This place is disgusting and should be condemned. The parking it is desolate and looks abandoned…read more We drove around twice to make sure it was actually open. We saw some people hanging around the back the evidently were staying there. The lobby area has had a small remodel and is promising when you walk in. The hotel was empty but my co-worker and I were at opposite ends of the convention style hotel. My first room was bottom floor facing outside. While walking to my room someone in an employee laundry room area was getting high and ran when I walked by. The weed smell didn't stop there. It smelled like someone had just gotten high in my room, wall paper was peeling and was just gross. I almost packed up and left then but called the front desk and asked to move. I told her the issues and I don't think she cared. She at least put me on the second floor a few halls away from my co-worker. It was slightly better I thought. We went to dinner and came back. I walked her to her room because she's younger and pregnant. The halls were filled with pot smell and we are pretty sure a section was dedicated to people living there. I get to my room and when I pulled back the covers the one bed was heavily stained. I thought gross but there's two beds. Well the second one was stained and the pillows too. It was too late to leave so we stayed. Her room was bad but not that bad. I don't believe my room was cleaned/changed after the last stay. Hair was everywhere in the bathroom. Just awful! I've stayed in some shady places but this one ranks up there maybe at the top. Also, I'd expect more out of HI. It may be a while before I can trust to stay with IGH again.

All the 1-star reviews are correct. The 4-5 star reviews are absurd. My stay was moved twice, the…read morefirst night, due to unhealthy mold (room 224), heat that did not work (room 244). Finally, we landed in room 264 where the heater fan would not shut off all night, but we were too tired to change our room again. We checked out the next morning and found a competitors hotel. I will contact Mansfield health department with photos of mold in 224 (gross) and 244 (moderate) and ask them to inspect the property. Mansfield Public Health Department Email Physical Address Town Hall, 1st floor 6 Park Row Mansfield, MA 02048 Phone: 508-261-7366 Fax: 508-261-7343 Please note my reviews on YELP are good and bad. I question the other reviewers that give holiday inn Mansfield 4-5 stars. It does not make sense. I have travelled to China 50 times in the last 10 years, staying many times in the Beijing holiday inn. Mansfield building is old and decrepit and a joke. Other holiday inns are fine. Being an IHG member for 15 years, I now think award points are a waste of time. From now on, my wife and I will book the hotel we can afford based on reviews. Points save 10% over time, but holiday inn would only give me 2 out of 3 days points back after 4 emails to hotel management and 40 min. on call with out-of-US IHG customer service. If you really want to have fun, calculate the "standard deviation" of the reviews on this property. There is no homogeneous pattern in the reviews.... and easy to figure out what is going on here. I urge YELP to investigate holiday inn is lower case of course.

I went to the Akon/Ne-Yo concert last night at the Xfinity Center. I couldn't recommend this hotel…read moremore. It was super close by and convent. Rooms were clean and spacious. I was traveling as a single woman so feeling safe is a big priority of mine. I was on the first floor which I wasn't thrilled about because of the sliding glass doors. But the rooms facing the courtyard with the extra security bar on the door it felt very secure and I wasn't worried at all. Staff was nice and helpful. The only downsides was the fact that my AC didn't seem to be working well. But as it being a one night stay I just dealt with it.

Our favorite Hampton Inn! It's newer, well maintained and always clean and comfortable. I usually…read morebook a king studio suite, which is larger than most rooms and includes a sitting area, desk, king-size bed and spacious bathroom with great water pressure and good lighting. The staff is consistently friendly and welcoming, and breakfast is better than at many other Hampton Inns with a nice variety of options. There's a indoor pool and small workout room, plus restaurants and a Starbucks within walking distance. Patriot Place is also just a short drive away. The only minor downside is the bath towels-they could be a bit larger and fluffier. Otherwise, this is a convenient, comfortable and reliable place we always enjoy staying at when visiting family.

Some observations, good and bad:…read more - no USB ports in rooms - poor water pressure in shower - expensive food in cafe - clean hotel - maid service is spotty. Sometimes doesn't show - small rooms - big parking lot - not worth $189/night - staff was nice. Let us gather in lobby and drink/eat - overall ok hotel, but I'll pick another hotel next time.

Nice things about most Courtyards, are the size of the rooms. Seperate bedroom area and "living"…read moreroom area. Which allows you to stretch out a little. There was also a balcony and it looked like most of the rooms have them. Not much closeby as far as shopping or eating. A little more than walking distance I though. Staff was very polite and accommodating here.

Worst Marriot on the planet! Filthy, cancelled our reservation before we…read moreArrived even though we called day of To confirm . Staff is worthless and rude! Will be contacting corporate over this property. Avoid at all costs! Wish I could give negative stats!

