I placed an order in advance of Valentine's Day for a corporate gift to specifically avoid their VDay rush. I made sure to order in time for their cutoff to ensure same day delivery. A whole 24 hours passed and no confirmation of delivery, no word from the recipient that they had received the arrangement. I called very early the next morning and spoke to a woman who said she was the store manager. She said they normally send out email confirmations upon delivery and checked my order. Sure enough, she told me my arrangement did not go out same day. Additionally, she had the wrong address listed on their end. Not sure how that happened as I checked my receipt and it had the correct address. If I hadn't called to check on the delivery, the arrangement would have ended up at the wrong address. Very unhappy with the demeanor of this woman who was very non chalant at their mistake. She asked me what could be done to make up for the oversight. I asked her what she felt would be appropriate. She said she would make sure that the delivery went out "priority" and she would add some flowers to the arrangement to make up for it. I'm in California and called at 7:30AM PT / 10:30AM Eastern. I didn't receive an email confirmation of delivery until 8PM ET that night!! So much for her promise on "priority." Additionally, the address listed on my confirmation STILL had the incorrect address. I tried calling the store as soon as I received the email to confirm where the arrangement was delivered. No answer. I left a voicemail and asked for someone to call me back. I've given them more than 24 hours to respond and still have not heard from them. I am not familiar with the area as I live on the west coast, and I relied on Yelp to find a "good" florist. I carefully read through reviews for several rated florists and decided to go with Bloom Fresh Flowers. What a let down when there were other highly rated options to choose from. Extremely disappointed in the lack of customer care and service here. read more

Horrible experience with this place. Ordered the Paige arrangement for $95. Flowers were delivered and looked nothing like what I ordered and looked old, brown, and ugly. I tried calling and showed up in person twice during their posted hours of operation and they were closed both times to try and get them fixed or a refund. Was too embarrassed to give the arrangement to my boss for their farewell event so I just walked across the street to the grocery store And bought an arrangement for $59.99 that was WAY nicer than what this Place gave me. See photos for details. read more

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Thank you for your hospitality and beautiful arrangement. Came upon this beautiful flower shop through yelp and was completely satisfied. My mom was so pleased! read more

Bloom Fresh Flowers - 3rd day- flowers blooming nicely - Florists Near Me - Alexandria, Virginia

I was in need of amazing flowers last minute because another local florist did not deliver. Allison listened to what I needed and created such a beautiful display and delivered them on-time to the MGM where my colleagues were. I also needed a cake last minute and she went above and beyond to get me one also. If you want a professional person who listens to your needs please use Bloom Fresh Flowers. They are above extraordinary! read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

They need 10 stars!!! Truly the best flower shop around!! For my birthday or any other occasion my husband sends me flowers and found this gem!!! I have not been to their shop only received the beautiful creations on my doorstop. I had flowers delivered once to my house from another company and I asked my husband if he could go back to blooms. They were pretty but the quality and care weren't there and you could tell. Blooms customer service is unbeatable. They care about their customers and the quality of product they put out. Every arrangement that I have received lasts a solid 2 weeks with proper re-watering in between. BLOOMS COMES THROUGH EVERY TIME and makes your husband look really good!! Win-win. read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

Amazing service and stunningly gorgeous and fresh bouquet. Absolutely great value. AND they were SO kind. It's lovely when you find a place where people just love their work, when work is passion the result is beauty. They even wrapped it all up for me so it would travel/deliver well. Best service I've receive in all the DC area. Will DEF be back. read more

Not happy today with my flowers not being delivered until 5 pm on V-day. Would have been okay with anytime before 5. The place has great products and staff, but bad job not getting more delivery support out to get flowers to loved ones before 5. read more

Our 26th wedding anniversary!! Bloom sent a gorgeous arrangement with orchids, roses, and a huge assortment of other flowers it smells divine... 1/9/19- another gorgeous arrangement from Bloom! 4/25/19 - OMG! A huge arrangement from Bloom! Measures 2'x2'! The entire office can smell the lilies, roses and lilac. So fresh and beautiful. Thanks to hubby for remembering our 27th wedding anniversary. read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

