Providers and staff are so helpful and understanding. I never have any doubts about the quality of…read morecare that I or my family have ever received there.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

My wife and I had our first baby at Huntington Hospital, and overall it was a really good…read moreexperience. Once she was admitted, the doctors, nurses, and staff took great care of both my wife and our daughter. Everyone was kind, professional, and genuinely caring. We also appreciated that they honoured our request to release the placenta for encapsulation. The only reason I'm giving 4 instead of 5 stars is because of the labour experience. We were told the hospital was extremely busy that day, so we completely understand things were hectic. That said, after my wife asked for an epidural, she ended up waiting close to two hours while in severe labour pain. We kept pressing the call button but had a hard time getting updates or assistance, and the lack of communication made an already stressful situation even harder. As her husband, it was heartbreaking watching her go through that. We were also disappointed that our birth plan wasn't fully followed. We had requested delayed cord clamping and made sure both the doctor and nurses had a copy beforehand, but the cord was clamped immediately after birth. We understand plans sometimes have to change, but we would've appreciated an explanation. Other than those issues, we're truly grateful for everyone who cared for my wife and our baby. We know the team was working incredibly hard, and we're thankful they helped bring our healthy baby girl safely into the world. With a little more communication during busy times and closer attention to birth plans, I think the experience would have easily been 5 stars.

ER visit is really good here. Everyone is nice and on top of their tasks. So many people came into…read morethe room, one after another, to take care of my mom. I took my mom to other ER in the area before but so far this one offers the best care. Visiting hours is at 8am to 9pm only so don't pack an overnight bag.

2 days ago at 4:00 a.m., I suddenly developed severe vomiting, stomach pain and difficulty…read morebreathing. My parents immediately brought me to the Emergency room here for treatment. I got in so fast and was treated immediately, so my condition improved quickly, and I was able to return home later that afternoon. The ones who helped us out were the Director Charlene, Dr. Lu Ying, Tech Pete, Nurse Alexis!! If you come and they're here you'll be in good hands so perhaps ask for them. I wanted to leave a note and say thank you. You made this very scary experience so much more comforting. And i really appreciate it.

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morecustomers are expected to wear a mask too. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is limiting capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They do not allow pets in their establishment unless it is a service animal. Parking: The parking lot for this establishment is located in the front, back, and side of the building. Each parking spot is decent. This building contains several medical offices and a pharmacy.

I've had a consistently excellent experience at Optimal Health and wellness and would highly…read morerecommend it to anyone looking for a professional, elevated wellness service. From the moment you walk in, the environment is impeccably clean, calm, and thoughtfully designed--it strikes the perfect balance between medical office and a relaxing, spa-like atmosphere. The staff is exceptionally knowledgeable and attentive, taking the time to explain each treatment in a way that feels both informative and reassuring. I typically come in for B12 shots, (I recommend the Honey Badger) , and the process is quick, seamless, and handled with great care. Efficiency, level of professionalism, and attention to detail is what you receive throughout the entire visit. I've personally noticed a meaningful improvement in my energy levels and overall sense of well-being following my treatments. Equally important, I feel completely confident in the safety and quality of care provided here. Scheduling is easy. You can call or check the schedule online. Appointments run on time, and every interaction reflects a high standard of service. NOTE: Parking is free for the first 90 minutes, but keep in mind the day and time you go can make it a challenge to find parking. Give yourself time. You park in the same lot with A LOT of restaurants. You need the code to get into the office building. No appointments passed 5pm and not Saturdays. I will absolutely continue coming back.

Clement Lee has been integral in both clearing up a long lasting black mold infiltration and he has…read moreenhanced my peptide protocol for full optimization of my health and performance. I'm almost 50... I don't want to just be "healthy" and I don't want to "settle" for average health. I want to be fully optimized in order to show up in a peak state for my family, my work, myself activities and mostly myself. So I take the time and the diligence to research and review potential enhancements and solutions that accommodate and complement my goals. I take them to Clement Lee and we create a protocol that's custom for my needs, wants and wishes. In the process he clears up the confusion and provides expert Insight into proper dosing and use (or even avoidance) of the options I'm wanting to consider. He's been a very accurate and highly effective resource for my success. I highly recommend.

Great staff interaction at reception for department 41 with Melanie…read more I get one of my meds from Canada as it is not covered by insurance and only costs $1 a pill vs in the U.S. $45 per pill. To use CanadianPharmacyKing.com I need a physical signed script to send them and Kaiser only uses electronic scripts. Unfortunately due to the strike the RN's who normally handle this are not available and Melanie took the time to locate the backup team member (which took a min) to get my prescription done today while she still checked in other patients!

