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    Store Space Self Storage

    3.5 (8 reviews)
    Open 9:00 am - 5:30 pm
    Updated 1 month ago

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    3 years ago

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    2 years ago

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    Two Men and a Truck Jacksonville

    Two Men and a Truck Jacksonville

    (65 reviews)

    Southside

    On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

    I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

    Two Men and a Truck - My husband took this bed a part.  My bed was not wrapped just put in the truck.

    Two Men and a Truck

    (23 reviews)

    We had a great experience with Two Men and a Truck. The crew called to let me know they were about…read more10-15 minutes away and even arrived a few minutes early. They were professional and I felt went above and beyond my expectations. Their rate was competitive and were very fair with their pricing and rates. I would recommend and hire them again.

    This review may be lengthy but please read it entirely. On May 5, 2026, Two Men and a Truck were…read morescheduled to packed up our house. Let me give you a little back story. All of the bedrooms that they were due to be moved had already been completely broken down. My husband made sure the all the beds had been taken a part prior to them getting there. My daughter's room was fully furnished with a queen bed, dresser, night stand and a TV stand. The guest room only had a queen fabric bed and our room had a king fabric adjustable bed and 2 night stands. Our den furniture is power recliner, loveseat and couch had not been taken apart. They did not pack anything else. My husband and I had already did the tedious work and moved it ourselves. The gentleman came in around 9 am. We went over paperwork and I signed for them to start. This took maybe 10 minutes. They began packing. I sat In the garage because I did not want to be in their way. What I noticed early on is that they were working as if they were working on their own dime meaning they acted as if they had all the time in the world. 1st broken item was my patio glass that was part of my outdoor furniture. The gentlemen came to get me and said he would take pictures and send it in. I then proceeded to clean up all the broken glass. He wrapped the outdoor furniture in plastic and continued to work. What I noticed them not do is not wrap any of my cream fabric furniture at all. I noticed this because I watched them take it to the truck and my question, "Are you going to wrap this?" There answer was yes once its on the truck. Next broken item was my outdoor granite patio table after it was loaded on the truck. Supposedly a picture was taken and sent to the supervisor. They continued to pack the truck and my husband noticed them taking breaks. Now our estimate was for 4-5 hours. Long story short, they were suppose to be done around 2 o'clock. It took them so long that my husband and I started helping them move stuff. They finished packing around 4 and then they were driving our furniture 5 miles down the road to our storage. They went to the wrong storage and it took more time to get there. We spent way too much money for something that should have been a smooth move and cost effective . After speaking to someone in charge he asked that I not write a review and they would see what that could do to help. The bill ended up being 1600.00 and they returned 180.00 9 days later. I wouldn't recommend.

    Beach Bod Moving

    Beach Bod Moving

    (9 reviews)

    Beaches

    These guys are the best movers I have ever had in all the decades I have moved around the country…read more I have used them 3 times and every time they are professional, affordable, reliable and top-notch! They are able to take furniture apart and put it back together while other movers say, "No way!". They did a great job packing up my 2 PODS containers before I moved from FL to NC. They did such a great job that I probably didn't even need the second container. They disassembled my bed and glass desk and wrapped everything up so well. Nothing was broken or damaged after the long interstate move. I'm sad I can't use them anymore because I am NC. Such a great group of guys!

    I originally did a Yelp search to find some movers. My search gave me three local movers for the…read morearea. I truly believe that I chose the wrong group. Although the guys were super nice and friendly they weren't too knowledgeable when it came to putting my things back together. Adjustable bed they moved is now lifting up on side so it's no longer stable, dining room table wasn't fully secured with the screws but they did an amazing job moving my furniture from the old house upstairs to down without messing up the walls too much. I ended up paying $930 for a 5 hour move spanning about 7 miles apart from one another. Needless to say I'm disappointed. We had 3 bedrooms and a full living room set, a dining room table and a grill. Beware of current pricing as the prices increased significantly per hour from my original quote from the owner. I wouldn't write them off but I would definitely be more aware of what I'm getting myself into the next time around. I paid almost the same amount for an out of state move. Update: I gave an additional star due to the owner reaching out to attempt to alleviate the problem with my bed rolling. Thanks Jake.

    College Hunks Hauling Junk & Moving - Jacksonville

    College Hunks Hauling Junk & Moving - Jacksonville

    (133 reviews)

    Greater Arlington

    I could not be more happier. I called the day before and they were available the next day and all I…read moreutilized was the labor just to move furniture and belongings from my house to a storage. They were courteous, professional, and friendly for what I needed them for they hit the mark. I know I will definitely use them again.

