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    Mercy General Hospital

    2.9 (315 reviews)
    Open Open 24 hours

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    Mali-Nelson O.

    This hospital has to be one of the most efficient and supportive care we've ever experienced. My husband was sick and hurting to his stomach. After a few hours in the ER they admitted him to Oncology to cure his infection. They did a thorough and proper diagnosis. If it weren't for their test and advance well educated doctors here, we would've never known the root cause of my husband's underlying condition. During his 2 night stay- he was very well cared for and all of the staff and nurses were very attentive. We were never neglected and kept inform of every process and every step along the way to get my husband fully recovered. It was emotional rollercoaster for us and they even had a spiritual doctor that came into the room to help us pray and keep our faith alive. He was also seen by the Hospital Doctor and a Kidney Specialist who were extremely informative and kind. These doctors save multiple lives everyday. They explained what my husband had and asked if we had any questions. They take much care of their patients here. The food was a 5/5 Star. The pics speak for itself. Good quality food and well prepared, when people think of hospital food they think-ekkkkkk. Not here, I honestly sometimes felt we were at resort. That's how nice everything was at such of time of stress, they put us at ease. They also have free valet parking, which was so convenient. The parking attendees are prompt friendly and hardworking in the rain or shine. Every staff I passed by in the hospital helped me find my way when I got lost a few times. The hospital is very clean, they also have a beautiful Garden of hope you can relax your mind at and feel the Zen tranquility. The security team here is very tight. They have every entrance and exit monitored. You have to go through the main entrance for visitation. 2 visitors per patient. The only thing I really think they should consider, is amending the 14 and under visitation restriction. My kids were looking forward to see their father and was heartbroken when they couldn't. Thankfully Daddy got to come home. But as for the other reviews of not seeing a person they love at the end of their days no matter the age is very frustrating and you feel hopeless as your heart aches for the child. Thank you for everything to each and everyone. YOU SAVED MY HUSBAND'S LIFE. WE ARE ETERNALLY GRATEFUL. THANK YOU

    Mercy General Hospital
 Sacramento CA

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    6 months ago

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    I had my first baby with Mercy General Hospital, labor and delivery nurses were amazing.

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    Page 1 of 8

    Ask the Community - Mercy General Hospital

    Must person driving patient home be present at patient's arrival to hospital for out patient procedure?

    If the procedure involves any medication that would compromise the patients ability to operate a motor vehicle, walk or otherwise function normally then the answer is yes.

    What are the requirements to come visit a patient if any and visiting hours?

    In July 2022 it was 10 am -9 pm Limit of two visitors a day But do check for updates.… 

    View All 3 Questions

    Review Highlights - Mercy General Hospital

    Throughout her stay the staff remained compassionate, communicative, and attentive to both her and our family.

    Mentioned in 4 reviews

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    Sutter Medical Center

    Sutter Medical Center

    2.7(270 reviews)
    0.9 miMidtown

    I had my monthly medication IV infusion yesterday, April 5, 2026, at the Sutter Downtown Center, in…read morethe Bueller building, and was taken care of by my amazing, competent, compassionate nurse Jim N.!!!Jim is the BEST nurse ever!! He is very skillful in IV insertion. I am a very hard sticker patient since I go monthly for my infusion and needs IV access, and my veins are very difficult to access due to scar tissue, given that I have been getting this treatment for years. And I have been in the hospital many times due to my cerebral aneurysm rupture problems, and surgeries leading to my vein collapse and scar tissue complications. BUT RN Jim N. has always been able to access my veins the first time and easily! I just want to applaud how Jim is an absolutely great asset to Sutter Medical & at the infusion center in downtown Sutter! Jim's Sutter Infusion colleagues are also excellent, competent & compassionate! Jim N .is just unique!!! I highly recommend Sutter Infusion staff & the facility! What a great patient experience I have had there !!!

    Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.

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    Sutter Medical Center
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    UC Davis Medical Center

    UC Davis Medical Center

    2.4(409 reviews)
    1.1 mi

    Dr. McIntyre is great! She is concerned, ask questions and answers questions. She really tries…read moreto get to the bottom of a problem. She listens to you and explains things clearly. Her concern is very clear. We love UC Davis Bell Road. From the minute you check in to the nurse who takes into the room, everyone is friendly and smiling. I have recommend several people.

