We had been a client for a couple years, cleanings only and had nothing special or bad to say…read more However, or last experience was very disappointing. They called several times to confirm certain details about a procedure for my child (same conversation several times) so obviously they are not updating their notes and not communicating with each other. There was terrible traffic because of that hotel construction that we had no idea about in downtown Athens so we were running late and they called us five minutes after we were scheduled, I said we were close they said OK. We arrived at 18 after and the receptionist said with a tone, "well... The doctor probably won't be able to see you because we have a 15 minute window." I said "can you check and see I'm sorry there was construction traffic we didn't know about." The receptionist said "yeah well... I already did and they're not gonna do it. We're gonna have to reschedule." I said no thanks. If we would have run from the parking lot to the receptionist desk we probably would have been there right at 15 after. So ridiculous. So I said no thanks. We will find a new dentist.

Ulesha at Lifepoint Dental in Athens is the best. She was very professional, welcoming, and left my…read moreteeth feeling amazing after my cleaning session. Also the staff is very friendly and helpful as they always greet customers with a smile.

I wish I would've read all these reviews (Google etc) before going here. The only reason I did was…read morebecause the dentist that I REALLY wanted (and still do) is Dr. Greg Ware. Dr.Ware is HANDS DOWN the BEST, and a good person all around. Authentic. Unfortunately its too far from where I live. 2 issues: 1. The front office staff is beyond terrible. Rude, ignores patient needs, whispering (about patients) argumentative, disruptive (office manager eavesdrops on conversations, interrupts patients when talking, at times won't allow employees to speak for themselves always needs to be in control. This behavior is very noticeable and if I notice it I'm sure some of the employees do as well. 2. Expensive. After reading other relevant reviews, I'm concerned that they may be recommending unnecessary procedures. I'm going to compare my treatment plans from LifePoint Dental to my new one from my new dentist. Why is LifePoint Dental not accredited (BBB)?

When I made my appointment, I told the receptionist that I was new in town and needed a new…read moredentist. As it had been a year since my last cleaning. Plus I was curious about Invisalign. However I when I got there, they said that they were just going to take X-rays, and talk about what work I needed to have done. And that my next appointment would be a cleaning. They told me that I had bone loss. Also I needed a crown for a back molar. News to me. Then we discussed Invisalign. When I went to the front desk to make a cleaning appointment, a young woman asked if I wanted estimates of the Invisalign and crown. I said just the crown. Then she stated let's go ahead and schedule that. I replied let's schedule the cleaning, and I'll get back with you on the crown. I went home, and researched other local dental offices, and made an appointment with a different one. BTW- the new dental office said that I don't exhibit any signs of bone loss, and a crown right now isn't necessary. Lifepoint seems to be commission driven in pushing so many services and multiple appointments.

I had not been to the dentist in 10 years. I was very apprehensive and embarrassed. From the moment…read moreI walked in the door I felt like family. They never once made new feel bad but instead made me feel good about coming in. They explained the cleaning process and held my hand each step of way. I'm so grateful to have a caring dentist and staff. The staff is absolutely amazing. This cannot be stated enough. If it's been while since you have been to the dentist then I suggest giving them a call. You won't be disappointed!!

Dr. Scott has a positive attitude and the skill and patience to take care of your dental needs…read morepainlessly and efficiently. I am new to Athens and had my former dentist for over 20 years, but a review on Yelp helped me to find his practice. Sometimes "more" (more laser treatments, more new equipment, more hours added to the day) is unnecessary. I appreciate his years of experience and ability to do things right the first time. He also took some extra time to allow me to sit longer for the anesthesia to work best. Bottom line -- he is kind, patience, polite, skilled, and good with people. I am happy he is here in Athens, and I would recommend him highly to anyone!

I have been a patient close to 10 years. I love this practice. All of the dentists are professional…read moreand highly skilled. The dental hygienists are top-notch, and the staff are always kind, friendly, and efficient. My two little boys had their first dental experiences here, and the dentists put them at ease and they both had good experiences and were excited to receive their balloons. My favorite thing about this practice is that they are receptive to your discomfort and if something isn't quite right, they will correct it right away. I also love how Dr. McRae's practice makes a point to give back to the community. I would highly recommend this practice.

