Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

Great communication, service, and professional representative at a reasonable price. They showed…read moreup on time and kept me apprised off all they were doing to repair and do maintenance on our AC unit. Diagnosed issue quickly.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

I would not recommend this HVAC company based on my experience. TOM IS USING COCAINE AND ABUSES HIS…read moreWIFE AND THIS IS ALL FACTS AND YOU SHOULD NEVERRR HIRE THIS COMPANY!!! The work was performed without the required permit being pulled, which created concerns about whether the installation was properly inspected and code-compliant. I expected the company to handle the permitting process as part of the job, but that did not happen. They are not pulling permits!! I recommend that anyone considering this company verify the contractor's license and independently confirm that all required permits have been obtained before allowing work to begin. In SC heating and air-conditioning contractors are regulated by the state, and certain HVAC installations and repairs may require permits and inspection.

We had Proctor Mechanical come out to our salon over the weekend to clean our HVAC coils, and I…read morecouldn't be more impressed. Not only was the service done quickly and professionally, but Justin also took the time to explain what was happening with our system. He noticed signs of stress and swelling due to overworked ductwork and gave us helpful, honest advice about what steps to take next. What really sets this company apart is the knowledge. You're not just getting a technician--you're getting someone who genuinely cares about helping you avoid bigger issues down the road. For the price of a routine service, I walked away with so much valuable insight that will save me money and headaches in the future. The quality of the work was top-tier, he showed up on a weekend when most companies won't even answer the phone, and everything was handled with care and professionalism. Highly recommend Proctor Mechanical if you want a job done right and someone who knows their stuff inside and out.

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

They showed up the same day I called them. Quickly troubleshot my heat pump. Determined I needed…read moreheat strips added. They came back the next day and quickly and inexpensively completed the repair. So happy with their service they will be my first call if I ever need heating or air conditioning service again.

Fast reply, easy to work with, great price. Highly recommend them. Great experience overall!read more

We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

Travon came to do routine maintenence on my ac unit and he's was very straightforward and explained…read moreeverything really well. Thanks for your help!

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

Thinking about hiring Preferred for your A/C or plumbing? Save yourself the trouble. Invite a few…read morestrangers into your house, hand them your wallet, and let them take whatever they want. It'll probably cost less, and there's a decent chance you'll have the same result: money gone and the original problem still there.

AGL is hopelessly disorganized and greedy. They have a project to replace some ductwork in our…read morehouse, but they do not turn up when scheduled and string the job out as long as they can. They want to charge $290 for a warranty thermostat relacement - that's pure greed, it takes 15 minutes. It's not a good business to deal with - avoid them at all costs.

During a cold snap I noticed it was getting colder in my house. The inside temp finally registered…read moreat 56 degrees. I called AGL on a Sunday on a holiday weekend. Steven cheerfully arrived in 30 minutes, fixed the problem, and was on his way after presenting me with an extremely reasonable bill. I will use them for any issues with my heating and air! Nancy

Ed (the owner) was at my home within 2 hours of putting out a request for a tech. Other companies…read moreare quoting me days until they can see me. Ed had great communication, showed up early, educated me on my problem and was able to charge my unit same day so it would start cooling. I've never seen someone dispatch and get to my house as quickly. He has the insurance and he just started this business so that's why there are no reviews. I'm here to tell you to use him if you want your problem solved same day!! Thanks, Ed!

From the owner: The experts in the purple shirts. We offer residential and commercial plumbing and HVAC services…read more Any brand any size call us today. We guarantee results or its free.

Company performed winter checkup and told us we needed new duct work that would cost $7000 dollars,…read more which we declined. According to them, everything else was fine. 6 weeks later during an unseasonably hot day in January the tech came out and said we had a hole in our coil, without ever going into the attic and he was in the phone talking the whole time. 10 minutes (and $70) later, he informed us that we needed an entirely new system in our 10 year old house. We have since had several companies come out to quote us a new HVAC system, and all of them said the duct work was fine When we decided to go with another company, they told us that only a manager could cancel maintenance plans and he would have to call me back. I waited over 6.5 hours for him to call me back, where they kept me on the phone for over a half hour before they would cancel our maintenance. Sales focused company with questionable integrity

Carney & Sons were on time, and got the job done right. They have great follow up with a Quality…read moreControl check to make sure the job site and work performed were meeting or exceeding the customers expectations. A family run company that supports our veterans. Good people.

We were replacing our HVAC/gas pack heating system. We reached out and 7 companies provided…read moredetailed estimates. After review of the equipment type, SEER and price, we choose 5-Star. From the estimate by Russell, and the installation by your knowledgeable techs Kyle and AJ, we could not be more pleased. They removed and installed the new American standard system in 4 hours; that is technical skill and know how in a nutshell. The system is running perfectly and without a single issue. I compliment your staff from top to bottom for their courtesy, knowledge and professionalism. My unwavering endorsement of 5-Star, you can't go wrong!

Nice recovery. Always impressed when an organization makes a mistake and does a fast recovery.read more