Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Excellent insight. Very patient. Explains things simply. Good experience. Would definitely return…read morefor service.

I would like to recommend Terrific.IT for your technological needs. I have a laptop with several…read moreissues that needed attention. He was very resourceful in recommending how I can temporarily alleviate some of my main concerns. I appreciate his honesty in letting me know what steps to take. Impressed that he did this as opposed to getting the services and having a hefty cost associated with it. David would be a good resource to fix your issues. He seems to be forthcoming in his business and it was much appreciated. I will use him in the future if I have any issues with my technology. He seems honest and fair and you may want to consult him before going through any unnecessary expenses.

IT is a scary term for most users, but David makes it easy, easy to understand not only the what…read morebut the why. His knowledge of technology is exemplary and I would feel comfortable recommending his services to anyone with the need for anything from just a little tech support on the phone (or over the net) to the design of an entire web presence. He's on my short list of people-who-know-stuff that I know I can call on at anytime. As a bonus, terrific.it is right in my own neighborhood, so this business meshes right into my "stay local whenever you can" mantra.

My husband spotted this place on our way driving to another computer shop, after going there and…read morebeing ignored we left and came here. I'm so glad I did! Harold the owner was incredibly friendly and professional. He diagnosed my laptop within five minutes. I had visited many places that wanted to charge me a 75$ diagnostic fee plus whatever the cost to fix. Harold took the time without fee to help me although he is by appointment only and I truly appreciate it he even looked up the part I needed which came out to be $10! Thank you Herald I highly recommend him for fast honest and affordable service!

Customer service over profit. Easily could've charged me for hardware cleaning on my build but…read moreinstead gave me the right material to clean it and gave great advice on how careful I should be.

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

Awesome repair smart phone repair shop on Magazine. I have been here a few times to get my phones…read morefried out batteries replaced. Every time they were able to fix my phone in less than an hour. With no problem and no hassle. I totally recommend this repair place and it's a great location. I was able to shop and grab a bite to eat while they worked on the phone. Highly recommend recommended again.

By the way, I did reach out to the New Orlean store first to explain the problematic analysis…read moremessages my phone indicates and request assistance. They claimed they never encounter this problem, and said they always install third party screens. Per what I later learned from the second store, the New Orleans store's feedback further proofs they purposely charge me a full price genuine iPhone screen, while fully aware they only have a cheaper third party screen in stock to use. Clearly, this is fraud.

I thought my phone was broken so I went to Wisp because they helped me years ago. The delightful…read morewoman at Wisp was able to get me back in business in minutes! Phone problems can be crippling to a business. Wisp is a lifesaver!

I've been taking my iPhones and an occasional laptop related thingie into Wisp for at least ten…read moreyears now. They ARE my go to for electronics repair/maintenance stuff.