I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

Great team. Helpful throughout the buying process and the service is excellent. They are responsive…read moreand accommodating. A very good experience!

Dropped my 2021 G80 Prestige off for service... due to a recurring, check engine light appearing!…read more(this is a whole other story... new car, $80,000! check engine light keeps coming on....Total nightmare! ) was told that it would be a few days before it was looked at and fixed... Lo and behold I tracked my vehicle in the evening only to find out that the service manager had taken my vehicle off of the premises... Drove it almost 40 miles to his home! Parked my car in his garage... like it was his....And kept my car at his home, overnight! All without my permission... !!!! He literally took my car for a night! Quite possibly longer because I didn't check the previous nights... Like, who does this?

I brought my 2024 Outback in for a maintenance appointment on August 3, 2026. From the time I…read morearrived until the service was complete, my visit was most pleasant. I am a widow who is used to her husband handling all matters related to the car. Savannah, my service advisor listened to all my concerns and answered all she could. She addressed the remainder of my concerns with the appropriate department. I had food stains on the fabric on my front passenger seat from my Grandbabies. I asked what to use to clean the seat. I was pleasantly surprised by the awesome job Carlos in the Detail Department had done to clean the seat to look like new, for no charge. I also had a problem where my tag on the front bumper was getting bent. Matthew No. 2 of the Parts Department placed a frame around my tag that will keep it from getting bent. I cannot say enough for these young people going above and beyond to make me happy. I love my Subaru and the Kennesaw Subaru. Thank you for making my checkup so pleasant. Kudos to Kennesaw Subaru Lynne S. Blackstock

I took my car in for a routine transmission fluid flush and refill. When I left, my car started…read moreshaking violently on the highway. I took it back to the dealership, where the service manager Tony Jarrell coincidentally told me it was the rotors and not anything they did that was causing the shaking. I then took it to Classic Subaru of Atlanta where they found I had a bent front wheel. so I'm sure Tony forgot to mention they had hit a pothole on the text drive that was so forceful it bent my wheel. Never ever take your car here unless you want new, unexplained issues.

My wife and I purchased a new 2026 Toyota Crown Signia Limited hybrid SUV and Finance & Insurance…read more("F&I") products from Marietta Toyota on July 4, 2026. Overall, I rate the car buying experience with Marietta Toyota good, not great. If you're interested in how our experience went, keep reading. This review is divided into 3 parts over 2 separate visits. *** VISIT 1 OF 2 ON JULY 3, 2026 *** Duration: Less than 2 hours Part 1 of 3: Test Drive with Sales Consultant Brianna "Bri" Walters We called and made an appointment to test drive a new 2026 Toyota Highlander Hybrid. The on-site call center associate, Rachel Eve, said they would try to find one for us to test drive. She was nice. When we showed up in person for our appointment, there was none for us to look at. We did look at a used 2023 Highlander and a new 2026 Grand Highlander, and decided they weren't for us. Marietta Toyota just happened to get a 2026 Crown Signia Limited in, so we test drove that instead. My wife liked it. Our sales consultant Bri was great throughout the entire process. She's been at Marietta Toyota for about 2.5 years. She was really nice, very professional, and not pushy. *** VISIT 2 OF 2 ON JULY 4, 2026 *** Duration: About 3.5 hours Part 2 of 3: Trade-in and Price Negotiation with Sales Manager Tyler Elliott We brought my wife's 2010 Toyota Corolla LE in for trade-in valuation and to get a final price from sales manager Tyler. Tyler is new to Marietta Toyota. He joined about three weeks ago and is from Alabama. Tyler had a more traditional, high-pressure sales approach. We get it - that's just how sales works. This was where the process was not transparent to us, the customers. It's a black box. Here's how the numbers broke down: * Sticker price: ~$57,500 (includes ~$2,000 in Marietta Toyota dealer add-ons) * Discount: ~$1,200 (2.1% off) - only available by financing through Toyota at 6.34% APR * Trade-in (2010 Corolla LE): started at $1,000, Tyler upped it to $1,500 * Net price after trade-in: ~$54,800 * Tax, tag, title, and other fees: ~$5,200 In order to receive a "discount," you can't be an all-cash buyer. One way dealerships make money is by getting customers to finance. You can make a minimum of three monthly payments and then pay off the car in full after that to get your "discount" and avoid paying extra interest. There was less wiggle room to negotiate on a Crown Signia because it's a rare vehicle compared to something like a Camry or RAV4. Part 3 of 3: Finance & Insurance with Finance Manager Christie Kerdahi Just when we thought we were done, we had to go into business manager Christie's office to discuss F&I products. She pitched us on three different contracts: a mechanical failure service contract, a prepaid maintenance plan, and a vehicle protection plan for the tires and wheels. These totaled almost $10,000. We had to decide on those contracts right then and there in her office. By that point, we were mentally worn out, felt backed into a corner, and just wanted to be done and out the door. We accepted because she said we could cancel any contract at any time and receive a prorated amount back. We are highly considering canceling. You could argue that a brand as reliable as Toyota doesn't need all this stuff. To be clear, this isn't a knock on Christie specifically - she was professional and just doing her job. This part was tough because of how the F&I process works industry-wide. The contract terms (e.g., time period/mileage, what's included/excluded) are structured in the dealership's favor. Again, they have to make money. The way the numbers are presented - every step of the way, not just F&I - along with F&I being the last step before you walk out with a new car, is part of a larger, deliberate sales strategy. *** ENDING NOTES *** Dealership sales and finance managers do these kinds of things all day, every day. A lot of customers only go through this a handful of times in their lives. So dealerships obviously have the advantage over the customers here. They get you right where they want you. While we weren't super prepared going in, we felt prepared enough - yet we were still blindsided and put on the spot multiple times throughout the process. It's easy to get hung up on technicalities and details, but they do matter. There was a lot of paperwork and not enough time to review everything thoroughly - similar to a home closing, where everything moves fast right at the end and you're signing before you've had a real chance to read it all. We happened to go on slow afternoons, so we were seen almost immediately by everyone. We were in and out about as fast as one could hope, so that was nice. We didn't want to spend a lot of time shopping around and haggling, so there was value to us in getting something we wanted fast. We're very happy with the car. We were lucky it had just rolled off the truck the day we test drove it. We like Bri and would work with her again.

