This hotel was probably one of the nicest Marriott properties I have ever stayed at and the price…read morewas less than half of what some of those would cost in other areas. You could 100% tell they take pride in their establishment and workplace which is refreshing nowadays! Beautifully maintained grounds with a nice basketball court as well. The lobby is spacious and has a big seating area along with a nice bar that was pretty lively while I was there. Complimentary hot buffet breakfast had plenty of options and again was the best I've seen at hotels offering it. I wasn't too hungry so I didn't eat much but I'd recommend the maple andouille sausage if you like a little kick. The rooms felt brand new. Everything was spotless which is rare in a hotel nowadays. The bed in room 407 was definitely sagging a bit and that would be my only complaint. Looking forward to staying here again next time I'm in the area.

This hotel must be new. It still has a fresh, clean smell…read more The lobby area, the elevators and the room where we stayed were immaculate. The room and the bathroom were spacious and the beds were comfortable. The reception staff was very friendly and competent. If I am ever back in the area, I would like to stay at this hotel again.

Do not stay here unless you want them to steal your money then throw you out. I'm a Choice Diamond…read moremember with over 120 nights in 2025 and I experienced a first. Customer service is terrible. Long story short I had one reservation. Wanted to stay two more nights. They said they can't extend and that a new reservation had to be made. Ok...I've never heard that one. I've stood at many counters and extended before but ok! (For the record the first reservation wasn't points or anything like that as I know then I'd have to make a new reservation). The owner makes my second reservation. I had to come back later and pay. I came back, the owner had left and new staff collected my payment. This morning they tell me they need me to pay and they don't see my transaction. I show them the transaction on my bank app. $198. They continue to tell me that they charged that for my first stay however, my first stay was $349.59. Again, my bank app is the exact same number as their receipt. So, I show them 2 charges on my card for the exact amounts of their reservations, but I'm wrong.... I have to pay again. The customer may not always be right but in this instance, a real businessman not a scammer and his minion, would see that it's not my problem. They'd have confirmed with the nighttime guy that I did indeed swipe my card. At the very least, being a Diamond member with over 120 mights maybe they'd realize something isn't right on THEIR end and maybe say let us try to figure it out. Don't worry about anything for now.... Nope. Sorry sir, I don't care that you already paid...the exact amounts, so I've got to figure out why I don't see it...Nope. We see you already paid it but we need you to pay again. Who does that?? Their processing issue is not my problem. The owner and his guy are a disgrace and shouldn't be in the hospitality industry. Disgraceful.

This is one chain I don't mind staying at . It's always clean and updated with breakfast in the…read moremorning. The staff is friendly and checking in or out super fast . The rooms are fairly big with plenty of bathroom space and towels . Beds are super comfy I could stay for weeks especially with four fluffy pillows to each bed . I am a pillow Queen ! I didn't check out most of the hotel we were kinda tired and ready to go to bed when we got there. It's definitely worth staying here and there are many stores and restaurants on the street they are on.

From the receptionist to the team in the a.m. for breakfast, we're all outstanding in customer…read moreservice. The staff was hospitable, welcoming, and very friendly! The place is really really clean. White bed sheets on the and bathrooms are well-maintained. To make sure that the batteries in your remote control are not expired Fanders immediately address the issue. Breakfast was a great perk. I highly recommend this place.

Most pleasant stay. Easily accessed after night ar Gillette Stadium. Mattresses and pillows super…read morecomfy. Room immaculate. Hotel in perfect order with no noticeable smells. Breakfast had great waffle options eggs bacon, OJ, Raisin Bran oatmeal. Right on 495 in the morning. Thank you! will be staying here from now on