Nice bugs and spiders Pool never opened…read moreFront desk is ok. Do not ask for for a favor to fax bc u will turned down

My friend and I stayed for two nights to follow a band playing at Gillette Stadium. We called about…read morean early check-in, and the front desk person was fantastic. With traffic, we managed to get there at 3. Then we arrived, checked into our room, and the AC wasn't working, and there was a large brown spot on the bed. I called three times over the course of two hours. I asked if they could send a repairman, give us an upgrade, or just a different room, to which they responded that there were no other rooms available and that there was nothing they could do. I think the whole situation could have been improved if the staff had given us a realistic timeline for when our room might be ready, or at least offered alternatives to make us more comfortable, such as cold drinks, or letting us wait in a cooler area. Even just checking in on us with updates would have helped so we felt less ignored. I finally walked up to the desk when nobody was sent, and a very kind manager said she would check it out. When the repairman left our room, we were still stuck without an answer, and returned to the front desk. We said, "We're not picky; we just want an air-conditioned room. We're so hot." The woman at the front desk said, "We feel the same up here with no AC." Finally, we were able to get another room and dropped off our stuff, arriving at the concert just in time. The second room had working AC and looked a bit nicer, but it still wasn't clean. There was mold in the bathroom, another stain on the bed, and we caught about ten bugs that night. The lack of cleanliness made it impossible to relax or feel comfortable. It felt like basic sanitation and upkeep were not a priority here. There are employees here who I can tell are really wonderful and want the place to succeed; it's just getting through 4 or 5 other employees who don't care that makes it impossible. My friend and I planned for this concert for ages and almost missed the beginning after asking for the basics, and then "upgraded" to a room that was less than acceptable. Overall, a very disappointing experience.

This is the second time staying at this hotel for a dance competition. The hotel has such…read moreincredible potential. When you walk in you are greeted by the front desk, which opens up to an absolutely stunning atrium with plenty of tables and chairs, couches, and a pool table. There is fun lighting, and different levels for the seating, so it is very aesthetically pleasing. There are hotel rooms on the left-hand side with balconies that overlook this atrium area. The actual convention room for the dance competition is also beautiful and well maintained. The reason for the three star review is because I had to balance out the entrance area with the actual hotel rooms. The hotel rooms are slightly dated and in desperate need of maintenance. There are stains on the ceiling, on the walls, missing blinds, no vent in the bathroom, the toilet is super tall, and there are bleach spots and marks on the ceilings, walls and floor of the hallway. The hallway has a musty, moldy smell as many other Yelpers have pointed out. The room also has a musty smell however we are using the dehumidifier that was already in the room, in addition to plug-ins, deodorizing spray, and Lysol spray. Overall: 5/5 on the entrance/atrium/convention rooms 1.5/5 on the hotel rooms

The last hotel stayed at Atlanta was like -10 so this was a welcome change of pace. I wanted to go…read moreto Massachusetts but there was no way I was spending all of that money to stay in the middle of Downtown Boston. This hotel was about 45 minutes from downtown Boston and in terms of distance, we thought it was great. There is no breakfast, just free coffee but there's plenty of food spots to check out within 5 minutes or less. Everyone was super friendly. They had a microwave downstairs as well but not in your room. However, if you needed anything.. toothbrush, toothpaste, etc. they did have it down there and happy to give you some! The hotel and room had some wore out spaces but whatever, I'm not there for the looks of the hotel. I really don't care what it looks like. The hotel smelled extremely clean and they are VERY harsh on smokers. I believe the fine is $200 which is okay with me because I could actually breathe at this hotel unlike some of the others I've been to. The real downsides for me was no fridge in the room and barely any shower pressure. I honestly can't complain about much else. I wanted a basic place to stay, a place to sleep and that's what I got. I do wish they had an indoor pool but it's only outdoors and obviously not opened in 20 degrees. I would definitely recommend it as long as your okay with no frills.

It's gross!!Tye beds were awful ! The tv and phone didn't work! Had to change rooms and these beds…read morewere just as bad.

Coming to town for work on Forbes Boulevard and this hotel fit the bill perfectly! Also they are…read morenewly renovated, good deal all around!

Check your beds and bathroom. Bed had hair and crumbs on the…read moresheets when arrived. Bathroom had plumbing parts on the floor from an attempted repair. Was given another room and $ 20 off at check out. (Slap in the face) Elevators do not work. Owner of this hotel is Giri Hotel Management, Quincy, Mass. East Indian owner, very rude (typical) Ash Sungari who could care less to not only talk to you, yet care about his hotels or if they were clean or nor. STAY AWAY from this place and give your business to a locally owned hotel that cares.

This place was perfect for a weekend getaway to see the Pittsburgh Steelers beat the New England…read morepatriots. It's not far from the stadium or downtown Foxboro. The beds are super comfortable as well and the price... it was perfect for a quick getaway.

Shout out to manager Tyreik and his crew for coming through in a big way during the blizzard of…read more'26. My elderly disabled parents had to be evacuated due to lack of heat/electricity and we were able to get a room at the Sonesta very last minute. Not only did Tyreik go out of his way to find a little step stool I'd requested for my parents (I think he had to go buy it), he allowed us to switch rooms when one became available that better suited my parents accessibility needs. He was ready to help me problem solve along the way and was an incredible ally during a very trying time. As anyone who assists elderly and/or disabled folks or is disabled themselves, displacement of any kind can be scary and exhausting. Having someone help us manage inevitable obstacles was amazing. ***Quick tip for anyone with accessibility needs - there are at least two different types of accessible accommodations at Sonesta. Double check that the room you book meets your needs- if not they may have a better one available. Rookie mistake on my part, but this was an emergency situation.