My vet's staff dropped the ball around the July 4th holiday - which is understandable given how busy vet offices are with pet anxiety issues around fireworks celebrations- but Pet Emergency Hospital of Martin County came through for our family cat Frida. They went the extra mile to promptly address her needs and ensure she had the medications she required. A special shout out to Vanessa who answered our call and made sure it was a priority, following up quickly and reassuring our family that our cat would not suffer through the holiday weekend without her medications. Hopefully you and your pets will never need their services, but if they do, you will be in good hands with Pet Emergency Hospital of Martin County. read more

Pet Emergency of Martin County - Frida says thank you very meowch. - Emergency Pet Hospital Near Me - Stuart, Florida

Four years ago we were referred to Dr.Hanson for ACL surgery for our 11 year-old golden retriever, Tori. He and his staff were wonderful, fitting her into their schedule at the end of the season so she would have time to heal before our trip back to Vermont. Her knees held out beautifully for the rest of her life. This week, we said goodbye to our sweet girl at 15 and 2 months old. Our hearts are broken, but are so grateful for the years we had with her. Thank you, Dr. Hanson and staff for giving Tori four more years of walking the trails in Vermont and enjoying the beach in Vero. Those happy days meant everything to her - and to us. We highly recommend Dr. Hanson and Pet Emergency of Martin County! read more

My dear 11 y/o Chocolate Lab Rocky was bit by a small immature rattlesnake in my backyard. Took him immediately and Drs. and their great staff saved my Rocky's life. This is not the first time that they have come through!! They're special people that excel in their careers. read more

We had to take our pet to the E-vet for an emergency condition at 10pm. They were super helpful and compassionate with our situation. They helped our pet stay calm and comfortable through this difficult end of life emergency attack. Ultimately that night, they helped us by euthanizing our pet, and it was a peaceful and professionally done. They used Monarch pet services for cremation. Monarch did a great job with honoring our pet and delivering him back to us with a super impressive package and tribute memorabilia. The experience with this E-vet and pet service company was 100% great all around; we highly recommend them if you find yourself in a similar situation. read more

We had an emergency visit with our dog back in April. I honestly feel Rica's life was saved by Dr. Mettee and the staff. The initial diagnosis and treatment is what saved her. We took Rica next morning to our vet and she continues to improve. From the first call to the facility to our departure, everyone was professional and kind. I highly recommend this facility. And I thank them!! read more

These people will euthanize your dog to take an early lunch break. Please please please for the love of god DO NOT bring your animals here. Go anywhere else read more

Drive to a better facility if you live in Stuart !!! For the amount of money they charged, you could life flight your pet and family on a private jet to a concierge facility. This predatory approach to veterinary medicine is archaic and takes advantage of frightened and stressed owners. They will run every test you don't need - multiple times - $50 for every blood pressure reading - charges for "vet tech", very uncomfortable facility, poorly ventilated, grimly decorated, and unethical/unempathetic behaviors from staff. PRO EUTHANASIA!!! Nobody wants their pet to die. Especially not there. They will take your money and then ask for more via the "vet tech". Frightening Frustrating Financially and emotionally draining. We were fortunate to make it out alive and I will never forgive them for the ptsd we have endured. read more

Had to rush our Beatrice to the Pet Emergency of Martin Co due to stitches being no match for her teeth. Nick greeted us and was very kind helping to understand what happened. We were very anxious about the amount of bleeding. Dr Jason Giovando came out and discussed everything, why the surgery and stitches from just a few days ago and the plan of action. We were given an estimate which was very reasonable considering what they needed to do in order to stop bleeding. We came back in a few hours and Beatrice was all fixed. Truly appreciate all of the staff at Pet Emergency of Martin Co, easy to get to and very kind and helpful. read more

My very pregnant best friend had the unfortunate luck of having to bring her dog to this hospital. Not only did they over sedate her dog to the point of collapse while trying to insert a breathing tube, they then tried to convince her to euthanize her dog when her partner left the room. I have worked in vet med for many years, this is disturbing to say the least. Thank god her dog did recover but she was then sent a letter asking her not to come back to the hospital... not all vet clinics are competent. I think it's clear this one is not and they are well aware of it. read more