"I'll see you in the suite We can be discrete"…read more(Billie Eilish) TownePlace Suites Wrentham Plainville is one of those increasingly popular double Marriott branded hotels because it shares space with a Springhill Suites. When you look at the building in one direction, a big sign reads TownePlace, but if you walk a few dozen steps and look at the building from a different angle another sign reads Springhill Suites. The hotel is located beyond a traffic circle on Ledgeview Way and our GPS did not recognize the address because the hotel was obviously carved into new space at the end of the street. So don't fret if your navigation system doesn't understand the address. Our phones did, but the GPS did not. Once we found the hotel, we saw they offered plenty of complimentary On-Site Parking. We were a bit confused when we walked into the lobby, because the sign behind the check-in counter read "Springhill" and there was no mention of "TownePlace". I actually walked across the lobby to see if there was a second check-in counter. There wasn't, and learned the one counter did double duty for both hotel brands. Once we solved the check-in confusion, we went to our suite, and it was very comfortable with a big screen TV, a workstation, a living room with a couch, a comfortable King-sized bed, a kitchenette and a decent sized bathroom with a good shower. The free WIFI worked well, and the HVC worked pretty well, but we did have an issue with some weird 3:00 AM noises that sounded like a coked-up telegraph operator. The hotel is just 0.1 miles away from two restaurants -a 110 Grill and a sweet Italian restaurant named Evviva Trattoria, where we had dinner and loved it (see separate review). Our hotel buffet breakfast the next morning was excellent, with three hot dishes, two waffle machines, plenty of fruit and cereal and breads and pastries and yogurts and oatmeal. I can't remember the last time I saw grapes at a hotel breakfast buffet, but they went well with the cereal and yogurt bowl I created. Four stars for a great location, room, and breakfast. I would have gone for five, except for that unwanted rat-a-tat wake up call.

Checked in and they said their credit card machines were down and the credit card on file is all…read morethey have. I needed to use another credit card and they said that I could make changes on the Bonvoy app to update the credit card on file. They also said that if I would like my room right now, they'd give me a room with a "shorter bed." I asked I've never heard of checking into a hotel with a shorter bed. Since i traveles and was tired i opted for the "shorter bed". What this employee really meant was it was a handicapped accessible room. I wish she would have just said that. I walked in and there was a stand in shower and the bed was short but other than that it was OK. Apparently, the info about updated my credit card on the app, was not true. The manager who was present during check in was the same person who checked me out the following morning. Not apologetic at all and said, well they're down, what do you want me to do. Maybe look for a solution because you're a name brand hotel. She was extremely rude and was very matter of fact. So I asked for her name so I could document our communications. She scribbled some random letters and I asked her to spell it out for me. She finally wrote her name correctly. The hotel is old. But remodeled. I can tell by the water damaged kitchen cabinets ans the white bathroom tiles. But it was clean, quiet and perfect to catch your flight out of BOS. They charge you $20 for parking per night. It was a kitchenette, microwave and full fridge. They have free breakfast in the morning Overall, i would t stay here again due to the poor service.

We stayed at the Renaissance Patriot Place Boston Hotel and had a great experience overall! The…read morerooms were clean, the staff was friendly and accommodating, and the location couldn't be better. We did have a few minor issues with the food during our event, which is why I'm giving 4 stars instead of 5--but aside from that, everything else was wonderful. I'd absolutely recommend this hotel for a comfortable and enjoyable stay in the area!

Marriott is the only hotel chain I've had consistent issues with, and Renaissance Patriot Place was…read morethe worst. Our wedding venue even warned us not to book here due to past problems. I should've listened. After weeks of ignored emails, I finally got a wedding block quote priced higher than the standard online rate. Erin (sales) refused to explain why, and Jasmine blamed "football season," even though the Patriots were playing away. Management never responded. I ended up booking rooms myself through Bonvoy at a lower rate and arranged a proper block at another hotel with no problem. Check-in was a disaster. Despite sending names and confirmations ahead of time, nothing was linked. On my wedding morning, my digital key didn't work, and staff claimed I wasn't on the reservation even though I'd booked all the rooms. I had to pull a guest from our group just so I could get into my own room. They also refused to let my videographer up, and my maid of honor had to leave her prep to escort him. The breakfast staff the next morning was clearly overwhelmed, with one server trying to run the whole restaurant on a holiday weekend.

