excellent service from estimate to end of the job clean up was great will use them again when trees need trimming read more

Signed a contract for some services, and they never showed up to do the work. Estimators name was Alberto. The office crew is unprofessional, with little regard for providing customer service. read more

Mario helped with a tree that was a danger to our customers after some branches broke and fell, and other branches broke and stayed suspended in the tree. He identified the problem and had his crew out the next day to do a major pruning job of a huge deodora cedar in our yard. read more

Atlas Tree Service removed a tree from our property in Concord CA and did a great job! They were very professional, cleaned up nicely afterwards and gave us a great price! I'd definitely recommend them to anyone looking for this service. Sean C read more

Steven had the crew do an amazing job on trimming the oak trees for a better view in west side Danville. 5 guys did the work fast and opened the view. The cuts were hard to see. read more

Atlas Tree Service - the view from the patio - Landscaping Near Me - Concord, California

Fernando and his crew came out yesterday to trim/prune several trees in our backyard, including a 28-foot tall tree. The trees looked "BEAUTIFUL" when they were done with the job! The entire crew are highly skilled in their profession and very conscientious and it definitely shows! In addition, they were all so nice and friendly and seem to really enjoy what they do! Seeing Fernando scale that tall tree so effortlessly was really something to see! AMAZING!! Also, their clean up afterwards was impeccable! They truly are incredible employees who are so respectful of the property where they're working. On a separate note, Cristy was so sweet and pleasant to deal with while coordinating this job! She is equally efficient and professiona! Thank you Atlas Tree Service! read more

Have used Atlas for probably 10 years. They did an excellent job on my Fruitless Mulberry, it is a giant tree. They have kept the canopy and do excellent work. Luis and the rest of the crew are friendly and do clean work. Also trimmed some big hedges. They did what they said they would and left my yard cleaner than when they got here. Thanks Atlas Tree Service! read more

We are beyond pleased with Atlas Tree Service!! Our trees our beautiful! From the first time I called the customer service provided was "unmatched"! When we called for the estimate and to book our appointment the Customer Service provided was professional and the follow-up and follow-through also was excellent. The tree pruners were punctual, courteous, and did a fantastic job! We will definitely call Atlas Tree Service again for our pruning needs. read more

We have used Atlas for 20 years. They are beyond excellent to work with. An added bonus is that they do landscape work as well. The results are impeccable, their employees are amazing (Jarred and Gina as well as the entire landscape crew rock! No pun intended). I would recommend Atlas for any and all projects that they do. read more

I have used Atlas Tree Service a number of times and I am very happy with their service. This time we had a large overgrown multi trunked sumac trimmed and reshaped. They did a terrific job. Their receptionists are great, friendly and helpful. The crew was on time and respectful of the property and landscaping. The whole business is top notch. read more

I've really never been so consistently pleased with a service! We hired Atlas to cut a big redwood in our backyard a few years ago and then hired them again to cut some more trees in our backyard. Each time they came, they left everything around the trees better than it was when they arrived. We've had other contractors doing work in our yard and they've left water bottles and trash...Atlas would never do this and it's very much appreciated. We just called them for the 3rd time. This time to prune a tree in our front yard. When they came to provide an estimate, they educated us on how our specific tree grows, what the results of pruning the tree would be, and why they suggest we don't prune it. I love that they took the time to talk to us about it and didn't just come prune a tree that didn't need pruning. Thanks for your consistently great service, Atlas! read more

We had a large river birch and several others in the backyard that we wanted removed. The large tree had grown over into power and cable lines and had spread out over yard. To us it looked like a daunting task. These guys know their stuff!! They carefully removed branches without damaging our vinyl fence just underneath. In addition they removed trees that might have fallen on our sheds underneath without a hitch. Cleaned up after themselves, even moved my trailer out of the way. I couldn't have asked for more. I highly recommend Atlas Tree Service!! Should be 6 stars! read more

Atlas Tree Service offers certified arborist tree advice. They are very reasonable in what they charge, and they have done a great job trimming quite a few trees for me. They also removed two unhealthy trees, ground up some stumps so I can plant new trees, and they cleaned everything up. I have worked with several tree companies over the years on several properties, but none have been as responsive, professional, or fair as Atlas Tree Service. I highly recommend them. read more

