What a wonderful car buying experience!! The sales man was great, the finance guy was superb, there…read morewas not one part of this experience that wasn't smooth. We found the car online and simply used the chat feature on their website to set up a test drive, no hassling phone calls just simply a verification email for the appointment was sent. Not like other dealerships that harass with multiple calls/emails and want you to "sign away your life" before you even get in there. O'Malley treated us like people, they definitely have an old time feel because they are NOT pushy and just want you to get the car that you like and that fits your budget! We have found the one and only dealership that we will use.

my brothers buddy bought a vehicle, turned out to be a great vehicle however working with cody…read morewolfert was not the pleasent experience ive had... id highly reccomend purchasing through another rep...

Earlier this week I gave these people a bad review, 1 star. Since then, the dealer and I were able…read moreto get together on a resolution to my problem and fixed my Honda. The service people were very understanding of my needs and went out of their way to solve the problem and get me on my way. I will recommend this dealership to anyone that is looking for quality service.

Don't waste your time with this business. I went in to buy a new Odyssey and mentioned that…read moremultiple dealerships in the area had lower prices for the same vehicle. Their salesman refused to negotiate when I asked him to come down very marginally. So, I went to Dahl Honda in Stevens Point and they gave me a discount that Honda Finance was offering anyway, and which O'Malley could've offered, to get me to the price I wanted. Moral of the story, just drive 30 min and go to Dahl. It'll save you money, time and frustration. Previously, O'Malley rejected to schedule me for minor recall work that needed to get done on my Civic because "there were too many people on the list." Overall, this place has terrible customer service. Businesses like O'Malley are the reason why people dread car dealerships.

My salesman checked in with me the very next day. Tyler Schewe…read more He wanted to see how I liked the car and if I had any questions.

Way overpriced cars Mazda cz9 for instance is 30 or 32,000 brand new and they're trying to sell one…read morewith 50,000 miles on it for the same price as new, dents,scratches and overall bad looking vehicles. But don't worry they'll discount this and discount that and they'll even take 5,000 off the sticker price so you'll feel like you're getting the deal of a lifetime, I'm glad I did my homework while sitting in that junk lot ,even though I had the money there's no way I was going to overpay for a over priced high mileage vehicle, your business tactics are sketchy and you prey on ppl who think their getting a good deal when in reality you're giving them the shaft.

Never again will I buy a vehicle here. I purchased a Toyota RAV4. An hour after purchase I realized…read morethe passenger side door lock only worked manually. Neither the remote nor the button on the door worked. No big deal. I contacted the dealer immediately and they scheduled a visit to look at it a week later. After looking at it, they said it would be $400 to replace the actuator. Mind you, the car came with a 90 day warranty. When I purchased the car it needed tires, they were technically legal at 5/32. So I put some brand new Goodyear tires on it yesterday, had it aligned and replaced all four tpms sensors. $1600. So they said, "Legally, we repair it OR we buy it back. We choose to buy it back." Of course, without reimbursing the $1600 for the work I had done. I've only had the car a week. Be forewarned. They don't care about taking care of their customers, only that you give them your money. No respect. No honor. No courtesy. Never again.

Horrible people.stay away at all costs. Told me and my daughter she could buy this truck and…read moreit was going to be for her birthday, they sent me pictures of it and everything.And then never got back in touch with me.So finally I called and they said oh, we're not gonna sell that truck.It has to go back to the auction place. Cause there's something wrong with it , and we're not fixing it. Which is all great and wonderful, but they couldn't even take 2 minutes out of their lives and call me and tell me and took my daughter's birthday is tomorrow now.She's getting no truck and I've already bought.Seat covers floor maths, steering wheel.I've already bought all this stuff for this truck and they couldn't take two minutes and call me. Horrible horrible horrible people.

My husband was searching for a very specific truck online and found one at Brickner's. We had a…read moregreat experience with Kelly, Trae, and Nick. Our trade-in was done efficiently, and we are happy with our new truck!

Our sales person, Mathew was very helpful, informative and personable. When we were turned over to…read moreNick in finance the whole process was seamless and once again personable. My auto buying experience at Brickner's of Wausau will have me going back once again. I certainly recommend this dealership!

I had a good experience with repairs to my Impala. Ben the advisor and the mechanics helped me out…read moreand were fair about cost.