They will call animal control on you if you disagree with their diagnosis and choose to get a second opinion. Never trust someone who claims to be a healer but uses fear and intimidation against their patients. read more

These "vets" were real quick to take $5,000 from me as a deposit, but even quicker to give up on my dog and tell me to euthanize her after they over sedated and nearly killed my dog. These hacks caused my dog to have a bad reaction and then gave me the option of euthanizing her AND saying you've used up all $5K of your deposit, if we had not been there they would have euthanized her themselves, now the dog is 100% fine, walking around and eating. PLEASE PLEASE PLEASE take your dog somewhere else, its life expectancy will go down once it enters this butcher shop read more

We were vacationing in Florida when we had to take our two dogs here at 6:30 AM. A vet tech came outside and interviewed us to triage our case. Within 15 minutes our dogs were taken. They spent about 80 minutes being treated by the vet, who personally came out to update us on the condition of our dogs and to answer any questions we had. Everything was excellent- the staff really seemed to care about our two dogs, service was fast and thorough. It cost us approx. $700 for the visit, but when you consider that was for two dogs and almost an hour and a half of time spent with them that really is pretty reasonable. We just were so thankful for the care they gave to our two dogs! read more

Pet Emergency of Martin County - Emergency Pet Hospital Near Me - Stuart, Florida

I've used Pet Emergency before, and they have always helped. I brought this particular girl, Mariah, to them because she was having seizures. Mariah wasn't critical, and they referred me back to my usual vet, All Creatures. As Mariah further declined, I was referred to a Neurologist. At 3am ish a couple of days later, a day before her appointment with the neurologist, Mariah crashed. She had a full on seizure. She was lying in her bed moaning. I called Pet Emergency asking if I brought her in, would they euthanize immediately. The person on the phone was a vet tech. I asked if, when I brought her there, they will take my info and make me wait in the parking lot like they usually do with patients? If I can go in, can the doctor come to one of the front rooms and euthanize her immediately in my presence? No, Mariah would have to be brought into the back. The doctor couldn't meet me in one of the rooms to meet with owners. I assumed they were going to do bloodwork. I wanted her euthanized straightaway. She's half dead already. Well, they have to run an IV to administer the drugs. They can run the IV in the room with me! The tech could hear my dog moaning. She did not say "oh, just bring her in." Their procedures are more important than putting an animal in pain out of her misery. I called Dr. Bressman from All Creatures at home. He met me at his hospital. I didn't ask Dr. Rich how much Mariah suffered before I was able to get to him. I'm better off not knowing. read more

I recently took my dog to pet Emergency. I was greeted by Nick who was very friendly and knowledgeable. He assisted Dr. Mettee during surgery (great vet) and my dog is doing amazing. I would highly recommend this place!!! Thank You!!!!! read more

Unfortunately I have had the need to engage the services of Pet Emergency of MC twice over the past 13 months and while the most recent event did not end up where we would have liked (had to euthanize our 4 year old pup) I cannot speak more highly of the professionalism of the clinics staff. From start to finish both times, they have been 100% caring, very communicative, informative and thoughtful. These are the Go To people in times of a family pet crisis. read more

What a Top Notch Pet Emergency Hospital. Dr Acosta and the entire staff was caring and beyond professional. Our Cairn Terrier was suffering from IVDD and the staff lovingly picker her up to start the treatment as we arrived. Dr Acosta was so knowledgeable and offered best of class bed side manners. What as awesome emergency veterinarian professional. We Highly recommend Pet Emergency of Martin County located at 2239 S. Kanner Highway in Stuart. read more

Pet Emergency of Martin County - Best Pet Emergency location ! - Emergency Pet Hospital Near Me - Stuart, Florida

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Terrible place. Will not let you enter the building. No explanation as to why. They just take your pet and disappear for over an hour (there were 3 other people in their cars said the same thing) then someone appears asks questions about your pet and disappears. Again no explanation as to what's going on. Then they come with an estimate. OMG how expensive. They wanted $1300 yes $1300 for an X-ray and evaluation. I ended up paying $250 for 2 lots of pills I could have got from my local vet for $60. Do Not Take Your Pet here. Such bad service and still no clue as to what's was wrong with my pet. They said it could be one of 5 things. Basically playing a guessing game. read more

