The owner is very knowledgeable and went out of his way to serve my needs at a very reasonable…read moreprice. I hope he can recruit someone to assist him with his workload. Thank you very much! t

I hired him many years ago to move my grandfather clock when I bought my home. I didn't want to…read morerisk any damage and wanted an expert. He did a superb job. I've had him out a few times since for maintenance. I just got off the phone with him today. I cranked up the weights too far and hit the stop, and the clock ceased to function. It's been broken for months, just haven't gotten around to calling him. I called today and left a message. He returned my call within a couple hours, and walked me through a fix over the phone. Explained everything in great detail; he's VERY knowledgeable about his craft. I would have been perfectly content to spend $100+ on a home visit for him to fix this issue, yet he instead spent 15 minutes with me to walk me through it over the phone. A true gentleman :) Yes, his schedule can be long as other reviewers have mentioned. I made an appointment for a regular maintenance while I had him on the phone. Today is Dec 16th and his first slot was February. But you know... that's fine. It's a clock, not heart surgery hehe. Waiting a few months is fine, and worth it for service by a man of his caliber and expertise. PS - I have no idea why it said I'm from San Francisco, lol. But to be clear, I am not a "lost Yelper" clicking the wrong company. I do mean Ye Olde Clock Shoppe in New Freedom, PA :)

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.

Ricardo is the best! My parents have been coming to him for years, and the husband and I got our…read morewedding rings from him almost 10 years ago! I still bring them back for cleanings when we're in town, and he is always friendly and his prices are very fair. He has a great selection of new jewelry, and a fantastic selection of estate jewelry. I highly recommend Ricardo's!!!

CONSUMER ALERT - Ricardo's Gems & Jewelry…read more I hate to write a complaint but would like to make other consumers aware of a problem at this establishment. I brought in a one of a kind bracelet given to my daughter by my late wife and the owner lost it while awaiting repair. This was only discovered after numerous phone calls and a face to face confrontational conversation which revealed the truth. He offered to make it right by making a custom bracelet out of a silver necklace. When my daughter came to pick it up, no work had been done on the bracelet and the owner summarily dismissed my daughter by wrapping the necklace around her wrist and telling her that would work. She was so distraught, she just left. I would stay away from this organization as they are not operating very well right now.

Wanda at Smythe Jewelers in Timonium was absolutely phenomenal. From the moment we walked in, she…read moretreated us with genuine respect, patience, and care. She never tried to steer us in any particular direction and instead focused on educating us, answering every question thoughtfully, and making sure we felt confident and comfortable throughout the entire process. I ended up spending well over what I initially budgeted, but I never once felt pressured, only supported. The education and transparency Wanda provided made every decision feel informed and intentional. She is an excellent communicator and truly listens. Most importantly, she made my fiancé feel like a prince, which meant everything to us. If you're looking for someone who is knowledgeable, trustworthy, and genuinely invested in your experience, Wanda is unmatched. We couldn't recommend her more highly.

My experience at Smyth was just okay. My sales associate Lilly was pleasant & knowledgeable but it…read morewasn't a personable experience. Along with shopping for an engagement ring I was also hoping to find a jeweler I can come to in the future for other jewelry. Did not find that here. My ring also had to be resized like 3 times. I was never measured but because I could fit the display 6, Lilly ordered a six. Too small. I then went back, still wasn't measured, ring still too small. THEN I go back on the day they said my ring would be ready. I have no email (because the person typed my email in wrong) but I have the receipt that says what day my ring would be ready. I go. The lady says she can't find it. I leave, sit in my car for a little bit, find the receipt and demand that she checks again. She magically finds it. Eye roll. And now, the ring is too big. I'm FINALLY measured. Finally. And they redo the ring again. It fits. Would not recommend or return to Smyth in Timonium for jewelry purchases.

Purchased our wedding rings and engagement ring from here. Erin was great and attentive!read more

An amazing experience... Everyone is personable with years of experts and very patience. It took me…read moreseveral visits to decide on my wedding band, but I never felt pressured!

As usual, called two weeks ago, then called last week about consigning my 60 year collection of…read moreAntiques,, Egyptian artifacts, Civil War artifacts, silver collection, antique bottle collection, oil paintings, 18th century 19th century I could go on and on, they keep saying all Mr. Alex will call you back. he's busy and Mr. Alex will call you back. He's busy... Well two weeks later crickets, to me that's total laziness, so let me post a few photos on the items that I was considering consigning but no longer

It takes them at least 3 days to return a text message. And then their response is 2 words at…read moremost. They take terrible photos for online auction and insist the photos are great. Their fees over the top. Terrible experience from beginning to end.