I would not recommend this company. The bounce house arrived late, employees were rude, and the…read moreinflatable looked like it hadn't been cleaned in a long time. It even smelled like feces. The communication was poor, and it was difficult to get answers about delivery and pickup times. The setup felt rushed and unsafe, and the customer service was unhelpful when I raised concerns. For the amount charged, I expected much better service and professionalism. Overall, this was a disappointing experience, and I would not use this company again

They are wonderful, and very efficient and well-organized! Friendly customer service as well! They…read moreare our go-to business for anything pertaining to parties!

I cannot say enough wonderful things about Freedom Fun and the incredible team they sent to support…read moreour event. From the very beginning, working with Nina was an absolute pleasure. She was incredibly accommodating, responsive, and genuinely invested in helping me find exactly what I needed for our event. Her professionalism, flexibility, and willingness to help made the planning process seamless, and I truly appreciated how easy she was to work with. What really sets Freedom Fun apart, however, is the quality of their people. While setting up for our event, I suffered a very serious accident that resulted in a significant injury and severe bleeding. In those frightening moments, Isaac, DJ, and Adam immediately sprang into action. They did not hesitate for a second. Remaining remarkably calm under pressure, they took control of the situation, did everything they could to stop the bleeding, and stayed focused until emergency responders arrived. Their quick thinking, composure, and genuine concern for my well-being made all the difference during one of the scariest moments of my life. What impressed me most was not only how capable they were, but how compassionate and caring they were throughout the entire ordeal. They stayed with me, reassured me, and handled an incredibly stressful situation with maturity and professionalism far beyond their years. Freedom Fun should be extremely proud to have employees like Isaac, DJ, and Adam representing their company. Their actions demonstrated outstanding character, teamwork, selflessness, and a level of care that I will never forget. Thank you, Nina, for being so wonderful to work with, and thank you to Isaac, DJ, and Adam for stepping up when I needed help the most. I am deeply grateful to all of you and would highly recommend Freedom Fun to anyone looking for a company that not only delivers great service but is staffed by truly exceptional people.

I have used Freedom Fun for Glenn High School's Project Graduation GRAD NIGHT for the past three…read moreyears and they have never let us down. Always so professional and helpful throughout the planning process and always on time the day of the event. I will tell anyone who listens to HIRE FREEDOM FUN USA! Great job guys! We'll see y'all next year!

512 Bounce brought a large Castle bouncy house to our event. They were fast, efficient ,and so…read moreeasy to work with! The pricing was extremely fair and the bouncy house was clean and provided lots of fun for our event. We HIGHLY recommend them!

These folks are in our neighborhood and we've rented from them several times now. They always set…read moreup and take down promptly -- sometimes tacking on a complimentary extra day or two, which is awesome for our kids. Currently we are riding #COVIDChristmas with a bounce house. My kid just told me it was the best thing ever, as he's bouncing around getting some energy out on an 80 degree day two days before Christmas. We haven't had many wins this year, so I'm taking it -- thanks so much to this awesome business!

If you rent from this company, be sure to read this one sentence in their contract in fine point on…read morepage 2 - "Leasee is resposible for having all water lines/electrical lines within the setup area marked. Operation Jump is not liable for any underground piping or wiring." because it releases them from any kind of ownership, accountability or even a basic apology when their installers COMPLETELY RUPTURE THE MAIN WATER LINE TO YOUR HOUSE. After installing the water slide, they ruptured the main water line to our house and left while water was exploding from the ground and completely flooding our yard. After finding an irrigation company that was extremely helpful and unlike Operation Jump, offered great customer service, we were able to get it fixed. $500 later, a flooded yard, and giant hole dug in the yard, it is repaired. The total cost of this inflatable water slide is now just under $1,000. When I called Operation Jump to explain the situation and ask if they were willing to do anything as a result of the negligence, they said "No, because you signed the contract." Needless to say, I'll never use this company again and will be sure to tell everyone I know to do the same. If you do decide to take the risk of destruction to your home and need someone to fix it in an emergency, please call American Irrigation Repair. They were extremely helpful. They too could not understand how Operation Jump could cause so much damage with a simple slide installation. The picture attached is them repairing the completely destroyed water line.

From the moment I first contacted them until the time they left our event, I experienced nothing…read morebut greatness. I work for a school and wanted to rent the rock climbing wall for an event, and they made the entire process incredibly easy. Communication was excellent, they allowed me to make payments, and they even arrived early to make sure everything was set up in time for the event. They were very kind and always checked in with me before making any moves. They also gave us compliments on how organized we were, which was an added bonus! I will definitely be using them again.

Very nice family couple and they will do a good job for you. They have great inflatables for your…read moreevent, and are very safety conscientious.

Initially, we hesitated to try their service as we found no reviews. But we ended up booking them…read morefor our daughter's event. They were on time and delivered products on time. The owner handled all our requests with a smile. We had to extend our rental period, and they accommodated that. They also provided a complimentary bubble machine for our event, adding extra fun. They provided excellent customer service, communication, and price. I am looking forward to using them for our future events.

We have been renting from Austin Moonwalks for years! We come back year after year because of the…read moreexceptional service. You know, every step of the way, what to expect. We are customers for life!

Austin Moonwalks customer service is wonderful!…read more I booked with another bounce house rental company, and they flaked on me the day of my event in the most unprofessional way. I called Austin Moonwalks in a minor panic, and they came through in a big way! They went out of their way to deliver the perfect bounce house within hours and quite literally saved my kid's party. They have earned a customer for life. Thank you!

What an epic birthday for our 3 year old. All 10 kids were easily satisfied for over 3 hours. The…read morejumper was in great condition and safely bolted down to the ground. The combo jumper can be used wet or dry but we decided to leave it dry for the day. Pick up and drop off were incredibly easy, with no issues at all. They consistently communicate with you during the whole process. The best part about the whole rental was the early drop off and late pickup. Although, definitely not guaranteed, because of how busy they were, they dropped it off on Friday and picked it up on Sunday. We were able to not only play with it on Saturday, but enjoyed two extra jump sessions on the day before and after the party.

Horrible communication by the owner. I rented a water slide for July 4th and it was to be dropped…read moreoff at 1pm. The slide was dropped off at 4pm. Then I was told that they didn't have all the parts and I had to wait another hour. When I called the owner she was not helpful and did nothing to help. The owner avoided my calls when I tried to get updates on the water slide that was paid for in full.