Great service and respectable pricing! Really went above and beyond in helping me understand the problem with my care and how to better maintain it so I would have less problems in the future. It was the first time I a long time I didn't feel like a mechanic was trying to upsell or get more money from me, mechanic knew I was in a bind and really tried to keep costs low as possible. My car was in and out and I even waited in lobby with a delightful little girl! :) Office staff was nice and chatty and overall my experience was amazing which can be really hard to find now a days. read more

Congratulations to this shop for officially winning the award for worst automotive service on planet Earth. Seriously, if there were a Hall of Fame for incompetence, these guys would be first ballot inductees. From the moment I walked in, it was clear customer service isn't just bad here--it doesn't exist. The staff looked at me like I had just ruined their day by daring to bring them business. I asked questions, they rolled their eyes. I called for updates, they dodged my calls like I was a debt collector. Professionalism? Nope. Accountability? Not a chance. They told me my car would be ready "in a day." Apparently, in their world, a "day" actually means "over a week of excuses, lies, and waiting." And when I finally got my car back, guess what? The original problem was STILL there--plus a couple of new issues they generously "added" for free. And then the cherry on top? A bloated, mystery bill with no explanation. Like, wow--thanks for nothing! This shop is basically a black hole where time, money, and vehicles go to die. If you enjoy being scammed, ignored, and disrespected, by all means--come here. Otherwise, do yourself a favor and drive PAST this place without even slowing down. read more

Great service and reasonable prices. Had an unexpected part need while in for an oil change. Super fast service and paid quite a bit less than expected. Highly recommend! read more

I've had work done on my car there many times. This young business has great service and the staff is knowledgeable about car service. Support local business. read more

This was the first time I had my car here for repairs and it was a positive experience overall. I would recommend this shop.

I've had such bad experiences with the main mechanics of Merced until I found Lon from word of mouth. I was worried when I found out Lon retired, but the new owner is just as good/trustworthy! I would rather tow here from Merced than go to anywhere else near me. Saves me money from being scammed, so it is worth it in my book. So hard to find a good mechanic now! read more

I was very happy with my service today. Colton listened to me and within an hour from dropping of my car I had a call back with information on the problem, what it would cost. Within 4 more hours the car was finished at the cost expected. I added Atwater Automotive to my contact list, knowing I will come back, when needs be! read more

Highly recommend this repair facility. They performed my front end alignment on my '99 F-250 which was way out of alignment. I then returned a few months later with the parts to have my brake pads and rotors replaced. Quality work, communicate well. read more

This is a poorly run shop. On one occurrence I took my handicap van to have a alignment done on my suspension and I called in ahead of time to make sure they knew that I would be waiting for the vehicle and I was told to come in prompt at 8 AM and they would get me right in. This sounded like in an appointment to me and upon showing up to have the work done, I was told I would need to wait because someone came in ahead of me. They then told me that everything was done on a first-come first-served basis. I had no choice, I waited for the work to be done, and that was that. Upon completing the work, I was told that it was suggested that I replace the springs, and I told them I would come first thing in the morning a week later so that they could order the parts. This time, I showed up a half an hour before my appointment first thing in the morning, gave the keys to the lady that runs the place as she was unlocking the door. There was no one in sight nobody else in their cars no vehicles ahead of me and we told her we would go eat breakfast while waiting. I showed up an hour and a half later in my vehicle had not been touched. I then asked why my vehicle was still sitting in the same place I left it and she proceeded to tell me that someone showed up with a flat tire and they had to prioritize. All of a sudden, it now became a prioritization schedule rather than first-come first-served. Additionally, I pointed out that there were a bunch of new cars in all of the bays being worked on that weren't there when I dropped my vehicle off. She had no explanation nor apology, I asked for my keys and I left. If your time means anything to you, do not go here. read more

I've heard they are honest and trustworthy . Was referred by a friend who I went to highschool with!!

They always fix my car great people professional and nice fair prices My family also uses their services read more

Amazing all around service! Honest and hard working guys came in before opening time an issue with my tire rushing to get to work they were so friendly and quick to fix the problem ! I was back on the road and ready to head into work! read more

Lon and the guys at Atwater Automotive are, kind honest and have always charged such reasonable rates. Atwater Automotive will always be my "go-to" shop with anything my car needs. read more

Good honest mechanics can be hard to find. Lon and his crew at Atwater Automotive are friendly, professional, and honest. My girlfriend was having trouble with the alignment on her car. She took it to several place to get quotes before deciding where to have the service done. Everyone looked at the car and quoted her roughly the same price, but then she took it to Lon. After a quick free inspection Lon informed my girlfriend that her car could not be aligned properly because it had been hit in the past, and the frame was a little bent. He would not take her money to give her an alignment that wouldn't hold. Luckily the misalignment does not do tire damage in this case. It just causes a little vibration at higher speeds, so we can live with it. Since then we have used Lon for all of our mechanical issues. His quotes are right on par with all of the other mechanics in the local area, but I know that I'm getting quality work with Lon, and he won't feed someone lie just to make a buck. Your car will be in good hands with these guys :) read more

