I was injured and couldn't walk right away after a broken bone healed. I actually tried setting up…read morean appointment with DMH rehab as first choice but after 3 days of waiting for a callback and no one answering the phone I called this Apex instead. Honestly I'm glad they answered on the first call. I am really happy with the care I'm receiving. First appointment they seen me the very next day. I'm on my 3rd visit for physical therapy at this location. Every staff member I've encountered is so friendly and helpful. The receptionist is always very welcoming. I've had Chad and Chelsea work with me so far and they have both shown me several different exercises to do there and at home.

I can't say enough good things about Jessica Sullivan, my husband's speech pathologist!!! My…read morehusband has had a full laryngectomy for 4.5 years, he has a voice prosthesis that has to be changed periodically. Jessica is very proficient at her profession, she changes his prosthesis with amazing speed and skill! She is also one of the kindest medical professionals we have ever dealt with!!!

New coffee connection at DMH. Great decor comfortable atmosphere. Same amazing service as the drive…read morethrough. Consistent with DMH culture :)

I was told by the front office that they reached out to my insurance on my behalf and each visit…read morewould only be $50. I paid that $50 upfront each visit. After my three visits concluded I got a bill for $436. I called in and the same girl at the front desk once again looked at my chart, said she remembered me, and that yes it was only $50 each visit so I should contact my insurance. I did, they said she misunderstood. I am now on the hook to pay the additional $436, which ends up being more than cash pay. No help was given other than a "payment plan". It feels like fraud to me.

I was so very pleased with the treatment I received at Ivy Therapy from the moment I walked in the…read moredoor. I was greeted promptly and explained everything. My treatments were on time and greatly helped me to regain my usual activities. When finished I was given exercises that will continue to help my healing. I cannot recommend them highly enough.

I recently had totally knee replacement surgery and physical therapy thru DOC. I cannot say enough…read morepositive things about the entire medical and therapy staff there. From Dr. Jake Sams, Kelsie his NP, Lindsay his nurse and Rachelle and Nikki who take care of PT. They were excellent in everyday. Would recommend this facility for sure. Both knees now replaced and recovering/ healing very well. A big thank you to DOC!!!

The staff was not only has rude, unprofessional and even under-experienced staff, but the place was…read moreFILTHY! First, the nurses were not only mean and rude, but would also talk down to patients, and were often heard yelling at the elderly patients. Nurses didn't even administer pain medication because patient "didn't ask for it". Mind you, patient was an 82 year old woman suffering from a broken arm near the elbow and just had surgery on it. So the majority of the time there, they weren't even giving her pain medication for it. Place was completely filthy. Staff took 3 days to clean a room and bathroom that was disgusting. Food everywhere, garbage cans overflowing, scratches and holes in walls, toilets filthy and not cleaned. The TV seldomly worked. The air conditioning broke for several days in 100 degree weather and it took 2 days to get staff to at least provide a fan, and 2-3 more days to even get the AC fixed. When we finally found a different place to move her to, it was delayed because staff had a misdiagnosis of mrser on medical file. Which could've jeopardized her spot at Hickory Point Village which she was on a waiting list for. Barely any actual nurses around, seems like they hired the bare minimum number of actual RN's to avoid getting in legal trouble. Avoid this place at all costs, and do not send your loved ones here!

My Mother went to visit my Grandmother today at this facility and was shocked by what she saw. My…read moregrandmother was sitting in a wheelchair that looked to have either feces or vomit all over it. The bathroom area my grandmother was provided was not accessible as there was a huge cart full of towels that looked to be stored in there. The whereabouts of her glasses and dentures were unknown and she had a huge cut on her head from when she fell out of the wheelchair that she was left in. I'm sure this is not the way she wanted to spend her last days!

Great Therapy! Staff is friendly and knowledgeable. Jared…read morelistens well and makes your therapy sessions challenging. Also, he will address issues you are having rather than ignore them. If you need therapy this is the place to go!

From the owner: The highly skilled clinicians at Ivy Rehab, located at 5255 E Maryland Street in Decatur are here…read moreto help you get back to feeling your best again! Ivy Rehab is a rapidly growing network of physical & occupational therapy clinics dedicated to providing exceptional care and personalized treatment to get patients feeling better, faster. We have over 10,000 online reviews with an average score of 4.9 out of 5 stars. We have many convenient locations in IL and offer a wide range of treatments and programs to suit your needs, including virtual telehealth appointments and in-home therapy services. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in Decatur can help you today!