    I felt it pertinent to share some words about two individuals, of the pre-op care team, at UC Davis…read moreHospital Sacramento, California. Cassandra Cooley, RN and Kelly Steinbrecher, CRNA are two of the Nurses who literally made my girl friend Donna Kesners stay so positive, calming her down prior to the surgery, having her broken leg pinned and screwed together due to her Parkinson's Disease that caused her to fall! Their kindness, professionalism and caring personality, that they showed handling Donna, made me so pleased. Their unwavering compassion, dedication and commitment to making sure their patients are satisfied and completely taken care of, has me writing this review. I hope management takes notice with a performance review that will help you both promote with in the future. It's employees like yourselves that companies go out of their way to employ. Thanks again for your special way that you take it upon yourselves to make your patients happy and proud to know you! God Bless you both! Don Pearson 916-307-2426 Donna Kesner 916-277-3679

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    UC Davis Medical Center - UC Davis Children's Hospital is the Sacramento region's only nationally ranked, comprehensive hospital for children

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    Kaiser Permanente Sacramento Medical Center and Medical Offices

    Kaiser Permanente Sacramento Medical Center and Medical Offices

    2.3(306 reviews)
    3.9 mi

    Our experience here involved the ICU. The rooms are quite small and get really stuffy, so we found…read moreourselves needing to alternate between who was in the room and going out into the hallway for some fresh air. The rooms are conveniently connected into the nurse "hub", so you can call for attention as you need it. The staff had good bedside manner in talking to the visitors, although we noticed some balls being dropped in terms of how the patient was being serviced (e.g. not tying back down an arm restraint after a routine exam which led to the patient ripping off some of their equipment later on). Visitor hours are from 9 am - 9 pm although if you call ahead, they can put you on a 24 hour visiting list. There is a small coffee and pastry station open during the day and also small business vendors set up outside on the day we were here (Friday) to purchase other snacks and goods. Parking lot is big, we were able to easily find a spot. Security is quite lax though - you should get a visitor's badge every time you come in but we walked right in, not realizing we had to stop at the security desk and no one stopped us.

    Their Morse Avenue emergency room is horrible. They apparently don't know the true definition of…read moretriage, because they let a couple of obvious cases jump the line. But the rest of us were taken in by order of arrival, DESPITE our condition. I had a festering UTI that was rapidly progressing but sat there for 2.5 hours before being taken in. Another guy came in with a C-bag complaining of abdominal pain and even HE had to wait his turn until two or thee people after me. You would think that reversing or preventing infections would be a little higher priority than a sprained foot or a cold. A rapidly spreading UTI can damage all the parts involved and I imagine a C-bag infection can be even worse so he certainly should have gone ahead of me. Like I said, NO triage at all. No listening to patients when they explain how their body reacts to a specific recurring issue. No compassion, no hustle. Oh, and half the time the RNs were complaining because none of their computers were working properly. Also, one RN that took over started to tell me I still needed my dose of Tylenol pain reliever, but I was like 'no, that was the first thing I received.' So she went back to the computer and was like 'oh you're right; we were looking at the wrong patient record.' Like OMG what if I wasn't paying attention and she didn't say anything? The last RN that discharged me was hella nice and friendly though. Yes, they did treat me, but the delay was very painful and made recovery a lot slower than normal.

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    Kaiser Permanente Sacramento Medical Center and Medical Offices
    Kaiser Permanente Sacramento Medical Center and Medical Offices
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    Mercy San Juan Medical Center - Continued bruising and pain

    Mercy San Juan Medical Center

    2.5(531 reviews)
    10.1 mi

    My brother was taken to Mercy San Juan by ambulance from a nearby rehab facility…read more He had been discharged from Kaiser Roseville where he was diagnosed with Pneumonia and other issues. Initially we were told that he was transferred back to Kaiser. While at Mercy San Juan my brother was in the care of an amazing human and care provider JEFFREY FONG, RN. Thank God for our nurses especially those who provide care and communicate with the loved ones who are struggling to help and do what is best. Jeff Fong was a godsend for our family, as he not only provided excellent care for my brother but was happy to talk with us about the issues we were facing as a family. Jeffrey Fong RN thank you for your compassion, empathy, professionalism and care you provided. Mercy San Juan thank you for Jeffrey Fong.

    Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

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    They have hats made with Big Bows seeing her in this made my husbands heart melt

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    Kaiser Permanente South Sacramento Medical Center

    Kaiser Permanente South Sacramento Medical Center

    2.6(351 reviews)
    7.1 mi

    I had hip replacement surgery Wednesday done by Dr. Hallare. My pre op nurse was named Hannah and…read moreshe was amazing! The anesthesia doctors seemed great although from the moment I was put out I have no clue what went on. Evidently the surgeon and I had a conversation about what music to listen to during my surgery, he said we picked hip hop? Dont remember! My recovery has been swift. Only five days later and my wife and I went to breakfast. Im looking at only missing two weeks! Thanks to everyone who assisted in my surgery and recovery. I also want to mention. Austin Stoker who was nice and he was a familiar face at a time I was pretty nervous. Thank you Dr. Hallare and staff.

