The amount of negative reviews here is bizarre…read more Dr. Young and his entire staff here are great. Always very friendly and warm to me. The reception staff can seem a bit salty, but they have an incredibly challenging job so cut them a bit of slack! If you are kind to them, they will treat you well. The wait time is never too long. Dr. Young, Leah, and the entire team always listen and treat me with dignity and compassion. I've certainly not been the easiest patient to deal with at times, but their care for me is first rate. I have honestly NEVER had an issue with anything there. Bravo.

10/09/25 - I've had an on & off again issue w/my left knee since last Nov 2024. I was in Bangkok &…read moregot a fabulous leg massage & was feeling great. When we left the massage parlor we had to get to the other side of a busy highway by going up the stairs, crossing an overhead walkway & down the stairs on the other side of the road. When I took the first step down my left knee popped & pain shot through my leg (so much for an awesome massage). Anyway my knee has been in an up and down cycle. Lately it has been bothering me & creating enough pain to want to go see an orthopedic doctor. I called up Illinois Bone & Joint Institute (IBJI) After talking to my nephew (who use to work for IBJI in Gurnee I called IBJI @ 9am. Amazing I had an appointment @ 10am. This IBJI is located @ 9000 Waukegan Road where ABT use to be located. I scheduled an appointment w/Dr Raab an orthopedic surgeon. Kelly his Nurse Practitioner came in and assessed the situation. They took me in to get an X-ray of my knee & brought me back to the exam room. After waiting for a while Dr Rabb came in examined my leg. After examining my leg he noticed swelling on the knee but and told me there was liquid on my knee joint. He then proceeded to extract the liquid & give me a shot of cortisone which greatly reduced the swelling & pain. I was told to get a knee compression sock which really helps to further stabilize my knee. Both Dr Raab & Kelly were very friendly & personable making the visit more enjoyable. The best part is Dr Raab didn't feel that I needed to have knee surgery yet.

They understaffed…read more They overbooked They crashed the entire office schedule Only to land me with a 90 minute delay that was zero necessity This could have been a video call. Terrible throughput terrible efficiency. The only saving grace this office has is the doctor it's self!!! Doc is fast and efficient and was very apologetic after getting hung up in a long surgical case. This offices scheduling waiting and room assignment system are rubbish. But the doctors keep it certifiable. 4/5 barely (1/5 if we add in the waiting room deductions)

I have been going to MAPS for over 3 years now. I have chronic pain and I'm chronically ill. I see…read morethem every month and I am always taken care of without feeling like they care about recent changes in my health and tests that I've taken. If I have problems with insurance they resolve any issues for they know my history and I am monitored to make sure if any changes need to be made they look into it. The office staff are friendly. professional and will get you through to the right person if you call with a problem. It's terrible ti live with chronic illness and pain and many times you feel like you are a victim of insensitive pharmacies that can make things difficult and make you feel hopeless. MAPS is there to take your care seriously.

The people here are top notch. Dr Cha and his staff are very intelligent,compassionate and patient…read moreindividuals.. I really needed that. Not only that he was able to find the source of my pain when I thought I was a hypochondriac but he put my mind to rest when he discovered what was wrong with me and causing me debilitating pain through my entire body. The staff politely explained the procedure and along the way toward my procedure had everyone explain to me what was going to occur.They spoke to me and allowed me to take my time in mental preparation . They are probably the kindest,gentleness and loveliest people I have probably had the pleasure of being helped by, if not the best at what they do. I strongly recommend them and I am highly nervous of the medical profession. I was given wonderful and delicate care. Thank you Dr. Cha ,his lovely nurse and everyone on his staff for helping me else for helping me.

Doctor Cha performed the Intracept procedure on my back 2 weeks ago. The recovery from the surgery…read morewas about 2 days. 4 days after the procedure I was able to determine my pain level was lower than prior to the procedure. It has now been 2 weeks and my pain level is about 50% of the level prior to the procedure. Dr Cha indicated I should see additional relief over the next 6 months. Given the severity level of back pain I had experienced for the past 30 years I am very pleased with the results so far. The Doctor and his team were very professional, answered all of my questions, and made me comfortable and confident prior to the procedure. I would not hesitate to recommend Dr Cha to anyone experiencing pain.

