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    The Lash Express

    3.2 (46 reviews)

    By appointment only

    Services - The Lash Express

    Blemish camouflage

    Eyebrow services

    Permanent makeup application

    2 More Services

    Permanent makeup consultation

    Permanent makeup touch-ups

    The Lash Express Photos

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    Recommended Reviews - The Lash Express

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    Reviews With Photos

    Helen K.

    Ok am I crazy here..? I had my lash extensions done on on 5/22. It is 5/31 and literally every single one has fallen off. When I came in, Chelsea was there to do my set and she seem really disinterested in me. And then when I went to lay down to get my lashes done she didn't really ask me what I wanted, I had to personally ask was kind of curl and length she was going to do. Then she kind of was like oh yeah that'll be fine and then I laid down to get my lashes done. There was a REALLY weird soap opera on and even when I said "this is a really weird show" she just kinda said uhu and didn't offer to change it. Maybe I'm used to something else but I have had my lashes done before and usually they explain the type of lashes they will use and put on calming music so you can fall asleep. The whole process took about an hour and I was happy with my initial lashes. I followed all procedures and didn't get them wet for 24 hours and I didn't even wear makeup so I could be extra careful. I felt like she wasn't happy that I bought the lowest cost option and so didn't really care which makes me sad. But honestly. Half of these lashes were gone by day 4 and all. LITERALLY all are gone today and it's been 8 days. I just think that's kind of crazy. The photo attached was taken today and you can see not a single lash remains :/ Oh and I posted a photo of a screen shot of my appt.

    Cyber bullied by the owner for my review.
    Ashten G.

    This place has absolutely TERRIBLE customer service. The stylist answered the phone in the middle of working on my eye lashes, and I could hear her sending texts through the session. It's no surprise that almost all the lashes fell out of my left eye in only 2 days. It was horribly embarrassing. When I called to let the owner what happened, she was extremely rude and yelled at me until I had to hang up the phone. She acted like she was going to make it right. The next session went well, but when I called back to schedule a fill-in, she refused to book an appointment for me. If you're looking for a petty, short-tempered stylist, this is the place for you. If you want good customer service and a high quality salon, go somewhere else. The owner bullies people who leave bad reviews.

    Lashes by Brandi J
    Veda W.

    I've had an eyelash extension done only once in my life and it was not a professional job. I didn't know what to expect going into CouturEye. I just decided to go for it after reading the positive reviews. There is a Yelp deal attached, $58 for $125 so that helped the decision process as well. I was able to schedule online and was excited to see that they had an opening for 9pm. I arrived 10 minutes early and Brandi (owner) was with another client and politely advised me that she'd be right with me. Once it was my turn she consulted with me to find out what I liked/wanted and made suggestions. 10 minutes later I felt super comfortable and we talked like old friends. The hr flew by so fast! I felt no pain, no liquid running in my eye, no sticky eyelids, etc. See the 1st time I had them done I experienced all of the above and when they were taken off they took my natural lashes off as well so I was pretty much looking like a bald eagle imo. I almost shed a tear when I looked in the mirror they look so fab and natural. Totally exceeded my expectations! I've scheduled another appt with her in a week for a brow extension and cannot wait to see those results. I'll keep you posted.

    #104 inside of this salon suite
    Dana H.

