Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that needed some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend! read more

Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from my hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys. read more

T & J's Auto Repair - Auto Repair Near Me - Sevierville, Tennessee

Just moved to the area and needed 2 strut assemblies on our Toyota Corolla . They got me in the next morning and did a great job . Prices are pretty much in line where I expected. I will definitely be going there for any car repair needs read more

They were great to deal with. Fixed the problem quickly and fairly. Great communication. Highly recommend

We were on vacation when we began hearing a noise in our steering, checking google we found T&J's who we called and they said to drop the vehicle off and they would look at it. Trying to figure out how to get it there and drop it off decided to download the Uber app (we're old )dropped off the car got a ride back to Gatlinburg. After a short time they called and said one of my front struts were bad, I told them to replace both front struts, couple hrs. later it was done, they did a great job at a fair price. Thanks to T&Js and Uber we felt safe on our long drive home the next day! Highly recommend! read more

I originally gave T & J's Auto Repair an one star review because they did not promptly respond to a question about service. It is easy to see how a busy business could be tardy with a response especially when they cannot accommodate a customer. They have since contacted me with all the information I needed. Consequently, it they were able to fit my vehicle in their service bay, I would be delighted to have them perform the service. The bottom line is simply this: don't use my original rating in deciding to use this business. I'd give them a chance and recommend readers do as well. read more

Absolutely great service. Our car started having some issues as we were approaching Sevierville during a road trip. We brought it in the have it looked at first thing in the morning and they diagnosed the problem and fixed it within the hour. It was a pleasure talking with Jim. If we lived anywhere near Sevierville they would get all of our business. read more

We took a trip to Gatlinburg, our car was having troubles. We saw to check out this place from google reviews. I am so glad we did stop here. Good value, he did not try to rip us off! Jim is an honest man. And can get the job done. read more

Me being in Texas and a broken car in TN they were very helpful. They sent a wrecker to pick car up and DX the problem the next day. What a great job!!! read more

Big shout out to T&J's. We were visiting from Virginia. I started smelling something burning from my engine. Since we had a long drive home, I looked around to see if someone can look to see if it was a serious issue. T&J's was able to see me the next morning, cleared the vehicle and we made it Virginia safely. Appreciate the promptness and honesty from this shop. Highly recommend. read more

My wife and I were in the Smokey's when are car broke down. We were In from Missouri and had our car towed here for repair. They did an excellent job at a reasonable price and also got us in and out in a timely manner. I would recommend them to anyone! read more

These guys are the best especially Jim Honest affordable and to-the-point these guys get the job done read more

We are traveling from WI to TN and just south of Indianapolis our car began to make noise from the rear driver side tire area. After arriving in Sevierville TN we decided we needed it looked at. But where did you go and who can you trust? I searched online and saw T&Js I read the reviews and sent him a message Sunday afternoon. We rec'd a message back in 5 hours and he got us in Monday afternoon and diagnosed and fixed our vehicle by Monday at 5:00. Jim is a very honest and trustworthy man, he was a pleasure to work with and very timely. I highly recommend T&Js for travelers and local folks. read more

You can't find a better place to buy tires and a nicer couple to do business with. We have always been treated fairly and never felt like we were over charged. There has been a time or two where we paid more than the invoice because we didn't feel they charged enough. read more

So I took my fiancee's Nissan Pathfinder to this place with a leak in the air conditioning. Told them about the problem before I ever dropped off the vehicle. Not only was the shorter guy who runs it a complete douchebag, but they not only charged me three times what I paid to have the AC charged, but they didn't even fix the issue. Complete waste of time and money. Avoid this place at all costs. read more

Car broke down while on vacation here. Thought it was the fuel pump, and they could get me in right away. Quote me over $600 to install a new one, and it would take two days (basically the rest of our vacation!). Later that same day told me he could get the part faster, so next morning it would be done. Called me by 9:30 am and said it wasn't the fuel pump, but just the fuel pump module, and the total cost was only $170!!!! I appreciate an honest business man who didn't stick it to an "out of towner" on vacation. I would highly recommend them! read more