Saved my Corgi Scout from certain death with an emergency blood transfusion. His red blood cells were so low he would have died within the hour. Gave us time to get his condition under control. Forever grateful. read more

There were there for us, late night, when our doggo was having some alarming symptoms. Thankful for this place and its staff. read more

Pet Emergency of Martin County - Front area and parking lot - Emergency Pet Hospital Near Me - Stuart, Florida

Dr Mettee is a liar who gave my cat a false diagnosis. She tried to tell me my cat tested positive for Panleukopenia when she took him in the back, charged me $70 for a test and a bunch of unnecessary medication. I come to find out through other people that she sends the tests out to a lab and they are not performed in house. I used three at home tests given to me by fellow vet text the same day and they were all negative. The next day, my cat was perfectly fine. She has a money, hungry liar. read more

I called before my visit and the person I spoke with was so kind. Every step was explained to me: call when you arrive, they meet you at the car to gather additional information and assist you in getting your fur baby into the clinic. The staff was compassionate and caring. read more

I want to give a glowing report to Pet Emergency of Martin County. My eight year old cat Simon took a turn for the worst tonight. It has been a 6 week ordeal of trying to find out what was wrong with him. I took him in tonight and Dr. Shepherd, Caroline, and Vanessa helped me to make the right decision to put him out of his misery. As I cried like a baby Dr. Shepherd took my hand and comforted me. Caroline and Vanessa were unbelievably sweet as well. Thank you Dr. Shepherd, Caroline, and Vanessa for taking care of my little fuzzy man and me! read more

First, we want to express our heartfelt gratitude to Jason, the initial veterinarian we met. Unfortunately, our experience with Dr. Nancy Mattee (others refer to her as the colored hair vet) was deeply disappointing. We found her to be unkind and unprofessional, lacking the bedside manner that is so crucial during difficult times. It was especially disheartening to feel dismissed during a period when we were vulnerable and worried about our beloved dog. We made a very hard decision to remove our dog from the care of Pet Emergency of Martin County. Thankfully, we were able to transfer our dog to another hospital, where the staff was compassionate and caring. They provided the support we desperately needed and were instrumental in keeping our dog alive. We encourage others to read Dr. Mattee's responses to patient reviews to get an idea of her approach. It's sad to think that this is what some people might encounter in our community. Had we followed her advice, the outcome for our dog could have been dire. We're not coming from a place of anger, but rather an earnest desire to share our experience. We hope others can be more cautious when considering this veterinarian, as we believe in the importance of compassionate care for our pets. Please look at the responses from this vet to other people in our community that have a negative review, go to yelp and other sites to see first hand the responses given. read more

On 12/12/21 we took our beloved Sheba (Morkie) to this emergency location. They are very helpful and thorough! Alas, we had to put her down--they are amazing..you can tell they LOVE pets. They went above and beyond with care-we had Sheba cremated, and they did a Paw-Print, Special Urn Box, Card, Info on grieving, and Sympathy note. Everything was presented with love and respect. We have two other pets--I would definitely consider them when it is time for any of my pets! Thank you staff of Pet Emergency of Martin County! read more

Pet Emergency of Martin County - Sheba, Neo and Luna with Fran and Gordon - Emergency Pet Hospital Near Me - Stuart, Florida

I just came from the Pet Emergency for my cat, Mittens. She has a UTI and I immediately rushed her there. The staff is very friendly and compassionate and Dr. Jason Giovando was excellent! He explained in detail what was happening with her , gave her the meds she needed and the price was very reasonable. I have complete trust in Pet Emergency of Martin County and highly recommend them for your pets. read more

Terrible experience. Do not bring your pet here! I brought my cat here who was in pain and shock from being hit by a car. First off, they do not let you come in. Then I said please give him pain medicine, and the guy said if the vet thinks it's necessary, then the vet came out to talk to me, and although I told him the cat was peeing blood and dragging his leg, he focused on the color of his gums. He said he looks anemic. He gave me an estimate of 752.00 for office visit, pain med. And x ray. The vet said his hip was dislocated and maybe needs surgery 2000. Maybe that won't work. I asked for pain med. So I can bring him home and not have to make a rush decision. Now he says your cat is broken you can't take him home and let him sit. I asked to go inside and see him and they said no. Completely without compassion both the vet and his assistant. I paid my bill took my cat to my vet. He had to be put to sleep. A completely awful experience. The animals are just a number and dollar sign. read more

Extremely overpriced with their emphasis is in the $$ Never accept their initial estimate! Negotiate!