Took my car in to get stud replaced. Not only was the job done fast but the customer service was very good. Glad I went to Atwater automotive Good experience for me read more

It was a pleasure dealing with Lon and Atwater Automotive. I brought in my Mom's truck for a water pump replacement, without an appointment, and he had it ready that afternoon. Lon was honest, upfront, and did good work on budget and was even done ahead of the estimated time frame! Being a new customer, I was impressed with how friendly and accommodating they were, as that is not always the case in the auto repair business. I am glad to find a auto repair shop in Atwater I can trust for my family and recommend to others. read more

I have found my new forever go to auto shop! Lon and his team have amazing customer service skills and listen to ALL of my needs! They found the problem that NO other auto shop could find! They were honest upfront and charged me way cheap to patch my tire, tighten bolts, and add pins, PLUS diagnose my check engine light with 4 codes! I am blown away by my experience and am so happy my questions were answered! I trust these people with my car and they don't try to bs me or sugarcoat my car concerns! VERY HONEST AND RELIABLE!!! I wish I could give more than 5 stars!!! read more

Outstanding service. I recently picked up my dream car. I purchased it used from a local car dealer. I brought the car around to Atwater Automotive for an inspection. The man that helped me took the car for a ride with me and checked the entire car over. The shop reminded me of the old days. The guys here seem like humble experts that tell the truth. Will most likely be back here. Thank you. read more

Trustworthy staff and fair pricing. I definitely recommend this place to anyone needing auto repairs.

Lon is just fantastic. I take my car there whenever I have issues. He always takes care of me and I know I'm getting a good deal. HIGHLY RECOMMEND! read more

I use to work there as a ROP student. Lon is a great boss, a great teacher, a nice easy going person in general. Even if I didn't know what I was doing around the shop he knew he could trust me and I learn alot from him. Having to work alongside with Lon and his mechanics I can trust the service and the longevity of their work! read more

As mentioned by others very get mechanics. They ran many tets on a vibration issue. He pointed many small problems could be causing and there as no smoking gun. The other mechanics guessed and would replace unnecessary parts. Costing us hundreds. Lon and his assistant here spent an hour and only charged half of the hourly rate mainly because he felt bad no one issue could not be found. He gave us an order of what we can attempt first at little cost, which I will do myself. read more

Only place my whole family goes for repairs. Lon and staff are great. Highly recommend you give them a shot....you won't be disappointed!

I was recommended by another business and very pleased with the alignment of my Honda. They were able to get it in that afternoon. Their price was $9 cheaper than the competition. They called to inform me they may have to do additional work and there would be a charge. It turned out they did not have to do the work and did not charge me any extra...very honest. Outstanding service!! I will come to Lon and his team again when I have a need. read more

Lon and his guys are the real deal. I have mobility issues and Lon had one of his guys take me home while they repaired my truck and Lon himself picked me up when the repair was done the following day. He also only charged me a half hour diagnostic even though it took over an hour to find the problem. Lon is fair and honest and his shop and business ethics is a dying breed. Will always recommend his shop to anyone that needs auto service. read more

Took my car to Razzari Nissan with a broken tail light. Eight hours and $120 later they told me I had a broken tail light...plus, they would charge me $370 more to replace it and not guarantee that it would be fixed. I wasn't going to pay them anymore for not doing anything so took it to Atwater Automotive instead and they replaced the tail light unit in about an hour and it's worked perfectly ever since. And it didn't cost me an arm and a leg, either, and no where near $370. We just found ourselves a new mechanic - Thanks Lon Baugh! read more

Great service very friedly and honest people. Took my vehicle in for electric work and did a very good job.

MY heater hose had a very bad leak and needed to be replaced they did a excellant job to get the repair done was very impressed how they kept ypu informed every step of the way read more

Lon is a man of integrity. If he and Phil cannot diagnose and repair your vehicle, it is unlikely that it can be fixed. They are honest family men who give back to their community, but most of all, will take care of whatever is wrong with your vehicle, & stand behind their work. They have kept me on the road for more than thirty years, with a variety of vehicles. It does not get any better than this!!! read more

Great business! Professional, friendly, honest, and dependable. The owner completely backs their work and he is a local family guy. He gives back to his community and gives a lot of his time to help others. read more

I brought my car in due to an intermittent issue. I told them to keep it a couple days and see if they could find the issue. After test driving it a few times, checking for any trouble codes, pulling a spark plug, and giving it a once over, they were unable to get it to repeat the issue. At this point I expected to pay $150 or so for checking it out, but was told there was no charge. Lon said that they wont charge if they don't actually work on the car. Now that is refreshing. Who knew that there were mechanics out there that still do business like that. You got my business. Thanks again Atwater Automotive. read more