After doing much research on reliable vehicles, and pretty much knowing exactly what my needs/wants…read morewere, I was browsing on the website and inquired about availability. I was promptly contacted by Yee Lor from Kocourek Chevrolet. First of all, I prefer to communicate via email due to work availability, and he fully respected that instead of calling. I appreciate that sooo much!!! I told him what I wanted and he sent me a suggestion. When I went to test drive, he was out with a different customer, but everyone else in the facility was more than happy to help until he got back. I had my 84 YO mother along with me (gotta make sure she can get in/out of my vehicle!) and they were so patient and accommodating for her! I ended up getting a 2020 Traverse and I absolutely love it! When I went to pick it up, they went through all the features/bells/whistles with me so I knew how things worked. Of course I had a long list of questions with me but they answered every single one. In addition, there were two (fairly minor but annoying) cosmetic issues with it and Yee spoke to his manager and got approval to have them fixed. Excellent service! I particularly appreciate that they didn't try to upsell me into something else. They respected my choices! VERY nice group of people over there! Definitely would go back again!

Sales department when I bought my car in 2016 were very good. I bought a 10 year warranty. Now is…read morewhere the troubles begin. 9 years into the warranty I have been having TPS sensor (Tire Pressure Sensor) indicator on. Took it in late 2024 to have it serviced. 10 miles from the dealership the sensor comes back on. Set up another time in December 2024 to have it looked at again and half way home the sensor went out again. Fast forward to December 2025, took it in again before the warranty expires and half way home again the sensor went off. I drive 100 miles on way to have it serviced. I told them to replace all 4 tires sensors because I didn't want to drive back again. One goes, they all begin to go. They only replaced the right side of the car. Is this really worth my effort one more time??!!

Very very poor communication!!…read more I made an appointment for my car to see what was wrong with my rear window because the defogger wasn't working. I received one phone call from them the entire encounter. The only time they called me was to see if I wanted it fixed, and only told me the price of the repair kit, which was like $60 (which I'm fine with). with that information, I told them to go ahead and fix it. When I go to pick up my car, my bill comes out to $350! I was just shocked. they could've communicated with me what the total cost would've been before anything because I would've just bought the kit myself and fixed it myself if that was the case. Not to mention, I had to make all the calls to see where in the process they were with my car. First evening I called, the tech told me it would be done by the time they close. I get there after work to pick up my car, and the tech that was still there told me my car wasn't done yet, so I have to come back tomorrow for it. I leave for the night, next day I don't hear a single call or anything from them and so I called early afternoon to ask if my car was done and they said yes. The night I went home, I looked at their work and it was ridiculous, only 6 small lines in the rear windshield that they had to touch up (And did a half ass job on). I will never use this dealer again for any of my services. I just paid and didn't complain because I wanted to leave that place asap.

Best towing experience ever! Tannor was super helpful. What a great guy! Compliments to his father…read moreon having a fine son. Thank you!

From the owner: Are you in need of expert towing in WI? We can help you any time, day or night, and we work…read moretirelessly to make sure that we are the most reliable emergency towing service in the area and surrounding regions. We offer unparalleled flatbed towing services in our community, and our clients and customers have come to trust our name when it comes to quick and easy towing, no matter if it's local or long distance. Car or truck trouble? We're here to help. We can also help tow your motorcycle. We offer the best rates around and only use the best equipment. We keep our competitors scratching their heads because are able to provide these benefits while also coming it at lower prices. We can help with local towing or long distance towing. Get your vehicle where it needs to go and we'll drive the miles for you. You can always count on our service to be friendly and reliable, the most trusted name in the business. We'd never leave you out there stranded, and we'll pick you up with a smile on our face. You'll immediately start to feel better once you have a teammate in your corner. In need of car towing, truck towing, or motorcycle towing? We can help you instantly, just give us a call and we'll head your way, ready to help. We also provide private property tow away services if you are experiencing an unauthorized vehicle parked on your property. We have competitive pricing and years of experience.

I recently purchased a 2019 pre-owned certified Jeep Cherokee. Darin answered all of my questions,…read moreeven stayed open later on Saturday so I could test drive a car. Shawn Brickner made the process easy and quick. I love my new car so much. I would recommend them over and over, 10/10!

Easily the best car buying experience of my life. Honest, fair, and a please to work with. Tim and…read morestaff did a fantastic job.

Sold a vehicle with a junk transmission, went out 30,000 miles later. Never filled it when their…read moremechanics serviced it . Fluid was completely empty. Thanks for the warranty though. Salesmen: Can't call yourself a salesmen if youre selling women with children, or without, shit cars, knowingly. That's called a piece of shit. Recommendation: show me the Carfax, don't forget it lol

I worked with Nancy and she was efficient and easy to contact, had a good working knowledge of the…read moreprocess. The vehicle I purchased had a check light pop on 5 miles off the lot and the Bluetooth had an issue shortly after that. The people in the service center were helpful and got my 'small' issues fixed directly at the Kia dealer. They were extremely helpful and gave me a sweet loaner vehicle! Obviously I didn't love having these few glitches and I was clearly upset at the time, but the method they handled it in was solid customer service and support. I'd love to give a 5 but let's be honest, who could be 5 star happy having to go to service center twice the same day after driving it off the lot? A SOLID 4!