I am a first time user of Bloom Fresh Flowers. I usually pick my own flowers and deliver them to my significant other but since my occupation had me in another country for work I decided to give this establishment a chance. Now with everything I order online I am a bit hesitant on the decision. After giving Bloom Fresh Flowers a chance I am excessively pleased with the product that I ordered. Before ordering I did call the shop to see what time they started their deliveries, at 10:30am I believe. The phone call lasted less than 5 minutes but the customer care/ service that was on the phone was joyous. On the day of the delivery I had a last minute change of address and the quick no hesitation support that was given was astonishing. Without a doubt I will be a returning customer read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

Great selection there was a issue with the product that was delivered. They made it right the next day with no questions asked. I took price, delivery fee, and selection all into consideration before ordering, Will definitely use again read more

Received these beauties yesterday for my bf! Aren't they just beautiful... Allison did a fantastic job! I called and she helped me w/my order. I had no idea what she was going to come up with, but as you can see, they are absolutely gorgeous! Mgmt needs to see this.. what a Great talent as I could've not pulled this off! Just saying... Thanks Allison for this and making him smile! read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

I ordered a $350 bouquet of flowers (Bella upgraded) on the 16th of August for pick up on the 17th of August. I made three attempts to contact the establishment by phone and left a voicemail twice on what sounded like a generic cell phone with reference to the business. When I stopped at the shop to pick up the flowers at 2 PM on the 17th, the sign said closed and the lights were off. The business did not contact me via phone or email. They just decided to go home for the day. These flowers were for a birthday now I will have to go to another florist and contact my bank to reverse the charges. This is the absolute worst service I have ever had. I would not recommend this is business to anyone not even my worst enemy. read more

Bloom Fresh Flowers offers beautiful floral arraignments and amazing customer service. The staff, manager, and owner herself, takes the time to make sure you are 100% satisfied with your order. I did need to have my flowers replaced because they were delivered brown though. read more

Fabulous service for a beautiful arrangement. It was my wife's birthday and I thought I'd surprise her at work with some flowers, which brighten most any girl's day. Unfortunately I waited until the day of to order, which was poor planning on my part. When I called Caitlyn came to the rescue and offered to put together an amazing arrangement to include my wife's favorite peony! They delivered promptly to Old Town and the birthday girl was overjoyed!!!Thank you so much Caitlyn and team for bailing out a very grateful husband. read more

Bloom Fresh Flowers - Birthday flowers - Florists Near Me - Alexandria, Virginia

Add me to the long list of extremely satisfied customers! I ordered a GORGEOUS arrangement called "Strikingly Chic" for my mom's birthday from Bloom via their website, which was very easy to navigate. I ordered a day before her birthday and not only did it go off without a hitch...they arrived at 12 noon on her birthday! My mom lives with us, and I work from home, so I was there to receive them for her. The delivery man was sooo sweet. :) And OMG how exquisitely beautiful these flowers are! See pictures. A veritable vibrant burst of Fall. My mom is overjoyed. One more thing...from the time I ordered until (and after) delivery...I received email updates which was invaluable to me. Then Stephen (love him) emailed me personally and was there to correspond with me. Everyone knows how hard it is to find a good, reliable florist with quality flowers...and I've found ours. Good job, Bloom! Thanks! :D read more

Bloom Fresh Flowers - Strikingly Chic Arrangement - Florists Near Me - Alexandria, Virginia

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An out of town friend ordered a flower arrangement from Bloom based on their reviews. It is absolutely breathtaking and unique. My friend said the arrangement she had chosen they didn't have and gave her a more expensive arrangement for the same price. I'm delighted to know of this local florist as I'm constantly disappointed in local florists. Hooray for Bloom and keep up the great work and customer service! read more