The check engine light came on while we were on vacation. I called and he was able to fit us in that day. He was able to fix us in a couple of hours. He was very reasonable and honest. This is a 5 star company. I would definitely recommend!! read more

We were visiting the area from Chicago when our car suddenly had engine problems. Check engine light started blinking and engine was misfiring. Being out of state who do we turn too? Happened to find T and J"s and the reviews sounded good, but you never know. We dropped the car off and took a extremely overpriced taxi to Dollywood. Within an hour or so we got a call, problem was diagnosed and repairs would be $300.00 and car would be ready in a few hours.I talked to a mechanic friend back home and he said "that's a good price" As promised car was ready and we were good to go. Thanks T and J"s for quick and fair service. Definitely recommend. read more

Our Subaru Outback overheated on the way north through Sevierville. We were able to get it over to T & J's first thing in the morning the next day. Jim found a hole in the radiator. Long story short, 3 hours later we had a new radiator and were back on the road. Outstanding service, very reasonable price. Jim also told us about a great library a few blocks away where we spent our time until the car was fixed. Should be a 6+ star rating. read more

We were here on long weekend from Michigan. Our truck starting having problems and we called T and J's after finding the business on line. My husband was able to do some repairs but we drove to the shop when the problem was not corrected. Jim came right out to our truck and quickly diagnosed and fixed the issue. He was so kind to help us and assured us that the truck was safe to make the long drive home. I would recommend his shop to anyone in need. Thank you Jim! read more

Honest Joe's (actually Jim!) We had car trouble while vacationing in Gatlinburg. Oil light & "stop engine" warning at Newfound Gap. I called T & J's. They saw us the next morning. Jim recommended a good spot for breakfast while they ran diagnostics, & had us on our way within an hour. It was a sensor malfunction. VERY reasonable fee! They could have easily taken advantage of us. Highly recommend!!! read more

I came from here from Florida on vacation and my car developed a oil leak and they were very great about getting us in and out of there fixing it for a cheap price to get us ready for the ride home . Very nice place to go to . read more

Had a check engine light on, asked Jim if he could check it. Right away he went out to the lot and cleared it. Diagnosis was "random misfire" he recomended a fuel additive at Walmart. No charge. I'm going back tomorow for an oil change. Went back today for an oil and filter change, wow what fast service, curteious and reasonable. Wish we lived closer I would definently come back for all my car repairs. We are so used to getting screwed over when away from home by "national companies" when service is needed. Thanks Yelp and thanks T & J's. read more

The brakes and rotors on our truck were shot. We were there on vacation and about 7 hours from home. We called them and they squeezed us in right away. Great service and our total bill was very reasonable. They did a great job! I would highly recommend them! read more

While in Gatlinburg a couple of weeks ago I noticed a problem with my car. I called this place and they told me to come right on in. It was about 9 o'clock on a Friday morning. They did a great job fixing my car and I feel they did it at a fair price. I really appreciate not being taken advantage of while I was on vacation. I highly recommend this place if you need any kind of work done on your car. If I'm in that area again and need a repair I will definitely call this place. read more

quick and fair priced. delivered as promised in the time promised. i would recommend

Excellent service is an understatement! 20 miles from our cabin in Sevierville, we noticed a bad sound in our brakes. Metal on metal! We limped the car up the mountain and immediately searched online for a mechanic. Called T&J's first thing in the morning and luckily they were able to work us in. We were able to get a rental from Enterprise for the day and the next morning our car was fixed. Drove it all over Gatlinburg and Pigeon Forge for the next 3 days and then almost 600 miles home with no issues. Price was very reasonable, especially for an emergency fix. I recommend these guys with the highest regard! read more

They'll take you for all you got and still not fix the problem. Just shady tree mechanics. Don't believe the good ratings unfortunately I did! read more

In town on vacation. My rear brakes went while enjoying the Smoky's. They had my fixed up in no time and back on the road. I was planning on just having new pads installed until I got home, but the price was fair and so I took care of new rotors as well. read more

