My dog, who is a Service Dog has been a patient of Savanna Animal Hospital in Jensen Beach for…read moreabout 12 years. In the beginning years I found this veterinary service excellent but as time went on my opinion changed. Recently these are a few of the issues I have had. A few months back my dog had an appointment for a health certificate to travel abroad. The vet who took care of us found that the dog had an ear infection. Medication was prescribed but a culture was not taken to find out exactly what antibiotic should be used. Following application of this prescribed drug my dog went deaf within 3 days. Come to find out this is a possible side effect of this medication of which we were never informed. Upon returning to the vet to be seen because of this complication the vet was uncaring and dismissive. When I stated my dog needs to hear my commands the response was "oh well, you can teach him hand signals". Upon notifying Dr Reis about this she started to treat my dog, at her expense, with acupuncture. Fortunately this has helped to a degree. Another issue is the constant wait time for a scheduled appointment. Every time I have brought my dog in there is always a long wait. I had a scheduled 10:35 appointment this week which I arrived on time for but was left sitting in the waiting room for 30 minutes, then taken into the examination room and waited another 30 minutes. At no point did any staff member even acknowledge that I was there. After this hour wait I decided to leave. Stopped at the receptionist desk and told them I was leaving. No explanation was given to me. I found this to be unacceptable because it wasn't the first time this has happened. Today I requested all my dog's records and started with a new veterinary service.

The vet promised to call results within 20 minutes when that didn't happen. I called at the end of…read morethe day and they told me they would call me in another hour before they leave. They never did. I then called the next morning. They said they needed to go through their morning rounds and they would call me after that; they never did. I called in the afternoon and I was placed on hold for 10 minutes and no one ever apologized for the wait or the length of time it took to call but they asked me to come in the next morning based on the analysis reports and that they would like to see her first thing in the morning. . So first thing in the morning we go there and we are waiting now 50 minutes and then told very rudely that if we didn't like the wait then our records could be sent somewhere else. No one ever asked how my dog was doing. No one wanted to hear how many times it took to get someone to pay attention to my dogs urine analysis results indicating a kidney infection. Super bad care never on time takes them 20 minutes to check you out and they are very disrespectful and rude. Justified I was upset when being dismissed and and spoken to rudely. Do not go here if you actually want to be respected and seen in a timely manner.

My pets have been going to this clinic for 4 years , had an emergency and was told to go else where…read moreas the particular dog has not been seen in a year, receptionist was rude and spoke as a matter of fact. My other dog was there 3 days prior . Called All critters , received genuine concern , friendly staff and had us in within the hour and a happy dog .

If you need a vet this is the man . Doctor Gimbal has been caring for my babies for over a decade …read more He is truly Gods helper. God bless doctor Gimbal for his love and kindness.

No idea why there have been so many bad reviews. I recently was fed up with my old veterinary and I…read morewas told the police take a lot of their dogs here. I called and the receptionist was very nice and helpful. She set my two dog's profiles in ten minutes and I told her who my old vet was so she can get the records. She then told me to keep watch for an email to setup my profile online and once that's all done I'll be able to set up an appointment. The email came through in a couple minutes and after my initial call and I received a call 30 min later asking if I wanted to set up an appointment since she already got my pets records! I was surprised how smooth and fast it was. The visit was a very pleasant once. Got there and checked in. There was one person in the waiting room and only one in a private room. I was called in on time and the vet tech and the vet were exactly what I was looking for in a good vet. They listened to us, asked relevant questions and we were happy with the plan of attack for some minor issues. We even had a question for our one pup who has a very sensitive stomach and harsh allergies to see if putting him on a certain probiotic would be safe for him. The vet called the manufacturer representative to find all the information needed to ensure my pup was taken care of! Now I'm sorry other people had a bad time but to be realistic losing a pet is losing a family member and it is extremely difficult. Even in simple surgeries there is a chance for the worst to happen and these workers didn't choose this profession because they hate animals. Also everyone is human and have bad days so is someone was short with you or whatever just think that they might have just put an animal down which must be hard no matter how many times you see it. Anyways I hope everyone's pets are as healthy as ever and stay like that!