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Bloom has been my go-to Florist for years. The service is impeccable and their flowers are unmatched. I highly recommend them to anyone looking to make a lasting impression. Yesterday, I received the most stunning arrangement of orchids for my birthday. The creative presentation (both modern and classic) is bold and truly magnificent... stunning. Bloom is a very special place that knows how to make their customers feel special. read more

Bloom Fresh Flowers - gorgeous orchid arrangement - Florists Near Me - Alexandria, Virginia

This is a florist who goes above & beyond and after you read this, you'll understand why I love them. This is one long review yet worth reading. -First time user. -Chosen exclusively because of the strong Yelp reviews. -Funeral - one of our close friends father had passed away. -Surprise: the funeral home was right around the corner from the Bloom Fresh Flowers. Bonus for that. This is an important clue...stay tuned. -Order taken over the phone - very pleasant, helpful and I hung up knowing the flowers would be delivered on 5/3 to the funeral home...right around the corner..remember this. -Viewing was 5/3. Lots of people. My two girlfriends and I had gone in on the floral arrangement: $185. -We did not see the flowers. Looked everywhere. Got the funeral owner and support team to look around. They showed us an arrangement in another room (not even part of where the viewing was held) and I specifically said " I am sure this is not it because although beautiful, not $185 worth of flowers - and NO CARD". -Confirmed from their sign in book that our flowers from Bloom Fresh Flowers were the FIRST ONES DELIVERED to the funeral home on 5/3. Flowers were taken to SOMEONE ELSE'S FUNERAL. yes, you read right. -I leave a message for Bloom, explaining what the funeral home had done. I knew they were closed - hoped for the best. -This morning, before they even opened at 9:30 am, i received a call from Bloom. She said that she had come in early and listened to my message and was already re-creating the arrangement. The service was in DC and needed to be there by 10:30 am. Someone from the funeral home showed up at 9:30 when they opened and if i had not called and left a message, there is no way they could have re-created the gorgeous arrangement - which was made even bigger! -2nd Floral arrangement was paid for by the funeral home and they took the flowers with them to DC. I was blown away by the exceptional customer service and the way they handled my frustration I experienced from the funeral home. They calmed me down and assured me the flowers looked amazing. I'm attaching a picture of the beautiful arrangement. They did such a fantastic job at handling a difficult situation that wasn't even their fault - i truly look forward to calling them again soon. read more

Bloom Fresh Flowers - fantastic arrangement - the 2nd one made by Bloom after the funeral home delivered the first arrangement to someone else's funeral !!! - Florists Near Me - Alexandria, Virginia

Thank you Bloom for delivering a gorgeous arrangement to my sister on her birthday! This was a long distance order, I live out West. I had a special request that peonies be included and just elated that the request was fulfilled! My sister said delivery was very professional and appreciated. The gorgeous arrangement really made her day! Will definitely be a repeat customer and highly recommend! read more

Bloom Fresh Flowers - Florists Near Me - Alexandria, Virginia

This flower shop is just a couple blocks from my house, and I have walked-in and ordered small flower arrangements for my Mom a few times over the past couple of years, usually for special occasions. However, this year I stopped in on the Friday before Mother's Day. I wanted them to put together a small flower arrangement for Mom, and I told them I had a budget of $60 - and I could pick up Sunday morning anytime. They said they couldn't do that and that the minimum was $90 for them to put something together. I was disappointed as Mom had really liked the arrangements I'd gotten for her in the past. read more

Bloom flowers "you're flowers will get there when they get there." That's what I was told when I got home to find out my wife's flowers hadn't been delivered on Valentine's Day. "We are very busy and have deliveries in DC, Md, and Va." I got an idea, if you can't deliver my flowers don't accept my order and I'll call someone else. read more

