Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

Great team. Helpful throughout the buying process and the service is excellent. They are responsive…read moreand accommodating. A very good experience!

Dropped my 2021 G80 Prestige off for service... due to a recurring, check engine light appearing!…read more(this is a whole other story... new car, $80,000! check engine light keeps coming on....Total nightmare! ) was told that it would be a few days before it was looked at and fixed... Lo and behold I tracked my vehicle in the evening only to find out that the service manager had taken my vehicle off of the premises... Drove it almost 40 miles to his home! Parked my car in his garage... like it was his....And kept my car at his home, overnight! All without my permission... !!!! He literally took my car for a night! Quite possibly longer because I didn't check the previous nights... Like, who does this?

You're always treated like a friend. They are very professional and just a nice place to go even if…read moreyou're spending money you may not want to be spending, ha.

Who likes to shop for cars??? I do! Finding the right salesman is the key to enjoying the car…read moreshopping experience. I made an immediate connection with Carlos Dubon and he treated me right and I feel like I made a new friend! Carlos is a knowledgeable guy, no pressure salesman. I would recommend that you make an appointment with him when you are ready to make a purchase! I shopped around at other dealerships before I bought my new Crosstrek Wilderness and I am certain that I got the best deal in town and was treated with respect and kindness. No, I am not his mama or his aunt but if I was, I would be oh, so proud of him!

Been going to this dealership for 12 years. They have always saved me money and treated me well.read more

Car Buying Experience - Please Read Before Signing…read more I purchased a 2026 Toyota Highlander Hybrid from Marietta Toyota. During finance, I was told add-on products were optional and could be canceled within 30 days for a full refund, so I proceeded based on that understanding. After purchase, I was able to cancel some add-ons, but a $2,800 windshield warranty was later denied for cancellation and stated to be non-cancelable under the contract. This was not clearly explained during signing. I escalated the issue through Toyota corporate but did not receive direct resolution from dealership management despite multiple follow-ups. Advice to other buyers: Carefully confirm in writing whether any add-ons are fully cancelable before signing, and do not rely only on verbal explanations in the finance office.

Above and Beyond are the words that I will choose for this specific location. This location was…read moreabsolutely amazing and my visit was a re-do from another location where the service wasn't so great. My service agent was amazing, she listened to all of my service issues, noted them and provided me with an eta on diagnosis. My agent (DeJ C.)followed up with me with the findings and recommendations and was just amazing! I believe my mechanic was (Faus-my apologies if I am mispronouncing names), but I felt confident in the service that I received at this location and will revisit in the future for my service needs. At the end of it all, my visit was less than 2 hours and I walked away a satisfied customer. Thank you for restoring my trust in Carmax.

I had an extremely frustrating and disappointing experience with CarMax. I purchased a 2019 Ford…read moreEcoSport from them, and it has been nothing but problems ever since. Shortly after the purchase, the check engine light came on, along with serious issues related to the oil pump. These are not minor concerns--this is a major safety issue that could lead to engine failure. Despite bringing this to their attention multiple times, I've been given the runaround instead of real solutions. What's even worse is that while my car is still not properly fixed, CarMax Auto Finance continues to harass me with constant calls and messages about payments. How am I expected to confidently pay for a vehicle that is unreliable and unsafe? Customer service has been completely unhelpful. There is no accountability, no urgency, and no concern for the customer's safety or satisfaction. It feels like once they make the sale, they no longer care about what happens to you. I trusted CarMax to provide a reliable vehicle and a smooth buying experience, but instead I've been left stressed, inconvenienced, and stuck with a defective car. I would not recommend CarMax to anyone. Save yourself the headache and go somewhere that actually stands behind their vehicles and treats customers with respect.

Very honest, trustworthy and has great deals. This is the guy you want to go to, to buy ur car.read more

From the owner: We pride ourselves at being able to get our customer into the car that they want, and more…read moreimportantly, at they price they are looking for.

Bought a car for them for $1500 made a payment then I ended up going to jail in my car to get…read morestolen I was trying to wait for my car to come to the Mill but they had to wait through the fraud stuff to go through so it took more than the 7 to 14 days he ended up repo in my car and refused for me to let me pay my payment that I was behind on told me I had to buy a new car on his lot would not recommend this place to no one guys rude and I will be taking him to court

Don't ever buy a car from these ppl. They sold me a car and 10 days later it won't go in drive or…read morereverse. I gave them a call back and they damn near cussed me out and wouldn't let me talk. I will never refer anybody or suggest anybody buy from these ppl. Nothing but scam artists.

Each time I go to the Hyundai Kennesaw I'm assigned a service manager for my maintenance…read moreappointment. They take care of any concerns, oil change, & tire rotation. They are courteous and answer any questions. The only issue I had was getting my Blue Link to operate. After 5 months it was finally resolved and works like a charm now. Nothing like getting in a warm car!

If you buy a vehicle from here they charge a 1100.00 service fee? lol. Why not just call it we need…read moreto make more money fee? They aren't making enough money on the car price? Enjoy