Came here for a small scratch and dent on my car. Girl sitting at front desk did not say a word when I walked in and said hi. She stood up silently and when she got to the door said " Well you have to show me which one's your car". One of the worst service experiences I've ever had. Took my car somewhere else for this sole reason. She was so rude and unprofessional. I did not feel comfortable giving money to a company that treats customers this way. read more

Mike Tuggle was super helpful and got me what I needed! I love this place and I would come back!! I recommend coming!

A few months ago my rear bumper was hit so I came to Athens P&B and got an estimate, but I decided to leave it as is because it was mostly cosmetic. I got hit again on the same bumper and came back knowing I needed to fix it. The bumper replacement estimate was consistent with the previous time and the gentleman was incredibly patient explaining costs and the process just like he was the first time. Unlike other shops I went by he didn't talk over my questions and didn't try to push repairs for damage on another part of the car. They'd had a cancellation when I called Monday so I dropped off the car Tuesday morning at open and had it back by 3 on Thursday. The bumper looks perfect and they were cheaper than other options. I would absolutely recommend this shop! read more

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I came here on the recommendation of a friend but quickly regretted it. The staff talks with a tone that suggests they can't be bothered and gives very little information during the process. In addition they aren't very cooperative with the process insurance sets in place for filing supplemental claims. I told them before our vehicle was even dropped off that we had a small bit of damage to our bumper but that our main concern was an engine issue and told them the autozone diagnostic showed it was with the camshaft. I told them again when we dropped it off. I repeated all this again via fb messenger a couple days later and also asked them to verify that they would diagnose the engine. After that message Mike called me and let me know tht hat they aren't knowledgeable or equipped to work deep within the engine and that further engine diagnostic and repair would have to be completed by a mechanic. Based on that discussion, I called insurance as well as the kia dealership the next morning to make sure they could get the car in (that was on the 23rd). I called to speak with Mike shortly after on the same morning and let the person who answered the phone know that Kia could get the car in if they thought that we should worry about he engine before we worried about the bummer. The lady said that that would probably be the recommendation and that she would have Mike call when he got in.. I didn't hear back from him. I sent them a message on the morning of the 24th asking again for a call back and restating that Kia could get our car in and that if the standard recommendation was to get the motor looked at before worrying about the bumper we would like our car taken to Kia. She apologized for us not getting a call back. Mike called later that day and seemed very offended that I wanted to take the car to Kia even though two days before he stated that the engine issue wasn't something they handle. He said "you don't need a second opinion" and stated that I needed a new motor and that even though they can't do the actual work they could write up the estimate. The next day Maggie emails me the supplemental estimate and I remind her that there are instructions for submitting the supplemental claim on the papers from insurance that they were given the day we dropped the car off. We had a back and forth because they don't use the methods mentioned on the insurance paperwork and they wanted me to email it instead. Yesterday (1st) we got the "your supplemental claim has been denied" call from insurance and asked them what we need to do now because there was such an obvious issue leaving the scene of the accident and we still needed to see if we could get the engine fixed (rather than getting a new one as the body shop had insisted) and insurance told us we needed to get it to a mechanic for diagnostic. This is exactly what I wanted to do on the 23rd and 24th between the time Mike said "we can't diagnose and fix engine issues here" and "you don't need a second opinion" after I told him I wanted it taken to the dealership. So we went yesterday and paid the $565 to get our car out of storage. I emailed them afterwards asking for an itemized receipt and asking if it had been moved the day I wanted it to if it would have been much less. This was the snarky, unprofessional reply I got from Maggie "Attached is a copy of the charges, which cover storage and our administration fee. Had we disassembled it, as we usually do when a vehicle is dropped off and authorization is signed, it would have been more along with inside storage which would have made it dramatically increase. Luckily we inspected it without disassembly. You could have moved the vehicle at any point in time as long as the charges were paid. However, you did not and you asked for Mike's opinion and he gave it to you. Mike along with our highly experienced staff all concluded the car would need an engine." So they tell me it's not within their knowledge and equipment capabilities to diagnose or fix and that I would need diagnostic then when I set up to have it taken somewhere to get diagnostic they make me feel like I'm doing something wrong and that suddenly I "don't need a second opinion" then I get "you could have moved the vehicle at any point in time". I should have listened to the reviews rather than my friend who apparently had the rare decent experience. read more

By far the one of the best companies! One of the owners helped us without pay when our car stalled. Their work and service is the best in town. The service alone beats every other competitor. I could not recommend their work and service enough. read more

I told Mike Tuggle today about my Yelp review and he threatened me on the phone. Told me to "watch my back". Very professional. read more

Athens Paint and Body - The estimate for $828.27 worth of work Mike said I needed that was total bs. - Body Shops Near Me - Athens, Georgia

