I booked the Royal Getaway package at Bluefern Spa in Suwanee for my mother's birthday, and it was…read morea truly special experience. Anna was lovely, and Sarah at the front desk and Alina were incredibly kind and attentive. They went out of their way to make my mom feel celebrated and even called me in to join her during the tea and chocolate session so we could share part of it together, a small but meaningful gesture. The spa has a quaint, calming atmosphere. It's relaxing without feeling pretentious - a very genuine and grounded feel. My mom left feeling cared for and pampered, which was exactly what I had hoped for. I'm very grateful to the team and would absolutely recommend Bluefern Spa for anyone wanting to treat someone special (or themselves).

Terrible. Don't try and surprise your spouse with this Bluefern spa. They called/text my wife…read moreimmediately after getting off the phone with me today and ruined the surprised and then gave her info about payment when I specifically told them to call me at my number and that it was a surprise. Customer service is terrible. It was just like oops, oh well

I had an appointment with JAIME for Dysport and filler. I had a late onset inflammatory response in…read morewhich I had to seek treatment at an Urgent Clinic and subsequently the ER. I had severe redness and burning of my face along with intense shivering, chills and low grade fever when admitted to the ER. I was 3 weeks post treatment and I had large, firm nodules on both sides of my jaws with significant bruising to left side and moderate to mild on right side. I looked like a chipmunk storing food in my cheeks. I couldn't believe what I was going through. It was the worst and I wish I had never had my filler treatment done. I've regretted it completely. I couldn't believe I had a treatment done 10 years prior with barely a bruise and very mild swelling. It was a walk in the park compared to this. My experience was repeatedly dismissed by Jaime and the office manager, Stacey as a late onset inflammatory reaction. They could not understand that my body was rejecting the filler despite my trip to the ER. They still couldn't understand it continued to happen after a round of steroids and H1/H2 antihistamines. I was having to start additional steroids and continue the H1/H2 antihistamines due to my symptoms returning. My upper arms and legs were hot and felt like they were burning along with my torso. I had to pack myself in ice to be comfortable. I was completely miserable and no one at Vitality Med Spa cared what I was experiencing after a treatment they performed. I was told I could have my filler reversed but it would be 18 more days before they could "get to me". They also informed me that when they could see me it wasn't an emergency or considered an allergic response or in their eyes even necessary so I would have to pay $300 per each vial needed to reverse my filler. Forget already paying over $2000+ for my treatments that day. Now I'm on the hook for more expenses to reverse a treatment that went awry. I was told the office manager would reach out to me but that never happened. I even asked if a specific Dr on staff could see me for the reversal sooner since Jaime couldn't but I was told he no longer worked there. I even went into the spa to have the bruises broken down with an IPL to quicken their recovery process. I hoped to see Jaime one of those days to inspect the larger nodule in my left jaw since it was still large and firm. I wasn't sure if it was something to be more concerned with like an infection as it was still swollen and warm to touch. However, when I came out of the laser tx room, I could hear Jaime talking to another staff member and refused to see me for an evaluation because she was "too busy" as she stayed hiding in a supply closet until I left the spa. I was shocked that she couldn't care less about what I was going through. I've never felt this way about Vitality in all my years I've had services done. Never thought as big as they are, with all the awards they have and as long as they have been around..they would ignore the well being of a client that was going through a situation merely due to a service/treatment that occurred under their roof. That's like having surgery and subsequently having an infection or some other medical issue and the Dr saying they did the surgery but the patient having an infection/other issue...that's on the patient and the patient has to figure it out without the Dr's help. Sorry Vitality Med Spa, you have to expect some bad with the good...not every procedure is always going to go as planned! Unfortunately, I know firsthand!!!

I booked an appointment online, specifically for botox (and purschased the product online because I…read morewas told the sale was ending, so I needed to bank the product). I got a phone call the morning of the appointment saying the person I booked with doesn't do injectables. The platform should not have had someone come up that doesn't do the service I requested. I am a teacher and cannot come just any day, so booking over Spring Break was perfect. Now, there is nothing available and I am stuck with product I can't use because I will need to go somewhere else.

I had a horrible accident 25 years ago. Despite 300 procedures and surgeries, I lost my left eye…read moreand eventually my eyebrows. It has been a difficult and crazy journey, but that is life. Then I met Kimberly! She is ABSOLUTELY an amazing woman that has given me the ability to feel pretty for the first time in 25 years. She is very articulate and listens and makes sure she does what is best for you! I recommend Kimberly for all your Spa needs! A++++++++++

Kimberly is great! She takes time to completely discuss the procedure to do what you want and keep…read moreyou comfortable during the procedure. I had ombré eyebrows (not microblading) upper and lower eyelid and small moles removed from around my eyes. I healed well and love never have to put on anything but some lip gloss. I get complimented often about how great they look.