Two weeks ago, my dog went in for a dental and died at Jensen Beach Animal Hospital…read more My sweet 4 1/2-year-old pup, Sumac, died from an apparent bad reaction to pre-anesthetic meds given to him by a vet tech. All he needed was a dental! but instead, I had to pick up my beloved dog's corpse later that day. That day, Sumac, a very small Peruvian Hairless dog, underwent a successful physical exam and appeared to be in perfect health. Then, a vet tech administered an opioid intravenously to prepare him for anesthesia. After being left in the kennel, when they checked on him next, he was already in a dire condition, leading to the initiation of CPR. Then there are conflicting accounts: The vet tech tells me she gave Sumac the opiods outside his kennel and then returned him to the kennel, but the doctor says nope, he was given the shots inside the kennel and stayed there all along. What's the real story? Why the discrepancy ? Was anyone even keeping an eye on how my dog reacted to the drugs from the get-go? The medical records are vague on that matter. By the time they figured something was off, he was already in a bad way. Apparently CPR was initiated while Sumac still had a heartbeat.... The doctor then, chose to prioritize calling me to let me know that my dog was in bad shape, instead of staying with her patient throughout the emergency! She left him in the emergency room alone with the vet techs doing CPR on him, only to return to him not having a heartbeat anymore! Despite the known risks associated with anesthesia, the clinic failed to offer me a pre-surgical examination close enough to his procedure date. When I sought further clarity on anesthesia and CPR protocols as well as staff qualifications, the practice's manager flatly denied my requests, dismissing my rights as a consumer. And to top it off, they're still sending me reminders for Sumac's appointments and deals, as if he's still alive. Talk about adding insult to injury. It just shows a real lack of care. All this has made me want to warn other pet owners: THINK TWICE before taking your pets to Jensen Beach Animal Hospital. Specifically if it involves Anesthesia Procedures.

Took my dog to Dr. Strauss this morning. Have to say that the whole vet office is extremely nice,…read morevery calm and you didn't feel the stress and anxiety like you feeling a lot of vets offices. I think I finally found my vet.

My sweet little Maltese was in pain and could not stand or walk, she exhausted herself trying to…read morestand up to walk. She is 15 years old and already has heart and kidney failure so I was very concerned. After calling 7 area vets with no luck in getting an appointment today, one of the other vet offices suggested Sandpiper Animal Hospital. After explaining to Rebecca, the nice lady answering the phone about her pain and condition, they thankfully fit her in this same afternoon. They were so gentle and patient with her and Dr. Richard Strauss came up with a small change in her current treatment plus adding another medication and he thought she would be better in a couple days. I went there thinking the worse for my aged little girl and left with a happy heart knowing she will be with us a while longer. Not only did they help my little girl but they helped me have a much happier day! I can not thank them enough for showing how much they care by fitting us into their schedule when my little girl was suffering! Jeanneane

Taking care of my sick kitty with care and compassion !!!! Wonderful staff and Dr Padilla is just…read morewonderful!!!

I wish I could give this office 10 stars! Dr. Padilla went above and beyond for my baby Jack. Dr…read more Diamond is amazing.. the staff are all caring, compassionate.. cream of the crop professionals! My only regret is that I didn't find them sooner. I so highly recommend this office! It is personal, never rushed, everything, every step of the way was explained. I was there almost everyday for three weeks. They did everything possible to save my Jack. If you love your pets like I do... this is the place to take them.

My boyfriend's dog came here for some tumor removal. Everything went well, but guess who ripped it…read moreopen! Senior boys... well, they gave more care and it's healed to the point it's almost closed! He walks better than I have seen him before the mass was even there! You can tell in his eyes he's glad that things gone! Also we came from the city on a neighbor recommendation and the price point! They added a good year or more to his life! Thank you!

They genuinely care about your pets. Always friendly and helpful. So happy we found them.read more

I wish I had checked the reviews before bringing my five-month-old puppy here. Unfortunately, just…read morea week after her visit, she passed away right before Christmas. The hospital conducted a basic parvo test but didn't perform any further testing. They prescribed a lot of medication and sold me numerous items, yet they failed to identify the underlying cause of her problems. Tragically, my dear Ace went to doggy heaven just a few days later, following an emergency visit and three days in the hospital. She was suffering from kidney failure, and if she had been diagnosed correctly, we might have had the chance to treat her. My children had to witness the heartbreaking loss of their puppy. It's difficult to express the level of negligence we experienced; it's nothing short of tragic. They ran no blood tests other than for parvo- SAY FAREWELL TO ACE!

