I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

You can feel someone's energy the moment the person opens his/her mouth…read more We were here to visit our mom on May 28th, 2025 in the CCU Unit. The day shift nurse, Asian, possibly Vietnamese, had one of the most unwelcoming voices I've ever heard- almost like a "Don't bother me or I'll F-U up attitude." If you don't love what you do, find something that you love. It's NOT always about the money!!

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

I question the authenticity of the positive reviews that initially drew me to this clinic. In my…read moreexperience, the doctor exhibited a troubling need to exert strong control over others and demonstrated minimal compassion toward a severely ill patient. Upon learning that the patient had sought emergency care at another hospital--while still honoring the scheduled appointment at this clinic--the doctor became visibly upset and subsequently refused to continue providing medical services, despite the patient attending the appointment as planned. This highly unprofessional behavior has led us to consider filing formal complaints through the appropriate channels."

I became a patient at The Buddhist Tzu Chi Medical Center a few years back when I lost my…read moreinsurance. I looked around for "low cost clinics" and was happy to stumble onto Tzu Chi where I could speak to a physician for a $40 flat fee and I could also get full panel blood work for ~$20. They also have dental and acupuncture services, but I have never used those. I was shocked when I first met Dr. Stephen Denq. He is the first doctor I've ever encountered who was not in a rush or trying to push pills on me to get me out the door. Dr. Denq took extensive time to explain to me the different medical conditions I was experiencing, possible alternative explanations, and a cogent medical treatment strategy. He also shared with me that having a 40" waist is a predictor of heart disease and diabetes. He then explained that he shares this information with all of his patients but unfortunately very few of them actually listen and come back for their next check up having lost weight. He asked me what kind of patient I would be. That was it! Even though I had been obese for four decades, this is the one medical conversation that changed my life. I took his "challenge" very seriously and I began my health/fitness transformation right then and there. The first 20 lbs I lost were by switching to a 100% plant-based diet (not his recommendation per se, but after extensive research, I realized this is the best diet for me), Since meat and cheese have 5X the calories of plant-based foods, I was able to eat the same exact amount while still dropping my caloric intake by 80%. I went back three months later and Dr. Denq was very pleased with my progress. I shared with him that I had plateaued in my weight loss and he suggested I had mastered the diet aspect, now I should strive to increase my exercise regimen. I then joined adult gymnastics (which I am addicted to) and lost another 15 lbs. I went for my quarterly blood work and exam and again Dr. Denq was very excited about my new healthy lifestyle. I told him I wanted to still reach higher level of fitness and he then shared that the human body gets used to the exercise regimen it becomes accustomed to. He suggested I change up my gymnastics work out or take on a second sport/activity. Realizing that successful gymnasts (children and adults) are strong and lean people, I joined a second gym that focuses on High Intensity Interval Training (HIIT) where I lost my last 15 lbs. In total, I lost 50 lbs in almost two years in BIG part due to Dr. Denq's honest conversations with me. In conclusion, this is a great "low cost clinic." Even though I have insurance now, I am still a patient of Dr. Denq at The Buddhist Tzu Chi Medical Center. I even donate to their nonprofit because I believe in the charitable work they're engaging in. Note: While I love this place, I believe in being completely transparent. One downside to this clinic is that a lot of the staff/volunteers speak with a heavy Chinese accent. Dr. Denq does not, so we communicate perfectly, but when the clinic calls to remind you of an appointment or you call to make/change an appointment, communication can be a tad challenging. Oh well, that's a small price to pay for world class medical treatment at extremely affordable prices.

TMI. Proceed with caution. For women…read more I'm never one to make reviews but this had to be done because I had her 2x. I had Christine Liu today, 09/10/25, for a pap smear appointment. I had told the MA, I have spotting that is BARELY visible, so the MA told me to tell Liu, so I did. She walked with such an unwelcoming aura, and she said "you're bleeding?" I said "yes but i don't think it's anything". She typed on her computer AND LEFT. NO goodbyes. NO heads-up that shes not doing what I allotted my time for. I just heard her in the hallway talk to the scheduler saying "she's done". NO professionalism at all. I brushed off the first time that she acted like that on my other appointments. But I HAD TO SAY IT. She is the worst NP. She's the type of doctor who DOES NOT listen and DOES NOT CARE. Don't even bother scheduling with her, she's the worst. It's gotten to a point I'd prefer a man to do my pap smear than that woman. CHRISTINE LIU, YOU'RE THE WORST.

Dr. Tseng is my family doctor and we could not have found anyone better for this role! When we…read morefirst went into his practice, Donna greeted us with warm welcome and the whole place was super clean and refurbished. Doctor Tseng is always patient with my health questions. One night when my dad felt extreme sick, I called Doctor at 2am and without any hesitation at all he offered his help and visited my house (we live very close by). This level of dedication and care meant more than the world to us in that moment. Doctor Tseng is the hardest working doctor I know and there is no one I trust more with my family's health.

Incredible experience while being there, not only just a super clean and comfortable place, people…read moreare so nice and helpful especially a very sweet lady called Donna, thanks a lot.