Let me start off by saying that the customer service i received today was the type that no longer exists anymore. Diana is the new manger at this flower shop who went above and beyond when it came to a delay with my order. This was my first time ordering from this shop and will not be my last. I placed a Valentine's Day order with a gentleman over the phone who was extremely sweet and helpful when I didn't know what to order. Although the phone was ringing in the background, he did not make me feel rushed. When the delivery was delayed, I called the shop to be transfer to Diana who quickly got on the phone and rerouted the driver to make sure my flowers got to its destination on time. She offered a variety of options prior to that in case I wanted to cancel but I really just wanted the flowers. Overall, if you are looking for outstanding customer service and beautiful flowers that look stunning and fresh, check this place out! read more

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My husband and I booked Bloom Fresh Flowers in Spring 2019 to be our florist for our wedding in October 2019. We met them at a Bridal Expo in the Alexandria, VA area and found the representative to be friendly and we were excited to support a local business. Unfortunately, this did not work out. Seems as though there was a change in management a few months after we booked Bloom Fresh Flowers. We were assured that everything was stable and that our wishes were properly conveyed and we even received an updated proposal confirming all our our wedding floral wishes. However, very few of these wishes came to fruition on our wedding day. Let me explain... The groomsmen boutonnieres were entirely unacceptable. The white roses that were used in each were all individually massive in size. I am at a loss to understand how a professional florist could have passed them off as acceptable. The "solution" that was offered when they arrived on site was to "peel off" some of the petals of the white roses. The florist representative eventually confessed that they should have used a specific type of smaller rose *"spray rose") but "did not have many available." They did, however, use the required smaller roses for another decor piece of ours so my photographer dissected the other decor piece and constructed a new boutonniere for my husband just so that he would not have been photographed with the initial one. I booked this florist 5-6 months prior to my wedding...the appropriate type of rose should have been available in the required quantity. In the end and at the recommendation of my photographer, I had all of the groomsmen and fathers take them off for the formal photos because they were just that bad. Also upon delivery of the flowers to the hotel, my bridesmaids had to specifically ask the for the florist to shorten the stems of the boutonnieres...the stems were SO long that you could have jousted with them. Really made us wonder if they had ever made a boutonniere before? There was also supposed to be a metallic gold wrapping on the groom boutonniere but this came wrapped in a thick copper colored ribbon that one would use to make a bow on top of a holiday gift. After complaining about the poor color choice (and how this was not what was promised in the contract), this was changed to a more metallic gold ribbon but ended up being too thin and slovenly wrapped around the base of the boutonniere. This now brings me to the bridal bouquets. They were to have minimal greenery, be full with tight white roses, and to have a gold twine wrapped around the stems. When they were initially delivered to us, the bridesmaids bouquets bared little resemblance to any photo we had in our contract. They were initially delivered to us with mostly unruly greenery sticking up in between minimal roses with a strange, thick, copper-tan colored ribbon wrapped around the stems. We communicated the issue to the florist who returned upon our request and "pulled out" greenery from the bouquets. These bouquets were struggling to remain bound together and the flowers were drooping. The ribbon around the bride's bouquet was not fashioned to the stems, which result in the "drooping" appearance. We asked for the ribbons to be corrected and at least were able to receive a more gold-like color though the ribbon was still massive in width. We also had arranged with the florist to decorate the gazebo that we were to be married underneath. It was to be adorned with hanging ribbon accented with white flowers and loose greenery that would create a backdrop. What we received were sparse flowers hanging on a very thick visible rope-like structure. The flowers were hanging only on the walls of the gazebo and did not at all creating a "backdrop" as discussed in our multiple planning meets and emails. The flowers were then hung during the rain in the gazebo and never moved to the tent as per our rain plan, nor did anyone consult the onsite wedding planner about where they should be hung due to the ongoing storm. We (BRIDE AND GROOM) were forced to remove these ourselves and drape them over the bannister of the terrace at our venue quickly before our own ceremony. ================ In summary, the services provided by Bloom Fresh Flowers were extremely disappointing and showed their disregard for our plans and the contract we agreed upon. We spent over $2,000 on these flowers only to have some of them redone by our photographer (who did a better job). The poor quality of services and apparent lack of regard was just astounding (and continues to astound me). I shed way too many tears about these wedding flowers on the day of my own wedding. When I sent an e-mail after the wedding expressing our disappointment, I received a stock response stating they were sorry we were not satisfied and again, the admission that "The boutonnieres should have been done using spray rose heads instead of the single, large rose heads." Do not use them as your wedding florist. read more

