Horizon Hospice gave excellent and compassionate care to my aunt during her time on hospice. Her…read moreprimary RN followed her when we moved her out of her home to adult family care even though it was technically not in their area. All the nurses and social workers were so caring and supportive, very responsive to any change in her condition. Their amazing volunteers came and visited with her when family was unable to. I cannot say enough about the care she received. They were there for both my aunt and the family throughout her final journey.

Thank you. The response and care you provided for both my husband and myself as primary care giver…read morewill always allow me peace in his passing. In particular our primary nurse Laurie who gently prepared us as his condition declined and Anna who stayed with me through his agitation. Also, he loved the grooming aide Mikayla and his bi-weekly shampoos.

My family member was in Gentiva Hospice care and the experience was terrible. The initial contact…read morewent well and we felt that we had made a good choice in moving forward with Gentiva. The good feelings went away immediately. My family member was not able to receive the pain meds that were prescribed and experienced horrible pain. Gentiva blamed the local pharmacy and my family member only received meds after several calls to the nurse line, director, and sales person. The weekend "nurse" was obnoxious, extremely unpleasant and had the audacity to show attitude when questions were asked. She fell right in line with blame everyone but Gentiva. Finally, the supplies my family member needed were ordered via mail order, and were received 7 days after they were ordered and a day after he passed away. Overall, this entity does not provide compassionate end of life care. Instead, they provide cruelty care. Save your self from feeling guilty about the choice you made and heartache. DO NOT USE THIS COMPANY!

We moved Mom to Spokane, where most of the extended family lives. Love in Home is by far superior…read moreto the home care we had in Yakima. We have 12 hour care, seven days per week for Mom. All of the caregivers have been well trained, kind and caring persons, and very pleasant in all interactions with Mom. The caregivers are wonderful with our large multi-generation extended family that visits often. The caregivers show up on time and blend right in to the routines of Mom and the household. The front office staff reachout and communicate with us on any issues, concerns or changes in timely manners. Our family feels blessed to have home caregivers from Love in Home Senior Care. Darwin

We are looking for help with my father. The reviews for Love in Home looked good. I called and…read moreasked a few questions. She made an appointment for an in home assessment with us. I was told either Andy or another person would come to the house to evaluate our needs and dad's needs. They never showed for the appointment, never called to cancel the appointment, and never replied to the voice-mail I left after them being 20 minutes late for the appointment. No shows and no apologies. Not very caring. Sadly we are very disappointed in this company.

If you are looking for wonderful Hospice Care, I highly suggest Auburn Crest Hospice. I moved my…read morehusband FROM ...... THE SCHNEIDMILLER HOUSE (North Idaho Hospice) because after being transferred there from the hospital in ICU, they said they would observe him for 5-7 days. IF he qualified, then he could stay. IF he did not, then I would be charged $250/per day but they also assured me they had a sliding scale according to your income. After the observation period they told me there really wasn't much else they could do for him as he was not in any pain. Isn't that the whole concept of Hospice care?? I had to have him transferred as soon as possible or they would start charging me. I found AUBURN CREST HOSPICE and brought my husband home with their loving and caring guidance through a very difficult time. My husband passed away a week later and I could not have asked for better nurses/CNA's and the other staff who deeply cared for me and my husband during AND after his passing. They are wonderful and I felt blessed to have found them. If I could give them 10 stars I would! I highly recommend AUBURN CREST HOSPICE.

I've known and worked with the staff of Auburn Crest for over 6 years. We have worked in tandem on…read moreshared clients with much success. They're positive energy and compassionate, highly trained team give families facing the loss of a loved one with the kind of confidence that lets some of the air out of the balloon so to speak for the family knowing their beloved one is well taken care of. I heartily recommend Auburn Crest hospice.

They helped so much with my Mom we could not have done it without them. Truly grateful and thankfulread more

This is one of the best places if you have to go this is the way to go. They are patient. They have…read moreempathy. They take the time to help the families through. The process is very nice. Each room is private and each person is treated with dignity and respect, I really appreciate them.

my father was taken here after breaking his femur and requiring rehab to be able to return home…read more This facility is awesome. my wife and I were concerned after reading the reviews and heading to Spokane to support our family. I admit we were jaded thinking terrible things about our dad and what was happening to him. At every turn we are impressed with this rehab. I would name drop the superior people working here but just look at the whole staff roster. Everybody here shows friendly compassion and skill in treating patients kindly and respectful. I hope my children choose this place for me should I ever end up in this situation.

Rude, unreasonable and unpleasant people to deal with. Very unprofessional. Do not put the best…read moreinterest of their residents first. Not a place I would ever want to be at.

Not hang up on a terminally ill future client! Respect and…read moreunderstanding when someone says they are tone def and has had 15 strokes what happened to CARE giving ??? Dignity,understanding and respect we did not ask to be in our situations and hard enough to have to ask for help. Just to be hung up on. We go threw enough on a daily basis This is not the only company that has inconsiderate people as employees... 3 yrs and still not a single decent person or company in Spokane and Spokane Valley I worry about the clients who can't speak up for them selves respectfully y'all should be ashamed

I could not be more thankful for the True angels that came into our lives when we needed them the…read moremost to take care of my Stepdad as he became more debilitated in his last months of life. Peggy could not have been more perfect & comforting as a caregiver & true friend to all of us as our daily daytime caregiver. Denny had utmost trust & joy at seeing Peggy daily, whether it was helping w/ Activities of daily living or just sharing joyful banter. Kaylie brought joy & comfort to Denny, bringing her guitar & allowing him to sing & feel a part of himself he had lost a long time ago. Cody provided a man to converse with about old times & life memories. Sandy, brought the HUGEST heart & comfort in a vulnerable time (Night shift) & could be trusted to care for his safety & ultimately hold him in her arms & protect him from falling in his last breaths. She provided protection for my Mom's heart in the most difficult hours & gave all that she had to ensure Denny had any comfort he needed that she could provide. These caregivers mentioned were invaluable & I am thankful we found them when we did- Much Love & thanks- Garnet Davis