable selection, you can spend hours selecting your landscaping and outdoor decor! It's a little chilly for the freshly blooming flowers but never too soon to shop! Love the unique tree sculptures! Excited for the warmer weather and the Mother's Day haul!

This is an amazing Garden Center! It's huge and has fresh local produce and food produ, fun garden…read moredecor, and (seemingly) any and every type of flower, tree, plant one could hope for, and more! I went during their Fall Festival/ Clayscapes Pottery Market and both events were run well and laid out wonderfully. One side of the garden center hosted the Fall Festival, which had lots of family friendly activities, a Birds of Prey demonstration, and cute photo ops for kids (and adults). The other side had rows and rows of talented artists with their works of art on display. I thought the greenhouse was a lovely setting for this beautiful market.

I don't mind the industrial look of the store. The layout of the stores is maze of separate areas…read morewith no rhyme or reason and several dead ends One of the employees told me they are putting arrows on the floor but weren't finished yet.... I was not the only one who was lost. They have nicely designed products at very reasonable prices. There are carts and bags for shopping and the employees were very helpful. They all wear something bright yellow so they are easily found. The famous meatballs are tasty and they are served with mashed potatoes, gravy and a delicious berry sauce. Besides home furnishings of every kind, there is a small section with swedish cookies, jams, etc

On my drive from Cleveland to the Lake Placid area I decided to check out the new Ikea in Syracuse…read more This store is a slightly smaller store located in a large mall. Getting to the mall was easy enough, but finding the store was a bit more challenging, Google maps put me in the wrong part of the large mall and once inside the lack of maps and the poor signage meant I had some difficulty in finding the store. Once I located the store I found it to be a somewhat typical Ikea setup in that it had what seemed like the full display areas, but was missing the self service area, the full cafeteria and had a smaller check out area with a small fast service food area. It did seem to have all of the room displays, but not as much of the items you grab as you go through the store. This type of Ikea store seems like a good option if you are in the area, but not quite as good as a destination stop to shop. Still I would welcome one of these in the Cleveland area, but of course would prefer a full Ikea store.

Dunk & Bright Furniture has truly made my day. I purchased a new couch at an extremely great price…read morewhich was needed badly. Kyle handled my sale & he was great & knowledgeable. Today my couch was delivered on time by Jordan B. & Gilbert F. in such a great manner. They were kind, efficient & placed the couch perfectly in the room. I am very impressed with Dunk & Bright & letting all family & friends know about this. Many thanks!!!!!

There isn't a rating low enough to apply. Had to give one…read morestar to continue with this review. We purchased a Flex Steel Power Recliner 3 1/2 years ago. Now I don't know about anyone else, but Id expect a "leather" recliner to last more than 3 1/2 years but not he case with ours. Within the first year the "leather" started peeling/breaking down and of course it was all due to consumer care according to Flex Steel but since it was within the 1st year of purchased it was repaired (not replaced) with new sections of material. About 5 months ago, the same thing started happening on the left side arm rest only much worse but this time because it was out of warranty, Flex Steel nor Dunk & Bright would not repair, replace or return for full credit. Through all this we discovered our "real" leather recliner is "bonded" leather. BIG difference and something that should have been brought to our attention at time of purchase. Now you may think its asking for a lot after 3 1/2 years to have this addressed with full coverage costs but honestly, do these two companies expect a customer to drop over $2,000.00 on a piece of furniture only to have the covering start breaking down after 3 1/2 years? I thought i was dealing with reputable companies but guess not. And as far as consumer care goes (our care), we purchased about 15 years ago an Ekrons Stressless "real" leather recliner and about 7 years ago a Natuzzi "real" leather recliner. To date absolutely NO issues or signs wear. Guess that's what happens when you purchase quality furniture from reputable companies. Never again Dunk & Bright or Flex Stee.

Totally ruined what should have been an exciting time getting all new appliances. on the day of…read moredelivery they informed us they couldn't do the installation for another 10 days. Spent almost $12,000.00 and had to scramble to find someone to help us get these installed. I'd never go back.

19 foot gash in my hardwood flooring for 6 months now after using this company's delivery team…read more They refuse to call me and my apartment complex to fix the destruction they caused in a historical building. My floors are over 100 years old and they caused permanent damage and refuse to fix it. I highly do not recommend this company

This was our third or fourth purchase from this company over the last 25 years or so in like the…read moretimes before we left feeling that we were completely satisfied and well informed about our purchase. The sales person was a delight to deal with, she had good product knowledge and gave us the information we needed to make a decision. The highlight of the deal, was the delivery! These two fellas showed up at the appointed time and were quickly unpacking and installing our new furniture and they even removed an old piece of furniture. After all these years of doing business I just don't see the point of shopping around because this place is where service lives.

