This place is great, I checked in late and checked out early no problem. Even sent me on my way the…read morefirst night with a bag breakfast because I was going to miss their free breakfast. Place is clean, price is good and staff is nice and helpful. I will be staying again if it keeps snowing this winter. No pictures I was fixated on snow.

We stayed here for 1 night while work was being done in my house. After checking in we discovered…read morecaked up mold on the vents. My husband went to speak with the front desk and they let him check 2 more rooms to see if they were ok. They also had caked up mold all in the vents. Unfortunately there was no other rooms available at other hotels due to it being Friday night and last minute. I am pregnant as well with 2 small children, this was not what we were expecting. The manager was supposed to be in later Saturday then when I call they're not there. Was told to call Sunday after 10. I called at 10:20 and was told they so happened to be gone for the day. I will never stay here or recommend staying here.

-going the extra mile. I recently spent the week in town in…read moreorder to attend services for a good friend, and to spend time with the family. The day of the funeral, I received word that another friend had passed the evening before. I came back to the hotel that evening, where I wanted to take in a cigar and a bourbon out back, in honor of my two friends. I found that I had not packed matches or a torch. Miss Taylor quickly came to my rescue by providing me with matches. The kindness didn't stop there. I was provided with a care bag that evening AND the next evening as well. The very best thing I received, was a personalized card, hand written and signed by Miss Taylor and several other members of the staff. It's the personal touch of true kindness that makes this a place I will certainly return to. It is with my deepest gratitude I write this review. Peace be the journey.

I'm not the type to write negative reviews, but my experience with the staff at this hotel was…read morehorrible. I made a reservation and then had to cancel it as a death in the family led to me canceling my entire trip to the area. The woman I spoke with was incredibly nice and understanding and helped me canceled it without issue. A week later I was charged $200 on my card again by Fairfield. I called and spoke with someone who said I need to email proof of the double charge to the hotel email and they would get to it because they were too busy to help me and would call me the next day. I thought that was rather dismissive but said ok and sent the email. Today I called again as I had not heard anything back and spoke to a woman who sounded annoyed the moment she picked up the phone. I explained the situation to her, said I was traveling and was on my layover, and asked if I could speak to someone about this charge. She refused, said everyone was busy, and I could leave my number. I asked to speak with a manager and told her again I had been waiting to be called, hadn't been, and I was traveling so I really couldn't just deal with this later. She told me that "as she's already said" she's busy, the manager is busy, she wasn't going to go find them right now, and I could leave my number or hang up. I gave her my number and told her I wasn't trying to be difficult, I just wanted this random charge off my card and didn't want to go through the process of disputing it. She just said she didn't care and hung up. I've worked in hospitality for years and genuinely cannot believe the experience they thought was acceptable for this situation. I almost always choose Marriott brands when traveling but this might have been it for me. Absolutely will never book here again.

My family and I attended their Mother's Day brunch. Our time there did not disappoint the waitress…read morewas very kind and helpful. The entrees were all very good including the great cocktails. Overall it was an excellent experience for the entire family.

Solid dining experience. Very quaint interior. The service was outstanding. We will definitely be…read moreback.

Clean newer hotel that is well taken care of. The pool was not open yet so that was a bummer. There…read moreare 6 dryers and 4 washing machines. Cookies are served Mon-Thurs late afternoon/early evening. They just started the Mixer on Wed evenings. Breakfast has numerous options: waffles, oatmeal, eggs, bacon/sausage, breads, juices, fresh cut fruit, dry cereal, etc. The staff are friendly and helpful. Parking is easy. The gym is adequate. I really love that they have pet-free floors. As a non-pet owner I get turned off when entering a room that is full of pet hair and odors. The hotel location is ideal as well, it's within walking distance to a gas station, grocery store and mini/strip mall with a Super Target, Dollar Tree, movie theater and multiple restaurants (fast and sit-down).

This hotel was wildly ok. The room was nice and comfortable, but nothing to write home about. The…read morebed was comfy; however, the pillows were flat as can be. I was a little irritated that they didn't offer basic bath amenities. A tiny bottle of lotion certainly won't break the bank, but it's annoying to realize there's none available unless you buy it from their commissary for a premium price. The gym was ok, I'm not sure how often it is cleaned or attended to. The water station with cups was missing cups every day, so my hunch is it's infrequent. Lastly, echoing what someone else shared with the breakfast, I was a little shocked how much was pre-packaged cereals, Jimmy Dean breakfast sandwiches, muffins, etc. I was grateful they had milk alternatives available, but otherwise not the best showing there either.