We have been using Atlas Tree Service for a few years and they always delivered excellent service. This time, we need to remove a Eucalyptus tree that protrudes the side of our driveway. Team from Atlas again performed splendidly. read more

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Steven is great! He is a friendly and professional certified arborist that went to take a look at some redwood trees for a property we were interested in buying. He's communicative and speedy and does exactly what he says he's going to do which is especially appreciated these days. We will definitely be calling him for help if we need any more trees assessed in the future. Thank you, Steven! read more

They provided a quote to trim two (2) trees and remove another including grinding the stump. They did a fabulous job that we hired them to top and shape the other trees in backyard. Professional through and through...great job with clean up as well. Will definitely be the place to go to for tree service!! read more

We just had six 35 year old white birch trees reshaped with a major height reduction. The crew was timely and professional; they kept checking in with us on progress to make sure they were meeting our expectations. The cleanup was great too. read more

When. I contacted someone to give me an estimate, they came immediately. Although they had a very full schedule they were able to squeeze me in and cut down the tree that was hitting my neighbors fence. They did an excellent job. I would definitely recommend them for their service and attentiveness. read more

My experience was such that I wouldn't call them again, but they DID get the job done. In detail: --Calling the office and talking to the people on the phone was a bit disconcerting. The woman I spoke to initially claimed to be the owner's daughter and was a little too chatty and unprofessional. She actually asked me my sun sign and age over the phone. Who does that?! --She also gave me a number to call for USA or something like that, a service that will flag your gas lines. But in getting through to USA they informed me they need the contractor, NOT the homeowner, to make the request, so I had to call Atlas back and explain. A bit weird. She should have known that. --The guy who showed up to do the job rang my doorbell and didn't introduce himself or say much of anything. This is a business, and I expect professionalism. When a single woman answers the door, what is the etiquette? Say, "Hi I'm ___, and I'm here for the stump grinding job. Here's my card." (Then hand card.) So that too was weird. --The job got done and for a price I felt was reasonable. It was grinding out a large stump I could never have tackled on my own with large and heavy equipment. So, I appreciated having the job done and at the time specified, but the lack of professionalism and manners I found offputting. Not at the top of my call list for the next landscaping gig. read more

They no call no show for my appointment on Thursday. The arborist called me on Friday and said that he didn't come out because it was an awkward time for him. He wanted to know if he could come out that afternoon. No, idiot. I already took time off from work once. You definitely won't get a second chance at my business. read more

We recently had an excellent experience with Atlas. They were one of four companies we had out to quote the trimming of the redwood tree in our backyard. They were not the cheapest, but by far presented us with the best experience. Their arborist was able to come out and do the quote quickly, he clearly knew what he was talking about and really took a no-nonsense approach to the situation. In other words, there were no "extras." The highest quote we got was FIVE times Atlas'. Out of the four companies, they were the only one to call after the quote and see if we were interested in moving forward with the work. I went ahead and made an appointment with them. The crew came as expected (even a little bit early) and did not require me to be there for the service. I showed them the tree and then left to take my kids to school. When I returned home, they were gone. They had done an excellent job and left no trace of the debris. They left our backyard even cleaner than they found it. And the best part is that they did all this without any payment or securing credit card. In fact, I just called them today (almost a week after service) to offer them my payment. From start to finish, this was an excellent experience, so rare in its ease, thoroughness, and quality. read more

We've called Atlas to tend to our trees on several occasions. From trimming to removal of trees both large and small, they've done a good job and on the few occasions where something went amiss, they've worked to correct it quickly and fairly. The office staff is friendly, curious and connected to what is going on in the field which is a bonus. Most recently, they came by -- during a severe windstorm -- to fell a large eucalyptus tree which was about to come out one way or the other. They had a crew on-site in a little over an hour from my call and they secured the tree from falling (removing the most dangerous limbs) and returned the next day to finish the job. The quick response and very personable service carries this from a 4-star to a 5-star review. read more