Thank you to everybody at this paint shop for taking care of repairing a little job. We had some lack of communication with the insurance company but Mike and Maggie got it straightened out. Thanks guys. Highly recommended. read more

I was very satisfied with the work done on my car at this body shop! Everyone was kind and honest. Thank you! My car looks like new! I will definitely refer y'all to a friend! read more

Athens Paint and Body - Body Shops Near Me - Athens, Georgia

Athens Paint & Body repainted the hood on my 2006 Honda Accord. They did a great job and even managed to salvage some other things for me to get my car looking great. I wanted my pin stripes gone which they tried to oblige, but there was an issue with the clear-coat (issue from Honda and age, not from Athens P&B) and they placed a new set on for me. When I picked up I noticed a minor issue with my key, and they went above and beyond to fix it for me with no charge. I highly recommend their product and service! If you see a brand new 2006 Accord rolling around Athens, that's me! read more

This is the first time I fix/replace a windshield . They were easy to work with . I asked for an estimate , made an appointment , then dropped and picked up the car as planned . That was a few days ago , and no issues so far . Recommended . read more

NEVER AGAIN. Mike and staff are so caught up in the fight against the insurance companies that they have lost sight of the customers needs.

I was overwhelmed with the kindness and professionalism at Athens Paint & Body. They went over and beyond with my repair and I will definitely recommend them. Thank you to the entire crew. You are doing great work. read more

Owner resolved issues respectfully and helped us find a company to suit our needs. Thanks for making it right.

Took my daughter's car for a minor cosmetic interior cabin fix. The owner personally took care of the fix, charged nothing, and sent us on our way. Bring your car here with the complete confidence that it will be handled well. They earned 5 stars from me! read more

I have to park on a busy street and routinely lose mirrors, and this shop has always fixed them quick and cheaply. They also picked me up from work, which was a nice service. Everyone treated me professionally and answered any questions that I had. read more

Be very careful!! I drove my car to Athens Paint and Body and left it for minor repairs. They disassembled it and then totally refused to work with my insurance company and offered no remorse or compromise. They actually held my vehicle hostage and forced my insurance company to pay them approx $560 and then told me I must have my car towed to another shop!! I was devastated as a customer and will NOT use or recommend them to anyone! read more

Athens Paint body shop are the best. They kept me updated every single day regarding my car. The staff is beyond great. They did a awesome job with repairing my car. I will highly recommend Athens paint body shop. read more

I have used Athens Paint and Body exclusively because their customer service is above none and the staff are excellent to work with, always going above and beyond. From the front desk to the guys in the back, everyone is extremely professional. They always look out for the customer's best interest and safety. They have never used after market parts on my vehicles, even if it meant taking on the insurance company on my behalf. If you want to stay safe, call Mike! read more

Terrible experience, never go back. Overcharged for parts that cost more than insurance would pay. I was never given an option on the parts they used the more expensive OEM parts instead of the certified after market parts. I ended up paying $480 extra and they refused to even negotiate. I have 12 vehicles in a fleet plus six personnel vehicles. They will never touch another one. They started work on my vehicle before the insurance adjuster could get there to take pictures of the damage. Nothing was explained to me they just did the repairs with the more expensive non covered parts and said here is your bill pay it. They didnt want to wait for the check from the insurance company. They threatened me with storage fees if I didnt pick up my vehicle and when I did pick it up after they left it sitting out where anyone could break into it or steal it they accused me of stealing my own vehicle. They accused me of trying to get out of paying even after it was turned over to the insurance company. Very unprofessional and bush league operation. I have been in business over 30 years deal with insurance companies everyday and never would I lose a customer or tarnish my reputation over $400. I have also worked in public safety with a major fire department in the Atlanta area for 27 years I am a chief there and have never stolen anything in my life. Athens Paint and Body has a lot to learn about treating customers with respect and also they should try explaining what they are going to do before they do it so people are not shocked when they have to pay more than their deductible. read more

Good honest shop that really fights to fix your car correctly despite what the crooked insurance companies try to pull. See Michael he will take care of you and your car. read more

I don't trust anyone with my cars the way I trust Michael and his team. They have gone above and beyond in dealing with insurance companies that are uncooperative, they are available and responsive to any questions I have, they keep the lines of communication open, and they do absolutely the highest quality of work. I truly can't say enough good things about not only their work, but the process of working with them. When one's car has been in accident, it's a stressful time. I believe Michael really would do anything he could to make that process a little easier, and I appreciate them more than they will ever know. I would not hesitate to recommend them to anyone who needs a body repair. I have never worked with a company that is more above-board or honorable than Athens Paint and Body. read more