If you were looking for a local storage facility, this is the place to go. Great customer service,…read moreclean units and priced very reasonably.

When you operate a business and post hours of operations then you need to stick to those hours. I…read morewas suppose to pick up a U-Haul Van at 10:00, and no one was here.

Ms Zaye is an Amazing Store Manager ; with Fabulous…read morePersonality and Very Helpful ; Ready To Give All informations that I Needed and Very Knowledgeable !!! She is an Asset to Cube Smart !!! Thank you for A Job WELL DONE !!!

We've been using CubeSmart for many years. When we moved to Florida we started renting a unit at…read morethis location. The team that was working there was amazing super friendly and accommodating. A few months ago new management took over and we've had nothing but issues. We have an outdoor storagespot for our trailer. The gate is always broken. The homeless sneak in all the time. The manager there whose name is Shell is the rudest woman I have ever met treats us like crap and cusses us out every time we see her. She has no managerial skills whatsoever. She is extremely confrontational. The general manager should seriously consider removing her. She is not the face that you want your customers to see. We will be moving our business to a different CubeSmart and I caution anyone who is thinking about using them for their storage needs to go to a different location. If

This place was very accommodating, especially for a last minute reservation. Up front about…read morepricing and very helpful.

I wouldn't recommend this location. They will have one price online and then when you come to sign…read morethe contract they want to charge differently. You also do not have access to your units 24/7 which makes it very inconvenient. While we were there trying to figure out pricing and rules two people got stuck behind the gate and had trouble exciting and leaving. I had confirmed multiple details with the manager over the phone before I arrived with a rental truck full of items but when I got there in person everything she said over the phone she went back on. I ended up going to an Atlantic Self storage and using their services instead.

Linda was very easy to work with and she was very professional. Many thanks for such good service.read more

Coleman is amazing! I had worries about sizing after a long distance move and not only was he…read moreknowledgable, but honest about what I needed. I felt like I was in very good hands with him. if you're in the Jacksonville area, Coleman is your guy!

I had been renting with U-Haul Self-Storage and Moving at Regency for over seven years, and the…read morerates were always affordable. The customer service was pretty good. At times a customer could be difficult to deal with regarding a late payment, but management was helpful and open to communicate with. My last year at the site Josh Marion stole my keychain while it was on a push cart and I was in my storage unit looking for something. When I asked him about my keychain he denied having it, and I could hear him moving my keys across the counter. My entire keychain was stolen while I was in my storage unit. My car key, my post office box key, my storage unit key, and any key cards on the chain. This theft took place September 2021, and I have been suffering with the aftermath of this theft for almost a year now in about ten or eleven days. General Managers are required to make walk arounds of every hallway at the storage site and around the entire perimeter. Instead of walking around the whole site Josh Marion would just walk to where I was parked at or where my storage unit was at. He and his wife would move trucks around wherever I was parked at. If I wanted to park my car behind a U-haul truck for some shade, Josh Marion and/or Cassie Marion would move all the trucks away from my car. Josh Marion did not walk through the entire site like he was supposed to. He would closely watch me in comparison to other customers. Management told police that surveillance footage could only be reviewed at the corporate office in Arizona through a court order, but when I called the corporate office they said that they have no such surveillance footage available. All they have are motion sensors, and footage of who enters, exits, et cetera. Management had access to the footage and was lying about it to cover up the theft. A lot was stolen from both my car and my storage unit as a result of this key theft. Items include: my child's social security card, my birth certificate, my social security card, my laundry, my FAST shampoo, my FAST conditioner, the combination to my safe, contents of my purse, make up, my list of housing resources, my jumbo checkers mat, my stickers for organizing the squares on the yard size checkers mat, my sharpie pen, Millard Hopper's How to Win At Checkers, stacking cups for my baby, a round red elephant toy with varying shaped holes (That was a birthday present.), the plastic 3-d shapes that go with it, a sketch pad with my child's stages of drawing in it, my HALO jumpstart charger pack accessories, including jumper cables, car charger cord, my red and blue Ruff Ryder flip flops, a red and purple floral dress, two parking citation documents, a print out of the latest DCF report made, the pamphlet for an information report on sexual assault (It was returned.), two c-block chargers, two USB cords, all my white clothes soaking in an orange Home Depot bucket, a small red address book, my iphone 6, my blue G-2 pilot pen, my peanut butter-filled chocolate Reese's muffins, my social security card, my birth certificate, my HUD folder, passwords and usernames to my Bright wheel account, my paystub account, my Watch Me Grow account, my Gmail account, my mail.com account, my groceries, my glute workout plan (I reprinted it for $40.), my toothpaste, my whitening kit, my child's toothbrushes, my child's toothpaste, my child's infant baby food, my car charger adapter, the wires to my dash cam, the manual to my dash cam, my earring posts that I bought from Rose's, my child's social security card, some castor oil, some baby oil, facial exfoliating scrub twice, organic, scented bar soap, washcloths, my ALCATEL tablet, the box it came in, water jugs, water bottles, snacks, travel size bar soap holders, toothbrushes). They also added substances to the car to lower its quality and cleanliness. Josh Marion passed my key ring around to others, and who knows how many other people have copies of it now! He would tell the police that he does not have it, but he would lie about ever having it. My car insurance company dropped me as a result of all the claims I did due to numerous break ins from people associated with Josh Marion who had access to my. I have had thousands of dollars in damages and thefts occur as a result of this theft that took place at U-Haul, and the president of U-Haul did nothing to acknowledge my concern. She did not reply to or consider my e-mail. Even though I had insurance I did not reimbursed for any of the damanges or stolen items. The gate at U-haul scratched my bumper because the gate was not motion sensitive. It did not retract when a vehicle was in the path of the gate. The Marion's denied my claim stating that it was my fault. Then they had the gate modified to be motion sensitive. U-Haul should have paid to replace my bumper and the company did not. :-( The staff at this company are not responsible. They stopped showing customer care.

Great resident managers. Very helpful and knowledgeable. Made our experience easy. Antonio was…read morevery helpful and so was his wife, Highly recommend this facility

Great customer service with the selection of a rental space for my boat. Highly recommend RecNation…read morefor all your storage needs.

Setting up storage for our boat at RecNation was very easy. The representative on the phone…read moreanswered all our questions and gave us a temporary code to give us an opportunity to review the lot and pick the right spot for our needs. The storage lot in St. Augustine is very clean and secure with a gate. The spaces are clearly marked and separated with rope. We're very happy we chose RecNation.

We needed to move storage units from one side of town to another, so we had to rent a U-Haul truck…read more We did a search, and this one seemed like the best location, so we reserved one online and scheduled the day and pick up of the truck. We arrived to U-Stor relatively early, showed them our reservation, within five minutes, we were given the keys and we were on our way. We were told that we had the truck until three and could just drop the keys off and "check out" after we were done. After hours of moving, gassing up the truck, we parked the truck at U-Stor, dropped the keys in the return box (because the office was closed), and we were on our way. We were told we needed to check out and didn't want to be charged extra, so we wound up calling the office and left a message on their answering machine (voicemail), etc. Pros: -Easy pick up and drop off of truck -Quick and painless Cons: -Moving in general is not fun Tips: You can reserve the truck online