Do not stay here unless you want them to steal your money then throw you out. I'm a Choice Diamond…read moremember with over 120 nights in 2025 and I experienced a first. Customer service is terrible. Long story short I had one reservation. Wanted to stay two more nights. They said they can't extend and that a new reservation had to be made. Ok...I've never heard that one. I've stood at many counters and extended before but ok! (For the record the first reservation wasn't points or anything like that as I know then I'd have to make a new reservation). The owner makes my second reservation. I had to come back later and pay. I came back, the owner had left and new staff collected my payment. This morning they tell me they need me to pay and they don't see my transaction. I show them the transaction on my bank app. $198. They continue to tell me that they charged that for my first stay however, my first stay was $349.59. Again, my bank app is the exact same number as their receipt. So, I show them 2 charges on my card for the exact amounts of their reservations, but I'm wrong.... I have to pay again. The customer may not always be right but in this instance, a real businessman not a scammer and his minion, would see that it's not my problem. They'd have confirmed with the nighttime guy that I did indeed swipe my card. At the very least, being a Diamond member with over 120 mights maybe they'd realize something isn't right on THEIR end and maybe say let us try to figure it out. Don't worry about anything for now.... Nope. Sorry sir, I don't care that you already paid...the exact amounts, so I've got to figure out why I don't see it...Nope. We see you already paid it but we need you to pay again. Who does that?? Their processing issue is not my problem. The owner and his guy are a disgrace and shouldn't be in the hospitality industry. Disgraceful.

This is one chain I don't mind staying at . It's always clean and updated with breakfast in the…read moremorning. The staff is friendly and checking in or out super fast . The rooms are fairly big with plenty of bathroom space and towels . Beds are super comfy I could stay for weeks especially with four fluffy pillows to each bed . I am a pillow Queen ! I didn't check out most of the hotel we were kinda tired and ready to go to bed when we got there. It's definitely worth staying here and there are many stores and restaurants on the street they are on.

I should probably start up with the fact that I work there on Sundays as a inn keeper however, one…read moreof my favorite things to do now is to go to the Peacock pub on Sunday afternoon and have a light and refreshing cocktail in their carriage house that we have there and sometimes they have snacks but they have a Cocktail that involves a tea that is made especially for us. While you were sitting there, enjoying your cocktail and listen to the live concert on the comment across the street. It is very wonderful and relaxing.

As soon as you enter the property you feel like you've stepped back in time, you are greeted by…read moreinnkeeper Deri who's welcoming spirit immediately confirms that you've made the right choice in staying here. The personal touches in the room are a lovely surprise! It is the epitome of being made to feel truly welcome. Kathryn made us French toast with a beautiful fresh and locally sourced peach and strawberry sauce. It elevated the dish to be sublime. Also a thank you to the owners for seeing The gem this home is in taking the time to work on it's restoration. We will see you in 2 months for the movie showing event!!!! With sincere gratitude, The DeCosta's

I went to the Akon/Ne-Yo concert last night at the Xfinity Center. I couldn't recommend this hotel…read moremore. It was super close by and convent. Rooms were clean and spacious. I was traveling as a single woman so feeling safe is a big priority of mine. I was on the first floor which I wasn't thrilled about because of the sliding glass doors. But the rooms facing the courtyard with the extra security bar on the door it felt very secure and I wasn't worried at all. Staff was nice and helpful. The only downsides was the fact that my AC didn't seem to be working well. But as it being a one night stay I just dealt with it.

Our favorite Hampton Inn! It's newer, well maintained and always clean and comfortable. I usually…read morebook a king studio suite, which is larger than most rooms and includes a sitting area, desk, king-size bed and spacious bathroom with great water pressure and good lighting. The staff is consistently friendly and welcoming, and breakfast is better than at many other Hampton Inns with a nice variety of options. There's a indoor pool and small workout room, plus restaurants and a Starbucks within walking distance. Patriot Place is also just a short drive away. The only minor downside is the bath towels-they could be a bit larger and fluffier. Otherwise, this is a convenient, comfortable and reliable place we always enjoy staying at when visiting family.

