The entire team at OSA is great. My husband had Rotator Cuff surgery with Dr. Janda and my…read moredaughter recently had a cast put on her broken wrist by Dr. Barden. They were compassionate and empathetic and even though I needed a same day appointment on a Monday for her cast, they found a way to make room for us without making me feel like it was a big issue. I HIGHLY recommend this practice. We were in and out in 30 minutes and not once did we feel like they were squeezing us in. We did not have the same expereince at 3 other Orthopedists in the Canton area.

My recent stay at garden city hospital on 1 west, Nurse Mayhan was beyond compassionate, she was…read moreeverything ai would want a nurse to be. She made me feel better and understood my needs. The floor was quiet and clean. The PCT respectable and pleasant. I dont regret having stayed here these past few days. Sincerely Chellè wood

(1 Star) - Traumatizing Experience at Westland Community Center ER and Garden City Hospital…read more As someone living with multiple chronic illnesses--including rheumatoid arthritis, endometriosis, fibromyalgia, migraine disorder, and psychogenic non-epileptic seizures--I unfortunately have to visit the emergency room from time to time when my symptoms become unmanageable. I don't enjoy being there, and I certainly don't choose this life. After feeling extremely unwell for several days, my mom called the Westland Community Center Emergency Department ahead of time because I had previous negative experiences there. She was reassured that there was a compassionate physician who was experienced with patients who have complex medical conditions. Initially, things seemed promising. I was taken back quickly, had blood work done, and my labs came back normal. However, everything changed when the pelvic exam began. I have a history of sexual assault, and I am also a virgin. Without warning or any trauma-informed communication, the speculum was inserted in a way that was incredibly painful. I began crying immediately and repeatedly told the doctor and staff that I was in too much pain to continue. I begged them to stop and asked if they could give me something for the pain before trying again. Instead, I felt dismissed and was repeatedly told to stop moving and push my hips toward the edge of the bed. The exam continued despite my distress. I even noticed some bleeding afterward. It was one of the most traumatic medical experiences I've ever had. Although the tests came back negative, I was discharged still feeling extremely ill and lightheaded. While waiting outside for my mom to pull up, I sat on a curb because I genuinely felt like I was going to pass out. During that time, I felt that I was treated without compassion by security personnel and members of an EMS crew who told me I needed to move or police would be called. As someone who was visibly ill, I found that interaction deeply upsetting. Shortly afterward, I collapsed in a Burger King drive-thru. Thankfully, several kind bystanders helped me and called 911. The responding Westland EMS crew that transported me to Garden City Hospital treated me with kindness, professionalism, and respect, and I sincerely appreciate their compassion. Unfortunately, my experience at Garden City Hospital was disappointing. I felt that once staff reviewed my previous emergency department visit, assumptions were made about me rather than taking a fresh look at my condition. As someone with documented chronic pain disorders, I often feel like I'm viewed with suspicion instead of compassion. I felt as though I had to constantly advocate for myself before my pain was taken seriously. The physicians recommended admission for pain control, but I declined because of previous hospital admissions where, in my personal experience, my pain was not managed effectively. I also recently started a new job and was trying to avoid another hospitalization unless absolutely necessary. This experience left me feeling traumatized, unheard, and discouraged. Chronic pain patients deserve to be treated with dignity, compassion, and individualized care--not assumptions based on how often they seek emergency treatment. While I absolutely believe people struggling with addiction deserve compassionate medical care, I also believe patients living with severe chronic illnesses deserve the same level of empathy and respect. I will be filing formal complaints regarding my care because I believe my concerns should be reviewed. My hope is that no other patient--especially someone with a trauma history or complex chronic illnesses--has to go through an experience like this.

After many DRs and a pain clinic, steroid shots, Dr Patel was the first any only Dr thar saw my…read moreTUMOR on my spinal cord in my MRI. He sent me to a Neurosurgeon and I received surgery. He saved my life! I was even refused more care at the Pain Clinic. They acted like I was faking pain. Another Orthopedic Dr did NOT see my tumor on the MRI. I was at 9 plus pain, 24 hours a day. I was ready to end it all. Thank God for Dr. Patel!

I would again like to let the world know Dr Patel and,Brian fixed the pain I had in my back with…read moreand other fusion/lamidectomy. It has been 1 week since I had my surgery. His office set up home physical therapy and today I just had to let everyone know that you don't have e to suffer anymore or be scared of having surgery. The hospital he chose was top notch and the pre and post surgery care was the best. My name is Larry Choraszewski Thank you Dr Patel and Brian.

