They helped so much with my Mom we could not have done it without them. Truly grateful and thankfulread more

This is one of the best places if you have to go this is the way to go. They are patient. They have…read moreempathy. They take the time to help the families through. The process is very nice. Each room is private and each person is treated with dignity and respect, I really appreciate them.

I was given professional advice from one of their caregivers that resulted in a serious injury to…read moremy wife. We put full trust in them believing that it was the best thing to do. As a result we have incurred numerous additional expenses that are not covered by insurance. They have refused to accept any responsibility for this incident that was done at their recommendation. They haven't even offered to share the responsibility. Because of their lack of concern for our welfare I am unable to recommend their service.

Crest home health is excellent!! I have been using crest home health for about a month, and have…read morehad excellent service for my 91 year old mother. The nurse (Kim) is excellent, she is very informative, kind, caring, and thorough!! The physical therapist, Kelly is excellent as well. She has helped my mom to become stronger in walking, and does great strengthening exercises with her..Mike the occupational therapist, has helped me to learn ways to help my mom to be more safe, and helps my mom with strengthening exercises as well. I would HIGHLY recommend this home health facility!! All are compassionate, friendly and caring!!

Horizon Hospice gave excellent and compassionate care to my aunt during her time on hospice. Her…read moreprimary RN followed her when we moved her out of her home to adult family care even though it was technically not in their area. All the nurses and social workers were so caring and supportive, very responsive to any change in her condition. Their amazing volunteers came and visited with her when family was unable to. I cannot say enough about the care she received. They were there for both my aunt and the family throughout her final journey.

Thank you. The response and care you provided for both my husband and myself as primary care giver…read morewill always allow me peace in his passing. In particular our primary nurse Laurie who gently prepared us as his condition declined and Anna who stayed with me through his agitation. Also, he loved the grooming aide Mikayla and his bi-weekly shampoos.

My experience was very disappointing. We had to fire the first nurse who was uncaring, business…read morelike, and didn't do her job as she should have. The second nurse was better, but when my husband died I didn't hear one word from her. The social worker was the best person we worked with.I really regret the decision I made to trust this organization to treat my husband's last days with kindness and compassion.

From the very first day that Hospice of Spokane came into my home to provide care for my father, I…read moreknew I was in good hands. Their dedication to making him comfortable is a true testament to their team. Heidi was phenomenal in explaining what I should expect, providing me with helpful information and brochures to guide me through the process. She assured me that Hospice of Spokane was available 24/7 for any questions or assistance I might need. The medical equipment supplier was prompt and efficient, ensuring my father had everything he needed to be comfortable at home. It was a blessing to see how quickly and smoothly everything came together. This support helped me prepare for what I knew was inevitable. The nursing staff, Crickett and Mary, were invaluable. Their care, compassion, and thorough explanations on how to manage my father's needs exceeded my expectations. I never had to worry about reaching out for help--everything I needed was delivered immediately, and the support was truly outstanding, as well as many others I never met behind the scenes. When my father passed, Hospice of Spokane handled the arrangements with the funeral home, easing the burden during this difficult time. Their care made an incredibly tough moment just a little easier to bear.

My family member was in Gentiva Hospice care and the experience was terrible. The initial contact…read morewent well and we felt that we had made a good choice in moving forward with Gentiva. The good feelings went away immediately. My family member was not able to receive the pain meds that were prescribed and experienced horrible pain. Gentiva blamed the local pharmacy and my family member only received meds after several calls to the nurse line, director, and sales person. The weekend "nurse" was obnoxious, extremely unpleasant and had the audacity to show attitude when questions were asked. She fell right in line with blame everyone but Gentiva. Finally, the supplies my family member needed were ordered via mail order, and were received 7 days after they were ordered and a day after he passed away. Overall, this entity does not provide compassionate end of life care. Instead, they provide cruelty care. Save your self from feeling guilty about the choice you made and heartache. DO NOT USE THIS COMPANY!

my father was taken here after breaking his femur and requiring rehab to be able to return home…read more This facility is awesome. my wife and I were concerned after reading the reviews and heading to Spokane to support our family. I admit we were jaded thinking terrible things about our dad and what was happening to him. At every turn we are impressed with this rehab. I would name drop the superior people working here but just look at the whole staff roster. Everybody here shows friendly compassion and skill in treating patients kindly and respectful. I hope my children choose this place for me should I ever end up in this situation.

Rude, unreasonable and unpleasant people to deal with. Very unprofessional. Do not put the best…read moreinterest of their residents first. Not a place I would ever want to be at.