We have had two emergency's with our Boykin spaniel mix Winnie related to allergic reactions and ear infections. When you have a whimpering, howling dog on a Sunday afternoon making it clear they are in pain, your options are limited. Thankfully Pet Emergency has come through. For the service they provide the price is on the reasonable side of expensive. Lab work, blood work, prescriptions, vet visit, it's all bundled in one single price. With a regular vet the full treatment visit might run $800-$1,000 but on the two visits, both were at $500 or $300 depending on the services provided, which seemed fair. You wait in your car for a vet tech to triage, keep you posted on the wait time and escort your beloved pup to an indoor facility, bring them back and hand you the bill. This is less stressful for pup and pup parent. It's obvious in the kind demeanor of the vet techs and nurses that they love what they do. The phone consult with the vet was informative, not rushed and gave me the information that I needed to make an informed decision. I was impressed that they took a different approach on the second visit that cleared up the infection and set us on a course of preventative care that will hopefully avoid future emergencies. We have high standards in ER vet care. When we lived in IL, we saw the vet that treats area police dogs exclusively. They have an ambulance to provide mobilized care onsite in the event the police dog is injured. They participate in going home ceremonies for pups killed in the line of duty. They provide innovative, best in class treatment at an affordable rate and are committed to keeping costs as low as possible for pet parents. No wonder they have a waiting list to join their practice. Pet Emergency is on par with the level of care we received with the best in class IL provider. Like them, they prefer to obtain recent records from other vet providers to give the best targeted care possible for your pet but they are also not afraid to take a different approach, which they did with our pup to better results. My only wish is that Pet Emergency of Martin County had a day practice. Sometimes the wait might be long because the service is needed by many, but the time goes by when you are in your own car vs. some waiting room. Our pup was less stressed and happy to snuggle up in my lap comfortably while waiting for care. read more

Just had to take my boy Panda in for what we think is a soft tissue injury. They were extremely accommodating and all the staff were very loving. He received better treatment here than he does at his primary vet. I am very impressed with how they handled two stressed out owners and were compassionate to our anxiety. We think Panda will be okay. Just be aware, if your animal poops in their facility it's an $11 fee, which I don't blame them at all, it made me chuckle since Panda is notorious for pooping in foreign places. They were very good at answering all my questions and not talking down to me like my primary does. read more

Being that this is an emergency hospital and there are different doctors there, I'm sure it makes a huge difference on your experience depending on the Dr. You get. I was not so lucky. First thing you should know is they won't let you come inside. They make you wait in your car and they come to your car and get your pet. My guess is so they can see what kind of car you drive so they can charge you accordingly. I found a litter of kittens and a couple of them started to decline. I took them to Pet Emergency of Martin and immediately after taking the kittens in, the Dr. (And I use that term loosely) examining the kittens ran back outside to tell me they had rabies, which was false. She asked me if we have been bitten by any of them (scare tactics) and rambling off prices of what all the tests and treatments would cost. Obviously I didn't feel comfortable there so I asked them to bring them back to me and after paying the "exam" fee I took them somewhere else. After being seen by my vet of over 25 years whom I trust with all my animals and discussing with several rescues, the kittens most likely had panleuk which is very common in kittens. Unfortunately those 2 kittens did not survive but all other 8 and mom did and they are thriving. No rabies in sight !! read more

I took my limping Lab there, worried and not knowing what could be wrong with her. Having had dogs all my life, when I speak to a vet, within the first 60 seconds I can accurately gauge his/her abilities. (as I've been to some truly terrible ones) I was very fortunate to be seen by Dr Shepherd, he obviously seemed not only very knowledgeable but also intuitive when it came down to diagnosing my girl, and he set my mind at ease. I would definitely see him again. Good Doc. read more