Get a second opinion before stepping foot here…read more I was told I needed eight fillings and was encouraged not to worry about the cost because I could write six reviews in exchange for $20 off each. Offering discounts for reviews is already questionable--but using that to offset unnecessary dental work is a major red flag. I got a second opinion from my regular dentist over Christmas break and was told I have zero cavities. There is no reasonable explanation for that kind of discrepancy. Being told I needed extensive dental work that I did not actually need is extremely concerning and unacceptable. I would strongly urge anyone considering this office to be very cautious. Do not agree to treatment without getting a second opinion. No patient should feel pressured into procedures or be incentivized to leave reviews in exchange for discounts.

I was in search of good dentist after my previous dentist Destroyed my teeth and friend of mine…read morerecommended Dr. Alla Brown. I schedule the appointment with no hassle and they did the exam and gave me multiple options to get me fix back to normal. I am so exited that I found Lanier Family Dentistry and I definitely know who's going to be taking care of me now. Also the hygienist Nadya R. also did an outstanding job cleaning all those stains off. Thank you guys and will definitely recommend them to someone who is looking for good dentist as I was.

I have pretty good teeth and typically just pick a dentist based on convenience to my home and as a…read moreresult my previous relationships with dentist has been purely transactional-- I go in, get my teeth cleaned, get an x-ray and move on. But the staff at this practice is so incredibly personable, professional and pleasant you can't help but feel like they're extended family! Dr Alla Brown is the perfect combination of technical dental skills AND artistry with her cosmetic procedures. She explains all the procedures clearly, their benefits and drawbacks as well as the costs. When my decade old implant started failing, she noticed it and referred me to the best dental surgeon in the area. She also makes it a point to match your teeth shade color perfectly- giving you the very best in a movie star smile. If you are considering any type of dental cosmetic procedure, she is the dentist to see north of Jimmy Carter Blvd! Dr Brown is very friendly and her office is modern and nicely decorated. It is a very nice place to come and get your teeth up to speed. Can't say enough nice things about this practice, this dentist or this staff.

Absolutely love coming to John's Creek Dental Associates! Ally is so sweet and helpful at the front…read moredesk. Miriam makes sure I am comfortable the entire time and is very personable. Lastly Dr Choi & Dr Chen are so knowledgeable and continue to ensure the best dental health overall. They even give you free goodies. This visit I received a tumbler and assorted Valentine's Day chocolates. Definitely recommend!

The new owner finally did the right thing and reimbursed a friend of the family the money the old…read moreowner owed her. It took 5 months to get back the OSHA fees and LAB fees which were fraudulently billed by the old owners. So sad that they took advantage of in-network additional billing that was not allowed. Old owners just ignored it but the new doc did the right thing! I hope this practice learns from this experience and treats patients the right way without tacky billing ideas.

I requested a cleaning service, and when I showed up, they started doing X-rays and exams without…read moreasking me. After performing them, they wanted to charge my insurance, and whatever the insurance didn't cover, they wanted to charge me -- all without prior authorization. The same thing happened to another member of my family, so it clearly wasn't a coincidence.

They were great! Worked me in while had a dental emergency. I was a new patient. Everyone is…read morepolite and friendly.

I always have a great service experience with the staff and Dr. Palacios. They send reminders for…read moreyour appointments which for me is important and never have to wait more than five minutes from my appointment time.