Car Buying Experience - Please Read Before Signing…read more I purchased a 2026 Toyota Highlander Hybrid from Marietta Toyota. During finance, I was told add-on products were optional and could be canceled within 30 days for a full refund, so I proceeded based on that understanding. After purchase, I was able to cancel some add-ons, but a $2,800 windshield warranty was later denied for cancellation and stated to be non-cancelable under the contract. This was not clearly explained during signing. I escalated the issue through Toyota corporate but did not receive direct resolution from dealership management despite multiple follow-ups. Advice to other buyers: Carefully confirm in writing whether any add-ons are fully cancelable before signing, and do not rely only on verbal explanations in the finance office.

Above and Beyond are the words that I will choose for this specific location. This location was…read moreabsolutely amazing and my visit was a re-do from another location where the service wasn't so great. My service agent was amazing, she listened to all of my service issues, noted them and provided me with an eta on diagnosis. My agent (DeJ C.)followed up with me with the findings and recommendations and was just amazing! I believe my mechanic was (Faus-my apologies if I am mispronouncing names), but I felt confident in the service that I received at this location and will revisit in the future for my service needs. At the end of it all, my visit was less than 2 hours and I walked away a satisfied customer. Thank you for restoring my trust in Carmax.

I purchased a vehicle from this location in May 2025 and within the first week I had an issue with…read morethe vehicle overheating. Service did not have any appointments within weeks, and I had to take it to the dealership for repairs. Then just a few months later, the transmission completely failed and the catalytic converter needs replacing among other repairs. The repair estimate is over $26,000, which is more than the car's value. I contacted the service department, and the only "help" offered was to look at the car free of charge. No assistance, no accountability, no solution. I bought from CarMax because I believed in their reputation for quality and transparency. A transmission failure this soon after purchase clearly indicates that the car was not in roadworthy condition at the time of sale. I still have all documentation, including repair estimates, and I am now pursuing legal action under Georgia's Fair Business Practices Act for selling a defective vehicle and failing to resolve the issue in good faith. I am asking corporate CarMax to review this case immediately and contact me to make this right. This has been a deeply frustrating and costly experience, and I would not recommend purchasing a vehicle here until they take responsibility for situations like mine.

If I could rate this dealership 0 stars, I would…read more My husband and I were back and forth with them for 5 consecutive days on a vehicle we had our hearts set on. They knew we lived almost an hour away from them, yet continued to jerk us around for almost a week. Every single day, they would call us in saying that everything is ready, then when it comes time to sign, they somehow forget something. The salesman was extremely condescending to my husband as well. He spoke to my husband as if he was born yesterday. It was a used car, so we asked them to give us new tires and do an oil change, to which they ensured us that they would. They proceeded to give us four used tires with almost little tread left and did not do an oil change. The alignment was off as well. We have a daughter, and we cannot risk driving in a car that isn't 100% safe. My husband and I have now had to spend over $1,100 to get everything they promised us that they would do/fix. We called them to tell them what happened and asked if they would ACTUALLY work on the car that they sold us, and they said that since we already drove off their lot, they won't work on it. Piss poor customer service. So, yeah... I would give them 0 stars and NOT recommend them to anybody EVER. This dealership is full of scam artists and liars. I'm baffled at how they take advantage of their customers so easily and with no conscience or remorse, treat and talk to customers the way they do... and get away with it. I will be reporting them.

