I placed an order in advance of Valentine's Day for a corporate gift to specifically avoid their…read moreVDay rush. I made sure to order in time for their cutoff to ensure same day delivery. A whole 24 hours passed and no confirmation of delivery, no word from the recipient that they had received the arrangement. I called very early the next morning and spoke to a woman who said she was the store manager. She said they normally send out email confirmations upon delivery and checked my order. Sure enough, she told me my arrangement did not go out same day. Additionally, she had the wrong address listed on their end. Not sure how that happened as I checked my receipt and it had the correct address. If I hadn't called to check on the delivery, the arrangement would have ended up at the wrong address. Very unhappy with the demeanor of this woman who was very non chalant at their mistake. She asked me what could be done to make up for the oversight. I asked her what she felt would be appropriate. She said she would make sure that the delivery went out "priority" and she would add some flowers to the arrangement to make up for it. I'm in California and called at 7:30AM PT / 10:30AM Eastern. I didn't receive an email confirmation of delivery until 8PM ET that night!! So much for her promise on "priority." Additionally, the address listed on my confirmation STILL had the incorrect address. I tried calling the store as soon as I received the email to confirm where the arrangement was delivered. No answer. I left a voicemail and asked for someone to call me back. I've given them more than 24 hours to respond and still have not heard from them. I am not familiar with the area as I live on the west coast, and I relied on Yelp to find a "good" florist. I carefully read through reviews for several rated florists and decided to go with Bloom Fresh Flowers. What a let down when there were other highly rated options to choose from. Extremely disappointed in the lack of customer care and service here.

Horrible experience with this place. Ordered the Paige arrangement for $95. Flowers were delivered…read moreand looked nothing like what I ordered and looked old, brown, and ugly. I tried calling and showed up in person twice during their posted hours of operation and they were closed both times to try and get them fixed or a refund. Was too embarrassed to give the arrangement to my boss for their farewell event so I just walked across the street to the grocery store And bought an arrangement for $59.99 that was WAY nicer than what this Place gave me. See photos for details.

We couldn't have asked for anything lovelier for my husband's retirement luncheon. The Enchanted…read moreFlorist did a fantastic job!

Ordered online. Arrangement was STUNNING! Only issue was, I never received delivery confirmation…read more Only knew it arrived bc the recipient sent a photo. But they DID arrive and they were just gorgeous! Will def use them again!

I was sad to hear that my usual florist (Green hydrangea) doesn't deliver to old town (rude!), so I…read moredid some yelp searching and was so pleased to find Helen Olivia. It is high end, quality floral arrangements -- if I wanted to just hand over some Trader Joe's flowers, I would, but this is more for special occasions. The arrangement was truly artistic with a mix of shades and textures. It came with a cute container too.

I've used them a few times. The flowers are gorgeous. The service this last time though was…read moredisappointing. I left a note on the order to call the recipient before making the order, to make sure the recipient was in town. Being so near to the capitol you would think they would be used to so many people working in government etc. and subject to travel. But they didn't call until delivering and the recipient was out of town. The flowers had to sit for 4 days before the recipient would get them from the front desk. This made me so disappointed.

Ashely is the best! Her clean website design was very helpful as I searched for a floral…read morearrangement for my best friend's birthday. I accidentally made a mistake on the delivery date and she quickly accommodated me. The beautiful orange orchid exceeded my expectations. She will be my go to for future arrangements.

Ashley is beyond amazing! THIS is customer service at its best!!!! Her arrangement was exactly…read morewhat I was looking for. I forgot that my niece had surgery. I emailed Ashley to see if she could assist me in fulfilling a last minute order. She responded IMMEDIATELY. Once she knew that I was from Hawaii, she incorporated flowers from Hawaii in her design! Her intuitive design skills are spot on! She completed the order and delivered to my niece in two hours!!!! This SHOULD be your go to florist in Alexandria! She is the ONLY florist I will be using when sending arrangements to my niece!