A Disappointing End to Seven Years of Loyalty ​…read more​It pains me to write this review because I have been a loyal client of Morningside Animal Hospital for seven years, ever since my dogs were six weeks old. Over the years, I have referred many people here, but after the experiences I've had recently, I will never return, nor will I ever recommend them again. ​To be clear: my issue is not the cost. I have never expected this hospital to be "cheap" or "affordable." If I wanted budget care, I wouldn't have stayed here for nearly a decade with two dogs meaning double the bills. I am perfectly willing to pay for quality, but the level of service has undergone a drastic decline over the last two years. From the moment you call to the moment you walk in, the atmosphere is cold and unprofessional. Aside from Sam who was the only person to ever truly greet, hug, or show genuine affection to my dogs the staff acts as if they hate their jobs. ​A Pattern of Misdiagnosis and Lack of Oversight ​Two years ago, I was told my dog, Cammie, needed immediate ACL surgery. Thankfully, I sought a second opinion from Dr. Hansen in Stuart, who properly diagnosed her and provided impeccable care. I should have done that again this time but I was undergoing surgery myself so time was of essence. ​The most recent failures, however, are unforgivable: * ​October 2025 (Annual Exam): Both of my dogs were given a "clean bill of health." Doctors noted small growths but said they weren't an issue. * ​Inconsistent Pricing: During that same week, I was quoted two completely different prices for the same mass removal procedure by two different doctors. When I asked Nicole (billing manager) for clarification, she couldn't explain why the pricing was inconsistent, treating the hospital more like a "swap shop" than a medical facility. * ​March 2026 (The Breaking Point): I brought my dog back for a recheck on the growth. Suddenly, I'm told it is a Mast Cell Tumor requiring immediate surgery. This raises a terrifying question: If I hadn't followed my gut and brought her back, would she have died? What is the purpose of an annual exam if a tumor is missed or downplayed? ​Surgery Day Negligence ​On the day of the surgery, I was told to drop my dog off at 8:00 AM. My dog sat in a cage without food or water for seven hours, only to start surgery at 3:00 PM. I was told a "teeth cleaning" for another dog was prioritized over a tumor removal. ​Furthermore, during the procedure, the doctor called to say they found a second mast cell tumor and stated it would be removed at no additional cost. Yet, when I received the bill, the price had doubled & I was absolutely charged for it despite Dr Lindahl verbal promise. Mind you these incisions look like a 3rd grader did it in a back alley! ​ ​The lack of communication and clinical thoroughness is sickening. People come here with their beloved family members in emergency situations, only to be met with miserable attitudes and inconsistent medical advice. Dr. Gimbal's only concern seems to be justifying price increases rather than addressing the plummeting quality of his service. His exact words "you should be happy with the price" Maybe instead of opening more offices you get some training on customer service and ethics. Instead of justifying your prices perhaps increase the quality of care you provide so that your prices are justified! ​I am taking my business elsewhere. If you value your pet's health and your own peace of mind, I suggest you do the same. I highly suggest Dr Hanson in Stuart not only is his bedside manner impeccable but his staff truly cares!

Dr. Diamond tried to save my kitty that was attacked by my neighbors dogs. Although we were…read moreunsuccessful, I still really appreciate his help and professionalism. His years of experience shined through as he knew after careful examination what happened to my cat when the other vets in west palm had no clue. I have 2 other animals and I would take them here in a heart beat

We have been going for 5 years. The main doctor left. The prices went up substantially and they…read moreorder unnecessary tests!

My tuxedo cat stevie got a skin infection under her eye in the middle of the night. The next…read moremorning I called to see if they could squeeze her in that day as I had a flight to catch. They let me know upfront that to get her in it would be a $100 er vet fee, so they had me send in photos to the vet instead. The vet looked at her photos free of charge and had a script sent in for an ointment, I was able to pick up her ointment in less than an hour and was only charged $45 with NO VISIT FEE!!! Her skin healed with no issues or irritation. An outstanding vet office. I also take my yellow and chocolate labs here for yearly checkups and shots, the service is fairly priced with short wait times. They take such good care of my 12 year old India and 3 year old Ox.

Brought my 16 yo doggie Heidi to MAC seen by Dr Rod Wood for a 2nd opinion and he was great with…read moreHeidi and precise with his diagnosis. Rod also suggested non surgical method, which I decided to use the Chinese herbs in powder form that he recommended. Pray for my awesome doggie Heidi. He also does acupuncture! Thank You MAC and to Dr. Wood.

A massive shout-out and huge thank you to Dr. Lynnly Miller!…read more** You are truly an amazing veterinarian--so caring, kind, and devoted. Special thanks as well to Chloe and Melody, and the rest of the incredible staff, for being so attentive to Mr. Pickles. You always go above and beyond to make sure he is comfortable, and it means the world to know he is in such loving hands!

"To the wonderful team at Animal Medical Hospital,…read moreThank you all so much for everything you do! Dr. Lynnly Miller, DVM is an absolutely amazing vet who takes such phenomenal care of Mr. Pickles. I'm so grateful for the entire team of vets here. A very special shoutout to Chloe-she was so kind, understanding, and attentive through a really difficult situation. Her knowledge, clear explanations, and genuine empathy meant the world to me. Chloe is a fantastic vet tech and has all the heart and skill to make a great veterinarian one day. Thank you all from the bottom of my heart! Love you guys!"