    I held off writing a review from my first visit because I thought maybe she was just having a bad day. But after my experience today, I feel comfortable in saying that, although her lash work is good, her customer service and personality is lacking! Visit 1: Only about a 15 minute wait. She was fast. Efficient. But said no more than maybe 3 words the entire time. My attempts to break the ice by complimenting her hair and her boots fell flat. I understand I am not attending a comedy show and I don't expect to be entertained, but I've never had a lash experience so...quiet. And it was just awkward. Luckily she has a soft touch so I fell asleep halfway through. I bought a Groupon, so I had to make my refill appointment within 2 weeks, which I did. The weather was horrible. It was storming and wasn't letting up. My first thought at 8am was to reschedule, but this was the last day within my 2 weeks. Also, I wanted to be considerate, not knowing how far she had to travel, she could have already been en route. I wrapped up and got there at exactly 9:02 for my 9am appt. the door was closed and the shade was down so I knocked on the door. No answer. I heard what I thought was talking (but now assume it was the radio maybe), so I sat in the waiting area, which is close to the door and waited. At about 9:30am I went out to my car for something and decided to call her. She flatly stated that she was there and I didn't show up, so she left?! Huh?! She also stated that she waits no longer than 15 minutes on a customer and I could call and reschedule. (Mind you, this is the day before Christmas!!) I questioned how any of that was possible, since I'd been waiting for half an hour!? I would have seen her walk out. And when she walked out, did she not think to look over at the waiting area? (Hell, maybe my head was down at the time she left?!) And I guess a phone call to the customer is just too much work!? My assumption is that because I was prepaid through a Groupon voucher, my business was just not that valuable. Sad, because I intended on tipping her the full price of the refill, since it is the day before Christmas! The good thing I CAN say, is that my lashes still look decent from 2 weeks ago, so I can still pull it off. I'm just pissed that I had to fight this horrible weather to get here! In conclusion, my instincts from the first visit were right. I won't be back! (I wanted to give 2.5, but don't know how to give half stars.) Happy Holidays yelpers!!

    Day 1 of lashes!

    I never write Yelp reviews, but had to show some love because I'm absolutely in love with my new lashes! Brandi is extremely personable and did a great job at assessing what look is best for me by asking me a few simple questions and then working her magic. Super relaxing experience and I'm absolutely hooked now. Highly recommend CouturEye because the prices are great, the work surpassed my expectations, and Brandi was an absolute riot to chat with.

    Finished product. Very light look...I like them!

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    8 years ago

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    Brandi J.

    Thank you Helen, I am super happy you liked it!!

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    10 years ago

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    Brandi J.

    Thank you Ella!! I definitely aim to please!!!

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    9 years ago

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    Brandi J.

    Thank you!!! We aim to please!!

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    7 years ago

    I am really BIG on customer services. Having said that I will never return to this establishment.

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    10 years ago

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    Page 1 of 2

    Ask the Community - The Lash Express

    Review Highlights - The Lash Express

    For my second appointment I went to Chelsea because Brandi was completely booked on the only day I was available.

    Mentioned in 29 reviews

    Read more highlights

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    Rose is amazing. I recently moved to Atlanta and I was nervous about finding a lash artist here…read morethat was able to achieve the same natural looking results as my original artist. Rose quickly put those worries to rest. She is very professional, the atmosphere is very calming and clean and she is quick!! I was in and out in an hour and the results are beautiful and natural looking. They also last a long time! The lashes in this photo were filled over 2 weeks ago and still look amazing! With her professionalism and these amazing LASTING results, I will continue to travel the 45 minutes to Suwanee to see Rose!

    Rose is FANTASTIC! She's meticulous, super sweet, personable, funny, and she listens. I'm…read moreincredibly picky about my lashes and I am happy each time I get my lashes done. Zero complaints. Ever. I have been getting my lashes done since about 2008 so I am familiar with quality adhesives and extensions. The adhesive Rose uses is strong-the extensions begin to fall off at about the four week mark. The glue is strong but not irritating- I wear contacts and have not had any issues with red or itchy eyes. The extensions themselves are matte, soft, and are a natural shade of black. Lastly but most importantly, Rose's salon is impeccably clean. I am a germaphobe and I take comfort in knowing that she sterilizes her products and each client receives their own lashes( she sets aside lashes for each client in a container with the client's name and the specific length of lashes that the client typically uses). I trusted her enough to get a fill in during COVID-that speaks in volumes. Hands downs, she is the best lash technician in Georgia.