This place is clean, accessible, and very spacious…read more If I were to provide some feedback, I recommend that any customers, planning to use their laundry service, must plan ahead. There's always a line-up. I like this place because they keep the place clean. Kudos to the cleaning crew! Thank you. Their breakfast is also good. I like the variety of toppings for the yogurt and oatmeal. I have never been to a hotel that offers a yogurt dispenser like they do. Their warm food is nothing special, they could use a food warmer for this, but they don't. My kids love the waffle and whipped cream. I also like that they have fresh fruits. Overall, they have a great breakfast offering. But be careful with some of their front desk personnel. They are not familiar with all aspects of the inner workings of the hotel and they hallucinate (like an AI algorithm)- they make things up just to have a response. So double check what they say. Hilton as a whole is not a good property for people with status. What I'm saying is, it's not worth it earning or maintaining status with Hilton Honors, there's no real benefit. I have never been granted a late check-out request. I don't really get anything extra or special for being a member.

Excellent service and very comfortable rooms, plus only a 30 minute walk to Gillette.read more

If you love, NFL football or FC soccer, this is the place to be. The location is ideal and rooms…read moreare comfortable. Hilton hotels have become a favorite home away from hone for me & Hilton Garden Foxboro is a perfect example why I prefer Hilton over any other hotel chains. We came here to visit family and today we are going to see the soccer game, which is literally crossing the street & boom, you have arrived. There are lots to do in this plaza area from shops to entertainment. If you forgot something CVS is a few steps away. Everything is walking distance. Check it out for yourself ... you will thank me later

Hilton Garden Inn Foxboro was a great stay for us. In terms of location you can't beat it if you…read morehave something going on in the plaza or at the stadium, our rate wasn't too bad considering there was a soccer game that night and lots of other events. The room was spotless, modern, and had a sleek, comfortable vibe. I deducted a star because we purchased a room with stadium view and had a view of the roof and the parking lot. The bed was cozy, but the pillows deserve their own shoutout, they were unbelievably comfortable, the kind you actually miss once you get home. Down at the bar, Tom made the experience even better. He mixed up one of the best mules I've ever had and was genuinely great to talk with...friendly, and welcoming. Definitely a place I'd stay again, both for the comfort and the hospitality.

I would truthfully like to give this 3.5 stars based on the room I had needing some updates- but…read morestaff were great, it was nice there was a pool as well The room I had was spacious and clean- which is the most important thing that being said - some items do need attention - inside some of the drawers - items had spilled a long time ago and were dried up - so it didn't impact my stuff - but for the price - try to fix it. Also I only had one sliding closet door which was odd I liked I had a fridge and way to heat leftovers . I was at the hotel for a week and they tried to change up breakfast a bit each day. I would like some healthier options - plain oatmeal cups instead of sugar laden maple brown sugar I disliked parking is an extra fee/ just build it into the price. One night there was no parking due to roof repairs and the equipment taking up the spaces Water was hot. Housekeeping comes every other day which is ok. I did have to go to the front desk twice for more toilet paper - I only had what was on the existing roll - no extra in the cabinet and it was the nastiest one ply I think I have ever encountered I had packages I needed to ship and the desk staff were helpful lending me a tape gun and printing a label for me when their lobby printing system malfunctioned

Dark and dreary hotel. Hallways are dark and dim- and rooms are the same. The shower felt like…read moreshowering in an RV, because the tub bottom for some reason was flexible and pushed in when you stood on it. An air duct directly over the bed that could not be adjusted or turned off. Slept with a hoodie on to cover my head and neck. plus, there was a compressor or something that made the an awful shuddering, loud sound every 10 minutes. This place is tucked away far from everything and feels isolated. Oh, and they ran out of paper plates before breakfast the next morning, people were trying to eat off tiny paper bowls. Obviously, no one was able to run down to BJ's for more or door dash some plates. I would not stay here ever again. We have stayed previously in Marriott properties that were quite nice, so we felt comfortable booking here. This one is not good.