Exceptional in every way! Dr. Gordon replace my hip with the anterior procedure and every step of…read morethe way was outstanding. His entire staff and everyone i encountered at Lutheran General Hospital went above and beyond to genuinely care for me and show the upmost kindness. Dr. Gordon is one of the top 5 surgeons in the state of Illinois for anterior hip replacement and rightfully so. You just don't find this quality of care anymore, what a pleasant surprise!

I am writing this review on behalf of my husband who recently had his surgery Brilliant surgeon…read more Very thorough. Inspires complete trust. Delightful bedside manner. Total Hip replacement Friday December 2016. Best surgery experience ever.

My experience with the staff and Dr. E. was rather different than some of these negative reviews…read more I found them to be as helpful as possible in the process to relieve my pain. After many therapy sessions with several of the therapists my best results came in following their instructions and having Dr. E try a few different procedures to finally gain some relief. The road to recovery is a long one when dealing with therapy for any injury. You must have patients and follow instructions. After going through 4 different doctors and many test procedures at other facilities I gained the best results at PRI.

The Keep You In Pain "Institute"!…read more Dana called me after my terrible first appointment for feedback. The doctor took that feedback personally, and was standoff-ish with me during my next appointment where they asked me to come back. Shannon and the staff there are nice but they don't listen to you and certainly don't care about helping you. Avoid this place at all costs. They call themselves an "institute" but there's no thinking outside of the box. There's no learning here or an openness to do so. Nor is there any adaptation to patients' needs. In particular, younger patients. They mostly seem to "treat" elderly people. They're therapy is mostly the therapists watching you do exercises you could probably do at home. The small bit of hands-on stuff they did wasn't helpful. They will rope you in with false promises then suggest expensive out of pocket treatments like PRPs. They also like to call you incessantly if you don't answer right away instead of just leaving a brief message. If I didn't answer the first 3 times why keep calling and not simply leave a message?! In the end, I wasted a lot of time and money bothering with this place and suggest you not do the same. If you have rare or persistent chronic pain issues you're better off avoiding this place. I'd write more but Yelp doesn't allow you to type that much for reviews.

Dr Jimenez denied my California patient care. He isn't a spine surgeon, yet his opinion, based on…read morereading reports, stops my patient from getting care. You would think that if you had to make a decision about someone's surgery, you should talk to the patient, examine the patient, and look at the imaging. And unfortunately the patient will have to wait for surgery. And suffer with a spinal cord problem. I think if she gets worse, Jimenez should be responsible. Boycott this doctor. He is what is wrong with medicine

Morton Grove Exactly as all negative reviews say.  Barged in…read morefurious that we are talking about major injury so obviously don't need his opinion. I said I was talking to husband you weren't even here.  He said exactly why are you here if you have all the answers.  He left would come back if didn't talk.  Claims he doesn't have to answer questions, only he needs to know as he's best in world.  If we said one word to each other he shouted & left again saying he'll come back when we done talking as we must feel the husband has the answers. A childish  display everyone is treated to.  I told him off in front of group of interns that he was arrogant and if he knew what he was doing he would not be afraid to explain.  He continued pompous braying in loud voice & left again never came back.  This is why he's so far behind in appointments doing everything to fake his importance intimidating his paying customers.   He claimed nothing wrong with shoulder just needs sling at his age, refused to look at ER x-rays as useless, showing break.  Next day we cancelled appointment assistant made & were begged not to cancel as he would be sooo mad.  HA what an a**. Went to new North Shore Orthopedics division of IBJI.  Were told Dr so bad he was not invited to transfer to new place with rest.  Found arm broken at shoulder & bone slid up alongside into shoulder bones.  Husband in severe pain over a month, needed large plate.  Why has this fool not been suspended instead of ignored. Told his interns never to act like him no one else has ever done that.  They readily agreed. The famous tortured woman documentary told later how he wanted to remove both her arms & legs! Another specialist said no not at all.  So he removed her toes & part feet.  Had she seen another surgeon like ours, probably would have kept toes.  Why would he be allowed near her life threatening injuries.

