Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

Hollis plumbing did a very professional job putting in my water filtration system the two men were…read morevery friendly and knowledgeable about what they were doing , the system is an aquasana and they put it together really fast cleaned up after they finished and even cleaned the system pieces to make sure there were no leaks. I would recommend them to anyone who need a system installed. thank you guy for a job well done

They arrived a little bit early, and the plumber was very knowledgeable and professional. The work…read morethat I had done turned out to be a lot simpler than what I thought it might be and I was not overcharged. This company is a family owned business that's been around for more than 50 years. I would highly recommend them.

I contacted Ronald Washington regarding a septic back up. He quoted me a service charge of $125,…read moreand stated this amount would come off the total price. We paid a total of $400. He suggested installing an output where he'd knocked a hole in the sewer line and snaked out debris. He assured us he would return the following week to complete the job. He never called so my significant other contacted him when we didn't hear from him. He finally answered and stated that he would have someone come out. No one ever came. We called him and left several messages which he has ignored. I left my issues concerning his improper business practices on his Facebook business page and he replied there. He finally called us and we asked him about coming to an amicable compromise by refunding us the $200 since he didn't do the output installation. We even discussed the service fee of $125, as a compromise. He originally told us the service charge would come of the total price. He refused to do anything to rectify. We are left with unfinished work and property damage. Mr. Washington has a history of this type of behavior. He has several reviews on Google where others have complained about the same issues. He also has complaint on Better Business Bureaus website as well. He should not be allowed to legally conduct business.

Ronald washington is another crook for a plumber. How is it that these plumber have to charge a…read moreservice fee everytime they come out when the problem was not fixed the first time. He came to the house yesterday to fix the no hot water issue. This morning the hot water is off again. He precedes to say it's another service charge. The issue was never fixed in the first place. Need a good reliable person on this earth.

Cody was prompt, on time and extremely professional. He answered all questions even after he had…read moreleft my home. I appreciate his attentiveness and patience. I will call Cody again!

Air Conditioning had stopped working. Desk personnel responsive. Repairman arrived within time…read moreframe. He tested failing HVAC exterior pack for a time. He informed me that the innards were frozen and corrected the components affected. He got it operational, working, professionally and efficiently. He waited until we were satisfied: it didn't take long; air from the vents flowed out cold within five minutes. The cost was predictable and acceptable. I would recommend him and the company with no hesitation. (Unfortunately, I can't remember the repairman's name - you'll have to ask them ;-)

I called on April 29, and they set up the appointment for April 29. They (Mike Landolf & a trainee)…read morearrived around 2:30, and were done around 3:00 for everything I had requested. Quick, competent, efficient work. With that and a Senior discount I couldn't have asked for more. I've usually dealt with Meetze, but reading some of the other reviews, it makes me think who you get is really important. If I need a plumber again, I'll ask for Mike specifically.

Great plumbing repair, but WAY, WAY TOO EXPENSIVE!!!!!…read more Meetze Plumbing replaced the In-sink garbage disposal in our kitchen in June 2025. We bought the replacement InSinkErator, so that only remaining cost was labor. The technician in question was very courteous and professional, and finished the job in about 40 minutes. He did a terrific job. We're very satisfied with the quality of the work. But we still felt snookered by the cost -- the replacement job ended up costing us $531.25! Hence our rating of 1 out of 5 stars.

I read a great review of Lawrence on FB and sent him a text to schedule installing a kitchen…read morefaucet. He replied promptly and switched his schedule around to get us handed the next day. Lawrence was prompt and courteous of our home. Great job and very reasonable.

He sent a message and said where I live too for and it's not in their work territory. He apologized…read morehe thought it was a town That sounded very close to where I live. I understand. He was very sincere about it. Thing's like that happen all the time. So I will have to find someone else.

Called around noon and they responded within 20 minutes. Came out a couple hours later, looked over…read morethe situation. I told them the next day would be fine to replace our water heater. Texted me to make sure 9am would be okay and I replied yes. About 10 to 9 he tested me again saying he was running late and would be here soon. He show up about 9:15. Excellent communication. They removed the old tank and hooked up a new one. An hour later,we had hot water. Very pleasant and great communication.