This place was perfect for a weekend getaway to see the Pittsburgh Steelers beat the New England…read morepatriots. It's not far from the stadium or downtown Foxboro. The beds are super comfortable as well and the price... it was perfect for a quick getaway.

Shout out to manager Tyreik and his crew for coming through in a big way during the blizzard of…read more'26. My elderly disabled parents had to be evacuated due to lack of heat/electricity and we were able to get a room at the Sonesta very last minute. Not only did Tyreik go out of his way to find a little step stool I'd requested for my parents (I think he had to go buy it), he allowed us to switch rooms when one became available that better suited my parents accessibility needs. He was ready to help me problem solve along the way and was an incredible ally during a very trying time. As anyone who assists elderly and/or disabled folks or is disabled themselves, displacement of any kind can be scary and exhausting. Having someone help us manage inevitable obstacles was amazing. ***Quick tip for anyone with accessibility needs - there are at least two different types of accessible accommodations at Sonesta. Double check that the room you book meets your needs- if not they may have a better one available. Rookie mistake on my part, but this was an emergency situation.

This place is disgusting and should be condemned. The parking it is desolate and looks abandoned…read more We drove around twice to make sure it was actually open. We saw some people hanging around the back the evidently were staying there. The lobby area has had a small remodel and is promising when you walk in. The hotel was empty but my co-worker and I were at opposite ends of the convention style hotel. My first room was bottom floor facing outside. While walking to my room someone in an employee laundry room area was getting high and ran when I walked by. The weed smell didn't stop there. It smelled like someone had just gotten high in my room, wall paper was peeling and was just gross. I almost packed up and left then but called the front desk and asked to move. I told her the issues and I don't think she cared. She at least put me on the second floor a few halls away from my co-worker. It was slightly better I thought. We went to dinner and came back. I walked her to her room because she's younger and pregnant. The halls were filled with pot smell and we are pretty sure a section was dedicated to people living there. I get to my room and when I pulled back the covers the one bed was heavily stained. I thought gross but there's two beds. Well the second one was stained and the pillows too. It was too late to leave so we stayed. Her room was bad but not that bad. I don't believe my room was cleaned/changed after the last stay. Hair was everywhere in the bathroom. Just awful! I've stayed in some shady places but this one ranks up there maybe at the top. Also, I'd expect more out of HI. It may be a while before I can trust to stay with IGH again.

All the 1-star reviews are correct. The 4-5 star reviews are absurd. My stay was moved twice, the…read morefirst night, due to unhealthy mold (room 224), heat that did not work (room 244). Finally, we landed in room 264 where the heater fan would not shut off all night, but we were too tired to change our room again. We checked out the next morning and found a competitors hotel. I will contact Mansfield health department with photos of mold in 224 (gross) and 244 (moderate) and ask them to inspect the property. Mansfield Public Health Department Email Physical Address Town Hall, 1st floor 6 Park Row Mansfield, MA 02048 Phone: 508-261-7366 Fax: 508-261-7343 Please note my reviews on YELP are good and bad. I question the other reviewers that give holiday inn Mansfield 4-5 stars. It does not make sense. I have travelled to China 50 times in the last 10 years, staying many times in the Beijing holiday inn. Mansfield building is old and decrepit and a joke. Other holiday inns are fine. Being an IHG member for 15 years, I now think award points are a waste of time. From now on, my wife and I will book the hotel we can afford based on reviews. Points save 10% over time, but holiday inn would only give me 2 out of 3 days points back after 4 emails to hotel management and 40 min. on call with out-of-US IHG customer service. If you really want to have fun, calculate the "standard deviation" of the reviews on this property. There is no homogeneous pattern in the reviews.... and easy to figure out what is going on here. I urge YELP to investigate holiday inn is lower case of course.