First experience was good. Then schedule one for a rental property. They didn't put us on the schedule (forgot) then rescheduled us for the next morning at 8:30 and blamed the owner for making the error. Called at 8:30 the next day to confirm that we were on for 8:30 and was told by the night line that they don't open until 9. Office lady advised that the owner made the mistakes, when we booked everything with her. It's almost 9 and I'm sitting at a rental property since 8:25 waiting. They need to tune their violins in communication and scheduling. Pleased with the quality of work. read more