I purchased a short-sale that has a massive Chinese Elm tree for a residential property which has never been pruned before - at least 80'x120'. I called Atlas and an Arborist came out quickly to take a look at the Elm along with other trees. Even though this tree was massive and a crane couldn't go in there, this was no problem for them. He knew exactly which branches to take out to keep the tree looking good and healthy. Crew came promptly on D-day and was very professional. The tree was so big, the crew had to work on two properties - I was impressed as well as my neighbors. Stump removal looks good too for the other trees. I will use them again in the near future. read more

When a tree falls it's devastating for the owner and the neighbors it affects. That's what happened at my home.... Atlas was prompt in arriving with their quote- found them to be economical; their crew - professional & courteous; their clean-up spotless- My tree was a challenge - Standing at 150 feet with a broken limb spanning 3 yards. Atlas came with 2 crews - cleared the neighbors yard within hours and mine within a few days - (since they had to completely remove the tree.) I'd recommend Atlas to anyone - you can rest assured the job will be done right!!! Also want to acknowledge Debra in the office- she scheduled everything just perfectly and calmed me when I needed it the most. #####1 in the East Bay area read more

Atlas is amazing!!! They really responded quickly to a dead, swaying tree very close to my house! I was really afraid of the tree falling on my home. 30 foot tall deodora....they were in and out in 40 minutes and cleaned up immaculately! What an amazing crew and customer service! Very reasonably priced!!!!!!! Thank you!!!!! read more

These guys were outstanding, courteous and clean and professional. Removal of 4 trees, stumps and debris. They were also the most reasonable priced! read more

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Not returning customers calls left with a real person, not on a recording. I'm taking care of my fathers house and he has a huge oak in the backyard that looks sick, it's dropping leaves at an alarming rate and about 25-30% of the leaves on the tree are yellowing. So I called Atlas on Saturday the 18th and they picked up and I explained the problem and said I needed an arborist for a diagnosis. They took down my info and said they would give it to him on Monday. About 10am on Monday I called again to make sure that my message got thru and this time they said they would give it to the arborist when he came in around 2PM. By Tuesday noon I hadn't gotten a callback of any kind so I called another certified arborist who returned my call late that same day. Now it's Wednesday morning and still no callback from Atlas. Not returning customer calls is inexcusable in my book. If you can't help me, or are too busy to address my issues take a minute or two to call and tell me that, I'd appreciate it, no callback is no way to run a business. read more

Very pleased with the work done by Atlas. I had them prune my 50 year old Japanese Maple, aggressively cut back my rear neighbors overhanging elms, and remove a dead apple tree. They did all of the work requested in the quote, were thorough, cleaned up well, and checked with me when they completed the job to make sure I was satisfied. What more could you ask for? I would use them again , and would recommend their service to others. ( like maybe my rear neighbor!) read more

We needed some branches cut off the oak tree hanging over our house (bedroom). Called three tree service companies, including two that advertised arborists. All were friendly, professional and provided price quotes quickly. It's somewhat difficult to make decisions for services about which we have little experience. Each company basically said they would do the same thing; cut back here, take weight off the tree there. They all would clean up and haul debris away. Researched Yelp and other web sites; decided to go with 5 star rated Atlas Tree Service. Very, very happy we did. Great communication, professional staff at every level, quick, efficient, spotless clean-up. Used a "cherry picker" to come over the top of our house to the back to do the work. They were in and out in about an hour. They have been in business for decades, have the equipment and knowhow to do the job right. There was about a $200 spread in the bids and Atlas was the lowest. Completely satisfied. read more

Atlas Tree Service - Up and over to trim heavy oak branches from over the bedroom (sigh of relief). - Landscaping Near Me - Concord, California

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Got a tree removed along with the roots. I spoke to Lois who seemed to always answer the phone at least when I called. We exchanged a few email correspondences and because she was so nice and the price was reasonable I went ahead and went with them. The crew that did the work was alright however, I did discover that when they took some of the tree root out my water sprinkler was damaged & I couldn't run it :( I called and spoke to Lois about it and she sent someone over (ASAP) by the name of Armando to take a look at it. Well, Armando happened to be super cool, sweet, down to earth and he knew what he was doing because he fixed in a short amount of time. Such a relief. Lois, you sent the best person over lol thank you sooooo much for making me a satisfied customer! read more