I saw Dr. Drouillard, DO September 17, 2025. I was sent to him from General Motors Workers…read moreCompensation Attorney Thomas Ruth from the Braun Kendrick Saginaw MI. General Motors Workers Compensation Claims Examiner Jennalee Smith also awaited for his notes. Dr. Drouillard, DO was a third-party Neutral????Once I stepped in the office saw his face! He spoke! I felt his Spirit! I knew he would write lies about my medical condition. Dr. Drouillard said I did not know the name of the doctor surgeon who was to perform my surgery. Of course! I told him the name of the doctor who was to perform my surgery. Then he said I did not know the name of the surgeon I went to and made an appointment to replace the first surgeon. I told him his name was hard to pronounce so I called him Dr. T. Linden Road Flint Mi. Dr. Drouillard wanted it to appear that some-thing was wrong with my memory. Wrong again! I have three Master Degrees, PhD, EdS, retire teacher 31 ys in education, 5 yrs in General Motors. I owns seven homes in the City of Flint. Dr. Drouillard said the results from RMI was a lie! As a matter of fact! Dr. Drouillard changed RMI Results to make it appear when I fell down while working in General Motors 1/23/25 he made it appear it was degeneration. Dr. Drouillard is the one who have Degeneration. He should retire! Dr. Drouillard told one lie after another. Attorney Thomas Ruth sent me the paper work! the results from Dr. Drouillard! He could have kept Page 7! Then had his para-legal re-type Pages 1-6. Not sure! Attorney Thomas Ruth! Diagnosed me saying I did not fall inside General Motors when My Manager Marc Armstrong was transporting me when I fell, Committee grabbed my right arm and pulled me up! Manager Marc Armstrong grabbed my left arm and pulled me up! Hundreds of Team Members inside General Motors saw me fall. Yes! They denied my Workers Compensation! Denied Unemployment! Then fired me while I was on a approved leave of absence. You can conclude the remainder of this case! Please run from this Doctor! Dr. Drouillard

My Uncle died the morning of my appointment for a workmans comp case that I was told to go to. My…read moreappointment was for 3:00 I called them at 10:00 told them what happened tried to get appointment changed and they said I would be a no show, so I drove 65 miles to my appointment mind was unclear the whole drive to get there abd fill out 30 minutes of paperwork to get called and the So called doctor spent 8 minutes checking me out for a workmans comp case I couldn't believe it he is so a Work mans comp doctor they have him in their payroll. 8 minutes for a doctor to examine me what a joke. He is a workmans comp cut off doctor. He said he was done And I said already and he said yes after 8 minutes of being in the same room as me, I was shocked but then I Looked up his reviews and they all said the same thing as me he is a workman comp cut off guy he should be ashamed of himself to render a life altering decision on someones life in a 8 minute exam is BULLSHIT he is a Joke of a Doctor it was a waste of my time and he shouldnt be practicing I thought the appointment would take at least a hour boy was I way wrong I never would of went in the circumstances if I knew it would be a 8 minute exam what a sorry excuse for a doctor I mean Quack I am so tired of being in pain and to have this joke of a doctor in a 8 minute exam decide my faith is ridiculous he didnt care about me or what I have been going through. Workmans comp doctor cut off all the way he will get his wrong doings some day hopefully soon.

I worked with Becca, Haley, Sally, Zeinab, and Jada at this location. The service I received was…read moreoutstanding. Everyone was incredibly professional and pleasant. They were able to guide me through exercises that fixed pain that had been with me for years. I cannot recommend the service here highly enough. For a long time I thought my pain would never go away, but I haven't experienced any significant pain in over a week for the first time since my injury. Everyone I worked with showed me some of the best treatment I have ever received. They listened well, showed genuine empathy, were extremely knowledgeable, and were fun to be around to boot. The staff here are actual angels.

Walk five to ten miles a day and for years have tried to power through some light to moderate knee…read morepain (no past sports injury). Turns out I have weak muscles elsewhere contributing to the knee pain. The staff taught me exercises to strengthen my hips and legs The result has been a reduction in the severity of knee pain. No longer am I googling a sports med doc while standing at a concert. The facility is clean and they have some awesome equipment. A cooling pressure cuff around the leg feels like a miracle after a workout. Overall, very thankful to the staff.