I'd never been to PT before coming to Zionsville PT on the glowing recommendation of my doc. I'm in…read morethe medical field as well, so I tend to be a pretty thorough judge of the patient experience. ZPT checks all of the boxes for me! Elaine is a wonderful, friendly, knowledgable therapist who created a realistic plan from the first time we sat down together and has been very encouraging and motivating throughout the process. You can tell she really knows her stuff and is great at adapting a treatment plan to fit individual patient needs. I signed up for their text communication program figuring it was for appointment reminders, which I do get, but also periodic texts asking how therapy is going and what they can do to make the experience better. What a great place!

I worked for ZPT previously and constantly recommend Elaine to everyone that I know! She is…read moremotivational, passionate, considerate, professional, accommodating and so much more. The office and rooms are clean and private. Scheduling and reminders are prompt and organized. The office has a "home-y" feel and expectations are always exceeded. Elaine goes above and beyond what anyone would expect from a physical therapist as she truly cares about the well-being of her patients.

It has been a few years since I first reviewed the Methodist Wound Clinic. While I'd largely…read moredismissed the idea of ever returning, recent events created the need for wound care and since I already was attending another clinic in this location I opted to return. This clinic is part of IU Health. It's located on the ground level and is easily accessed by Main Street elevators. The clinic is one of the few that will validate parking here (up to $5). There are two parking garages - I typically use Parking Garage 1. Parking is ADA compliant, though the hospital and garages are all older and definitely on the low end of ADA. I have noticed that the clinic will meet patients in the hospital lobby and provide a transporter to assist getting to the clinic for those with mobility needs. While I went to one clinic where a physician did all the major care (which meant a procedure like debridement would be billed as surgery), here you mostly get doctorate level physical therapists - most of whom are certified in wound care. The clinic also shares space with ostomy care (which I also attend). I was referred for care following an injury obtained while inpatient. Obviously, this is frustrating. I did have one existing small wound, though I would not have sought care for it. As I received my initial evaluation while inpatient, I did not go through a traditional intake. As is typically the case, I have a primary therapist. Unlike my first time around with this clinic, I do not always see her. The first time I came here, after my initial intake period (2-3 appointments), I was assigned a primary therapist and worked with her every visit. This time, I've worked with several different people (which I'm not as fond of), though they remain very good about assigning me to female therapists due to my trauma background. They continue to offer appointments from about 7am-4ish. I have had one appointment that went until about 4:30pm. They are here Monday-Friday and seem to be off most holidays. I'm fond of my primary therapist. She's kind, knowledgeable, and yet also no nonsense. I can be a bit difficult to work with, however, she doesn't flinch. For the most part, I've liked the other therapists I work with - however, I do notice some inconsistencies and definitely wish I were working with only one person. From what I understand, they've simply gotten so busy that sometimes it's harder to get scheduled with one person. Some of the administrative issues I had concerns about last time do continue, though some are better. I do still think there's a lot of ableism in this system and that's frustrating. From schedule limitations (harder for someone who works - it seems like a lot of their clients are either retired or on disability) to ordering specialty tests that my commercial insurance won't always cover it seems like I have to really be careful. I started off my care weekly, however, my primary therapist recommended twice weekly and switched to that schedule. They try to schedule to minimize work impact as possible. I'd just lost my primary care physician when this injury occurred - I've had to sign up with a new one as they require someone to sign the plan every 3 months (hoping I won't be here another 3 months). Initially, I had a lot of challenges getting answers about billing. However, I've since learned basics - they bill monthly. So, getting a monthly bill can look huge - however, that's actually all the appointments for the month. I continue to be more impressed with the clinical team than the administrative processes. I tend to think that healthcare should be about patient first - often it feels like the organization comes first here. However, the care has been solid and I remain truly impressed that every clinician is aware of my trauma background and sensitive to it. While I would prefer greater consistency with who provides my care (ie, seeing the same person most of the time at least), overall the quality remains solid from person-to-person. I'm less adamant that I wouldn't return here as I've since gone to Franciscan and the difference in quality is obvious - IU is vastly superior in every way. If I could, I'd bump this up to a 3.5, however, 4 still feels too high. So, I'm keeping it at a 3-star for now with the recognition that the clinicians are genuinely higher and the variety of care options here makes this a good choice for wound care. If some administrative issues would be addressed, this could easily be a 4-star or even 5-star experience.

