10 stars! I have used Atlas Glass twice. Once for a large mirror in my yoga room and again for a new shower door that was leaking and poorly done by someone else. Both times Tom and Al did a great job installing the glass at a fair price. I highly recommend Atlas Glass! Marlene at the office is great at getting back right away and is very helpful. Absolutely no hesitation recommending them. read more

Atlas Glass & Mirror - Large mirror - Glass & Mirrors Near Me - Framingham, Massachusetts

Easy estimate...1 call and next day. I confirmed... They ordered the glass. It was put in the next week! So fluid....So smooth... Really nice people. Great to work with! read more

More than five months ago Atlas picked up my patio table to have the glass replaced. They told me to expect two to three weeks turnaround. Today , five months later, I got the table back. They blame the issue on the fabricators mistakes. I didn't hire the fabricator I hired Atlas. they seem like nice people but that didn't help. This was an extremely frustrating experience. My take is that there was no sense of urgency and extremely poor follow up on their part with the fabricator to push the project through to completion. The communication was terrible. I had to call nearly every week but most of the time they did't ans the phone and the mailbox was full. Really didn't get any follow up until I went to their office in person . I don't sense this is business they wanted. That would have been fine . they should not have accepted the job. They need to either find another fabricator or not take on business they don't want. I am going to pay them right away because that is the right thing to do. They should never have billed me. that would have been the right thing to do on their part. I guess we have different standards. Very poor business decision on their part. read more

What a shock! My pathetic builder didn't use a single decent sub, so what a surprise that they used these guys for our shower door. Someone (not Altlas, I'm sure) hand-trimmed the rubber gasket (or whatever it is) that seals the frameless door. We discovered it after being here for 5 months as it was the guest bath. Anyway, the owner responded quickly and sent two guys over a few days later. They genuinely cared about getting the door sealed up, not just doing a quick fix, so they ordered different parts and came back the following week. He brought a few different options, even a really expensive new set of hinges and frames, for me to choose from. (I didn't use those) Anyway, it looks great and these are people who clearly stand behind their work. read more

They came to my house and measured everything and said they would have a quote next week . I waited two weeks and they said they would have a quote no later than Monday . I was calling on Friday . It has now been two weeks since my last call and I'm still waiting . I can't believe that a business is so unprofessional . If you look at the reviews on there website, you will see that I'm not alone . read more

I needed the glass replaced on my french door and got a really high quote from another glass company. Atlas was a very reasonable price and a pleasure to work with. Tom got back to me quickly with a quote and set up a date to replace the glass right away. The door looks great. I highly recommend working with Atlas. read more

I am a very unhappy customer. As much as I hate to write a poor review for a area business, this was so bad I had no choice. I wanted to replace a bay window that was cloudy. They came, measured and checked it out and gave me a price. When the 2 men came to do the work they couldn't get the window out and blamed the company who put it in years ago for using strong epoxy. They finally had to break the window and left a mess. After putting in new window I was upset to see they did a horrible job leaving putty and epoxy all over the place. The vinyl frame around the original window was all cracked and broken by them but not repaired or replaced. They left broken glass on the windowsill and in the garden. There was uneven putty around and on the window. I refused to pay for such shoddy workmanship but they kept blaming the previous installers. When the owner came to try to repair the mess he tried to clean up what they did but it still looks awful. I would never use or recommend them again. read more

The did a great job replacing a double glass broken window. Left the area clean and the window looks like new.

Great experience - excellent communication with Jay via email and phone to configure and place the order. Quick turnaround time, delivered to my doorstep in beautiful protective packaging. The fit was perfect! I highly recommend Atlas Glass & Mirror! read more

Tom and his crew are really good - had them do mirrors in my house - competitive quote and the workmen were careful and easy to communicate with. My house is an old one so the walls and ceiling were not 100% straight and they still managed to cut and fit the mirrors such that they looked perfect. Also, Tom (one of the owners) actually works and oversees things, so when I accidentally broke one of my basement windows on a cold day last week they stuck around and cut me a replacement pane 15 minutes before closing so I could fix it. Solid outfit. read more

I have an antique bureau with a glass top with usual curves and rounded corners. When it broke, I took the broken pieces (two pieces, it cracked in half) to Atlas. They made a new piece for me with better glass it fits perfectly! Very smooth edges and a lovely piece. It was hard to do but they worked at it and got it be indentical to the old piece. Thank you, Tom, and the Atlas team. I will be back when I need any more glass work! read more

Very disappointed with their customer service. I know that contractors/home service people are extremely busy these days, but a little organization and a helpful attitude goes a long way. Be honest and don't make me waste my time. I called them over and over trying to order a simple bathroom vanity mirror, installed. Each and every time I called, I had to supply the same exact information. Each time, they promised a call back so that I could place the order, but they never called me back once. I had to keep calling them. And repeat all the info. I finally complained, and the response was, "Well, if you'd like to go somewhere else...". Not, "We're sorry, we'll do better. It's been busy. Our computer is messed up." Whatever. So, I hung up and will do just that...go somewhere else. I would like to shop locally instead of ordering from Amazon or going to a big box store, but sometimes these local businesses just don't get it. read more

I would give them 0 stars if that was an option. They put in glass that is different than all the surrounding glass and also that creates a line across the top when the sun moves. The manufacturer's rep came to look at it and acknowledged that there was a problem. When I brought that up to the Atlas Glass owner, he said that the manufacturer's rep mis spoke. Stay away from Atlas Glass at all costs! They do not stand by their work and they are dishonest. read more

Called for estimates over 4+ times. Spoke to Jay and Steve (brothers and owners) Both keep saying they will come out or return a call and never happens. Started to become a joke to call them and say remember me.. we're still waiting on that estimate.. same song and dance response. "sorry must have slipped my mind" "Will be in touch within the hour or were coming out today." Don't waste your time or breath. read more

This is a family business run by a couple of brothers. I have had 2 separate experiences with Atlas and they've both exceeded my expectations. The first time I had the IGUs replaced in a bunch of older dirty windows. They did a great job and the windows are crystal clear. Then I had them back to install a glass shower door. They did a great job. And my wife loved the work they did which is even more important. :) read more

This is at least the third time I've used them. The folks at Atlas Glass & Mirror are responsive and skilled. The mirror came when it was promised and the guys centered it meticulously. You can't go wrong with Atlas Glass. read more