    I notified college hunks of these issues by email over a week ago with a detailed account and…read morerequest for assistance. I did not receive a response. I am responding publicly only because my private attempts to resolve this were ignored. I am escalating this matter further. I chose this company because they have been around for years and appeared reliable. Unfortunately, the move was left incomplete, despite an in person quote and a full pack and move agreement. One crew left early without finishing and told me everything was packed when it was not. A second crew arrived the next day, but management refused to complete the job unless I paid more than the quoted amount. I offered multiple reasonable solutions, including providing my credit card information to be charged later, and was refused. I also requested to speak with the owner and was never contacted. The move caused damage including scratched wood floors and broken furniture. I am now left needing to hire another mover to finish the job. Based on this experience, I would not recommend them.

    Jaguar Moving

    Jaguar Moving

    (136 reviews)

    Greater Arlington

    Due to several different things all falling together at the same time my wife and I needed to move…read morewith very little notice (like a week). Normally this is something my wife and I would just handle, and maybe recruit some friends...but she was 8 month pregnant at the time and I wouldn't let her pick up anything heavy. So we turned to a moving company. After reading through review for several companies, and excluding ones that weren't available on the upcoming weekend we landed on Jaguar movers, and I'm super happy with our choice. The initial communication with them was very professionally, they gave us all the details we needed, and followed up with any questions we had. On the day of the move both Cory and Waymon showed up a few minutes early, did a walk through of the house, and then got right to work. My wife and I had packed up most of the stuff already but they wrapped up anything that might get damaged in any way. At the new house they were patient while we pointed out where everything went, and were super careful putting things down on the hardwood floors. To top the entire experience off; a very small support piece from an Ikea piece got misplaced in the move and none of use could find it. We looked through the truck and I really feel like Cory and Waymon did a great job looking for it. Even though we couldn't find it, it must have been in the truck somewhere because the next day they drove back to our new house to return it! Overall I was highly impressed with both Cory and Waymon, and Jaguar Movers as a whole, and would recommend them to anyone else looking to move.

    I can no longer recommend Jaguar moving. I had used them multiple times in prior years going from…read moreapartment to apartment, usually taking 4, maybe 5 hours for two guys. I made my hopefully final move into a house and scheduled them for 9am. I called around 9:20 to find out where they were, no one had contacted me. Said there was a personal emergency and it would be 10:30. 11 rolls around, still nothing. I call again because they are not keeping me updated, they finally arrive around 11:30. It took over six and a half hours, constant complaints of how a third guy wasn't sent, they didn't wrap anything other than my tv, and actually broke off some of the brick on my steps at my new place for how rough they were being with my belongings. And after all that.... A 5% discount. Please do not use Jaguar moving. You and your furniture deserve much better.

    Big Guy Moving

    Big Guy Moving

    (34 reviews)

    Greater Arlington

    DO NOT USE!!! BEWARE. Literally just didn't show up for my move. No call. Nothing. Finally after I…read morecalled, I receive this text massage from David. This company should not be in business. They just don't show up for people's moves?!? Please do not use the horrible company!

    DO NOT USE THESE GUYS EVER! They promised 4 guys, 2 trucks-one with a hydraulic lift big enough to…read moremove us in one day. They showed up with too small of trucks, no lift and 3 guys-2 of which turned out to be junkies! They started at 9:00 AM and didn't get the trucks unloaded at our new home until 1:00 AM! And they still didn't have all of our belongings! At 1:30 AM we get a call from the police and they had pulled over one of the trucks because they had an expired tag. When they checked the tag, it didn't belong to the truck and the driver had no drivers license! The police called us to come identify items in the truck they had stolen from us! Then the officer informed my husband that the guys were junkies and had needle marks all over their arms! The next day they sent 2 more guys to finish the job but again the truck was too small. They delivered what they could stuff in that truck but left us without any of our furniture set up, promising to come back the next day to finish the job. It never happened. We had to rent a U-haul truck ourselves and go collect the rest of our belongings ourselves. We are Senior citizens and this whole ordeal has really hurt us physically and mentally. This company has not returned our calls, emails or texts asking for them to set up our furniture. And they have damaged our belongings, too. And we had hired their cleaning crew to clean after we moved. What a joke! I was embarrassed for my home buyer and ended up recleaning much of the home when I was already distressed and in pain from this nightmare! So, PLEASE, PLEASE DO NOT USE THIS COMPANY!

    Store Space Self Storage - selfstorage - Updated May 2026

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