I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!

Thank you to Kyle & Frank for the great job they did removing damaged items and removing wet carpet…read moreand padding and placing 24 fans and 2 dehumidifiers. It is a relief to have all that wet stuff removed! They were careful to check with me before throwing anything out that could be of value to me. I appreciate their kindness and highly recommend calling Servpro if you need help with a clean up.

Erica and her team did a fabulous job. I could not be more pleased. I received 4 estimates, and…read moreErica did by far the most thorough job assessing the damage and explaining exactly what the team would do. They jumped on the job right away, communicated promptly throughout the process, and did what they said they would do. Even when a table was accidently scratched, I appreciate the care what was put forth to have it repaired. Erica and her team are very nice and great to work with. I am very glad to have selected a smaller, local company who cares about quality and customer satisfaction. I would not hesitate to recommend PuroClean of Plymouth.

From the owner: We are the Paramedics of Property Damageread more

Would definitely recommend this company. They did a fabulous job on cleaning our sofa. Went above…read moreand beyond offering to clean a pillow my grandson had melted crayon on. Look no further, they are great!

They cleaned our area rugs and two sofas and did a great job. They took extra care to protect our…read morehardwood floors and were very professional. I would highly recommend using them for any floor or upholstery cleaning you need. The price is very competitive as well.

Great service - fair price. Good communication from start to finish. Already recommended them to a…read morefriend!

Great work and responded very quickly with incredibly professional and clean services!read more

From the first day I spoke with Mike, and I explained to him that I had a water leak approx. a year…read moreand a half ago and I was out of my home for 8 months, he put my mind at ease and told me I wouldn't be out of my house for no longer than a couple weeks. Mike and the rest of the Team at Premier was awesome, they kept me informed each step of the way, always available to answer any questions that I had. I would recommend Premier to anyone that is looking for home restoration. Not sure why it is showing I'm in CA, I live in Oak Park, MI

My interaction with Premier was nothing but STELLAR! From beginning to end, they were…read moreprofessional, fast and friendly! Justine is the EPITOME of customer service! No matter how many times I called her, she had an answer for me and never once made me feel like I wasn't her ONLY customer! Just a PHENOMENAL experience! Thank you for everything to the whole crew!

Second floor bathroom caused damage to our main floor area late June 2025. I reached out to my…read moreinsurance company and they had Drymedic reach out. The mitigation team did a great job removing damaged floors and walls and started the drying out process. About 2 weeks later after requesting things to get moving a estimate was performed and a few days after that the reconstruction program manager came by for about a hour answered some of our questions and said he would have the flooring and painting team reach out to me in the day or so. I sent information on some items that were on sale we would like have ordered to be installed in our master bath and to get them purchased. Those items were drop shipped a few weeks later. After numerous text and calls over a 3 week period no one else reached out to me. I shared my disappointment and reached out for the Director of construction to reach out to me with no return calls or emails. I even reached to others with the company to relay the message with no response after doing that. So I terminated Drymedic and had another contractor get started. Of course once I terminated their service, I was reached out to by Drymedic. I asked for the invoice for the vanity and faucets I had preordered so I could provide that to my insurance company for payment. Nothing was provided and I was told I would be billed. During reconstruction I also used the Drymedic pack out team for all of my contents. All of our belongings were packed and stored at their warehouse during the remodel of our home. At this point I was still willing to use their other services. Construction was completed about a month later by new contractors and all of my furnishings were brought back and unpacked by the Drymedic moving team. Insurance paid all of the fees for the Mitigation, Pack out, Storage return of my items. Contruction fees for the new contractors I had to hire. Forward to almost 4 months later I was just issued a final bill from DRYmedic for the vanity and faucets along with a bill based on 10% of written estimate charge of the whole construction job they previously quoted. I was told if I did not pay the bill it would be turned over to collections.

I had a pipe come apart, and the water leaked into the ceiling in the lower level. My insurance…read morecompany sent a remediation company to remove wet & damaged drywall and flooring. Drymedic contacted me because my agent gave them my phone number. I needed them for the rebuild. They sent a man out and he seemed real helpful. He took all the information and pictures and said they would contact me once everything was reviewed. I waited a week and then tried to find out what was going on. I sent emails, text, and voice mail messages. I received no call back, email or text. So, I waited till the next Monday and ended up calling another company. I can't tell you what kind of work they do. All they had to do is send me a text, saying they couldn't do the work. It's unacceptable to leave someone hanging.