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    ATI Physical Therapy

    3.3 (10 reviews)
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    Desert Orthopaedic Center - Nice and clean

    Desert Orthopaedic Center

    3.0(198 reviews)
    1.1 miEastside

    Amy is the office manager at this location. She helped me get my son his MRI. I was late to my…read moreappointment because I went to the Warm Springs location after I drove from out of town. When I arrived at the desert inn location, I was told I missed the appointment and would have to reschedule. Amy helped me get seen today. Amy was very understanding and helpful and I appreciate her so much. Thank you Amy!

    Just had the most strangest & negative experience at this Doctor visit to see Dr Steven Nishiyama?…read moreIt was pretty outrageous! I got there 1 hour earlier, cause their pre Check-in had a glitch, and could not enter in my information beforehand? So as I was still in Triage going over all my info, and as we're getting to the end, I briefly mention to this Monica, girl. That I was needing, Medically a Bilateral Total Knee replacement, (which is, both the knees done in the same Surgery). When this girl mentions, "Oh, he doesn't do that!" (Really brash, and matter of fact.) Sounding like some employee talking about a product at a Convenience store? (When this is patient in pain, in need of Surgery ASAP!) After I had profusely researched him, what he does: like what type of surgeries, and even which Hospitals he works with, and so on, etc.? So, as soon as she feels I'm disapointed, she gets up and brings in his surgical Medical Assistant..And she also repeats that he doesn't do it! (But, in a really degrading manner getting louder & louder.) They behaved towards me, like I was crazy, and like this procedure doesn't even exist! I was telling her that I had seen just yesterday on Google a verified review that he does do it? (But I couldn't find where I had saved it unfortunately for me)? Atleast to vindicate myself? I'm posting a screenshot of it on here for you'all to see... So, they wasted my time, when they knew I was bringing in X-Rays of my 2 knees, and everthing! That's fine.. if their 15 Doctors in their Center don't choose to do it, it doesn't mean that another Ortho Dr doesn't do this precedure in all of Las Vegas? But, why would there be a verified review on Google, then? The 1st girl entering all my stats, asked me, "So then, do you want to continue?" And I thought that was pretty Rude? So I said "yes". But, I did not even understand why she was even asking me that? So the 2 office workers are Vetting his potential patients that he would do Surgery on? That is so intrusive of them, in my opinion! And on top of that, they mentioned that the Dr doesn't even do Rehab either? I'm finding this all, so very strange... And not necessarily the facts they're telling me, as much as just the Rude way they were behaving, more than anything? I'm posting what appears on Google, so you can see why I ended up setting up an Appt. with him in the first place, or I wouldn't have wasted my time, then? Obviously, I left the office, very disapointed.. Beware of this Dr's office, the way that they behave is so Rude & unprofessional.. The correct, & most professional way is letting the Doctor tell me himself, that he prefers not to do this procedure! Period... Living in Las Vegas as long as I have, it's been my experience, that there are slim to none of these Ortho doctors that are kind and caring? No amount of apologies at this point, after the fact, can reverse how these 2 girls degraded me, in just a few minutes? And they didn't even show me out...back into the Seating area so that I could leave? If this Dr only knew what these 2 girls are doing? That's truly a terrible representation of this (supposedly) very good, and kind doctor, according to the Reviews!

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    Desert Orthopaedic Center - Check in and records

    Check in and records

    Desert Orthopaedic Center - Large waiting room

    Large waiting room

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    ATI Physical Therapy - physicaltherapy - Updated August 2026

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