Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

My initial communication with the owner was very pleasant. I sent pictures and measurements . He…read morewas excited about working with me. He also texted me on the Time and date to confirmed, and he never showed up, never called as a follow up. So if I have to chase you down just to get an estimate I don't think this company was right for my needs.

From the owner: Remodify USA Home Improvements are dedicated, customer first remodelers! Let our expert…read morecraftsmanship in cabinetry redefine your kitchen and our white glove window and door installation services make your home glow!

max is a very professional representative. Very knowledgeable,curteous and helpful he was a…read morepleasure doing business with

very professional, knowledgeable, and right to the point about solutions, options, and pricing…read more this made collaborating with Pella even easier.

The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

Wouldn't recommend. The service felt rushed, communication was poor, and the garage door issue was…read morenever actually solved.

STAY AWAY FROM Bo Lacey Construction…read more How can a company think it's okay to do a downspout wrong? Now we have damage inside and we are being told to file a claim. A claim only works for a homeowner if the work is done correctly. Worse thing is that this happened when the snow and ice was so bad in January ('26) and it's now April. Bad, Bo Lacey, bad. Learn your insurance and trust your agent Bad reinstalled gutter leads to frozen water damages.

Not lying would be a good start! Had roof damage, I told them I need a repair. Charged me I think…read moreit was 600. Put a tarp on and left. I called to ask them when are they coming back. Then I was informed they only replace roofs.

Great customer service from start to finish! Everyone we worked with from Ryan in sales, to the…read moreinstallers; Pat and Donny, to Jason and Rory who did the post job follow-up, were exceptional. We love our new front entry door! The before and after photos speak for themselves! -Front Door Installation for John and Deb K. in Sharon Center, OH

I would like to thank Steven and his team Dom and David from Windows Depot. We had new windows and…read moredoors installed and they did a superb job. We are extremely happy with the quality of their product and the professionalism and friendliness they shared with us. I highly recommend it your looking to replace windows or doors checkout Window Depot first. You'll be glad you did.

Columbus did an excellent job.And he did it within 24 hours from when I called to request my…read morewindow to get fixxed

From the owner: Military Clean & Cut Glass & Door is a special company that stands out in the industry due to our…read moreunwavering commitment to customer satisfaction and quality workmanship. Our team of experts has extensive experience in the window and door repair and installation field, and we take great pride in providing our customers with outstanding service that exceeds their expectations. We understand that the safety and security of your home or business are of utmost importance, which is why we use only the highest-quality materials and adhere to the most stringent safety standards. We also take the time to carefully assess your needs and develop customized solutions that are tailored to your specific requirements. In addition to our expertise and commitment to quality, we also offer competitive pricing and flexible scheduling to ensure that our services are accessible to a wide range of customers. We are fully licensed and insured, so you can trust that you are in good hands when you choose Military Clean & Cut Glass & Door for your repair and installation needs. We believe that our dedication to exceptional service and quality workmanship sets us apart from the competition, and we are confident that you will be satisfied with the results of our work. Choose Military Clean & Cut Glass & Door for a truly exceptional window and door repair and installation experience.

Max was great. Explained everything and did great job. He was very polite and professional.read more

Mike and assistant were very courteous and worked very hard and did an excellent job. my husband…read morewas impressed with their knowledge and the explained everything they found.