My compressor failed just over three years after it was replaced on the HVAC system that came with…read moremy new home in 2020. Unfortunately, it turned out the company the builder used for my home warranty never submitted the paperwork to extend the warranty on the replacement compressor. Jennifer at Bruce Mechanical was outstanding. She arranged to have the entire condenser replaced at a lower cost than originally quoted for just the compressor... and with a much better unit than the one originally installed! Mateo and Eddie were friendly, professional, and efficient during the installation. The entire experience exceeded my expectations. I highly recommend Bruce Mechanical... they truly stand behind their work and are a company worth supporting!

Jason came out to fix the central air heater on Saturday, January 31, 2026. My call to Bruce…read moreMechanical was deemed an emergency due to an expected drop in temperature to 26 degrees. (Regular work days are M-F). This was a follow up second visit a few days earlier. I was not charged for a second visit. Jason was very thorough as I watched his work checking every possible aspect that could be causing the problem. Then, he ran the same test 10 consecutive times before being satisfied. All of the 5 Technicians that I have met are polite and Personable ( Blake, Jason, Mo, Zach, Victor)

I can't say enough good things about Platinum Air Solutions and Jonathan Ray. Finding an honest,…read moreknowledgeable HVAC contractor isn't easy these days, but I was fortunate to find Jonathan. He installed a new central air conditioning and heat pump system in my home, and the quality of the installation was outstanding. You can tell he takes great pride in his work. Everything was installed neatly, professionally, and with attention to detail. Jonathan also reworked and rehung my ductwork to improve airflow and efficiency, installed a surge protector to protect my new system, and corrected several other issues that had been overlooked before. He didn't just replace my old system--he made the entire installation better. He also saved me a significant amount of money compared to other estimates I received, while still providing exceptional workmanship. That's hard to find. About a week after the installation, he came back to make sure everything was working properly and to see if I had any questions or concerns. That level of follow-up says a lot about the kind of person and professional he is. The new system cools my home incredibly well, and I couldn't be happier with the results. If you're looking for an honest, highly skilled HVAC contractor who truly cares about doing the job right, I highly recommend Jonathan Ray and Platinum Air Solutions.

Solid company , call them up and use them. They can help you with your needs. They know what…read morethey're doing .

In my search for an A/C contractor, I found that Larry at Total comfort was very willing to answer…read moremy multitude of questions about the system that was proposed, initially on the phone, and with follow-up email exchanges. His willingness to patiently entertain my questions was a primary reason I chose them for the job. Sebastion came out to assess the scope of work to enable an accurate quote. He was knowledgeable, professional, and courteous. The technician, Gill, and his crew Daniel and Guillermo arrived on time, introduced themselves and got straight to work. They were professional, courteous, and worked like well-oiled machine. I have never encountered an A/C technician as impressive as Gill with his obvious vast knowledge of HVAC. He answered all my many questions with convincing confidence and encouraged me to ask questions. I will certainly be contacting Total Comfort A/C when my 10-year-old upstairs system needs replacement.

One of the co-owners of this company took the time to listen to me regarding a problem with a new…read moreAC system another company installed. He was patience and gave me advice. He also sent pictures of what a proper duct installation looks like. It was very clear that I had made the wrong choice. If I could do it over again, I would use Total Comfort/AC Systems. The care he showed me, even though I was not a customer, spoke volumes. Larry has all my gratitude!

My mom actually found these guys because we didn't know where to find my air filter (we were…read morelooking, we were just getting confused). They had my mom navigate through what it is they were looking for and they came out to help us find it, on a Sunday, no less ! They even helped us with another issue we didn't even know that we had. They were very nice and cordial. Very friendly and took the time to explain to us some things so we can prevent future issues. I would definitely call them again.

My AC has a lot of moisture underneath and makes a loud noise when coming on or going off. So the…read moretech from A/C Tex showed up early which was cool. His first concern was the service charge. Believe me, I'm going to pay you. He turned the unit on, went outside, (I heard him on the phone), came back in the unit seems fine to him. The noise is from the unit getting two different commands ie upstairs on cool and downstairs on heat. Is that right only time will tell. The moisture is from the unit, he said that was also normal. I'm straddling the fence. He didn't even send me an email receipt

Professional, knowledgeable, trustworthy and timely service. Fixed my heater quickly. Big relief in…read moretrying time.

Hired this company to do our warehouse and they did an OUTSTANDING JOB!! Will definitely use again!read more

Rigo and his team came out to service my a/c. He diagnosed the situation and resolved the issue. I…read morehad a drainage clog and low Freon. We felt very comfortable letting him into our home. I plan on buying a new system soon. Highly recommend you get a quote frI'm them before buying your next system. Price and service is unbeatable.

Famous A.C & Heat has been my service provider for many years. They always come through with…read morerepair and whatever I need help with AC or Heating issues. They are fast and detailed with the description of their services whenever I asked for more details of the repair. I would recommend them to all my friends and neighbors.

Today I met Garrett for the first time when he came by to run a wellness check on each of our three…read moreTrane units. I was impressed with his professionalism, his courtesy and his commitment to servicing those customers who have entrusted Comfort King with their HVAC needs. Although our initial discussion last year did not go well, he more than addressed any previous concerns I may have had during the ownership transition period. I appreciate Garrett reaching out to me to reset our customer/contractor relationship. I can assure you that I will be a Comfort King customer from this point forward.

I did report an issue with the air condition the lady told me the charge will be by the technician…read more- the technician was very professional and gave me 145 dollars charge I decided they send me the invoice to the mail abd pay - the next 3 days the ait condition failed again try to call but they did not answer- due to my schedule I only can call certain times - then I got the invoice for around 250 - finally they did answer - and they did not like that I told them if I would have paid you that day would be 145 and still the problem is not fixed, the next thing she said you are unhappy - we won't charge find someone else. they just made me loose time - and who knows what they did for real - and still I don't have it working. the technician has better customer service than the people that answer the phone -abd office- and due to tgat he did not have the opportunity to check what he overlookEd- at least I won't be charge but definitely the people on the phone worst customer service abd very opportunistic not as honest and professional as the technician - advice pay at the moment with the technician otherwise they will take the chance. again at least they cancel the charge for a service not given and I am bringing another company to tell me what it was done to the unit which I told the lady I will do.

Our older AC unit went out after owning our home for 5 months. We purchased a warranty from…read moreAcclaimed but had already dealt with one claim that did not go as well as hoped. I had little optimism that I could file a claim and have an outcome more positive. In fact I called a couple contractors to give me quotes after learning the hard way the contractor assigned by AHW would save me any money. Chris and his team were a huge and pleasant surprise. They communicated quickly with me on my claim, came out to assess things, and and a resolution with AHW all in a timely manner. 3 days later I have a brand new outside unit that saved me $5,000. I would highly recommend this company. Also everything was explained to me completely in a manner any average homeowners can understand.

Chris from Spring branch air-conditioning followed up on my concerns and sent out a technician. The…read moretech did a fantastic job and was very personable and professional. I'm happy with the work and I would recommend this group for your yearly check-up service!