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    Updated 2 months ago

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    Recommended Reviews - Atrius Health

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    10 months ago

    The kindness and the care they showed was amazing as if we've known each other for years.

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    9 years ago

    Thanks so much to Dr. Herman and staff for making me feel so much better. I feel so lucky to have found this amazing place!

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    Page 1 of 2

    Ask the Community - Atrius Health

    Review Highlights - Atrius Health

    This is for Andrew who works at the Pharmacy, I want to say he is just a total gem at Harvard Vanguard.

    Mentioned in 16 reviews

    Read more highlights

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    Kyoko Okamura, MD, MPH

    Kyoko Okamura, MD, MPH

    4.5(22 reviews)
    3.2 mi

    I called to schedule a first pregnancy appointment with Dr. Okamura…read more The office staff informed me that she likes to review new patient requests herself, and decide based on her schedule and patient information whether to take on the patient. They sent her an email with my information, and told me to expect a response the next day. I never received a response. I called every day for a week asking for an update, and every day the answer was that she hasn't gotten around to her email yet. Eventually, I called another practice that scheduled me *on the spot* for an 8 week ultrasound the following week, and an 11 week in office visit with an award winning highly regarded doctor.

    I can't say anything about the doctor, because when I have the problem, I was unable to get an…read moreappointment with her. When I scheduled a appointment, it was postponed to another day without anyone telling me about it. The second time I came for an appointment, but they told me that my visit was not on that day, but on some other day 2 weeks later, although the letter from them indicated the time and date of the day when I came to them and no I never received any other letter.Nobody wants to solve the problem, the staff turns around and leaves. Terrible management. I waited in pain for 2 weeks, but today my appointment was rescheduled again. Managers don't send reminders. How important it is for a woman to solve her pain problem in a short time, and not wait 2 weeks and it's not a fact that you'll see a doctor. They will schedule an appointment for you and you will never know until they call you and tell you that you missed your appointment. Complete mess.

    Susan Mann, MD - Inside the Office

    Susan Mann, MD

    3.9(7 reviews)
    3.2 mi

    I have been Susan Mann's patient for more than 30 years--first at Harvard Vanguard in Cambridge and…read morewhen she left there I followed her to Brookline. When I had serious symptoms that could not be explained she persisted in running tests, even though they were all coming back negative. It turned out that I did have a malignant tumor but thanks to her persistence it was stage 1 and I did not need any further treatment after my surgery. That's what a great doctor does.

    I have been a patient of Dr. Susan Mann's for almost 8 years and she has expertly, kindly, and…read morepatiently seen me through two high risk pregnancies to deliver healthy, full-term babies. She put my mind at ease many times and despite having a busy practice, she always listened to and carefully answered all of my questions. She takes the time to get to know her patients and I have always felt that she genuinely has my best interest in mind. I appreciate her rational, practical, and common sense approach. However, she's serious and ultra-cautious when it comes to looking after her patients. At the end of both pregnancies, my blood pressure was high and she was very firm and clear about how serious it was. She had me come back in to see her every other day until I delivered to make sure the baby and I were okay. I have been so insistent on having Dr. Mann as my doctor that I kept driving all the way to Cambridge for my second pregnancy, even though we had moved 30 minutes away. Just recently, she moved her office to Brookline and I am driving even further because I trust her implicitly and can't imagine going to another ob/gyn!