I used to order from another Alexandria-based flower shop but just felt like I was paying higher prices and getting far, far less. Just ordered Valentine's Day flowers with the help of Don. Bloom Fresh Flowers EARNED my business by doing a great job for our anniversary. Yes, I only send flowers two times a year, that's it! Anyway, the anniversary arrangement they created kept me out of the dog house. It was actually really nice, lots of flowers, lots of colors...and my wife loved it! That's a good thing. If they do as good a job with tomorrow's arrangement, maybe I'll send flowers three times a year. read more

I came in yesterday morning for a Thanksgiving bouquet for my niece. I cannot express how grateful I went into your shop, Besides a very beautiful bouquet, I had the opportunity to meet such a lovey woman (owner ? ) A mom who has 2 kids and has a beautiful personality. So friendly and warm, I enjoyed every minute chatting while you made my bouquet. This is a beautiful shop with lovely people to help you. Such a pleasure to encounter kind people. My niece loved her flowers Thank you just for being a lovely person with a great shop. Christine read more

I came in with my sister on a Thursday morning when the just opened needing a boutique of flowers for my mother made pretty quickly. The young lady that helped us allowed us to come around to the refrigerator to look at the different flowers they have. They also had a pricing sheet to help us decide what we wanted in the bouquets. I'm not that big on flowers so I allowed The Florist to be creative and gave her a couple ideas of what we were looking for. The bouquet was ready in about 10 minutes which was amazing! Hello look absolutely beautiful! The customer service was great and they stayed right under our price range we were looking to spend. read more

Bloom Fresh Flowers - Spring bouquet - Florists Near Me - Alexandria, Virginia

Zero stars. Worst customer service ever. Cannot even get flowers delivered on Valentine's Day even after paying $203. Thanks for ruining Valentines Day! I called four times to check on my order starting at noon. Was told it would be the first delivery on the truck. Liars! read more

I was looking for a reasonable florist for my intimate church wedding and was so lucky to come across Bloom Fresh Flowers. They were able to create a beautiful bouquet and boutonnière in a few days. Aaron was so extremely wonderful to work with. He took my verbal description and turned it into a dream! I would definitely recommend this beautiful store for any flower needs! read more

10 stars!! Bloom Fresh Flowers created the bouquets for myself and my bridesmaids for our October wedding. We were blown away! The bouquets were not just beautiful, but whimsical, stylish and fresh. Easy customer service and prompt delivery! We highly recommend this florist! read more

Bloom Fresh Flowers - Bloom Fresh Flowers created a gorgeous bouquet for my October wedding - Florists Near Me - Alexandria, Virginia

We got the most beautiful flower arrangement for our anniversary !!!! Thanks to the owner Mr. Stephen Robinson and his wonderful team. Best Florist ever. read more

Bloom Fresh Flowers - Very beautiful - Florists Near Me - Alexandria, Virginia

We had an absolutely amazing experience at this lovely flower shop. Angel went above and beyond the call of duty by engaging both of my daughters in the experience of picking out and arranging the flowers. Who would have guessed that stopping in a flower shop with be the favorite part of a four year old's day? Will 100% be back! read more

Received beautiful healthy red roses on Valentine's Day. Your delivery person was extremely nice. My boyfriend specifically requested an early delivery to my office and they were here by 9:45. My flowers have been getting compliments all day and everyone says the same thing, "Wow they look so fresh and healthy!" Great job! You made today perfect! read more

