​"A truly exceptional experience! The salon was impeccably clean, and the heated table was incredibly comfortable. Leah provided an extensive massage that was perfectly tailored, I had a problem with my shoulder which she used deep tissue stretching massage and cupping to resolve, and the facial was a wonderful extra addition to end the 2hr session. I walked out revived from head to toes! The staff was incredibly accommodating, and the pricing was very affordable. Five stars for an unforgettable spa experience" I think some reviewers on here forget that this is a Asian spa. Just be patient as the masseuse here want your experience to be great. read more

Phoned for an appointment & was told to "come by in 10 minutes." Got there after abt 8 minutes & sat down right by the front desk as nobody was in the entry room. Another customer came in after me & stood by the doorway. The masseuse came up the stairs, walked right by me behind the counter & gave a big smile to the guy who came in after me, then took him to a room. She never even glanced at me. What? Confused, I waited thinking maybe another person would come & get me. A few minutes later, though, the same woman came up the stairs & used her phone to translate "we are busy now." Shocked, I made the universal hand signal for "I phoned" but she just shrugged her shoulders. I left, then drove to Foot & Body Massage in Springfield which is always excellent & they speak English 908-233-1797. The prior time at 4 Season I got a decent massage but a different lady kept bickering in a foreign language with a couple of the other workers. Conclusion: unprofessional place has gone downhill- there are better options in the area. read more

I'm disappointed in this staff. We accidentally walked into this store thinking it was the massage place next door. While, the massage was okay, these owners were not honest with us and we were confirming our services and did not apologize for the confusion or attempt to rectify the situation. You can get a Groupon for next door and it will be half as expensive and with honest owners. read more

Great massage. Very friendly staff Have been there many times for two hour massages. Never disappointed read more

I just left Four Seasons conflicted. First, their website allows you to make a reservation, you get an email saying they will confirm, but no one ever did. I called in the afternoon to make sure they had me for 7pm-9pm. The website lists price as $25 for 1 hour foot reflexology and $39 for 1 hour body massage. Their price list on the wall is definitely more expensive than that which I only noticed when it was time to pay after the service was done. Instead of the anticipated $64, they were charging me $85 but gave me a $5 discount. If you pay in cash, no tax. Because I used my credit card, there was an extra $5+. Typical of these types of places so that part didnt really bother me. On my reservation I had requested for a male therapist for the foot massage. Sophia did both my foot and body. She had no pressure on the foot itself, so that was greatly disappointing since I value my foot massages over body massages, but she massaged my legs well during the first hour of reflexology so I had a feeling the body massage would be good. And it was. She hit the spots that needed the most attention with precision and excruciatingly well. She gave me a business card that says "VIP $85 for 2 hours" so I just might come back again for a 2 hour body massage next time. read more

I came here on a recommendation. Was able to call 30 minutes before the time I wanted to go there. The massage room was pretty basic, nothing fancy, but very clean. Music was calming. The deep tissue massage was worth the price- definitely a true deep tissue unlike the generic chain massage places that say they are doing deep tissue but they're really just grazing the surface. Every part of your body is massaged- even unexpected parts like your temples and face. I also like that hot stones are included! I feel like my muscles were very relaxed after the massage. Only thing I wished was that the room was a bit warmer. The heated massage table definitely helped! read more

Best foot massage of my life! 1 hr foot massage for $35, can't beat that!! Very soothing atmosphere. My husband ended up falling asleep while getting the foot massage. Can't wait to go there again!!! read more

I am very disappointed at the place although they seemed friendly they were quite unprofessional. I called and made a 6:30 pm reservation for reflexology which I brought on Groupon. When I arrived they told me I would have to wait until 7:00 pm and suggested I go shopping to kill time. I explained I felt this was unacceptable as I had later plans. When I asked to speak to the manager to discuss refunds I was told he wasn't there. When I told the receptionist I needed to speak to some, she went downstairs and never returned to the front desk. After 15 minutes I began to yell to anyone downstairs that I needed assistance. After a few minutes a gentleman came upstairs and told me he would be ready for me at 7:15 pm. Unacceptable! What is the point of reservations if you don't honor them. I would like a refund! read more