My mom loves coming here! I have mild cystic acne and a lot of hyperpigmentation from scarring. I…read morebought the package with Dual laser and Pico laser and it's been doing wonders for my acne, tone, and overall skin texture. They treated my skin with cooling masks and sunscreen after the laser. They get their technology from South Korea, a leader in skincare. Love this spa and I highly recommend it to those who want to spend less time and money on products you might be gambling on for guaranteed and improved skin quality!

My mom and I purchased packages to address our hyperpigmentation, wrinkles and loss of collagen in…read moreour face. We had 6 sessions total over a 3 month period, with appointments every two weeks. We stayed out of the sun during those three months and never missed an appointment. We couldn't be happier with the results: our dark spots are 50-75% lighter, skin is tighter, smoother (less crepey), even toned, and brighter. The laser sessions can get a little uncomfortable at times, even with the numbing cream, but before and after the laser treatments, you receive services identical to a full facial, so it's very relaxing otherwise. Their laser machines are from Korea, specifically engineered for Asian skin (thinner skin, prone to scarring, more issues with hyperpigmentation and moisture loss), so we choose to go here instead of med spas with Western equipment. The technicians here take the time and care to make sure you're completely satisfied with every session and everyone is very professional. We won't go anywhere else for our skin.

Very pleased with Gina's facials but not her business practices. I found her through Groupon and…read moreshe then sold me additional facials that she refuses to honor because she claims NOW that there was a expiration date (she also moved during that time). Shame that she has lost this customer and the 3 people I referred to her. Buyer beware!!

I highly recommend Vera Skincare ..Amazing!!! I've been going to Sunny for years. She is really…read morenice and service is always great. Her brand new spa is very clean. She gives the BEST facials and uses the BEST High-end products for great results. She has all the machines to have your skin looking good in no time

Dr. Abolmaali did a procedure on me and he did a great job. He is very skilled and compassionate. I…read moredefinitely recommend him.

From the owner: ReZen MedSpa is a new Luxury MedSpa in the Johns Creek, Suwanee area. It is offering a wide range…read moreof services including laser hair removal, skin resurfacing, facials, lymphatic massage, plasma skin therapy, botox and dysport therapy. We also offer weight loss services including the new medications such as mounjaro, WeGovy, Semaglutide, Tirzapetide, Zepbound to our eligible patients. Call us to book or check out our website.

Kimi is one of the most talented brow artists I've ever had the pleasure of visiting & a very kind…read moreperson to boot! My brows are symmetrical, flawless and still full. The service was nearly painless and very quick. Highly recommend

Recently, I moved from New York and have been looking for a new brow salon because the one I…read moreinitially found in Georgia was farther from my house and the results were just okay. I was really hoping to find someone who could recreate the style I was used to back home. I found this salon a few months ago and had been seeing one of the brow stylists, who was fantastic. She understood exactly what I was trying to achieve and helped me gradually get my brows back to the shape I loved. Since eyebrow growth takes time, we've been working toward that goal over multiple appointments. Unfortunately, her schedule has been a bit inconsistent lately, so I stopped in today after the gym hoping another stylist could help. Before we started, I explained in detail what I had been working on with the other brow artist and asked several questions to make sure she was comfortable maintaining that same shape. She assured me she understood and told me to trust her. Unfortunately, the result was the exact opposite of what I had asked for. It felt like my concerns weren't listened to, and months of progress toward growing my brows back have now been undone. Brows take weeks to grow back and often months to reshape, so it's incredibly disappointing to feel like I'm starting over. What made the experience even more frustrating was that I spent a significant amount of time explaining exactly what I was trying to accomplish because I wanted to avoid this outcome. I left feeling like I had wasted both my time and the progress I'd made over the past few months. It was simply a very inconvenient experience that could have been avoided if the stylist had been upfront about not being familiar with the technique or shape I was looking for. I'm sure this stylist may do a great job for clients looking for a different brow style, but if a client is asking for a specific approach that you're not confident you can achieve, it's much better to be honest than to promise you can. Setting the right expectations is so important. I wondered if I was just being overly critical, but when I got home, my fiancé immediately noticed the difference and even commented that my brows didn't turn out as well as they had before. I'll continue booking with the original stylist because she truly understood what I was looking for, but I wanted to share my experience so others know to request the stylist whose work aligns with the look they're trying to achieve.