Very grateful for Ivy Park! My brother and I interviewed several senior living locations throughout…read morethe Bay Area. Ivy Park stood out from the initial start. You can see the genuine care and support the staff and people here provide. The fellow residents were also very welcoming and kind to my mom. My mom has some complex medical challenges and we were pleased that Ivy Park was comfortable and capable of helping our mom. It's amazing that it has been over two years since mom has lived here and because of the support, care, activities and people she is actually doing better now physically and mentally. She is truly happy and living a full life. Environment and the right people are everything. So grateful for the staff and people here that provide the 24/7 care for my mom that she needs. We love visiting her and seeing her enjoy time with friends. Thank you Ivy Park!

My mother was in the memory care unit and my father has his own apartment in the facility…read more Unfortunately, mom passed the other day and I felt the staff was professional, caring and gave her the dignity and compassion she deserved. Dad has a nice apartment and he is very comfortable. They (all the people at Ivy Park) has made it easy for mom and dad. And they have given me piece of mind.

Beautiful environment and people who genuinely care! So happy to have found such a place for my dad.read more

We admitted my father into memory care in March. Since my Dad has been here, Oakmont staff has…read moreadmitted to physically restraining him so he could not get out of a chair because they didn't want to watch him, he's been over medicated 5 times, left in a room that was filthy and smeared with feces, has fallen without it being reported and has been sent to the ER 2 times. I have witnessed employees not wearing their nighttime pagers so that residents were ignored during the night, residents being given medication while lying down posing a choking hazard, residents handled roughly resulting in licensing and the police being called, dirty tables, walls, rooms and carpets. Many families have left due to their loved ones being neglected. Check online for all the lawsuits against this corporation as there have been many ranging from abuse, negligence, and injuries. The staff in memory care is very young, inexperienced, uneducated and lacking common sense. Med techs don't know common industry terms or practices. Turnover is frequent and disruptive. The building may be nice looking but residents in both Assisted Living and Memory Care are unhappy. Please don't be fooled by outward appearances, check with state licensing for complaints and violations. If you have any choice at all, please place your loved one somewhere else.

After several months of my brother's care in assisted living at Carlton, l am ready to give a…read morereview. I like the atmosphere at Carlton and there is a beautiful view of the Cottle Park from his room. The food there is good and there is are several choices offered. They give family members two free meals a month, which is a brilliant way to promote family & friends visiting. My brother seems to enjoy inviting me to join him in meals. I appreciate the staff, many of whom have been working there for several years. However, my brother doesn't request help. Often when l get there his tv isn't functioning and he is sitting in a snarl of his sheets. Pedro in maintenance is very nice and helpful when I visit if l ask. Mary, the evening supervisor was extremely prompt and efficient last when there was a hygiene issue. However I have had a request in for them to replace a doorstop for months, the one he has is broken and has punched a hole in the wall, which later allowed the knob to punch a hole as well. The door hinge is out of adjustment, causing the door to slam loudly. These things that take a little bit more work are just not getting done. Transportation to medical appointments is efficient and timely. I wish I could say the same for things he would like to attend like a luncheon out.

Had to put the pops in an assisted living environment and came here. Clean, friendly with…read moreactivities and safety and he can keep his dog! Will update a review as he's only been here a short times! Thanks folks you'll like the old boy he likes to talk and has plenty of stories!

I'm writing a special thank you to Tri Starr Home Care for their caring, compassionate, and…read morehard-working team of caregivers who are providing excellent 24/7 care for our Mom who is 98 years old. She had pelvic fractures following a fall, and we would not be able to care for Mom at home without their professional, kind, and attentive care. Our whole family loves them! They are warm, helpful, and responsive to Mom's physical and emotional needs. They also work seamlessly together by keeping extensive notes and briefing each other between shifts. Our family is incredibly grateful to the Tri Starr Home Care team and we highly recommend them.

My Mom is 96 years old. She had a stroke 5 years ago and needed 24/7 home care…read more Tri Starr is the 3rd agency that we have used. We had problems such as the agency not having caregivers to care for my Mom and also caregivers that stole from her. With the first agency, a caregiver took several pieces of jewelry including my grandmothers pearl necklace.A caregiver at the second agency took over 100 Norco( pain medication). We have had Tri Starr for almost 2 years. The caregivers take good care of my Mom and they are very honest.

Hospice care for my Mother was exceptional. Any concerns were handled 24/7…read more Colby Perez explained all the unfamiliar phases that are part of the hospice process. Her support was well needed and the personal care she provided to both my Mother & myself helped through this difficult time. I felt that the support I received was beyond expectations. After researching for hospice care, I chose With Grace because of their high ratings and they delivered.

So our family has had the opportunity to work with, With Grace, on two separate occasions. My aunt…read morewent under their care at the end of 2024, and was on hospice for 3 months before passing. They were caring and compassionate and spent the necessary time needed to answer any questions or to just put my uncles mind at ease that she was being looked after. Colby was exceptional at gently talking with him and explaining her decline. Fast forwarding to this past week, my uncle who started off 2026, in the hospital with some unexpected issues, declined quickly. After 12 days he came home on hospice and our logical choice was to use With Grace once again. We were blessed by the staff, but Colby in particular. She checked in on him daily and would gently talk with him and play calm music for him during her visits. When he became non-responsive she would continue to check in on him to monitor each stage and to make sure that he was comfortable. I appreciated her communication with me, our caregiver, and her amazing and calm approach. Each step of the process and engagement with their staff with both my aunt and my uncle, were exceptional.

(Watermark Almaden) I would like to comment on my journey living at this Assisted-Living for over a…read moreyear. An experience that was a nightmare- ongoing power failures for four months - yes - I have the flashlights, the blanket, battery operated mini lamps issued to the residents during this time / apologetic news letters weekly (waiting on parts) for generator. After a formal complaint was made, a Transformer finally arrived on premises. Twice pipes broke in the ceiling of my bathroom, flooding my bath and kitchen area. Rent was raised twice in one year. Covid rapidly spread throughout the building (was hospitalized for 4 days). Ventilation is very bad as they do not routinely change filters in Apts or Common area. When I ask to have it changed (as my Apt floor was showing evidence of black spots) - Maintenance states " only if you need it". I might add this is rental property (saving money). The food is the worst- Vendor is US foods. NO stable management. Lastly, I advise anyone interested in this Community to do your own extensive research on the internet (You will be surprised). The microwave oven never worked in my Apt. Kept tripping the breaker. Reported the problem one month after moving in - never resolved ! Finally approx 4 months upon leaving they said the microwave was too big; but never offered to replace it. I also would like to mention the elevators are often inoperable/they have four floors. I encourage everyone to be extremely cautious before putting your love one in these Communities as it is very costly/ stressful to re- locate .

Would not recommend anyone placing a loved one in this facility if they have any needs that require…read morehelp from staff . They claim they are able to handle residents on hospice care but they are not adequately staffed. The residents are given a button to press when they need help but the staff does not come quickly at all and you have to press the call button multiple times to get a response. I felt my parent was neglected at the facility. The woman that presented the papers at signing was only concerned about getting the deposit money. She had poor customer service and was abrupt.

I have known the owner of tracies rainbow for eight years. I have found him to be caring,…read morecompetent, considerate and compassionate. He has a very extensive knowledge of supported living and has been in the business for eleven years. I highly. Recommend them for ur supported living needs!

This was a beautiful place when my mom moved-in to the independent homes…read more But the care facility that she had to transfer to which was full of hard working, caring staff at the time she transferred, has been extremely short-staffed for the past 2 years post pandemic, in a bad way. I don't know why, and it's gotten worse. Please double check your elderly here and their care as of the date of this review. We had to leave. Brokenhearted ...

So fortunate to have found this place for my mom!…read more I will primarily be speaking about the skilled nursing facility as there are also independent living, assisted living, and memory care facilities on the same campus. When my mom was unable to return to her independent living apartment after breaking her hip, a friend recommended Lincoln Glen Skilled Nursing. She lived in the skilled nursing facility for over 2 years and became part of the Lincoln Glen Manor family. The nurses and CNA's were caring and helpful. My mom enjoyed the activities, and I was glad to join her for family events. When a medical issue arose, a doctor from Kaiser (my mom's health insurance) would be contacted and would either come for a visit or would advise the staff on next steps.

Westmont has been a wonderful assisted living facility for our family/friend. She feels safe,…read moretrusts staff members, and is able to enjoy life and their amenities, especially during a pandemic. The place is clean, polite, accommodating and very professional. Thank you for providing amazing care for your residents!

We simply can't find words enough to describe our complete and total satisfaction with Westmont of…read moreMorgan Hill - an Assisted Living and Memory Care facility. My daughter and I researched numerous facilities in and around Morgan Hill, California, for many months. We were looking for the perfect Assisted Living residence for my 90 year old Mom. A large part of our decision to select Westmont of Morgan Hill was due to the confidence we felt in its Nurse Director, Ria Hernandez, to deliver the level of care and service we were looking for. Ria does an amazing job of keeping her Care Team functioning at peak performance in providing excellent care and genuine concern for my Mom and all the residents at Westmont. We are at the facility several days a week and are so delighted that Ria and her team are constantly checking in on Mom to make sure that she is comfortable and is receiving all the services she needs to feel safe and "at home." The facility is very clean and well maintained and we especially appreciate all of the creative, decorative touches the team provides at each and every holiday event. The residents there all seem happy and well cared for. It's like one big, happy family! We gladly refer friends and relatives to reach out to Ria if they are contemplating moving a loved one into Assisted Living or Memory Care. It's been such a relief to know that Mom has a loving, caring team to look after her every need in this chapter of her life. Linda & Jeannie (Mom's daughter & granddaughter)