Stay away from this business!! I paid over $1000 to have some trees pruned, removed and grinded. The team they sent over was completely unprofessional and their supervisor was a very young man who didn't even know the names of my trees, wasn't professional, and didn't have any control over his crew. Worst of all, the job was incomplete. When I called to complain the office said that they had a fire and needed the crew to go put it out. That's fine, but they never came back! I called three times and asked to speak to the owner but he was conveniently never in the office and never called me back. I was left to pay another company to come back and do the work over again. This company over charged me and never even completed the work! There are many honest companies out there and this isn't one of them. read more

My cat was stuck in a tree for 2 1/2 days and my husband and I could not get it out. We called Atlas tree service and they sent someone out within 2 hours on the Sunday after the thanksgiving holiday. The young man, Daniel, who came out was professional and quick. He climbed the tree and put our kitty in a pillowcase to bring her down. The old oak he climbed went straight up and had very few branches. We could not have saved our cat without him. The price was reasonable and less than half of what another company was going to charge. I would definitely use them again. read more

We hired Atlas to remove a tree which had split in two and fallen in our back yard, onto our patio. They were the lowest bid, but after removing most ot the tree the owner Bill knocked on my door and demanded $500 more to complete the job. He claimed he didn't know we wanted all of the tree removed. I reluctantly agreed to pay him, despite the fact that we had explained the scope of the work clearly at bid time, because I needed all of the tree gone, not just some of it. Also, the workers topped the standing part of the tree and let the top fall onto a smaller tree, smashing it. That tree will never be the same. We had hired Atlas to remove two trees several years ago and were satisfied then, but we will never hire Atlas again based on this most recent experience. read more

Amazing !!! They came this am and cleaned up our palm which is about 60 ft plus tall and did such an amazing job Looks sooo much better and even better was the detail they took to clean up all the fallen debris, they covered our pool and when it was done you would never know they were even here... except the tree looks so much better They are coming back to do some other trees as well... I'd recommend them to anyone read more

Best tree service provider around! They came with a team of professionals who were precise, listened to our needs/concerns, and overall delivered a thorough service. They trimmed 3 trees of ours that were overgrown and tangled and did all the clean up. I really liked that they listened to our special requests and handled the job very professionally. read more

Atlas Tree Service was very responsive when I called to get an estimate to remove a tree that had fallen and other tree pruning. The estimate was reasonable and the crew was scheduled to do the work timely. The crew was on time, did a great job on the tree removal and pruning and they cleaned the area thoroughly, leaving my yard looking incredible. read more

These guys cut down a 40 ft diseased pine tree, as well as trimmed a neighbor's tree limbs that were overhanging my fence. Did it exactly as bid, showed up on time, highly professional, cleaned up afterward, did a great job! Couldn't have asked for anything more. Will be calling them in the future for all my tree cutting needs. Mike, Danville read more

Atlas does a great job--professional, on time, organized and they know exactly what they are doing. They have come out twice and this time we had a pretty extensive job lasting two and a half days. The job included removing 2 huge pine trees, removal of another large maple tree and a ton of pruning. They showed up every morning at least 15 minutes early and everyone was professional and courteous. I highly recommend them and will call them again. Atlas is my go-to. read more

Great company! Responsible and easy to talk to people. Always keep their word. Great pricing (their estimate for a 80-ft redwood removal was significantly lower than three other companies I tried)! Great execution of the job: clean, on time and - most importantly - safe. My estimator was Raul - did his job completely autonomously, called me back, discussed the technicalities. The crew leader for the job was Luis - competent and seasoned professional, his team worked like a well oiled machine. Thank you, Atlas. read more

No Show/No Call. After waiting nearly a month to have our tall shrubs pruned, and taking the day off to supervise the work, Atlas no showed for our appointment. There was initially some confusion on the crews arrival time, as the message they said they left on our cell phone the day before our appointment was never received. Setting that issue aside, we tried several times to get better information on the arrival time of the crew, other than "between 10 AM and noon", but our calls were never returned. Finally, at 12:15 PM, after calling their office for the fourth time, we were told that the crew had some equipment problem, and wouldn't be able to do the job at all. We only learned of this because we called them, and only after they missed their scheduled arrival time! The clincher is when we complained to "Pam" about the poor service, she hung up on us. This is the first and last time we try using this company. read more