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    Susan Mann, MD - Dr. Susan Mann

    Dr. Susan Mann

    Susan Mann, MD
    Susan Mann, MD - Susan Mann MD, Brookline, MA

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    Susan Mann MD, Brookline, MA

    Beth Hardiman, MD

    Beth Hardiman, MD

    4.7(22 reviews)
    4.3 mi

    I am currently seeing Dr. Hardiman as baby girl was breech and was told by several providers…read more(midwives and webster method practicing chiropractors) that she was simply the best. She IS! From the moment I met with her I was blown away by her down-to-earth nature, empathy and extensive knowledge of what I was hoping for in my pregnancy and labor. It was the warm embrace I had felt at birth centers and more natural practices. I saw her for my ECV and both my husband and I were blown away by how she approached the whole situation with such care, patience, expertise, and true grace. The entire, full turn lasted under 60 seconds and wasn't anything like what I had read of other experiences. (I recognize that this is due to many factors but I credit so much of it to her extensive experience.) I noticed the reviews on here talking about how busy she is. There is NO AIR of exclusivity as another person commenter. She was late for our appointment because she was in surgery - this is something she cannot plan and needs to prioritize and based on this experience know that she will prioritize my health if she is in surgery. She can take all the time she needs if a patient is in greater need - it is worth it. She IS busy and personally cares for as many of her patients as she's able - she performs all types of labors from c-sections to natural vaginal to induced to breech vaginal (which is why we are there). She doesn't take on new patients on at times because she doesn't have the bandwidth and we can all appreciate that. This was very clearly explained to me upon calling and wanting to switch at 37 weeks. When you go into the labor - she will be there. She's a superhero, breath of fresh air when it comes to my hospital experiences, and absolutely incredibly health provider. I feel incredibly fortunate to be in her care and that she is here in Boston/Cambridge.

    Had SUCH a bad birth experience with Beth Hardiman. Loved the midwife i was with Thru her but dr…read morehardiman was on call so did not have midwife at birth. She was SO judgemental and arrogant and it really turned the situation sour for me. Even networking with the anesthesiologist while performing the C section as if I was invisible and not even there. So unprofessional , I can't even believe it happened. After the birth, nurses on the maternity floor came in and shared information that was private with me that Dr Hardiman had absolutely no medical reason to share. I did complain to social service nurse but probably should have followed up with HIPPA filing. With infant there's too much going on, so never did, but I regret having to experience baby's birth with her. I

    Ellen Guthrie, MD

    Ellen Guthrie, MD

    4.2(18 reviews)
    5.1 mi

    Dr. Guthrie and her staff are very sweet but as another reviewer said she seemed to completely…read moreforget who I was between visits-- AND my visits were only a few weeks apart. I was seeing her for a recurring issue which she assured me she would be able to tackle after I explained that I had seen many gynos for this same condition and didn't want to be put on the same meds again. she said she would work with me to figure out a different approach and then never did. After the first appointment she told me she would do some more research on new meds and alternative treatments for my symptoms, but the second appointment rolled around, and she started the appointment with "why are you here again?" she didn't remember me and also failed to read my paperwork beforehand or do the research she meant to do-- she asked me if I had my year exam and I said yes I literally just had it done with her the week before. she started to piece it together and said she would do the research she previously promised and get back to me-- this went on for multiple appointments-- all of which I was fully charged for which was very upsetting-- i felt like I was being strung along, she'd book another appointment and fail to have any answers by the time it would roll around just to ask me to book another one. she was very kind but ultimately unhelpful and unprofessional. I also want to add that the portal system they use is really convoluted and confusing, messages I sent through the portal often were not responded to, and on the flip side I happened to have an outstanding balance on there that I was never notified about (no phone, email, or text reminders!) other than it just sitting there under a different tab which also felt kind of strange.

    I've been a patient of Dr. Guthrie for 20 years maybe more. I honestly don't know what I would do…read morewithout her and her truly amazing staff. I could write a million reviews all 5 stars. They have seen me through general care, 2 pregnancies, my craziness, peri menopause and everything else under the sun. They listen, yes actually listen and make you feel respected and truly cared for. I just had a procedure in their office. What would have been awful was a bearable experience because of them. They are so genuine in how they care for their patients. Karen, Robyn, Ann, Dr. Guthrie and her entire staff at Mystick Women's Health are the absolute best!!!

    Atrius Health - medcenters - Updated June 2026

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