If I could give more than 5 stars I would! Stephen was very personable and understood the urgency…read moreof our situation. Johnny was sent out to my 90-year-old father's house the same day, (8:45PM) to access the problem. All this time, my fathers was told he needed a new unit by another company and all he needed was a new breaker! The next morning, Johnny was there with a new breaker, completed the process and now all is well. They kept us posted with each and every step. It's nice to know there are actually people you can trust. Very highly recommended.

Scheduled quickly, good pricing, friendly and very clean!! Gilberts has changed 4 of my 5 AC and…read morevery satisfied with their work.

Wow!!! I called Nicks Pluming and AC initially and they came out Saturday at 2pm to look at my AC…read moreand told me that the capacitor needed to be changed that was 2k but if the unit needed to be changed that would be 6k and that there could be a leak. Pretty much a bunch of BS I called Efficient Polar Air they came out Saturday at 9PM said that the builder when the HVAC person installed the unit they didn't vacuum enough and if anything the expansion valve needed to be changed and vacuum to be done but couldn't confirm anything Nicks Pluming/AC was saying. They fixed the issue for there standard service call and if it keeps reoccuring the expansion valve and vacuum needs to be done. Do yourself a favor and if you have any AC issue call Efficient Polar Air!!! They saved me so much $$$$ by being honest and quick.

Great folks, honest work, reasonable price. The work on both my 1st floor and 2nd floor units, and…read moreget work done every time. Totally recommended.

I am beyond fed up with AC companies and their absurdly overpriced systems. Unfortunately, this…read morecompany is no exception. To be clear, the technicians at Texas Mechanical Strong were great. Professional, respectful, and clearly doing their best. My issue is entirely with the owner. I was sold an $8,000 two-ton, two-speed unit to service a roughly 600 sq ft master bedroom and bathroom. Even with my limited HVAC knowledge, I knew the unit was oversized. But the owner was extremely confident and assured me it was the right solution. It was not. The system has been a complete failure. Humidity regularly exceeds 60% RH, and trying to correct this has turned into a drawn-out mess. And the unit itself is only half the problem. The other half is the owner, Rey. Because the system wasn't performing as promised, I had to repeatedly call the company to inspect it. That is not my fault. I was sold a product that does not do what it was sold to do. During these visits, his own technicians told me that the owner referred to me as an "annoying customer." They also questioned why this particular unit was ever recommended for such a small space in the first place. I understand I was working within a budget. What I don't accept is being sold a poorly suited system just so the company could hit a price point. What made things worse was Rey repeatedly insisting that I demanded RH in the 50s. I have zero recollection of ever saying that. When I pushed back and pointed out that 50s is not the only acceptable or realistic target, he became defensive and sarcastically suggested that maybe he "isn't an expert" and "doesn't know what he's doing." He also claimed he has the same unit in his own home and that it works great. That comparison is meaningless. His home is far larger than a 600 sq ft space. The final straw was when they came out to run tests and told me they would return a week later. Whatever adjustments were made actually made things worse. Humidity began spiking into the 60s and 70s. I reached out to Rey directly and was completely ignored. I genuinely feel bad leaving this review because the technicians were solid, and they are the only reason this company isn't getting an even lower rating. But the way this situation was handled at the ownership level was insulting, dismissive, and unacceptable.

Call because we had no AC and had one quote but my friend told me about this company and said they…read moredid free estimates. I called made an appointment for 3. This must be the witching hour for HVAC (first company's appointment was for 3 as well and didn't show up till 5). An hour after he was supposed to be here called and said it would be another hour. So ok. He gets here and it's too hot in the house for him...we were living it!!! He then proceeds to look at the unit and say it is too old and will be an exorbitant amount to replace . But they will give us a good deal. Did a credit check and called back with a different plan and proceeded to pressure us into buy their Lennox. Didn't happen. It was more than just showing up late...

I used these guys because they had great reviews and had five stars. After using these guys, I feel…read morelike they need six stars. They are super polite and super fast. They changed out my terribly rusted drip pan at a great price- did general AC maintenance & they are now my new AC company from here on out. Excellent job well done!

OMG ! My AC blows cold air again! My AC was broken for a whole year. I put my trust in EZ/AC and it…read moreturned out to be AMAZING!! The tech guy new what he was doing right way. He was very professional! I know now who to call if my AC goes out ever again. Houston get too hot ! Thank you EZ/AC GREAT JOB!! YOU GOT MY BUSINESS...

Emmanuel Olmos, Technician, arrived promptly to my residence. Took the time needed to examine…read moreunit. Answered all my questions so that I could make an informed decision regarding services needed.

Immanuel came today for the regular check-up and did an excellent job. He caught some serious…read moreproblems caused by the last repair performed by the service tech sent by Choice Home Warranty. He also gave me a price for the repair service and the information I needed to check with Choice and see why they left these problems without informing me. I am really glad I have this service from Uptown. Shereen M.

I can't say enough good things about Platinum Air Solutions and Jonathan Ray. Finding an honest,…read moreknowledgeable HVAC contractor isn't easy these days, but I was fortunate to find Jonathan. He installed a new central air conditioning and heat pump system in my home, and the quality of the installation was outstanding. You can tell he takes great pride in his work. Everything was installed neatly, professionally, and with attention to detail. Jonathan also reworked and rehung my ductwork to improve airflow and efficiency, installed a surge protector to protect my new system, and corrected several other issues that had been overlooked before. He didn't just replace my old system--he made the entire installation better. He also saved me a significant amount of money compared to other estimates I received, while still providing exceptional workmanship. That's hard to find. About a week after the installation, he came back to make sure everything was working properly and to see if I had any questions or concerns. That level of follow-up says a lot about the kind of person and professional he is. The new system cools my home incredibly well, and I couldn't be happier with the results. If you're looking for an honest, highly skilled HVAC contractor who truly cares about doing the job right, I highly recommend Jonathan Ray and Platinum Air Solutions.

Solid company , call them up and use them. They can help you with your needs. They know what…read morethey're doing .

Installed the new unit and attic blower, good price, was done within roughly 4 hours. On time and…read moregood communication

After getting a very inflated qoute from another AC company that was later followed up with price…read morecut emails when I did not respond, it was very refreshing to deal wth JD's AC & Heating co. who were very professional and gave me a timily and fair estimate to preform the work. My experiance dealing with Jose and his team during the installation was just as great. My condenser unit was on a small balcony on my 4th floor and the evaporator coil/air blower unit, Furnice were in the attic above the 4th floor. Jose was able to line up a crane and replace the old unit and install a new unit the same day as the qoute. The entire team was very professional and completed the work on time. My install was a week ago and everything has been working perfectly. My new unit is so quiet and I am noticing less humidity in the house as well. I highly recommened JD's AC & Heating if you are looking to hire a dependable and professional AC company.

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE