Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

Tyler was able to come to my house on the same day to restore my headlamp covers. He kept me…read moreupdated on his arrival time, and was very professional and efficient. He did a great job clearing the cloudiness off of the lens covers. The price was reasonable. I love that he does mobile repairs of all types on a variety of makes/models. I will definitely be calling him for any future car repairs.

From the owner: We do anything from break jobs to engine swaps, Aftermarket parts and Many More!read more

This is the best repair shop that I have ever been to and I would definitely tell anyone with any…read moresort of car trouble to go to them. Not only did they find the problem but Mr. Ralph took a lot of time to find out the highest quality and still get a cheap price. They are super friendly and give you an excellent deal. If you were having any sort of car trouble you definitely need to go to them. I would give them a seven star review if I could.

I would like to give some major THANKS to Ralph at Ralph's Automotive for helping me out this…read moremorning with my battery issue. I showed up at his shop, unannounced and frustrated with the two other places I had stopped and asked him for help with my battery. Ralph took the time right then to do some research, make a couple of phone calls and get me sent on my way to O'Reilly's for a new battery without further frustration and headache.

My college daughter needed rear breakers and rotors on a 2012 Equinox. The price was ridiculous…read moreconsidering how easy they are to change. $599 was the price given and the guy said he would get me a $50 coupon. All said and done $670. The $50 coupon was overshadowed by a $54 fee charge! Rotors go in metal so company makes money leaving wire brake pads and some brake fluid. I was told they are business and prices are set. Ask for a total price because they don't give the total to you upfront. Very poor customer service. Manager was out the 3 times I called and never received a call back to discuss the $54 fee they put on to cross out my coupon.

Wasted my hard earned money on the $200 diagnostic and left with the same problem not fixed. I wish…read moreI had never gone there and threw $200 out the window. I took it to get the AC checked and they scammed me into that diagnostic and could not even fix the air. Will never go back!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I have been getting my cars serviced here for over 20 years. They are honest and will tell me what…read moreNEEDS to be fixed now and what can wait a couple of months. They have the best tire prices and will help you pick what works best for you, your driving style, and your budget. I also appreciate a ride home or to work while they work on my car.

Got new tires here and have had a rotate/balance done as well…read more Staff is friendly and quick to help you when you arrive. If they can get you in they will. They have a few chairs in the main area but it would be more ideal if you had a ride to leave from someone else or use their complimentary shuttle service. Prices are reasonable and the service is usually quick. So reviewing from the tires-only standpoint I would recommend. If I ever get service done to anything else I will update the review.

I'm confused how this business has a good rating I have had 2 interactions with them and both…read morewere negative. my son had his 1998 civic towed up there in hopes of replacing or rebuilding his engine. after a few days we go up there to see what was up. they informed us that they don't do bottom end engine work. why do you have the word specialist in your title if you can't rebuild that motor? they also informed us that they cannot find a replacement engine for the car. it's kinda funny that the shade tree mechanic was able to locate a motor fir the car in a couple days. the guy in the office recommended a couple places for my son to look for his own engine. I'm confused as to why these "specialists" couldn't look at the places they are telling him about. we don't work on cars. if we are trying to pay you to put a motor in I don't think it's unreasonable at all to expect you, the business to find a dam motor. they didn't want to work on his car. they were trying to talk him into scrapping the civic and getting another car because the labor alone was going to be so high. o yesterday they had his car towed they called him a couple times and he missed the calls mostly due to the fact that he works third shift. when I callled to give the so called manager Nick a piece of my mind he starts with all this"we are a business and we contacted him several times and told him what was up". I asked why they didn't call me. We have the same name, they have my number because I got an alternator installed the month before that they got right in the second try. isnt it amazing how the tow company didn't have any trouble ag all getting ahold of him. they got him in the first try! in my interactions they only care about their convenience and not much about the customers. we came up there together in the car they fixed for me on the second try and didn't identify us as father and son and that would have been the perfect time to tell him they are too lazy to find him an engine and if he can't find one by 30 days they are going to tow his car. if yiu are having car trouble save yourself the hassle and take your car towed Lerch's. they gave great prices and are well worth the wait. I wouldn't let these people work on a go cart after these 2 interactions.

These guys are really great. We used them when they were in Karns a couple of years ago. He worked…read moreon our 2012 Hyundai Elantra Touring when it was having a noise from the passenger side of the motor (Belt drive area). Initially he thought it was the alternator making the noise and replaced it. Once replaced the noise was still happening, and he found out that it was the water pump. He called immediately and let us know that it wasn't the alternator (didn't charge for anything to do with it), and that the water pump wouldn't be available until the following day. Very honest and up front. Although he is in halls now , I wouldn't hesitate to use his services again.

Great facility. Fixes what's necessary. Does not overcharge. I am very happy with the results.read more

I would never take your car here for anything other then a basic oil change. They are terrible! I…read morewent in multiple times with an oil leak, the first time they said they thought it was two front seals to the transmission and changed it for $200. Then it was still leaking so they told me it was the rear seal and charged me $500 to replace that. Then it was still leaking, I took to a place that knew what they were doing and 10 min later told me it was my torque converter. Now I'm out $700 and can't afford to fix the actual problem. Do not go here unless you want headaches.

Quoted $250 for a thermostat change. Without even letting…read moreus know the price difference, it was $540 to pick up! For a thermostat! Said the bolts were stripped but I took video before and after. Only 1 bolt on the front side was potentially stripped. It should not have been a big issue for a shop, especially double the price. Use caution going here. If price dont matter, then they will love you. ​

They got me in and out pretty quick for an Alignment this morning. Unfortunately, they don't have…read morepublic WiFi so I couldn't work while waiting. They do have a cooler in their waiting room with bottles of water for customers (Free).