Process went smoothly; test drive, in and out, left with car…read more Car had no mechanical problems, happy with it

Bought a car for them for $1500 made a payment then I ended up going to jail in my car to get…read morestolen I was trying to wait for my car to come to the Mill but they had to wait through the fraud stuff to go through so it took more than the 7 to 14 days he ended up repo in my car and refused for me to let me pay my payment that I was behind on told me I had to buy a new car on his lot would not recommend this place to no one guys rude and I will be taking him to court

Don't ever buy a car from these ppl. They sold me a car and 10 days later it won't go in drive or…read morereverse. I gave them a call back and they damn near cussed me out and wouldn't let me talk. I will never refer anybody or suggest anybody buy from these ppl. Nothing but scam artists.

Best service department that I've ever been to! Was greeting in my car immediately by Matt McCoy…read more I told him my catalytic converter light had come on. I was 1500K miles over the warranty but he said they'd check to see if they could do a "good will" repair. Brought by car back 2 days later to be serviced. They gave us a ride to Enterprise down the street where they have an agreement with them. Received a video the next morning of the technician telling me other things that needed to be addressed. Matt McCoy called later that afternoon to go over what all needed to be done. He also informed me that the catalytic converter would be covered under the warranty. My car was ready the next day. My experience with them was a very positive one!! Not only were they courteous and professional, they communicated with me at all times. Thanks Matt and everyone else at Hyundai of Kennesaw. Highly recommend!

I purchased two vehicles from Hyundai of Kennesaw between December 2025 and July 2026…read more Unfortunately, both transactions involved significant delays and issues with the processing of my registration and license plates. For the first vehicle, I did not receive my registration and plate until 92 days after the date of sale. After 55 days, Hyundai of Kennesaw instructed me to go to the tag office myself to obtain my registration. When I did so, I was informed that the title had not been submitted and I could not register the vehicle. Hyundai of Kennesaw subsequently issued a second Temporary Operating Permit, and I ultimately received my plate 92 days after purchase. The second vehicle presented similar issues. Thirty-two days after the sale, Hyundai of Kennesaw contacted me to advise that they were missing documentation required to complete the registration. I provided the requested documents the same day. When I requested a second Temporary Operating Permit, my request was denied and I was again instructed to go to the tag office myself. I did so, and 52 days after the date of sale, I finally obtained my registration and plate. I contacted Hyundai of Kennesaw multiple times throughout both processes and was repeatedly told they were doing what they could. I also requested contact information for the sales manager and/or general manager so I could address the matter directly. That request was ignored. When I called and specifically asked to speak with the general manager, I was denied and transferred to the sales manager's voicemail. I left a detailed message and never received a response. My primary concern is not simply the inconvenience, but the lack of attention given to the issue despite the $899.00 in document fees I paid for each vehicle. I paid the dealership to process my registration and title paperwork, yet the dealership failed to do so in a timely manner, as required under the Georgia Fair Business Practices Act. In the case of the second vehicle, I was forced to personally visit the tag office and incur additional time and expense to complete a process for which I had already paid the dealership. Despite this, Hyundai of Kennesaw offered only $20 in compensation for the fees and expenses associated with obtaining my registration and plate myself. Given the circumstances, I believe the response from Hyundai of Kennesaw is inadequate and does not reasonably reflect the inconvenience, additional expense, and failure to provide the registration services for which I was charged.

Fantastic job Armani finding the best car for my family. Great people and customer service. Best…read moreKia dealer in Atlanta

I have no idea why the low reviews. Sometimes it's just people trying to start trouble, not even…read morevisited at the business but think it's funny to give low reviews. Anyway, I've had no problems what so ever with dealership. The people at the service counters are nice as can be . The ONLY problem I have and what really pisses me off, is the UPSELLING. Coming up with things that " need to be fixed". When it doesn't . All dealerships do it, even veterinary offices. I fell for it once, almost 1k of " needed repairs", or maintenence. Then a month later what happens ? THE SAME THING. The service guy said the " scheduled maintenance for the car going by the miles you have .. ". When my husband was alive we fell for the " fluid flush " recommended maintenance lie. Our car had about 25k miles on it and they recommended a full transmission flush plus the gearbox gunk.. as i call it... replacement. Neither my husband and I knew that it wasn't needed until tens of thousands of more miles were put on it. But that's what the dealerships want. People that don't know any better so they can make hundreds if not thousands more. Like i said, all dealerships do it, plus my veterinarian tried it on me once. Altho they do the upselling thing, this dealership is worth going to.