I have been recently released from you guys and didn't get a chance to say goodbye to all the…read morepeople who have been working on and with me for the last year and a half.I can't thank you guys enough for everything you've done for me. If I had to say this to you face to face I would literrally be in tears. You all,especially Matt H., have almost become like family to me over the last year. In a sick way I'm going to miss you all. You gave me the only reason and excuse to get out of my stinking apt. I'm thinking of making an appt. just to see you guys again. Despite that last sentence, I hope I never have to see you again. Thank you all, again. James Hake

My name is Bernardine Carter and I am a patient at Kindred North. I am satisfied with my services…read more Best of all especially after having to be there over 30 days the Food is excellent. DarShay the manager over dietary has a great team that cooks with love. Not once have I desired outside food. I am grateful to be shut in with good meals that keep you full until your next meal...Homemade not boxed and processed, mostly everything is from scratch and fresh fruit with every meal. Kudos to great care and food

kindred hospital is the worst hospital in the state. my husband was there twice within month and…read moreboth times the AC was out except for the nurses area. the rooms were filthy and some days not cleaned for days. they had the meds laying on the filthy counters in the room. most of the nurses had a huge additude. they chatted more than helped patients. i asked the charge nurse to call me back when my husband was dying and the nurse said ' oops i guess i forgot to call u back.'. my husband left that place to hospice and died two days later. i truly believe it was from the filthy area he had to stay in. jb

By now, probably every Yelper in Indy knows about my recent hospitalization and amputation of my…read moreleft leg above the knee. I continue to be at home healing and building strength, though I'm largely moving toward becoming more independent and hopefully returning to work in the not so distant future. One aspect of life that will need to change is the need for a different wheelchair given my change in physical status. Thus, because I have commercial insurance quite a bit of red tape is required. This includes both a tech evaluation and a full mobility evaluation by a physical therapist. At the recommendation of my DME vendor, I scheduled an appointment with Community Health Network's Physical Therapy & Rehab - Neuro Specialty precisely because they were both close and could get me in fairly quickly. They are located in the Community Health Pavilion at Fort Ben and are almost directly across from both Fort Ben and Culver's. They stumbled into a bit of a mess today and handled it quite nicely. I received a call from the DME vendor about an hour before my appointment stating that it would need to be canceled and rescheduled for 1/30/20. Since this is such an important part of me getting back to work, the prospect of a two-week delay had me pretty agitated. I started making some calls and decided to show up for my appointment that had been canceled. I wasn't in a good mood when I arrived, but I was also determined to either get it all straightened out and maintain the appointment or get an appointment sooner than 1/30. The pavilion is wheelchair friendly - they have multiple accessible parking spots and a front-entrance canopy for safe drop-off. Both glass doorways at the entry have push-button power access. This particular office is directly on the right when you enter. The person working the desk appeared to have stepped away. The operator greeted me briefly, though seemed a bit confused as I was not in their system for having an appointment. I explained the situation. I knew that the DME vendor rep had an appointment at the same office immediately prior to mine. I'd hoped I'd caught him prior to my appointment but would learn he'd left. I was impressed with the front office staff here. I was frustrated, but they kept an even tone about themselves and simply did what they were able to do. They were firm about not being able to have an appointment without the referral, but also shifted focus when it became clear I was determined to get them the referral and maintain the appointment. After multiple phone calls, I had all the pieces in place and the DME vendor agreed to return. The evaluation occurred as scheduled - Cara, the physical therapist, was a delight. She was personable, thorough, professional, and remarkably upbeat. She switched gears and I appreciated her willingness to go through with it. I loved her philosophies - she even gave me an explanation of using the phrase "differently abled" that I really respected. She set a great tone and did a great job. She assured me that given the time sensitivity she would get the evaluation done as quickly as possible but with all the needed information. This could have been a difficult experience, but with a top notch front office staff and a wonderful therapist, this ended up being a really positive experience. Cara also gave me a flyer for an amputee support group - and was also mentoring a student. I really was impressed and would easily return.

I was sent here for my back rehab twice now. The first time after my initial disc rupture and then…read morethe second tine after I ruptured it again and had to have surgery. Both times were amazing! These folks really know their stuff and are super friendly to boot! The ladies at the counter always greeted me warmly and with smiles and so did all the rest of the staff. I worked with 2 specialists and both were great at getting me back to moving around again, you can't go wrong with Ryan and Beth! But, really from what i experienced and saw all of the staff took great pride in their work and cared for their clients. And that makes all the difference, you can tell they care.

