My sewer was backed up, and Mr. Rooter had come out to repair. They claimed to have fixed the problem for $858.00, but when City-Parish arrived to blow out the line, we both realized they had lied, and the problem had not been resolved. I was still without bathroom, and water facilities. When I called Bernard that same Friday evening of February 25, 2019, he was his usual rude, impolite, loud, obnoxious self, and said it was fixed. I went back and forthwith him explaining it was NOT! Finally, he said he would be out Saturday morning around 10:00. That was the last time I heard from them.
I contacted AttaBoy via email that night, and received a response that same evening. The next morning, Saturday,I called, spoke to the office manager, who was sympathetic and told me I would hear from them Monday morning, which I did. The owner, Sam, called and I explained everything to him and he said he would come out Tuesday morning to take a look. He called Tuesday morning at 7:50 to say he would be here in about 15-20 minutes-he was. He sent his crew a bit later, and all repairs were completed that day at W A Y... less than 1/3 the cost!!!!!! Customer service cannot be beat!!!! NO attitudes!!!! They are my plumbers for life!!!!!!
AttaBoyLa Zachary, La.
P. Green Smith read more