Last night we had the scare of our lives with our 2 year old dog Zoey. Dr Shepard and his team went above and beyond to help Zoey. Although we couldn't afford emergency surgery he gave her fluids and medications to get her through the night and he gave us resources to call for her. Even after a long night of work Dr Shepard called this afternoon to check on Zoey and make sure she was doing ok and got in to somewhere for Zoey to have the life saving surgery she needed. I would give 100 stars if I could. read more

HORRIBLE!! SERVICE IS TERRIBLE!! When we arrived to the Pet Emergency section we waited 10-15 minutes for someone to attend us. Nobody ever came out to attend us until after 10 minutes! Later on they took our dog and we got a phone call saying that we should wait PATIENTLY for someone to call us and be told the estimated price for the visit. After 2 HOURS OF WAITING no one came to give us an update while other patients that came after us were leaving. We called over one of the workers to ask if they have any updates and they told us to wait SHORTLY and PATIENTLY for someone to attend us and who would of known that shortly and patiently meant waiting an hour!! We have been here since 9pm and it's 5 till midnight. Smh read more

My dog has cancer and at same time his legs weakened and he got a nose bleed. With 6 rescues I freaked. I had never seen a dog nose bleed. They were so compassionate, informative and supportive. My dog went home with me read more

Our three year old yellow Lab hurt her paw playing in the backyard. We brought her to this emergency vet, and everybody was kind and caring. We went home with a treatment plan that worked for us and our dog. I have been to several emergency vets over the years (I've owned a lot of dogs), and none of them will be inexpensive. I was actually surprised at how reasonable the rates were for an emergency vet. They did x-rays on her paw and prescribed medications. Luckily it was just a sprain, so that was a relief. read more

By far the worst pet clinic I've ever taken my animal to. The doctors are arrogant beyond belief

Everyone was very caring and compassionate. I had face-to-face consultations with two of the veterinarians; both were very competent and experienced. It was not all about the tests--they observed how the dog felt and commented on his personality. They both took all the time I needed to understand the options available for treatment and were very supportive of my decisions. My dog had to stay overnight and I am quite certain he received excellent care. As promised, the docs stayed in contact with me by phone. Highly recommend them. read more

Our family Dog will be missed since the doctor was stubborn and didn't want to listen that she had bloat. Don't bring your dog here. Find somewhere else. We brought our Dog in after it was extremely sick and vomiting late at night. We thought it was bloat as we have had friends dogs that had the same thing. The lady with colored hair was the doctor, she was the one who was positive it wasn't bloat!! No x rays where taken and the dog was sent home. Later that day the dog became even worse so we brought her to another vet that we had better experience with previously now that it was daytime. Within minutes of being there the dog was x rayed and she had severe bloat. But it was to late and the bloat had pushed on the other organs to much and she passed away minutes later. After reading the other reviews it seem the lady with colored hair is the problem. I agree dogs get sick and pass. But to tell the doctor what the problem is and they say no and don't check for it. Well. That's just being a terrible doctor in my opinion. read more

My minpin was bit by our other dog and she was running around playing but bleeding so we took her to this place and they basically bargained for over an hour for 3,000 or they couldn't treat her. I finally got them to agree to 1,000 and they told me to apply for credit when they credit was approved they went up to 2,000. When I attempted to leave with my dog they brought her out worst than she was before we got there. I had to leave her there. It's ashame because the Vet that we saw over a month ago was very pleasant, honest and sweet. Be aware of Veterinary Dr. Herman Montilla. read more

Thank you so much for you care and compassion today, Dr. Mettee. I knew my Bo was sick and had to make a difficult decision but your knowledge and kindness made me realize I was making the right choice for him. I was at the clinic less than 2 weeks ago for my beloved dog Dakota and although, this is devastating to me..I appreciate all you did and what Dr. Ermel did also. You have a difficult job and sometimes it doesn't always end like you and families would want but words can't describe how much I appreciate you both. You get it and I will always be thankful for that. God Bless you both. read more