Doctor is great but his billing process is horrible. As well as staff. Received a bill a year after…read moreseeing him and expected full payment up front. He did not send any claims to insurance until 6 months after my last appointment. I send checks on monthly basis and they don't get cashed until a month and a half later. But call to ask where my payments are. ?????? I will never go back

Kind, understanding doctor. First one who has helped my back pain. He takes the time to listen.read more

BEWARE!!! My mother in-law was an in patient on 3 Pavillon. An RN, aide and assistant director of…read morenursing on the night shift stole her engagement ring! I've been told by Somerville police the hospital doesn't cooperate with the local police! They know they stole the ring and the three are still employed there! The nursing care on that floor was awful, she developed a bedsore ! The ER nurse Mason was excellent! Horrible hospital , nothing like New Brunswick!

If I could I would give this place zero stars. The place is a dump. The ER is dirty, the nurses and…read morestaff have no bedside manners, they are not only rude but I saw one of them manhandle a lady that came in last night with a nose bleed. Completely unprofessional. Have had many visits to the ER in the past and every time is another negative experience where the staff is just extremely rude and unprofessional or unequipped to do their job. I hate that this is the closest hospital because this place is garbage. Maybe they need to pay their staff better or train them better so they aren't so freaking miserable doing their job.

GRWM to get my first mammogram!…read more I'm mad old - knocking on 45 and haven't had one yet. That's what medical racism and fatphobia do tho. However it was a PSA from Ananda Lewis to Black women and then my bestie who reminded me that the world is trying to kill Black women - why make it easy for them - that finally nudged me in the right direction. What I LOVED about this experience: -Steeplechase allows patients to schedule appointments without a doctor's prescription. Regular screening mammograms do not require a *referral* but many places do require a script. I went to the equivalent of a big box imaging center 2 days ago but needed a script and didn't have one. But check it - finances and time are a barrier. It's ridiculous to have patients pay to be seen by a doctor just to get a piece of paper to come get the mammogram and I wasn't doing it. In the Steeplechase model, I can make my own appt without the script and it will be up to me to send the imaging results to my doctor to have them reviewed. I'm OK with that. -It's attached to the hospital. In my experience equipment and extras like clothing, routine devices, etc. are more modern and inclusive at hospitals. -Related to the point above, bench style seating and a variety of gown sizes. -Calming, soothing environment. I'm sure there are people here getting the worst news of their lives. And others like me just trying to be a fully functioning adult. Whatever the case, it was nice to step into a quiet, clean space free from the pressures of the outside world. -Everyone was really nice - from the people working the visitor station downstairs, to the reception area inside and the medical provider who walked me through each step of the imaging. -It was pain free. I've heard these tests are awful but me and my melons were chill and handled with care. -Free parking Can I admit something? I've stayed away from this hospital since the Cullen case 2 decades ago. However, I'm glad I got over that and came here for this procedure. Not having one done has weighed on me for the better part of 5 years. Fingers crossed for the results. In the meantime, if you need one and especially if you are a woman of color and/or have a bigger body, come here! You will be treated with dignity and respect.

I rarely leave reviews, but I feel people should know about my experience at Steeplechase Cancer…read moreCenter. I requested a simple letter for my financial aid office explaining my medical situation. I was told it would take 5-7 days. On the 7th day, I went in person to check on it, but they told me it wasn't ready. I waited longer, and when I finally went back after more than 8 days, I was told the person who was supposed to write my letter had completely forgotten about it. They then wrote it in less than 10 minutes while I was standing there. The receptionist excused her coworker by saying she was "human" and sick--while I, a cancer patient, was the one waiting for this letter so I could continue my education and try to live a normal life. Instead of professionalism, I received excuses. When I finally got the letter, it was extremely unprofessional. The grammar was poor, sentences were incomplete, and it looked rushed and careless. For something so important, this was unacceptable. If a cancer center can't even respect patient timeframes or produce a proper letter, how are patients supposed to trust them with bigger responsibilities? What frustrates me most is that the administration often implies that "patients are the problem," when in reality the administration is the problem. Patients battling cancer already have enough to deal with--we should not have to fight to get basic paperwork done correctly and on time. This office needs to take patient needs and time much more seriously. 1/10 HORRIBLE EXPERIENCE.

always taken immediately - knowledgeable staff always doctor there -best in area…read more Broke my knee cap referred me to my orthopedic doctor - they have X-ray equipment there. My cat attacked me and I take blood thinners - hurried me right through I am a medical snob and they have always been terrific!

Very impressed with the facility, staff, convenience of scheduling, and of course the knowledge and…read moreexperience of these professionals. Thank you Doctor Varano, for continuing to serve this area.

We've been going to Dr. Beth and Jessel for two years. It's honestly hard to imagine a more perfect…read morelevel of care for our 4 and 1 year olds. From basic treatments and checkups to their 24/hour on call services, we've been extremely satisfied in every way. First on Dr. Beth and Jessel. They are both extraordinary and I'm never concerned getting scheduled with either one. They are knowledgable, caring, sensitive and sweet with our kids and bring that same level of care when you have to call them at 3 am with a screaming baby. I get the sense Jessel may be more experienced, but it honestly hasn't mattered who we see. But I suppose for a really serious matter that's who I'd want to talk to. The staff at the office is also great. I've gotten great over the phone help from nurses and even the crew behind the desk is very nice. And overall the office is cheery and nicely decorated. Finally, when my wife gave birth to our second, we never got to St. Peter's hospital where they have rounds and instead had to go to RWJ in Somerville. Even though they couldn't go into the hospital to see us, we got fabulous support from Dr. Jessel when the baby was having some difficulties. She was available on the phone, super supportive and provided our baby wonderful care. Can you tell we love them? My wife and I say that nearly every time we leave.