Restore Your Core Physical Therapy is groundbreaking and truly life changing. The quality of care…read moreall of the physical therapist display in their daily routine with their patients is out of this world! The way in which the physical therapist meets all of their patients needs on a personal level is unheard of in the healthcare world and you can truly tell the difference in their office as opposed to other practices in the area. Working in the office has been an exceptional experience for me and the way that I am treated is exceptional. The way the physical therapist treat me and others who walk through the door is unique and personable. I truly am blessed to be apart of such a wonderful team of amazing women with the upmost knowledge in their profession. I can't wait to try PFT when I am not here working

Some of their therapists are great, some very much not so. When I asked to not see the latter, I…read morewas sent dozens of page-long texts from management "explaining" why solving my pain wasn't the main goal. When I asked management to call me instead of sending so many texts, they went silent. I decided to seek care elsewhere and found out that their prices were exploitive, in addition to their aggressive management style. As they say, "believe people when they tell you who they are" - their paperwork was down right rude, with several pages of billing disclosures - I should have sought care elsewhere rather than deal with this office in Carmel.

Seton Specialty Hospital is in my words one great hospital. I spent 2 months there. after having…read moreissues after open hart surgery. The staff were out standing, Meds on-time, treatment by Nurses ,doctors and tech's was beyond the call of duty. Nurses stationed right outside my door. Answering the call button in moments, not ignoring me and my needs. I was in all the area's of the hospital during my time there and I was treated very very well. and I was on Medicaid which in many hospitals means that you are not top priority. The therapy staff fought for me to stay longer and worked with me to get me so I was able to walk out on my own power. And so instead of going to a long-term rehab facility(Nursing-home) I was able to go home . Thanks to the staff at Seton Specialty Hospital I am able to walk up and down stairs and get around my home with ease.I would recommend Seton Specialty Hospital to anyone. James W Riley Anderson,In

My husband just left Seton a couple of days ago. All in all, I appreciated the care he received…read more Some of his specialists were excellent and I feel they helped save his life. My only complaint is Jennifer, the case manager, telling me our only option to transfer to his next level of care was to go to Allison Pointe. The day after transfer, I went there to be with him and see how well he was settled. I can't believe Jennifer is not aware of how inept that place is. After one day and 2 nights in that horrible place, I was able to make several phone calls and get him transferred to another facility. The facility he is in now says they never heard from Jennifer, although she told me they denied him when she checked with them first. I believe this woman has her own agenda, possibly getting monetary benefits from the lowest ranking facilities. She is not to be trusted. Seton would be much better if they replaced her with a caring individual.

Great staff! Brett is really great! Patient and easy to talk to! Nothing like my last physical…read moretherapist. My knee has been doing so much better and it's only been 1 month. The staff also keep the therapy area clean. I always see someone wiping down equipment and assuring things are in good order.

If you need Physical Therapy, look no further because Community PT Carmel is a great place to go…read more I have been to a lot of Physical Therapy practices over the years with my knees, shoulder, hip, and feet, as well as with my teens and mother-in-law. Of course the PTs are all competent and the facilities all have the equipment you need (wooden steps, bikes, tables, straps, etc.) but you have to find a PT with the personality that works with you and an environment that is comfortable. I have seen my share of mediocre experiences -- large chaotic rooms full of dozens of PTs & dozens of patients, or a room of PTs talking about their weekend more that focusing on their patients, or front desk personnel that give you a list of appts. only to find out later that each appt. is with a different PT (does NOT work well)! I or my relatives have been to PT at St. V., Methodist Sports Ctr., ATI, Body One, IU, Carmel Rehab & more. Community PT Carmel is my favorite for many reasons: it has a convenient location, easy parking, walk in building and it is right there (car to front desk = 1 min. max.), little wait, good & helpful front desk personnel, and just 3 PTs and therefore no more than 6 in the room so it is easy to focus and get attentive care. I have had sessions with two of their PTs for knee and feet issues: Amy Guillaume and Brett McDonald, and both are very good at what they do, as well as being just nice and pleasant people who communicate well and care. It is a good, calm, effective experience from the beginning to the end -- Community PT Carmel!

Seeing Dr. Badman for my shoulder. Highly recommend. He did a Reverse Total shoulder replacement…read more He is a very knowledgeable surgeon and I highly recommend. Office and all the staff are very friendly and efficient.

Fairly new facility. Easy to get to off 69 and 146th. Not many Patients in the waiting area bc of…read moreCovid. You get checked in at the door to make sure you're not showing symptoms. I saw Dr Camilleri, he was great. Answered all my questions. They do surgeries there, but I've thankfully not seen that part. There is a northwest radiology right next to it, I had an mri done there. Nice to be able to get in and out, stress free.