I drove an hour in traffic after work to get to the Kaiser Pasadena Pharmacy by 8:45 pm, relieved I…read morehad made it in time. When I arrived, the pharmacy doors were locked. A pharmacist came out and said they closed at 8 pm. Before leaving work, I checked the hours in three places online, including Google and Kaiser's own website in two different spots. All said 9 pm. It takes minutes to update hours online so you are not wasting people's time and money. That is basic integrity. There were two people inside waiting and she said they were urgent care patients, so they stay open until 9 pm for urgent care. Given that they had not updated their hours, you would think they could take two minutes to grab my prescription. I had received the text that it was ready and had just driven an hour to pick it up. Integrity feels rare these days. There are things I like about Kaiser and things that are ludicrous. Pros: everything is in one building. Referrals are easier than they used to be. Many appointments can be done online, which is a huge timesaver. The mental health practitioners I have interacted with have been kind and caring. Things that need improvement: I was on a waitlist for over a year to get a therapist. Now that I have one, appointments are still hard to get because there are very few available. My doctor recently had me do labs to change medication. I checked the results myself and saw I have hypothyroidism. No one called me to explain this. I only realized it because I looked up what the labs meant. When I read the symptom list and saw I have nearly all of them, I was shocked I had never been tested before. Ladies, get your hormones checked. Women's health care is still lacking. Which brings me to my IUD insertion. It was so agonizing I almost passed out, so they sent me home with medication to dilate before trying again. What they did not tell me is that the dilation medication caused worse pain than when I had kidney stones. Kaiser does not provide localized pain relief for IUD insertions, and I had already taken the maximum dose of ibuprofen. The first attempt was 40 minutes of agony. The second attempt involved 4 hours of severe dilation pain followed by another 35 minutes of insertion. That does not include the long wait times. They need better training or actual pain management for women. Lastly, I needed an EKG before starting a new medication. When I called, there were no appointments available for weeks, but my doctor needed it within a week. She told me to go to the Pasadena nurse clinic as a walk in and gave me the hours. I booked the far out appointment just in case and went as a walk in. The receptionist said they could not fit me in because they were full and only open two more hours. I asked when to come back and returned at the time he suggested. He then said the nurse who does EKGs would be leaving in an hour and could not see me. This was the second time I had followed their instructions and been turned away. I had rented a car just to get there. He sent me to Glendale. I drove 45 minutes in rush hour and arrived just before closing. The nurse there told me Pasadena should not have sent me away and that they are supposed to take walk ins but keep sending patients to Glendale. They were incredibly kind and saw me even though they were close to closing. I know Kaiser employees likely work in a tough, fast paced system. But with the massive amounts of money insurance companies make, you would think there would be more efficient care, accessible mental health services, better women's health care, updated hours, and policies that are actually honored. Too often patients are treated like cattle, rushed through to get to the next. Wouldn't it be nice if health care actually cared? A gal can dream...

I was back for my routine physical checkups this year. My PCP Doctor is Dr. Zhou…read more Dr. Zhou has provided all of the information I needed to know and what I need to prepare for my follow up. I'd been back at the Dr. Office a few times in the last 2 weeks. Dr. Zhou has mentioned that I am free to come in by appointments or walk-in without any concern that he would be able to see me if i have any questions or concern. My questions and concern is answered. Dr. Zhou listens and elaborate the condition, if it's necessary. I like to thank the ones that matter the most. Dr. Zhou, the nice lady from the authorization department, and the medical assistant. Thank you.

Writing this on behalf of my uncle who had a horrendous experience with Andrew Fung D.O., and the…read morefront desk. Keep in mind, my uncle has been going to this clinic for several decades and this is his first time seeing Dr Andrew Fung, who was extremely inconsiderate, rude, and unhelpful. Uncle went in to receive the documents needed for his blood work. They gave him the WRONG documents, it was the blood work papers for another patient of theirs (who is female and not even the same gender as my uncle). They were not careful and didnt check the paper before giving it to him! So he had to go back a 2nd time to rectify the situation. Unfortunately, the front desk and doctor kept claiming that no mistake was made, not checking the name on the paper and still insisting that they were right. They ignored his concern, met him with animosity, and kept insisting he was wrong. The doctor was extremely rude, dismissed him, and didnt care to assess the issue at all. They were extremely rude, inconsiderate, and brash. It wasn't until my uncle had the chance to point out the discrepancy in the names and they finally realized the issue. But they didnt apologize at all! My relative ended up leaving without a resolution. And will never be coming back again. If accuracy, competency, and compassion mean a lot to you when seeing a doctor, then DONT GO HERE.

Everyone here from the Dr's to the MA's, to the cleaning staff are all friendly. I've been a…read morepatient for over 20 years! They are professional, proficient, polite & I'm pleased at how consistent they've been throughout the years! Thank you, Thank you for being my favorite Doctors clinic.

I'm a new patient to the dental side of the Garfield Health Center group. To the dental office, Dr…read more Ruby Liu, DDS. She's an amazing, passionate, caring, wonderful and wonderful dentist! Today was my second visit, I received deep cleaning and it was an excellent experience, Dr. Liu and assistant was really helpful and patient, checked on me frequently and worked around my teeth with care. The whole staff and all the assistants were truly wonderful. I would definitely recommend this dental clinic to everyone! Thank you again for all your hard work! See you soon.

USC they treat you for money, they don't give a hoot about you and how bad you feel and the pain…read moreyou are in. Dr Ariela Zinelman is mediocre at best, ZERO communicarion, botched my bioass in my tie. It took her Boss Dr Ochoa almost 2 weeks to respond to my email, UCLA responded in 2 hours. UCLA responded to my email in 2 hours saw me after 5 days, during my visit the Doctor went with me to the Ultra soung room, looked over the scan while it's happening and during the same visit told me the course of action. Avoid KECK USC in Arcadia like the plague.

my daughter needs surgery and her doctor has been putting her off for over 3 years and now dropped…read moreher as a patient when she complained. USC Keck is now terrible. women are dying and this doctor cares less. His office has people sitting on the floor filled with patients waiting up to 3 hours to see him. treats medical patients terrible and spends little time with you. thinking of getting a lawyer and Sueing Keck.