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    Atlanta Top Locksmith

    3.7 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    4 years ago

    Was massively overcharged $750 for an eviction rekey. Of course the bill came after the work was done. Would never use again.

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    All Four Seasons Garage & Entry Doors

    All Four Seasons Garage & Entry Doors

    (127 reviews)

    We were led to All Four Seasons from ad/recommendations on local Atlanta sports radio. Did some…read morechecking, they seemed good and went ahead with meeting with their sales rep and ordering an Amish build mahogany door. End-game was a very nice door (photos below). Let's talk details. Sales, quick to respond to a visit and to bring samples, gave a good presentation of options, but seeing a sample of their mahogany door, we were sold, even with the high price point. We talked through the design options and chose as you see a "Shaker" like design, two side panels, replacing the structure that we had. Picked the design from web-site examples. Chose a simple windows four in the door and two each side at eye level. Made the 50% deposit at the sale and then came the surprises. First was that it was a 4-5 month delivery. Oh, Ok I can understand custom building. Their installation duo (contractors?) came out and verified the door opening measurements, good to have thoroughness. Then I had to insist on receiving the design drawings from the sales rep. They were emailed to me. No sales/customer review of the detailed paper design document was offered or done (I wish that they had as you will see later). For 4 of the wait-months, no contacts, no news of updates. Feels like once the order was done, sales were done. As I had not heard, after about 3 and a half months I emailed and asked for a status and got a short re-oh from the sales rep; "we told you 4-5 months". OK, perhaps they're busy (sale was over?). Then after 5 months got a message doors will arrive the last day of 2025 (oh so more,like 5-6 months not 4-5, eh?). And earliest installation was four weeks later (now we are in the 6-7 month window. Installation duo was great. Came as scheduled. Did a thorough removal of the old door. Installed the new one. Trimmed it out inside and outside. When they installed it, I (sadly) realized that they had switched the side of the hinges and the door handle to the other side of the door (from the old door that I replaced). OK, my mistake yes I should have looked at the design documents closely and I did not. That is why I WISH THAT THE SALES GUY OR SOMEONE HAD PERSONALLY REVIEWED THE DESIGN DOCUMENTS WITH ME AND EXPLAINED THIS ITEM! Well as I said, the sale was over once I paid 50% and ordered, the sales guy was onto new customer no doubt! Anyway, the installers cleaned up afterwards. Interesting message when they left "if you don't hear a stain and varnish date in 2-3 weeks call the office to get one". That raised a sales / service question, when they scheduled the install, why on earth did they not ALSO schedule the completion step of stain and finish? When I heard their comment on timing I immediately called and talked to the office and was given an earliest next step (final) appointment 2 more weeks out. We were into the 7-8 month window, sales, build/delivery/insulation and finish! Looked at the door after installation and it had the two sidelights fully wrapped, as well as the glass covered in plastic. Understandable for shipping safety (the whole door unit was plastic wrapped, which was unwrapped before the installation, but the didn't remove the plastic on the side lights/glass). I asked the installers about it. "Oh the stain/varnish painter will remove them" Hmm, OK, strange. I took the plastic off, the whole side light was wrapped around even between the door frames. They had build/put the unit together WITH the plastic wrap in place, a strange way to construct! Stain and varnish person (Contractor) was excellent. Communicated well, handled a slight delay due to rain/snow/ice with professionalism. Did a great job of staining and finishing the trim (I would hire him for any paint work!). Done in the day. So net/net, a beautiful door. Looks great. Sales was good but after the sale somewhat ignored us. A good sales support team would have walked through the design and helped us catch the orientation switch. Marginal scheduling support, yes, do book both visits at once! Excellent install and finishing teams. I could not do a 3 star as the end door is very nice and installation and finish teams were great. I could not do a five star as the post sales support was poor, so they get a four star.

    I am amazed that they are able to answer their phone call on a Sunday morning at 7:13 AM. They…read moreasked very good questions and went ahead and scheduled an appointment on Monday morning to be confirmed with my property manager when they can reach him by email or by text. I wonder if they are using an AI service to do that. If so, that is amazing.

    Balanced Garage Doors

    Balanced Garage Doors

    (50 reviews)

    Update (12/19/24): After I posted my review, Glenn from Balanced Garage Doors contacted me about…read morefixing the job. He sent out Spencer, who did a great job addressing my concerns. Spencer adjusted the garage door jamb to align it with the siding, cleaned up the caulking, and made a minor adjustment to how one of the doors was hung. I am happy with how the company quickly improved its work. Original review (12/16/24): I hired Balanced Garage Doors to replace two old wooden garage doors. The price of the job and the quality of the doors are decent. However, the quality of the work leaves something to be desired. Our installer left a decent mess after the work was completed, including glass shards from the old garage door windows. I also found one of the siding panels out of place. The installer came to fix the siding today. Regardless, the quality of work seems poor, considering I paid $3600 for the job.

    Very fast and efficient service! We called Monday morning to get someone to come out and give us a…read morequote for a spring repair. They said someone could be out between 10 am and 12 pm. Spencer showed up at 930am. He was very professional and gave us multiple repair options. Our garage door was very outdated and needed to be completely replaced, but he never once tried to push a new door on us. Once I asked about a new door he was willing to work the current repair into a down payment option for a new door. We were told a new door might take a week to arrive, but they were here the next morning at 9:30 am to install it. Damian was the install tech. He was also professional, fast & efficient. Overall we highly recommend this company. The door is super quiet, nice tight weather strip, camera for Amazon deliveries, nice overhead light and great price compared to other companies we called!

    Atlanta Top Locksmith - locksmiths - Updated June 2026

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