Let me start by saying that this review has nothing to do with the Doctor that was treating me, my…read moreshort experience with Dr. Fabiola Palacios was amazing, she's very professional and very thorough. She was able to effectively find and treat a problem in one of my molars. My review has more to do with the office policies and the staff. So, I went for my first appointment and I was very happy, then I was referred to an endodontist and he was also very professional. I was scheduled with Gwinnett Family Dentistry (GFD) for a second appointment to finally get a crown in my molar, so they call me (GFD) and schedule my appointment, very nice lady, never mentioned any of their policies regarding changes or cancellations. On a Thursday, i receive a confirmation call from GFD and again, the nice lady never mentioned any of their policies or how long the procedure will take. So I confirm that I'm attending to my appointment, thinking that the procedure will take about an hour like in my first appointment, but what do I know??.. I'm just the patient who's never ever had a crown treatment before. So I call the day of my appointment, which was Monday, around 7:30-ish... I get Ingrid on the phone and I ask her how long is the treatment going to take? and she says "2 hours", and obviously I had no idea of the length because I was never informed. So I panic and I tell her that I can't make it because of work, I didn't know it would take 2 hours, and I have to reschedule..... I understand that I'm calling at the last minute, BUT.. Aren't they (GFD) supposed to inform you of these details before your actual appointment?? Anyways, she tells me there is a cancellation fee, and I tell her that I'm NOT cancelling, I'm rescheduling because I was not informed that the procedure would take that long. So she insists that is the same because is in the same day, less than 48 hours before my appointment. I get very upset, and I tell her that if they charge me a cancellation fee I will go to another dentists, obviously Ingrid doesn't care. She tell me that the administrator will be at their office the next day and she will call me... After a few minutes I call back and ask Ingrid how much the cancellation fee is?.... And her answer????.... " I don't know, the admin will call you tomorrow"... that never happened.... A week after, I receive a bill from them, it's only for $15, the original amount was $50 but after some credit they made I only "have" to pay $15, NOT my point... So my problem is..... Ingrid, works in that office, SHE tells me about the cancellation fee, but she doesn't know the amount.... So, how am I supposed to know about their policies if they never ever EVER mentioned them to me, the policies are not in their website and I was never informed by any of their staff, not when I scheduled my appointment and not when the nice lady called me to confirm my appointment.... But I have to know them????? Can someone please tell me what is the logic here????

Originally, I had a great experience here but I had informed them I have extreme dental anxiety. I…read moredon't like to talk during exams, and I am often fighting back tears. I went for a cleaning and was very anxious. The hygienist kept talking, and I told her I was not able to talk at the time. She did the cleaning, then told the dentist I was "Not a right fit", and they told me over text message I would have to find another. I apologized for having a panic attack (I was literally fighting tears during the procedure) and they refused to respond. I can't say what went wrong exactly-I was probably a bit short, but also was trying not to calm down. I had previously told them I wanted to have headphones on during the appointment and the hygienist didn't seem to be happy with that. I'm not sure if they were uncomfortable having someone of a different race, but they seemed to ascribe me to a stereotype rather than ask why I was upset or panicking.

Dr. Bennett has been the best dentist I have seen since my old general dentist retired. I have seen…read moreseveral local to the Atlanta area but none felt right or comfortable. I originally found her while searching for a dentist local to my second home. Athens is actually halfway between both homes. That works out fairly well. Her staff has always been kind and friendly to me. I am a bit anxious when it comes to my mouth, but she is no nonsense but thorough and gentle. I believe it helps her practice that she was a hygienist first. In fact, my husband and granddaughter will also be seeing her this year.

I chose this spot because of the amazing reviews on Yelp and it was in my BCBS network…read more It's located off PIB hidden in this office area plaza. At first I was confused on where it was located but you make that turn and then go up the Hill and it's right there ahead. Go inside the building and it's located on the same floor right door. First of all, the gorgeous ladies in the front desk are so nice and sweet and helpful. It's a breath of fresh air compared to some other doctors offices I been to. Having nice ladies with great customer service in the front is always a great experience. Their dental hygienist Lily Pham is such a pleasure. She makes you feel like she really cares about you and your teeth's health. She will use a skinny tool to measure your gum health. It kinda hurts if your gums had inflammation, with that tool, the lower score you get the better. All that aside, the deep cleaning was a game changer. After wards my teeth felt so clean and I feel way more confident!! Highly recommend!!!

My husband paid 18k for implant, took him 2-3 years. Finally the doctor gave him the veneers not a…read moreimplant, it's look terrible, it's look like he wear mask for Halloween