Went to Global for an assessment after injuring both of my knees in a fall and dealing with some…read morepain for several weeks. The first thing I noted when I walked in is how clean and organized the facility is, and the friendliness of the staff at the front desk. Having never had physical therapy before, I was a little uncertain as to what to expect - but everyone I encountered made me feel welcome and put me at ease. The session itself was very thorough and the PT took time to explain everything he was doing, step-by-step and why, making sure I was comfortable and to answer any questions I had. I left feeling MUCH more confident in what I could to to expedite the healing process in both of my knees.

I failed to confirm appointment and the clinic canceled it with no notice. Do not go here if you…read morevalue your time. The office staff is neither kind nor considerate. Or, as they would say, "Sorry" and walk away.

I went to see Dr. Williams maybe 6 years ago, before I was even on Yelp. But with a surgeon, I…read moredon't really think the date is that important, so I am doing a bit of a "throwback" review here.! I injured both my wrists during a bad ski lesson. The problem wasn't just the silly exercise that we did all day long.I have over-flexible wrists. My wrists are like a gymnasts, but probably not quite as strong (haha). Anyway, even with their strength, gymnasts, who tend to have overflexible joints, tape their wrists so they don't get tendinitis, which is what happened to me. The tendinitis continued and got worse in cold weather. If caused a lot of weakness. I have small wrists and although they tried to swell, this is limited by my bones. Inside my wrists tissue moved, and my nerves changed position. My hands began to get numb. I had managed to acquire carpal tunnel syndrome. This problem pretty much cut my ski trips to one a year because I was in pain for two months afterward. So, I decided I really needed carpal tunnel surgery, if I was going to keep skiing. It would not fix everything, but I believed it would help me. I had gone to OT and asked for a recommendation for a surgeon. The OT gave me two names and I called Dr. Williams. I had both wrists done separately over the summer. The surgeries went extremely well, and were not that painful. I would say recovery time was pretty minimal. The scarring was also really very minimal. I can see the scar on one side better than the other, but neither is bad. Both are really flat and on the inside of my wrists. The only downside I can see to going to Dr. Williams is that you do have a rather long wait to see him after you arrive at his office. I would say it was about a hour or even a little longer each time I went for an office visit before I saw him. There was a sign in the office saying that they devote time to all the patients, so the wait may be significant. In this case, since he is a surgeon, and not a doctor I would see for years on end, I was OK with it because I felt confident he could help me. Now years later I am much improved. It did take a couple of years before the I saw a large improvement in overall my functioning. My wrists still get weak and occasionally they hurt, like a mild case of tendinitis. However, my hands are no longer numb and I don't get the painful pins and needles that I used to before the before the surgery. The pain doesn't last for months after a week of skiing although I do take anti-inflammatory medication as well. I am very happy I had Dr. Williams as my surgeon and would recommend him to anyone in need of hand/wrist surgery. Just remember to have something to keep you occupied in the waiting room and don't make any other appointments later in the day. :)

Big fan of Dr Craig Williams. Fixed my arm injured by air bag in 1999. Also diagnosed my Subclavian…read moreDVT in 2006. He is smart and nice and is worth waiting for.

Dr. Goldstein is an amazing physician. My fiancé was scheduled for double hip replacement surgery…read morein June. However, before surgery we found out he had an infection in his left hip. Dr. Goldstein was patient and very thorough. There were many complications due to my fiancé illness. But I can tell you today that he's walking without assistance of a cane, and without a limp, and he's able to return to work without any restrictions! Dr. Goldstein's assistant (Jessica) is the best. I've called her I don't know how many times during this ordeal and she always followed up with us. I just want to thank you both for your kindness, compassion and professionalism. We can enjoy life again!!!! Thank you again and God Bless you both. L Bailey for Kevin Hunter

Dr. Jeffrey Goldstein is an excellent, fantastic, orthopedic surgeon! He is the gold standard of…read morehip surgery. I had a hip replacement done previously by a different doctor that is no comparison to how my procedure went with Dr. Goldstein. The surgery went extremely smooth, minimal pain, expedient recovery and no horrific side effects. Not only does he have great bedside manner, he also is thougtful enough to have called me at home to follow up on my recovery after surgery. When was the last time a doctor called you at home??? I highly recommend Dr. Jeffrey Goldstein for his skillset and procedures when it comes to hip replacements. I'm very grateful to have been referred to him; it changed my life.