BAD BAD BAD .... HORRIBLE REFELOXOLGY ON MY HANDS. THEY USE THEIR ELBOWS TO MASSAGE YOUR HANDS. I was lucky to walk out of there with no hand bones broken...they shouldn't even be in business. On June 19th I went for a reflexology on my hands and feet. When I arrived to the spa the attendants seemed very unprofessional. One of them slouching on a chair staring at her phone and the other one couldn't understand a word I was saying. The attendant that was trying to speak with me asked the slouching one if she was going to do the reflexology and she looked at me and said no. When I got to the room I noticed that the attendant that couldn't speak English was rude and didn't give me the right direction as to how she planned to give me the massage. She also insisted on me giving her a tip at the end. They are rude and very UNPROFESSIONAL. read more

This is a good place for a massage. It very clear and affordable. I walked in and was seen right away without any wait. I will definitely return for another visit in the future. read more

Highly skilled deep tissue massage and foot reflexology from Amy. Communication can be challenging here but the quality and value of the massage can't be beat. read more

I usually che k out different local spots for massages. I get them at least twice a month. And hands down this is the worst place I've ever been to. Smh waste of time and money. read more

Terrible service. No one speaks english. Big communication problem. Tried to make an appointment twice only to find out they never took my appointment down read more

Love this place! I've been coming here for the past year. Great price and great massage.

The worst reflexology massage ever! I have never experienced such a bad massage. It was like getting a foot rub that I could have done myself. The lady applied no pressure whatsoever. This was a waste of my time and money. Even though I was annoyed, I really did not want to tip her in the end because all she did was rub my feet. I ended up tipping the lady any way and she never said "thank you". Very rude and unappreciative. Do not waste your time supporting this business. read more

What a terrible experience. Foot reflexology itself was just okay. Ladies chatting to each other entire time made it less than relaxing. Cost of foot massage was $30. When I tipped 20%, they started yelling at me and pointing to a sign that said required tip was $10. I felt like snatching the tip back completely and leaving. Instead, I politely left the perfectly adequate original tip on the counter, thanked them and told them I would not be returning as they continued yelling after me. And I won't ever return. Unacceptable to be shaken down for a tip. read more

I went in for reflexology and walked out feeling as if I was floating on air.... From the massage while my feet soaked to the very end with the hot stones was great!! I have done reflexology before and it was way too intense to where my feet swelled really bad. This place uses just the right amount of pressure and did a great job. I went weeks without having any pain in my foot. I highly recommend for reflexology! read more

Massage was not too good. I could tell my masseuse wasn't trained at all. Zero muscle work. It was a mix of pressing random spots and slathering baby oil all over me. For the most part it was whatever but there were a few points where it was unpleasant and I was actually afraid she was going to hurt me. Strangely, the masseuse even got on top of the table and straddled me at one point! Yowza. The hot stones at the end were nice. The manager or owner spoke English but nobody else working there appeared to speak English. After giving gratuity at the end, the masseuse pointed to a sign indicating that the expected gratuity was higher for that service. Since when is gratuity required, and what kind of business posts a sign detailing the expected tip? Would not return or recommend. I also suspect at least one of the 5-star reviews below is from someone working there, as that is the person's only review. read more

This is my favorite place to go. As a diabetic I need good circulation. Massage works. I have tried many places and this is one of the best. I highly recommend this establishment. read more

Excellent reflexology! I was there yesterday and I can't wait to go back. I am having a difficult recovery from surgery and this really relaxed me and I feel so much better today. read more

Kevin (my masseuse) was amazing. I rely heavily on reading reviews. And I promise you.... he was absolutely incredible. My 90 minute massage was, no joke, unbelievable. This is a new place and I am referring anyone I know who might go. I am definitely booking again soon. I opted for a deep tissue massage and my lord... did I need it. read more

Usually great, recently they do not stop talking during massages and answering the phones while massaging. Other people come in and talk while I'm trying to relax and it is frustrating. read more

Went here one evening with a groupon, was able to taken immediately upon calling. Staff was courteous and friendly. My therapist Amy was amazing worked the knots out of all the nooks and crannies and didn't skimp on time. Bonus: Fantastic foot massage at the end. I will definitely visit again. read more