Dr. Jessel has been our pediatrician since the birth of our first child. We immediately liked Dr…read more Jessel when we met her in the hospital after the birth of our daughter (she worked for another pediatric office at the time) and have stayed with her ever since, she is wonderful. Dr. Jessel now has her own practice in a beautiful new office in Bridgewater (by the Bridgewater Mall). Her calm demeanor, professionalism and knowledge of pediatric medicine are excellent. She has worked with us very closely through medical issues with our second child and gives us the comfort of knowing we are getting the best care possible for our children. She is extremely responsive and always makes us feel like our concerns are important. We recommend her highly to anyone looking for a pediatrician as an expecting parent, parents who are new to the area or are looking for a new doctor for their children. Finally, I love the patient portal which allows me to see my children's upcoming appointments, check in for an appointment, see their medical history, request a refill and send questions directly to Dr. Jessel. We are extremely happy with the care our children receive from Dr. Jessel.

Name: Emma Frances Frey Time of review: 7:11am…read moreDate: Thursday, May 28th, 2026 Every single person I encountered here is liable for this review, my quality of care, & discharge. Edit: the extra star is added for the casual, kind conversations I had with passing staff (ex. security, tech)

This facility needs the state to monitor all areas immediately. Seek all medical care elsewhere…read more Lack of providers, very dirty, lacking necessary medical equipment. Chose to leave and seek professional medical care elsewhere.

Place is fine, seemed efficient. I'm having trouble with the medications prescribed to me by the…read morenurse practitioner. (Note - physician is there only on Wednesdays, other days you get a NP or PA). I went with a cold, runny nose, and cough, which had lasted 4 days, and had a fever of 101.5 (per their thermometer, I did not feel feverish in the least, nor did I look it). Anyway, prescription was for CEFDINIR 300 mg (antibiotic) for 7 days, Benzonatate 100 mg (for cough. I asked why not Robitussin or DayQuil/NyQuil but she couldn't provide a reason), Desloratadine 5mg (for seasonal allergies, which I have never had in my life and which I wasn't even asked about), and Fluticasone Propionate (Nasal spray, which is a corticosteroid). My copay to the prescriptions - almost $60. (The last 2 were $25 each) I talked to the pharmacist and decided to not pick those 2 up. I'm no doctor but I didn't want to take medication for something I don't even have (seasonal allergies) nor a steroid. Seemed massive overkill to me. But here is the kicker - please Google CEFDINIR. The reviews are abysmal, overall rating 2.0, some much lower, and user after user describe their horror stories of awful side effects that persisted for months. Luckily, I read them before taking the first dose. I'm going to stay miles away and will see my primary on Monday - only went here coz it was the weekend. So Nurse Practitioner Maria, you're a very nice person but please explain why you prescribed CEFDINIR with its horrendous reviews (are you not aware of its side-effects and rating?) when perfectly good antibiotics that have been used for 50, 60 years are available? And why did you prescribe an antihistamine and a super expensive nasal spray when perfectly good ones are available off the shelf? And oh - the nurse who took my vitals, very nice young woman, could neither read nor pronounce the names of the regular medications I am on on a daily basis - she struggled and I said the names for her. I wish I had stayed at home and continued with Tylenol and DayQuil instead of wasting $45 on the clinic co-pay. Needless to say, I wouldn't be going there again.

Giving two stars, solely because the doctor was awesome with my son, otherwise, I was not…read moreimpressed. Have been going here, myself, for random illnesses since they opened. Over time, service has gotten slower and slower, especially post-Covid. Anyways, I made an appointment at 8am yesterday, for 1:58pm to take my 2yo in for extreme congestion, and a suspected ear infection. Website said to arrive 10-15min early, yet as I pulled out my driveway at 1:45pm (4 min drive), I got a text saying they were 16 min behind (new appointment time: 2:13) Annoying, but no big deal. I get there and ask to wait in the car since my kid is little and I don't want him exposed to more than he needs to be. Front desk lady says ok and we'll message you when time. I go back to the car and wait until 230pm. At this point, we are 32 min past my original appointment time. As an adult, I'd be annoyed, but I'd deal, however, my 2yo son has skipped nap to be seen and is crying, so I go back inside. Nurse happens to be up front and is NOT happy I'm asking and makes that VERY clear. She even made a point to tell me "This is an Urgent Care" as if I had no idea. (It's important to note, this was midday and the place was practically empty). Anyways, we're finally seen around 240pm and Dr. Scherb was great. My son was very comfortable with her and loved her. Whatever she prescribed worked great, and now, only 24hrs later, he's on the mend. Just wish the support staff were a little more friendly and understanding. I don't want preferential treatment, but I'd think a screaming 2yo, half hour past his appointment time, isn't a reason to give an attitude. Just saying.

Possible fractured foot…read more Called ahead, super nice In and out in 30 minutes xrays and all Best experience at an urgent care yet

Wrote a review for the wrong 1 in raritan and it wouldn't let me delete it. so wrote another 1…read morecause thats how much a love them! The whole staff from the front to the back!! So this is my Second time there first time writing review. Oddly, enough, both times had cuts. 1st Time was a cut on my finger that needed. Just a couple stitches. 2nd time Had a cut/slit On top of my foot that they glued closed for me. I was such a huge baby and they have the BEST BEDSIDE manner!!!! They are so efficient and quick there! I've been to a lot of different urgent cares and this is the only one I'll go to!! Highly recommend