I can't recommend Stephen and his team at Bloom enough. My husband discovered them 6 years ago and ever since I have been blessed enough to enjoy beautiful and extremely tasteful arrangements for my birthday and Valentine's Day. Stephen has exquisite taste and he is very attentive to his customers. He will really go the extra mile to make sure his clients are happy. I've ordered everything from a corsage for my little brother's prom to "Get Well Soon" flowers for my boss and every arrangement has been a totally gorgeous creation. For Valentine's Day this year my husband ordered 2 dozen roses in an arrangement which was absolutely gorgeous. I noticed that the flowers didn't last as long as my usual arrangements and emailed Stephen, who was prompt to respond and offer a replacement arrangement. I cashed in Stephen's offer over 6 months later with very little notice and he did not disappoint. They made me a gorgeous arrangement and placed it in my own vase, which I had dropped off. read more

Bloom Fresh Flowers - My gorgeous replacement arrangement - Florists Near Me - Alexandria, Virginia

I chose Bloom Fresh Flowers to do the flowers for my wedding. Simply put, they did an incredible job. My bouquet was perfect. The bouquets for the bridesmaids were unique but coordinated and featured fresh, seasonal flowers. The boutonnieres were also gorgeous with earth tones and fresh greens for a masculine look. Everything was amazing and the staff members are the perfect blend of friendly experts. I couldn't have been happier. In the years since my wedding (June '07) I've gone to Bloom for other needs -- most recently for center piece arrangements for a couples baby shower. Again, the arrangements were gorgeous and fresh and perfectly matched what I asked for. I can't say enough good things about Bloom and give them the highest recommendation. As long as I'm living in this area, I won't go anywhere else. read more

I wish I could've visited this adorable flower shop that has a big sign out front that says shop local but at 3 o'clock on a Saturday there was a close sign even though there were people inside. Really wanted to pick up some fresh flowers. Guess I will have to Drive a little further towards King Street! read more

I ordered flowers for my wedding from Bloom Fresh Flowers. Stephen was so pleasant and responsive that he gave me complete confidence. Everyone I interacted with at Bloom made me feel special and respected my time. I chose them because they made me feel like my order was important to them and they really cared about creating a bouquet that would match my personality and the atmosphere of the day. My bouquet was absolutely stunning and it was exactly what I wanted. I gave them a lot of leeway to choose the varieties that would work best, and I can't believe how perfectly it was designed. They even incorporated a piece of jewelry that had belonged to my grandmother into the ribbon on the stems. The entire process from the time I placed the order to my wedding day when my groom picked up the flowers was effortless. All the flowers were perfect, packaged up carefully for transportation, and ready on time. If I had to make the decision again I would go with Bloom without another thought! read more

I will give them 4 stars only because the owner genuinely believes in providing great customer service. I called the store to inform them that some of the flowers in the bouquet I ordered were wilted. There were flowers I had to prune myself because petals were hanging awkwardly.. The store owner Stephan, was quick to replace the flowers free of charge. Although for the price I paid there should have been no mistakes. I even opted for the "better" flowers. Maybe it was one of his employee's who was being careless? You pay an "old town premium" here, which is probably the same all across the board anywhere in the area. Ordering via phone/online was very easy and delivery was prompt. I value good customer service. I do recommend the store. Maybe it was a one time thing... read more

Never disappoint. I order flowers from 4,000 miles away, and Bloom always makes me look good!

Just got a gorgeous arrangement for a co- worker. Lorena designed it and in 10 mins was out the door with a beautiful arrangement and great price. Elizabeth is especially friendly and helpful! Would definitely recommend them! read more

Bloom Fresh Flowers - Beautiful arrangement and done quickly, expertly and within my budget! - Florists Near Me - Alexandria, Virginia

I went in this morning to grab an arrangement for a coworker who had just lost a parent. The staff was friendly, knowledgeable and helpful, and were not pushy about the more expensive arrangements, they made one just for me that was gorgeous and cost effective, and I appreciate that! read more