I have gone to Benchmark twice for different problems. Clay…read morehas been my therapist both times. He has solved my problems both times! I got him the first time,and requested him only the second! He knows his business and has done a great job!!

Last Feb. 2 2017 i was struck by a car and when I landed my wrist was broken. After my surgery I…read morewas signed up for physical therapy which I dreaded. At BenchMark I had the great fortune to have Sara Venable as my therapist, Sara did her job and reassured me that thru all the discomfort and pain i would go thru, she would do her best to put me back at a point where I can function to the best of my mobility. I have a plate with several pins in my wrist. But Sara put me thru the paces and never let me quick, I worked extra hard knowing I was seeing results week after week. So I want to thank BenchMark and Sara for being part of my story and I will never forget them. My family thanks them as well

I was deeply insulted with my first visit. I was expecting to get some pain relief and some sort of…read moreintervention. Instead, I showed up, was place in a room to watch a 45 minute video on my condition. I had been through orthopedic interventions already and also did my own homework on my condition, so most of the video I already knew. I was ready for pain relief and was deeply upset. After the video, I was given a book to help with my condition. I thought that was cool and went home. Literally, what little invention I had during this hour+ visit included an evaluation of my walking gait, a couple of pokes "does this hurt?" and a quick adjustment the included pulling on my legs. No tools used etc. Fast forward to today. To watch a long outdated video, be "given" a book and a couple pulls on the leg I was billed $226.00 (including $25 for the book that was "given" to me. No one said I would be billed for that.) I am not happy with my first experience. If anything I feel insulted. While I watched a video, she was just racking up the dollars. She may be an expert in her field, but billing practices need to be addressed. I was charged less for my actual injection from a medical doctor that DID relieve pain for a bit.

Great group of physical therapists!!…read more Caring, knowledgeable, professional, and compassionate. Would highly recommend coming here if you have been struggling with a chronic injury. Appointment times may take a little longer compared to other clinics, but this is because each the physical therapist at Gainesville Physical Therapy spends time with every patient. Keep up the good work!

The results were amazing! I have been dealing with chronic pain for the past 7 years. And suffered…read moreinjuries while on duty as a deputy that left me with chronic pain in my neck, back, and hip. Alicia was able to give me relief not only in the service she provided but also in the after service care. Make sure to follow her advice for after service. Makes huge difference. I will be returning for more and highly recommend her.

The short answer is everything was fantastic. From initial phone call or text to the call…read moreafterwards to follow up to see how I was doing. Alicia is top notch! I can't think of anything that could have been better.

This One Star rating is based on my initial visit with William. This is my first experience where…read moreduring a PT session the physical therapist tried repeatedly to sell me a book and was insistent about me scanning his QR code so I would have his contact info and Amazon Resource Listing. A truly bizarre experience. Apparently William thought I was not disinterested in Physical Therapy, what I was disinterested in was being sold a book why I was paying for a Physical Therapy session. HOWEVER, despite my initial experience, I did schedule another appointment and Clay was my physical therapist ( I would give Clay 5 Stars). Clay is an excellent therapist and made a significant impact in restoring movement and reducing my knee pain. He was patient focused and patient throughout the session. I would encourage all deciding on Benchmark Physical Therapy in Gainesville to request Clay for your therapist.

Over the years I've been treated by several PTs at other cli. I'm also a RN with exceptionally high…read moreexpectations for patient care. Clay is absolutely the best physical therapist I've ever worked with. Under his treatment I've been ahead of expectations after shoulder replacement surgery. Not only does he provide physical therapy, he provides education and emotional support. Sara, office manager, is wonderful also. Her sweet and kind spirit makes a bad day better. When you feel discouraged, she shares an encouraging word and says it will get better. And it does get better. Five stars aren't enough to rate how highly I recommend Clay, Sara and Benchmark Physical Therapy/ Dawsonville Highway.