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    Aurora Beauty - Lash & Brow

    Aurora Beauty - Lash & Brow

    5.0(5 reviews)
    4.2 mi

    I have been searching for a great lash business for the last 2 years. Just when I thought I found…read morethe "perfect" one in Alpharetta, my lash extensions would start falling out the next day. I decided to look again and came across Aurora Beauty Lash and Brow. First of all, best prices in the Duluth and Johns Creek area. Simple menu with valid pictures too on their site. I decided to book with the hopes everything would work out. Well I've been to them now at least 4 times and the compliments on my lashes increased. I usually see Cindy. She takes the time to consult with you and to truly design your lashes. She really tailors them to what you want. The services are provided in a home studio. No waiting ever or competing services of others getting their nails done! They do not require pre-pay or a deposit when you book online. I am quite comfortable in their location. According to my Fitbit, I am taking some great lash naps there! I have had no issues with my lashes or eyes. No itching, no red eyes or eye infections. Bottom line-this is a great lash company that knows what they are doing. Oh and no memberships either! Just come here and get your lashes done. You will not regret it!

    Cindy and Tiffany are amazing at what they do! I've had them do my lashes multiple time and I can't…read morestop raving about it! I follow adore on their social media because they always have promotions going on. they really do go above and beyond for their customers. I love the classic set because it gjves me length and volume without it being too heavy.

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    The Lash and Brow Loft

    4.4(19 reviews)
    5.0 mi
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    Updated: After 3 years of service, I no longer recommend this establishment. While the quality of…read moreservices has been to standard, my recent customer experience was so negative I cannot condone future patronage. We've typically had a good business relationship, but the owner and I had a disagreement for the first time yesterday during a scheduled session which unnecessarily escalated. My goal was to find a reasonable solution by offering to pay a cancellation fee for my appointment and reiterated a few times that I did not want to negatively impact her or her other customers. I paid the cancellation fee, and I left. It was clear we jointly decided not to work with each other again. I was fine with this solution and didn't think much of it. Around midnight last night, I received a couple of lengthy, rambling, text messages from her. I didn't read all of it as I do not see the purpose, but promptly requested she not contact me again and blocked her number. Yikes....

    Amazing! I tried a cheaper place after using this one and it turns out you get what you pay for!…read more Going forward, I will be paying the extra money for the lash lift and twice the duration on my treatment results from this office. Time is money and this treatment looked and lasted soo much longer than a competitors. I highly recommend this place for lash lift and tinting. Lastly, I like supporting individually runned businesses. Your work is done by the owner from start to end so you know you are getting someone who cares about your experience and your results!

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    2.3(24 reviews)
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    I'm so glad this place is just around the corner from my office, the place is very clean and…read moreeveryone who works there very polite. Prices are fair and Ryan is a nail artist! After years trying to find someone who does a nice acrylic set, I found one! He is the best! I totally recommend this place!

    I would not recommend this Nail shop to anybody in Gwinnett county!…read moreI've got my nails done there three times. The third time was last night to fix my nails that I got done less than a week ago because they keep breaking and shipping. I never planned on going back the third time but the owner Ryan called me and said we'll fix whatever problem this situation is we're so sorry. We understand I had a broken LED light.... Excuse the first time excuses were made the second time. They rush with their nails they're not thorough or consistent unless you're getting some crazy design and some long nails. He begged me to come back in yesterday so I can remove the first review that I had left . They also put hand sanitizer on a woman's face. We just got wax yesterday and was so upset and caused a scene in the front. I would highly recommend not coming to this establishment due to the owners Ryan and Ashley not taking the accountability for providing service that is rushed, not thorough. He begged me to come in and asked me to remove the review so he could fix what was done wrong for the second time. They said I was too picky after I left my review and had to fix the nails that I just paid for last Thursday and paid again last night and tipped Ashley.

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    Current view/ front desk

    The Lash Express - eyelashservice - Updated May 2026

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