This place is disgusting and should be condemned. The parking it is desolate and looks abandoned…read more We drove around twice to make sure it was actually open. We saw some people hanging around the back the evidently were staying there. The lobby area has had a small remodel and is promising when you walk in. The hotel was empty but my co-worker and I were at opposite ends of the convention style hotel. My first room was bottom floor facing outside. While walking to my room someone in an employee laundry room area was getting high and ran when I walked by. The weed smell didn't stop there. It smelled like someone had just gotten high in my room, wall paper was peeling and was just gross. I almost packed up and left then but called the front desk and asked to move. I told her the issues and I don't think she cared. She at least put me on the second floor a few halls away from my co-worker. It was slightly better I thought. We went to dinner and came back. I walked her to her room because she's younger and pregnant. The halls were filled with pot smell and we are pretty sure a section was dedicated to people living there. I get to my room and when I pulled back the covers the one bed was heavily stained. I thought gross but there's two beds. Well the second one was stained and the pillows too. It was too late to leave so we stayed. Her room was bad but not that bad. I don't believe my room was cleaned/changed after the last stay. Hair was everywhere in the bathroom. Just awful! I've stayed in some shady places but this one ranks up there maybe at the top. Also, I'd expect more out of HI. It may be a while before I can trust to stay with IGH again.

All the 1-star reviews are correct. The 4-5 star reviews are absurd. My stay was moved twice, the…read morefirst night, due to unhealthy mold (room 224), heat that did not work (room 244). Finally, we landed in room 264 where the heater fan would not shut off all night, but we were too tired to change our room again. We checked out the next morning and found a competitors hotel. I will contact Mansfield health department with photos of mold in 224 (gross) and 244 (moderate) and ask them to inspect the property. Mansfield Public Health Department Email Physical Address Town Hall, 1st floor 6 Park Row Mansfield, MA 02048 Phone: 508-261-7366 Fax: 508-261-7343 Please note my reviews on YELP are good and bad. I question the other reviewers that give holiday inn Mansfield 4-5 stars. It does not make sense. I have travelled to China 50 times in the last 10 years, staying many times in the Beijing holiday inn. Mansfield building is old and decrepit and a joke. Other holiday inns are fine. Being an IHG member for 15 years, I now think award points are a waste of time. From now on, my wife and I will book the hotel we can afford based on reviews. Points save 10% over time, but holiday inn would only give me 2 out of 3 days points back after 4 emails to hotel management and 40 min. on call with out-of-US IHG customer service. If you really want to have fun, calculate the "standard deviation" of the reviews on this property. There is no homogeneous pattern in the reviews.... and easy to figure out what is going on here. I urge YELP to investigate holiday inn is lower case of course.

I've read some bad reviews, but honestly I can say my stay was pleasant. Clean room, safe and…read moregreat free breakfast. Oh and the coffee was good too.

This place is disgusting and i was disappointed.The bed that I was sleeping in had hair on the…read moreblanket and there was also hairs around the hotel room.The sink wasn't draining properly and the shower head was leaking.There was also a toe nail chilling on the night stand.Some of the lights in the room didn't turn on right away so i had to bang it for it to turn on.And do NOT go in the acid pool.The pool is SUPER filthy and your probably gonna get sick if you get in it.When I walked on the carpet in my room my feet were really dirty.And the price was crazy for the really bad rooms.The toilet in my room wasn't properly attached to the ground and it shook every time I got on it.We might call the department of health of Massachusetts.The drawer was bent because something hit it.I rate this place -0/10 do not go here unless you wanna be disgusted.Its ridiculous here at this hotel.Its like a dump here.Best western more like worst western.

If you're on a budget it's fine…read more The first night we got in late and thought we were imagining things. But in the morning we woke to the smell of vomit, no doubt about it. They were kind to speedily clean another room and didn't hassle us about moving over there. We were there for another four nights and things were fine. Breakfast was eggs, meat, potato cubes, all breads, cereal, coffee, juices, waffles, etc. so that exceeded any expectations. I'd say for the frugal traveler it could be considered about $20/person and that has value. The breakfast lady is wonderful, btw. Other than that, it's a ho-hum place to crash.

Nice place. Nice lobby…read more Big king bed. Sizeable room Didn't try the pool out Left super early in the morning, so we didn't have time to check out the free breakfast No elevator in this hotel