I was hosted at Petal's Edge for one of their floral arranging classes and it was so fun! In a…read moresmall intimate class you receive all the tools you need for the class as well as local blooms. Gerry was so insightful and engaging and I learned so much about floral arranging in the hour class. You are able to take your arrangement home and a wealth of knowledge on how to arrangement flowers at home. I definitely will be attending another class. It was a fun girls night for myself and my friends!

If I could give this florist a zero, I would. I received an arrangement for Mother's Day 2022. It…read morewas attractive, but I noticed that the roses had brownish edges when I received it. The arrangement started wilting the day after I received it on Monday and by the entire arrangement was completely wilted by Wednesday. The flowers were never fresh to begin with. Perhaps they were leftover from an event? It sure looks that way. This shop's "arrangements" start at $85.00!! These look like they were purchased from a street vendor. Safeway has longer lasting flowers that are much more reasonably priced. I've called and left messages with this florist several times, but they are not calling me back after five days. Now I see that this business is temporarily closed and will reopen in August. This sounds like a "fly by night" business. So my assumption is that they don't care about their business or customers. If you want flower arrangements for your special occasion to look like the attached photos after three days, by all means, order from these people.

Great selection and customer service Royce is great to work…read morewith and has vast knowledge what will work best for your next event

I was soo nervous ordering because I'm 20 hours away and didn't know anything about any of the shop…read morein the area where my brother was admitted into the hospital!! I got the number from the operator at the hospital and called!! They were so helpful and friendly helping decide exactly what I wanted because it being for my brother i didn't want it to look girlie!! I also told them that I knew he would be there over night but wasn't sure what time he would leave they assured me that they would get it there as early as possible but if they missed they would call me for his home address and deliver it there for no additional charge!! They also told me they would notify as soon as it was delivered! Got the text at 11 the next morning (a Sunday) that it was delivered!! They were beautiful!!! Here's a pic on how it turned out!! Thank you Royce for doing an amazing job!!

I live in Arizona but wanted to send flowers to some loved ones in Virginia. I was initially a…read morelittle skeptical about buying online and not being able to see anything in person, having the arrangements delivered on a Sunday, and for Mother's Day. The day of, I was sent photos of the delivered arrangements and they were BEAUTIFUL. They looked like the photos online that I was able to choose from, and maybe even better. The recipients loved them and I was so happy I ordered from them again for my mom's birthday. This company does a great job and I will continue using them when I want to send flowers over on that side of the country!

I always look forward to receiving my birthday and Mother's Day arrangements from Petals 2 Go. My…read moresister found this florist a few years ago and it's her go to each time she sends me flowers. Their arrangements are always so gorgeous and fresh! Each time I am more amazed by their creation for me.

Absolutely enchanting store! This was my second time shopping here. Maggie is absolutely amazing…read more She helped me try to find the perfect book for a friend who just isn't feeling the holiday joy this year. I went with their winter candle which smells like a gentle breeze of Christmas day throughout your house and some vintage style matches with some vintage style animal stationary. Go check out their candles and find a vintage book or two!

Kevin is my number one go-to florist in Alexandria. I always call him up for Mother's Day and trust…read morehim to take care of everything. Love love how friendly and personal these arrangements are - and so does my mom!

Mary Beth is amazing in every regard! Her communication was great and everything went so…read moresmoothly. I don't live locally so this was a big plus for me. And the bouquet? Unbelievably beautiful!!! I'm a professional gardener and am very particular about flowers and I was stunned how beautiful the bouquet turned out. She included the most interesting selection of flowers - beautiful campanulas and seasonal peonies. The value and quality way exceeded my expectations! Thank you so much Mary Beth!

Pretty decent prices for the area with a nice arrangement. Really good communication with the owner…read moreon figuring out details and delivery status stuff. My only gripe is that it's VERY old school, you fill out an interest form online, then they call you, then there might be a game of email/phone tag to take payment over the phone or confirm additional details about the delivery. Next time I'll probably order elsewhere that has the full online experience to place the order, pay, and get real-time delivery updates, I just don't have time to deal with the old-school ordering process.