Me and my family were visiting Pigeon Forge in August when we heard a loud noise in our van. I didn't know anyone in town to check it out, so I searched Yelp and found T & J's automotive. I gave them a call on Tuesday late afternoon and they looked at it and knew what was wrong right away (broken fan motor blade, and it punctured the radiator also). They ordered the parts, had them in the next morning and my car was ready by 11:00 AM. I really appreciate the honesty and the good work, and I would recommend them to anybody in need of great automotive service in the area. read more

Similar story to other reviewers--we were on vacation in the Smokies from Ohio and thought we had a wheel bearing going bad. Called them late Thursday afternoon and they told me to drop the car off Friday morning at 8:30. By 11:30 they had my car fixed, and the price was about half what I had prepared myself for. Quick courteous service and a reasonable cost. Very good experience and I can highly recommend this shop! read more

It's a real small shop but don't be scared. It's run by two guys and they are great!! Can to Gatlinburg for vacation and found out my rear axle seal on my Wrangler had gone bad on the trip down. Went to another shop that checked it out and couldn't do it do to the bearing being a press fit. They immediately called T and Js for me and they fit me right in! Me being from Illinois figured it was going to cost a lot more do to much higher shop time where I'm from. It cost half of what I figured so I asked if he could do both sides and he said "not a problem." I payed for the service and I bought them both lunch. Great guys, if you need an amazing repair shop in general check them out. Couldn't be happier! read more

I recently moved to the area. In my search for a professional, knowledgable, efficient, honest, auto repair shop I found T&J's. I am so thankful! Absolutely everything you could ever want in service for your vehicle! Jim was very helpful, straight forward, and easy going! T&J's is my go-to auto repair shop. Very affordable and trustworthy. I highly recommend T&J's for your auto repair needs! Thank you Jim for your speedy response and great service! read more

My wife and I recently had car troubles while on vacation in June 2019 and had T&J's check out our Kia Sedona. The owner was extremely kind to my wife and went out of his way to suggest another business that might do transmission work when we thought that could be the issue. It turned out it was not needed as the diagnostic turned out fine. The diagnostic price was very reasonable, and we were very pleased with the service offered! read more

Fantastic service and quality work at reasonable prices. Saved our vacation! Thank you so much.

Some of the best customer service I have seen. Was here on vacation and engine light came on- decided to bring my car here due to high Yelp reviews and wasn't let down! They kept me informed with the entire process as I dropped my car off- ended up needing new timing chain and was leaving the morning after they were able to get one. Everyone at this establishment went above and beyond to make sure that I was back on the road in time. I travel for a living and this is seriously some of THE BEST service I've had. If you're in the area and need service, I would highly recommend you stop by this shop. read more

While on vacation in Sevierville, my car's alternator needed to be replaced. Of course I was concerned about finding as reputable mechanic before driving 10 hours back home. I tried to get an appointment at the dealership, but they were too busy to even look at the car. I was instantly reassured when I called T&J's - they could repair my car the same day. What a huge relief! Within 90 minutes the alternator had been replaced. Both mechanics were very courteous & respectful, not to mention helpful & efficient. I would highly recommend this shop. read more

On vacation in the mountains and I start to smell my breaks burning - uh oh. But really, no problem. I called up T&J's and they got me in the same day, replaced my front pads and rotors in a couple of hours while we went to the store to stock up. The price was very reasonable and the breaks are working as good as new. Big thanks to the crew at T & J's! Highly recommended. read more

Had a headlight fail while we were on a weeklong camping trip to the Great Smoky Mountains National Park. Knowing it's easy to get gouged in the area when you really need something we were hesitant to even get it fixed. Not wanting to forgo early morning or evening driving, we checked Yelp and saw T & J with a five star rating. We called Tony and he said if we came over he could help us out for a reasonable price. A 30 minute drive over but worth it. Tony got the part and fixed it in around 30 minutes and the price was actually a little cheaper than my mechanic at home. Tony's a man of his word. We highly recommend him. read more

I had a leak/issue that was causing the engine to lose compression on Grandma's Buick. They fixed it fast and for less than I expected - 65 bucks. You know how it's just evident when somebody has integrity? They do. I am thankful for T&J's. read more