We ordered a number of pieces for our new, downsized, apartment. There were two gentlemen who…read moredelivered the furniture to Timber Banks on April 18, 2026. While I don't remember their names, they worked extremely hard to get the furniture set up and, in a few cases, put together. We have had many deliveries in our lifetime, but these two men were head and shoulders above everyone else who has ever delivered anything for us. We are more than pleased with the furniture and so very thankful for the two men who delivered it.

There are so many wonderful things I could say about Linda, owner and operator of Metro Home Style…read more Here are just a few: - My pup Sam and I are always greeted with a warm hello and welcomed conversation on each visit. Sam's treated with dog treats and I am treated with coffee, and when she hosts her annual Spring Open Houses-- much more! A meatball bar, cheese, crackers, wine, exotic cocktail mixes, and more are there for customer's pickings as we shop around for all the spring things. I picked up a meaningful painting from an artist in Brooklyn! And, the first 10-20 people in receive a "goodie gift" on the way out. This year, it was a single tulip in a beautiful glass vase. - Loads of awesome items from local coffee + salts to jewelry, candles, home decor, stationery, and so much more! Every season offers new products. I look forward to the Christmas ornament selections every year! - Feeling a true sense of community, as neighbors. You'll love your visit, I'm confident, as much as I do every single time!

Thanks Linda for the doggy stocking and for always being a one stop shop for all my Christmas…read moreshopping each year! This is my go to store for anytime I need a gift! It has something for everyone, reasonable prices, and an owner who takes the time to get to know her customers :) love this place!

Pottery Barn is one of my favorite stores! I stop in every visit to Destiny! Their displays are…read morealways interior decor perfection and amazing quality! I always have a few things on my list of must have's! Holiday decor is my favorite, unfortunately not much Easter this visit but plenty of Spring decor! Halloween and Christmas are my favorites to shop at PB, and amazing for gifts! Staff is always pleasant and attentive if needed. I would love to decorate my entire apartment in PB! Unfortunately at the current prices, even with sales that is impossible! I wish furniture was more affordable, but maybe that is the Ideal. Not everyone can afford it, or have PB... I'll continue to save my pennies and return for must have's! Can't wait to see 2026 Holiday season!

I bought my nursery furniture from this Pottery Barn. Literally the worst experience in my entire…read morelife! Since I have a new born it has taken me a little while to write this but needless to say, ordering 6 months in advance was not enough time to get everything. My delivery date changed 5 times. Extending another month every time! No one cared. The manager at the store didn't care. No one that I talked to from Customer service cared enough to do anything. Even the warehouse distribution center didn't care and never answers their phone. I finally gave up waiting after 7 months. No one could locate all the pieces for my order (almost $5000) in the DC and they wouldn't send another to them. Idk! Nothing made sense. No one helped. I ordered from Target and it arrived within the week.

Antiques West is an incredible Syracuse gem that anyone who'd enjoy wandering through a deceptively…read morehuge maze of antique, vintage, and secondhand items would be crazy to overlook! It's a one-story warehouse-style building that's been sectioned and compartmented off into smaller areas where the wares of dozens (I think---it seemed that diverse, anyway) of individual vendors are arranged. The layout of the actual interior is deceptive in that you eventually reach a point toward the back of the main building where you realize that a series of doorways (and with abundant signage indicating what you'll find through each one) actually leads to several additional huge spaces beyond, each with even more items to browse. One of these "back room" areas contained multiple racks filled with vintage clothing (both women's and men's) that had clearly been carefully curated via the vendor's high standards of overall quality/vintage condition, and the diverse range of clothing types (costumey vs. casual/everyday vs. formal/dressy, etc.) was particularly impressive. My visit to AW happened accidentally and with only about an hour remaining until they closed for the day, so I know I didn't get to see all the rooms, let alone all the items, that were available at that time. Even so, I managed to find a wide selection of things to purchase (art prints, vintage collectible calendars, 5+ articles of clothing, two beautiful lamps, and more!) and was definitely able to confirm AW as a 100% worthwhile stop to include on any list of must-visit Syracuse antique/vintage shops. And what's more, every single staff member and vendor that I encountered while I was shopping went absolutely above and beyond in helping me find my way around, learn more about the back stories of certain items I expressed interest in, and trying on the clothing items I'd picked out prior to deciding whether to buy them. They seemed genuinely interested in getting to know me as a first-time shopper, and in turn I got to know several of them on a first-name basis even in the short amount of time I had to spend that afternoon. All in all I have nothing but positive things to say about the entire experience I had at my first Antiques West visit, and I can't wait to go back again soon!

This was our third antique stop of the day and I would need a morning devoted to exploring. The…read morebest way to describe is it has potential as a combo with antiques and garage sale type items. It's seems unorganized and cluttered in places, but with lots of interesting items to look at. I honestly need a few visits to any antiques place to determine if I would regularly return.