My husband and I just left the Heldrich Spa! We were 100% pleased with the services. The spa was…read moreclean peaceful and very relaxing. We purchases a 75 minute massage and they did the entire 75 minutes. We are planning to go back next week, that's how good it was. The reflexology massage will send you to another world. A very special thank you to Linda and Kristina, you ladies were very professional and your hands did not disappoint. Can't wait until the next time. Darren and Pam

This was my first full body massage so I didn't know what to expect but the experience was amazing…read more The spa was clean and appointment only so we were the only two people in the room. They made us fill out a form for covid related info and then we were taken into the room. We did a couples massage but for covid reasons we were not in the same room - not a big deal. The room was warm and the beds were heated. From the beginning my massage therapist was attentive and paid attention to all of the problem areas. She was thorough and I felt amazing afterwards. I had to wear a mask when I flipped over - which was fine and preferred for me - and she wore a mask and a face shield/goggles so I felt even safer. If you go I highly recommend getting a massage with Linda - she is awesome and gives motivational pep talks too!

Great little place. I prefer ashiatsu deep tissue massage and they were able to do it. They did it…read morewith technique WITHOUT muscling it, forcing it which causes inflammation & soreness. Straight forward no frills just a damn good massage at a fair price.

Wendy my husband is so grateful for your massage!! We both…read moreenjoy kindness Even though there is a language barrier. Still good!!

I would give more stars if I could! Asian Lotus Spa is hands down the best spa I have been to. The…read moreowner KE is very professional, knowledgeable and accommodating to last minute appointments. Special shout out to ANGELA who gives the best massages I have ever had. She has MAGIC hands and works out any knots or pain you may have. I could not recommend this spa more!

Best massage in the area. The space is clean, calming, and welcoming, and the staff are friendly…read moreand attentive. My wife and I go once a month. Highly recommended for anyone looking to unwind and feel rejuvenated.

What a great experience. I called at 6 PM on Sunday night and they got us in at 6:45 for a couples…read moremassage for my husband and I. We were both amazed by their technique, cleanliness and professionalism. And with a cash price a 60 minute massage was only $75. Would definitely go back to this location.

My husband & I have been customers for nearly 10 years. The staff are skilled at traditional…read moreChinese Medicine techniques in addition to general massage therapy. To refute reviews about a cigarette smell, Moxibustion is a form of Chinese Medicine that involves heat therapy...it smells like tobacco. It's effective therapy for alleviating arthritic pain. This place is part of my wellness routine. I highly recommend it. Amy & Kayee are magnificent! Steph BMoore

I usually don't write reviews. I been coming here for 2 years now, always give them $10 or $20 tips…read morefor a $55 1hr massage. This time when the lady was giving me the massage, she was using her phone the whole time. Witch it wasn't Pleasant b/c while she was massaging my back with one hand she was using the other one to text, she also stop a few time to text witch she used my massage time. When she finish I go out and give her $5 tips she tells me I missing $5 more. Then I told her the she was on her phone the whole time and she told me " YES I WAS AND DONT COME HERE NEVER AGAIN!". I can't believe this really happened this is very bad customer service and bad communication. All she needed was to apologize and make any excuse about her using her phone. being very Rude Telling me to not come back wasn't the way to speak to me especially when I been there many times and recommend many people. They literally just lost 5 people of my.

Made an appointment for 30 minutes massage at 11:30 am and when I showed up, I was greeted by this…read morerude old lady (who was constantly on her headphones) who was completely confused and was like, "why are you here"...umm because I called and made an appointment. Fine, after some clarification, I paid her and she walked me to the room; I passed these transparent curtains where you can see other customers (not cool). I started to tell her my chest and shoulder were sore and I need work on it. Immediately the rudeness continued and as she said "no, I am not working on that, back only." I asked "why? I paid for 30 minutes and I want work on my chest and shoulders." She started arguing and brought out another rude old lady. They both started going off and giving me the worst customer experience. My body was sore and now they killed the relaxing/therapuetic mood I was looking for. I asked for my money back and left. For a small business at a time like this, you'd think they'd value the customer but clearly not. Maybe they have enough revenue coming in elsewhere but they aren't earning it with customer service. Can't comment on the massage skills but terrible customer service.

So, I just left this place with my jaw hanging open, because the girl who did my massage told me my…read moretip wasn't enough! Whoa! Ok, I'll backtrack a bit. I really do love the Asian massage places and actually prefer them over the large chains that mention membership while rubbing your back. Honestly not much English is spoken, but that's fine because there does exist a mutual understanding. But in this case, it seemed like there was a mutual mis-understanding. The price list said that $60 was for 60 minutes, $90 was 90, etc. I chose 90 minutes and asked if I could use my debit card. They said yes, but it would be an additional $7 charge. I figured fine, I was in pain. It was an ok massage, definitely nothing special, but when I tried to communicate with her she really, really didn't understand what I was saying. So I gave her what I thought she deserved as a tip (I'm usually a great tipper, but also fair), and she shook her head and told me that for a $97.00 massage, she wanted twice as much. I think she understood the expression on my face when I walked out.

Great massage and very attentive service from owner Nancy. Very clean and relaxing environment and…read moreno rush or pressure to overtip as other reviewer said. You get great service, you should tip appropriately in my opinion. Highly recommended!

​"A truly exceptional experience! The salon was impeccably clean, and the heated table was…read moreincredibly comfortable. Leah provided an extensive massage that was perfectly tailored, I had a problem with my shoulder which she used deep tissue stretching massage and cupping to resolve, and the facial was a wonderful extra addition to end the 2hr session. I walked out revived from head to toes! The staff was incredibly accommodating, and the pricing was very affordable. Five stars for an unforgettable spa experience" I think some reviewers on here forget that this is a Asian spa. Just be patient as the masseuse here want your experience to be great.

Phoned for an appointment & was told to "come by in 10 minutes." Got there after abt 8 minutes &…read moresat down right by the front desk as nobody was in the entry room. Another customer came in after me & stood by the doorway. The masseuse came up the stairs, walked right by me behind the counter & gave a big smile to the guy who came in after me, then took him to a room. She never even glanced at me. What? Confused, I waited thinking maybe another person would come & get me. A few minutes later, though, the same woman came up the stairs & used her phone to translate "we are busy now." Shocked, I made the universal hand signal for "I phoned" but she just shrugged her shoulders. I left, then drove to Foot & Body Massage in Springfield which is always excellent & they speak English 908-233-1797. The prior time at 4 Season I got a decent massage but a different lady kept bickering in a foreign language with a couple of the other workers. Conclusion: unprofessional place has gone downhill- there are better options in the area.

I will never recommend anyone ever use this place. All they did was gaslight my wife and I. I…read moremade a prenatal appointment at11am for my wife on Mother's day. When my wife gets there, she was told no appointment was made. This made my my wife angry at me and then I get the receiving end of her wrath. Fortunately, it's 2022 and call logs prove I made an appointment at 1:59pm on May 5. If you can't keep track of your appointments, maybe you shouldn't be in business.

This has become my go-to massage spot. I've been going about once a month and feel refreshed every…read moretime. The masseuse gives an outstanding massage and fixes all my knots. I have frequent back pain that is relieved for weeks after a massage here. I usually go for an hour, but chose 90 mins last time and was so happy I did. She pays extra attention to every muscle in the body, from head to each toe. Looking forward to my next appointment here.