    1 STAR -- SOUTH KAISER PERMANENTE, THIS IS A JOKE…read more My appointment was at 10:50 AM. It is now 11:50 AM, and I still haven't seen a doctor. No update. No apology. No explanation. Just me sitting here while Kaiser pretends my time isn't worth anything. And let me make something VERY clear: I pay GOOD money for this care. I'm not a Medi‑Cal patient where the system drags its feet because they think it doesn't matter. I pay full premiums. I pay copays. I pay into this system every month. Medical care is NOT free for me, so why is Kaiser acting like I'm here for charity? If you're going to run an hour behind, at least communicate. Respect the people who keep your lights on. Respect the patients who actually PAY for this service. Respect the fact that we have jobs, schedules, and lives outside this waiting room. This level of disregard is embarrassing for a healthcare provider. Do better.

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    Kaiser Permanente South Sacramento Medical Center
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    Mercy Hospital of Folsom - Splint

    Mercy Hospital of Folsom

    2.5(336 reviews)
    17.9 mi

    Lets just say that the reason why I am giving this a 5 star rating is because, the staff at the…read moreHospital at the ER last night when I took my wife was beyond amazing. I mean they went through the normal procedures for patients who have chest pain, but to see how quickly they got her issue resolved was very impressive to me. Yes we stayed there from 6pm to about 10pm, but that tells me that they were very thorough. From the time we got there until the time we left they were very attentive to her. They took blood a couple of times and also did EKG's a couple of times as well. Being someone who just moved to the Folsom area, we weren't 100% sure on who to go with. They advised to have my wife follow up with her PCP due to they didnt find any Heart Attack symptoms. So let me start off by saying Thank you Mercy Hospital. Your Staff, your attentiveness to my wife didnt go unnoticed and it was very appreciated how well you cared for her. If we need any further Health Care, we will be back.

    I recently presented to Mercy Hospital Emergency Room because I wanted to rule out a blood clot in…read moremy leg. I had driven a 5 hour drive that day and my leg was just not feeling right when I arrived home. Better safe than sorry. This review is about the high points and low points of that visit. Every single one of the medical professionals with whom I came into contact were phenomenal. I am talking the doctors, nurses, u/s technician. The time arriving and departing was appropriate given it is an Emergency Department and I was not in any urgent medical state at that point. I interacted with two registration personnel during my time there. One when I entered the ER and the other at some point during my stay regarding further insurance information. These two employees were the most unprofessional people one could never hope to come into contact with during an emergency visit under any circumstance. It was like they selected the least customer savvy employees they could possibly find to put in critical positions. I was truly agast! Rude, barely able to put a grammatically correct sentence together and not an ounce of compassion nor kindness for the types of patients they were serving. I watched them as I waited demean patient after patient in utter shock. Now... there is no way Mercy Emergency Department management is unaware of these , pathetic, unskilled employees wreaking havoc on sick and, in some cases, frightened patients. There is no world where this would be acceptable behavior. I am certainly glad I am not a Dignity Health plan member. My Health Care Provider would never hire employees like these. What were they thinking? I have read Mercy's responses to some of these Yelp reviews. Embarrassing in my opinion. Better to not respond at all than write pathetic, patronizing dribble. Do better Dignity Health.

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    Kaiser Permanente Roseville Medical Center

    Kaiser Permanente Roseville Medical Center

    2.8(466 reviews)
    16.4 mi

    Review is for the labor & delivery unit as I did not see many recent and helpful reviews here for…read moreany expecting parents out there. We had a wonder delivery experience here. All the staff right from the checkin all the way to L&D and Mother & Baby (postpartum care) was incredible. Special kudos to nurses Julie H and Jay. They were so attentive and helpful to my wife & our overall needs.

    Hospital emergency department visit. Severe abdominal pain because of an infection. Check in…read moreprocess was fairly fast. The intake personnel all seem tired, curt, beaten down by constant stress. No one smiles, none want to talk beyond the required information gathering. Triage into the medical side was somewhat better. The nursing assistants, Emergency department techs were more engaged. I did not see a Registered Nurse. Everyone was efficient, getting the job done with minimal fuss. The doctor saw me after a 15 minute wait. For an emergency department that is record fast time. He was cheerful, competent, helpful and was willing to have a converstion rather than dictate orders. We cooperatively agreed on a care plan. (It helped that I have a Master's degree in Public Health). My total time for the visit was 90 minutes. Got the medications I needed. 36 hours later I am starting to recover, though I still feel kind'a crappy (Pun intended).

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    Kaiser Permanente Roseville Medical Center - 01.14.12 Bldg C on Lead Hill and Eureka, Roseville

    01.14.12 Bldg C on Lead Hill and Eureka, Roseville

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    Mercy General Hospital - hospitals - Updated August 2026

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