Move over, Cedars Sinai and unreachable west side doctors. Instead, head straight to Rosemead for…read morefree parking, an amazing staff, and visit with one of LA's premiere cardiologists who also happens to be an incredibly nice guy. P.S. He's the past mayor of Arcadia. Yelpers, meet Dr. Michael Cao! I was referred for a CAC (Coronary Artery Calcium scan) to check for arteries clogged by too many Yelp events. No referrals here, the scan is done right in the office by a trained radiologist. Dr. Cao himself reviews the scan and follows up if there's more to be done. Fortunately, my diagnosis was no build-up, continue Yelping. The doctor is very approachable and popular, given a very full waiting room and a huge staff moving everybody around. Despite being so busy, I felt like I was the only patient around that day. Thanks Yelp for my new cardiologist.

I am deeply disappointed with the care my father received from Dr. Michael Cao and his office…read more After my father was discharged from the hospital in August 2024, it was urgently recommended that he see a cardiologist due to his heart issues. Dr. Cao saw my dad in September, and a test was conducted soon after. However, when it came to releasing the results or reviewing them for potential risks, Dr. Cao and his office became incredibly uncooperative. Not only did they make it extremely difficult for us to get the test results, but they also caused unnecessary delays for both my father's primary care physician and his high-risk doctor in obtaining critical information. The office staff kept the report from me and my family which I know I have the rights to obtain. After countless of heated arguments with their office staff going back and forth about the results by the time they agreed to send the results it was time to see Dr. Cao for the follow-up. Then Dr. Cao just simply said our case needs to be referred to another specialist when they could've referred us directly to begin with. Despite the urgency of my father's case, it seemed like Dr. Cao was unwilling to prioritize the situation. My father passed away in November 2024 due to cardiac arrest, and I can't help but feel that better communication and more proactive care might have made a difference. I expected better from a cardiologist, especially when my dad's health was at such high risk. Sadly, this experience has been a frustrating and painful one, and I would not recommend Dr. Cao to anyone in need of urgent care. During this time I heard he is the mayor so it seemed like he was too occupied and prioritizing that over the care for his patients.

Dr. Thanh is the one usually see when I come here. I've never met Dr. Ngo Phan before, I like the…read morestaff here everyone is friendly, they're very knowledgable though the wait time (with appointment) is a little frustrating. Let say if you have appointment at 1, you'd expect to see Dr. at 1:30 or so because there's only 1 doctor working

Dr Ngo Phan is a knowledgeable and kind doctor and his front desk receptionist Anthony and his NPs…read moreRichard, Jane, and Jenna are all amazing as well ! They are all so helpful and easy to work with and open to listening to all of your concerns, and they will address it by running the labs or diagnostics needed to address those concerns. This is something I really love and respect a lot about their facility because there are a lot of other facilities out there that brush off patient concerns as "just worried" and then don't order any follow up labs or referrals for those patient concerns, but here they will listen to your concerns and treat the patients concerns with respect and follow up on it. On top of that it is a breeze to get an appointment here and the out-of-insurance pay or insurance copay are all very reasonable and affordable compared to big facilities that take weeks or months to get seen that charge an arm and a leg in comparison. Yesterday I went back again for an appointment and once again Anthony was awesome and super helpful and Jenna was so patient with all of my questions and concerns and I loved that she had no hesitation in looking further into or addressing all of them (ie lab requests, referrals, prescriptions, etc). Because of this I will want to make more frequent visits because they make it all so much easier and pleasant and enjoyable to stay on top of my concerns for my health :) thank you to Dr Phan and his wonderful team, he knows how to pick a great bunch :)

I saw Andrew, PA-C for a finger laceration back in July. I was really worried about scarring since…read moreit's a high-tension area, especially with my engagement coming up (...the ring photos). I'm also prone to hypertrophic scars, so I was pretty anxious about how it would heal. In my opinion, Andrew placed the sutures perfectly, and it really showed in the results. By October it had healed just in time for my engagement, and now there's barely any scar remaining. Technique really makes all the difference, and I'm so so grateful he took the time to do it right. Thank you so much, Andrew! The office was also very calm, which I needed because I was freaking out on the inside. The front desk even offered to help me fill out my forms if needed, which I thought was really nice of them.

I came here early on a Sunday morning. Parking was easy street parking - but I arrived 30 min…read moreearlier than opening hours. I didn't realize that the doors to the lobby were open so I ended up being later in line even though I arrived first. The staff was helpful. The nurse and doctor who helped me were great: Chu Yen and John. Both explained things to me and helped me with my visit. I Definitely recommend this urgent care if you're looking for a clean, attentive place and can get there early.

best experience !!! he listen to concerns and worries i would recommend him 1000000%. thank you DR…read moreBOUN N DR LEE

A friend recommended Dr. Boun and I couldn't be more appreciative! Both Dr. Boun and his lovely…read morestaff made for a great experience. Dr. Boun is a straight shooter, unfiltered, and blunt. He is also open minded to listen and understand your perspective and thoughts. I found his staff very professional and caring. Their office accepts cash patients which is very helpful for those without medical or health insurance.