I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

What an amazing team of professionals! We are in love with our new roof. Truly blown away by…read moreStephen's customer service and excellent communication. He documented every step of the process with pictures he sent to us in real time. We will be using them again for more projects in the future.

Absolutely incredible service! I discovered a new roof leak during a heavy downpour and called…read moretheir number at 4:00 AM on a Saturday. By 7:00 AM, a team was here and had the roof draped with a tarp. Project Manager, Steve, was amazing. He coordinated the inspection, solar panel removal/reinstallation, the emergency repair on the roof, and even the interior ceiling painting. It took exactly one phone call on my end, and it saved us all the stress. Steve coordinated the entire process seamlessly under a single contract. They advertise themselves as a premier local roofing contractor and painting company that truly offers full-service 24/7 care. What a fantastic company and a phenomenal team of employees. If I could give more than 5 stars for roofing services in Seattle, I would!

Valentine roofing was enthusiastic about doing my small project to replace the shingles on my…read moregarden shed. The estimator, office representative and onsite crew were all friendly and responsive. Price was very reasonable, and results are beautiful. I could not find any debris around when they were done. Before and after photos attached.

We called Valentine to fix a leak in our garage. Two thousand dollars later, they did not fix the…read moreleak. They replaced flashing around the chimney, (not the location of the leak), and we were told after they came back out that it was one of the vents over ther leak. Then they gave us a quote to replace ALL of the vent covers on the entire duplex. We needed the leak fixed only which is STILL leaking.

Like others who have written reviews here I got three bids this summer when I knew we needed to…read morereplace our roof. Rainier's bid was the most expensive by about $2,000. But despite the cost, I went with them because their proposal was clearly superior to the other companies'. It was detailed, with a clear explanation of all systems and materials recommended and transparent pricing information. It was also much easier to read and understand than the other bids. Our project was promptly scheduled. We had a desired window of time when we wanted it done and were accommodated. The actual install was about as painless as a major house improvement project can be. The team arrived on site on time, communicated proactively throughout the process, and left the property clean and tidy. The whole project only took 2.5 days. It started on a Monday and on Thursday I went through a comprehensive punch out process with the site manager. The new roof looks beautiful and my family has peace of mind going into the rainy season knowing that our roof is sound, and if we have any issues, Rainier will respond due to their strong craftsmanship and manufacturers warranties. I really couldn't have been happier with the process and outcome and highly recommend Rainier Roofing.

Dealt with the business owner, Jared, extremely standoffish and rude. After they "redid" my roof, I…read moreexperienced an extensive list of issues. Brought in an another company and the worker was shocked at the "amateur" work that had been done.......

I contacted several asbestos abatement companies and this was the only one to do an in-home…read moreestimate. It was also the only company to communicate the 10 day waiting period until they obtained an L&I permit to abate or mention the need to get a permit. Dealing with asbestos you can't be too careful. The team arrived early on the scheduled day, secured the area and removed every last tile in about 1/2 a day. They did a great job at a competitive price. Make sure you check L&I for violations because some of the other companies I considered had major documented health violations related to asbestos removal. This company did not.

We had a terrific experience with AEC, from estimate to completion. Work crew was very…read morecommunicative and extra respectful of our home. Work was done on schedule and very carefully, cleanup inside and outside the house each day was thorough. And Mike was extremely helpful with his onsite estimate. AEC was the only estimator we talked to who told us about the ZAI Trust, which processes claims for residential asbestos insulation removal and re-insulating costs if material tests positive for their product. That's a big deal. Would recommend AEC services without hesitation.

Highly recommend Emerald State Roofing LLC!…read more We had a suspected window leak and reached out to Emerald State Roofing LLC, and from start to finish the experience was outstanding. Jim and his team were extremely professional, knowledgeable, and thorough in their assessment. They showed up promptly, communicated clearly, and took the time to explain what they were seeing and what was (and wasn't) the issue. What really stood out was their honesty and customer service. Rather than pushing unnecessary repairs, Jim helped us determine that the issue was actually related to the window itself and recommended another trusted company for the repair. That referral -- 425 Water and Fire Repair -- was fantastic, and we were extremely happy with their work as well. It's rare to find a company that is this responsive, ethical, and genuinely focused on helping the customer. The timeliness, professionalism, and integrity of Emerald State Roofing truly set them apart. We wouldn't hesitate to use them again and highly recommend them to anyone needing an honest roofing assessment or repair.

Great pricing and service! Roof turned out amazing!!! Thank you Jim and Team for a great experience…read moreon my roofing project!